Hotel BOOKQUET

Hotels
9.2 (3455 reviews)
Karoliny Svetle 27 , Prague , cz

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Comfortable bed
Cons:
Cleanliness issues
Poor service
Misleading room descriptions

Categories

Cleanliness
8.32
Bathrooms were smelly with water worms and no proper cleaning for four days.
Service
10
Standard service was expected but fell short due to issues with room bookings.
Location
10
The location of the hotel was one of the few positive aspects mentioned.
Room Quality
8.82
Room descriptions were inaccurate, and accessibility features were poorly designed.
Amenities
9.32
Lacked basic amenities and toiletries; mini bar not stocked.
Value for Money
7.82
Perceived value was very low due to the experience and hidden fees.
Food and Beverage
9.32
Breakfast was unacceptable for a 5-star hotel; some fresh fruit available.
Overall Experience
10
A disappointing stay marred by several issues, though had some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:09

Property Description

Central Location and Elegance
The Hotel BOOKQUET is perfectly situated just 300 meters from the iconic Charles Bridge, offering a tranquil retreat in the heart of the city.

Luxurious Accommodation and Dining
Indulge in spacious and elegant rooms and suites, and start your day with a sumptuous buffet breakfast to fuel your Prague adventures.

Relaxing Courtyard and Free Wi-Fi
Unwind in the serene open-air courtyard, complete with a soothing fountain soundtrack. Stay connected with complimentary Wi-Fi throughout the hotel.

To experience the charm of the Hotel BOOKQUET and make unforgettable memories in Prague, book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 42 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 3455 reviews
Cleanliness: 8.32
Service: 10
Location: 10
Room Quality: 8.82
Amenities: 9.32
Value for Money: 7.82
Food and Beverage: 9.32
Overall Experience: 10
J
Jesper couple dk
8
2026-03-14 via Nuitee
G
Georgios Renieris couple gr
9
Θα έμενα ξανά!
Pros:

Ένα πολύ όμορφο κατάλυμα, πεντακάθαροι όλοι οι χώροι, ευγενικό προσωπικό, πολύ κοντά στην Γέφυρα του Καρόλου & στο ιστορικό κέντρο με τα πόδια.
Είχα επιλέξει ένα άνετο δωμάτιο με θέα προς την γέφυρα και το κάστρο, η σάουνα ήταν ευχάριστη έκπληξη!

Cons:

Η θερμοκρασία του δωματίου πολύ δύσκολα ανέβαινε λόγω του κρύου που είχε έξω αλλά μας έφεραν ένα φορητό σώμα καλοριφέρ και είμασταν καλύτερα.
Τα μαξιλάρια πολύ μαλακά & η μία κουρτίνα δεν έκλεινε ώστε να κάνει συσκότιση με αποτέλεσμα με δυσκολία κοιμήθηκα. Το πρωινό θέλει βελτίωση, λίγες επιλογές.

2026-03-13 via Nuitee
L
Luciana extended_group pa
9
Boutique hotel con excelente ubicación en el corazón de Praga
Pros:

Excelente hotel con una muy buena ubicación. Personal extremadamente amable especialmente de front desk y del desayuno.

Cons:

Lo unico es que no se podía apagar el sistema de calefacción así que la habitación estuvo muy caliente todo el tiempo. De resto, recomendado 100%

2026-03-12 via Nuitee
L
Lestari family_with_children id
8
Amazing
Pros:

Location is perfect and the breakfast was very good!

2026-03-12 via Nuitee
C
Celia couple es
10
2026-03-12 via Nuitee
O
Olga family_with_children pl
10
2026-03-12 via Nuitee
B
Barbara Maria solo_traveller de
8
2026-03-11 via Nuitee
G
Gemma couple gb
9
Lovely hotel which I cannot fault
Pros:

We were celebrating a birthday and the staff went above and beyond to help us celebrate. Excellent hotel and lovely breakfast!

