Hotel Westbahn

Hotels
8.1 (8009 reviews)
Pelzgasse 1 , Vienna , at

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
High price for quality

Categories

Cleanliness
7.68
Several reviews mentioned issues such as mold in the bathroom and outdated facilities, reflecting a need for better maintenance.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.19
Multiple reviews highlighted the excellent location near public transport and attractions.
Room Quality
7.14
Rooms were noted as outdated and in need of renovation, though some were clean and well-maintained.
Amenities
8.17
Basic amenities were present, but lacking in aspects like internal dining options at night.
Value for Money
6.63
Feedback indicated that the hotel may be overpriced for the quality provided.
Food and Beverage
8.68
Breakfast was well-received, noting a good variety of options available.
Overall Experience
8.15
Overall a mixed experience; some positives but significant negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Convenient Location
Hotel Westbahn is ideally situated in the heart of Vienna, just steps away from major transportation hubs and popular attractions. Explore the city with ease, thanks to our prime location near shopping districts and cultural landmarks.

Modern Rooms and Amenities
Indulge in comfort and style in our modernly furnished rooms, equipped with all the essentials for a relaxing stay. Enjoy complimentary WiFi, satellite TV, and luxurious toiletries. Upgrade to a room with a seating area for added relaxation.

Charming Courtyard and Complimentary Services
Unwind in our peaceful courtyard garden or grab a complimentary bottle of water upon arrival. Sip on freshly brewed coffee available 24/7 in the lobby. Take advantage of our rental bikes and explore the city at your own pace.

Experience the best of Vienna at Hotel Westbahn. Book your stay with us now for a memorable and convenient getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that there are limited parking places on the spot (reservation is not possible). The closest public parking garage is Lugner City Garage, in Gablenzgasse 11 (1150). It is a 10-minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 8009 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
M
Mirjana • couple • rs
8
2026-05-09 • via Nuitee
A
Alexander • solo_traveller • at
9
2026-05-09 • via Nuitee
S
Sezer • family_with_children • tr
10
2026-05-09 • via Nuitee
S
Safiullah • extended_group • si
10
2026-05-08 • via Nuitee
H
Helmut • couple • at
9
2026-05-06 • via Nuitee
J
jasmina • solo_traveller • ba
9
2026-05-04 • via Nuitee
G
Giuseppe • solo_traveller • it
9
2026-05-04 • via Nuitee
A
Aliaksandr • couple • by
9
Pros:

Прекрасный отель. Нас особенно поразила чистота, приветливый персонал и клиентский сервис. Удобное местоположение позволяет быстро добраться до исторического центра( на ресепшен заботливо предложили карту и все объяснили). Благодарим за теплый прием , с надеждой на скорую встречу !

2026-05-04 • via Nuitee
E
Erika • solo_traveller • sk
9
Pros:

Már 2x szálltunk meg itt,szuper szálloda,közel mindenhez. Finom reggeli.

2026-05-04 • via Nuitee
R
Ramona • couple • at
8
2026-05-04 • via Nuitee
V
Vladyslav • solo_traveller • gb
8
2026-05-04 • via Nuitee
R
Roxana • solo_traveller • ro
10
recomand!
Pros:

Locatie excelenta, curatenie exemplara, personal prietenos.

Cons:

nu e nimic ce nu mi a placut!

2026-05-03 • via Nuitee
M
Marcel • family_with_children • ch
9
Pros:

Alles sehr schön,freundliches Personal und hilfsbereit. Unser Hund hat sich auch wohlgefühlt😀

2026-05-03 • via Nuitee
S
Senada • extended_group • at
8
2026-05-03 • via Nuitee
K
Kateryna Donets • solo_traveller • ua
9
2026-05-02 • via Nuitee
H
Hong Eng • couple • my
8
Pros:

Good location

2026-05-02 • via Nuitee
P
Penetzdorfer • solo_traveller • at
6
2026-05-02 • via Nuitee
A
Armin • solo_traveller • at
8
Das Hotel ist für meine Zwecke ideales Quartier; seit 16 Jahren bin ich zufriedener Gast!
Pros:

Zimmer: Ausstattung sehr gut, Geräumigkeit weniger
Frühstück: hervorragend
Lage: va. verkehrstechnisch ideal

Cons:

Lift: in die Jahre gekommen

2026-05-01 • via Nuitee
I
István • family_with_children • ch
5
old feeling
Pros:

the beds

Cons:

very-very noisy, not clean

2026-05-01 • via Nuitee
V
Verena • solo_traveller • at
7
2026-05-01 • via Nuitee