Cons:

No robes

2026-03-10 via Nuitee
V
Viktorie couple cz
10
2026-03-10 via Nuitee
C
Christiane couple de
10
Fantastischer Aufenthalt in der goldenen Stadt
Pros:

Wir haben unerwartet ein kostenloses Upgrade erhalten. Darüber haben wir uns sehr gefreut. Das Hotel ist sehr sauber, die Zimmer modern eingerichtet. Das Personal ist sehr zuvorkommend und freundlich. Frühstück hatten wir nicht mitgebucht, da wir die Lokale in der Nähe testen wollten.

Cons:

Wer es braucht: keine deutschen TV-Sender.

2026-03-09 via Nuitee
K
Kathleen extended_group gb
10
Perfect Hotel in every way I am a returning visitor many times & would not stay anywhere else
Pros:

Every aspect of this hotel is 10/10. I always choose this hotel on every visit & strongly recommend

Cons:

n/a

2026-03-09 via Nuitee
A
Adélaïde couple fr
5
Très décevant. Heureusement, le petit dej et la situation géographique sauvent le séjour.
Pros:

Très bon petit déjeuner, chambre spacieuse

Cons:

Hôtel qui n'a rien d'un cinq étoiles. Extrêmement déçue. Cet hôtel est un 3 ou 4 étoiles max.
I) A peine arrivée, il fallait que je dépose 100€ de caution ( je n'ai jamais vu ça !). J'attends le remboursement.
II) Oreillers très plats qui donnent mal à la nuque.
III) Salle de petit déjeuner trop loin du buffet
IV) Ménage de la chambre qui est fait à 16h30
V) Salle de bain qui n'a pas le standing d'un cinq étoiles
VI) Ils présentent un paquet de chips dans la chambre qui en fait n'était pas gratuit ( aucun signalement, il était exposé à côté du café qui lui est gratuit). Donc ce paquet de chips est déduit de ma caution de 100€
VII) Le personnel a voulu deux fois me refaire payer la chambre alors que je l'avais payée en amont sur booking. J'ai du leur montrer une preuve pour qu'ils abandonnent leur idée d'arnaque.

2026-03-09 via Nuitee
A
Alexey family_with_children ru
3
Cons:

Half lux with a view to the wall. Seems like a service room.

2026-03-09 via Nuitee
P
Paolo couple it
10
Un piacevole weekend
Pros:

La posizione a due passi da tutte le più importanti zone e monumenti da visitare. Pulizia della struttura e colazione eccezionali. Lo consiglierei ad amici che devono trascorrere un soggiorno in città.

Cons:

Nulla da segnalare

2026-03-08 via Nuitee
A
Albert couple es
10
Molt bona estada en un hotel cèntric i super nou a bon preu
Pros:

Molt bona situació, al costat del pont Carles i molt bé l'hotel en gairebé tot. Habitació gairebé nova reformada i nova i hotel nou i molt ben situat. L'esmorzar era super complert i han sigut molt amables en tot. Detalls a l'entrada com una ampolla d'aigua de benvinguda i cafè gratis a l'habitació.

Cons:

Em va tocar una habitació adaptada on la dutxa era amb curtina i sense plat de dutxa. La neteja de l'habitació la fan "abans de les 16:30" això vol dir que si vols descansar al migdia pot ser que l'habitació no estigui feta. La funda nòrdica del llit la posen doblegada al damunt (sense estar ben lligat al llit)

2026-03-06 via Nuitee
E
Eliana solo_traveller it
10
2026-03-06 via Nuitee
S
Svetlana family_with_children sk
10
2026-03-05 via Nuitee
H
Hassan couple se
10
2026-03-05 via Nuitee
M
Marilyn extended_group fr
8
Excellent séjour à Prague
Pros:

Superbe hotel, idéalement bien placé pour les principaux lieux du centre ville historique. Confortable, un buffet petit déjeuner vraiment varié et excellent avec des produits originaux. Le calme est aussi un point fort de l'hotel. Agréable séjour à Prague.

Cons:

rien à dire

2026-03-04 via Nuitee
I
IOANNA extended_group gr
9
2026-03-03 via Nuitee