Hotel Westbahn

Hotels
8.1 (7861 reviews)
Pelzgasse 1 , Vienna , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
High price for quality

Categories

Cleanliness
7.68
Several reviews mentioned issues such as mold in the bathroom and outdated facilities, reflecting a need for better maintenance.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.19
Multiple reviews highlighted the excellent location near public transport and attractions.
Room Quality
7.14
Rooms were noted as outdated and in need of renovation, though some were clean and well-maintained.
Amenities
8.17
Basic amenities were present, but lacking in aspects like internal dining options at night.
Value for Money
6.63
Feedback indicated that the hotel may be overpriced for the quality provided.
Food and Beverage
8.68
Breakfast was well-received, noting a good variety of options available.
Overall Experience
8.15
Overall a mixed experience; some positives but significant negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Convenient Location
Hotel Westbahn is ideally situated in the heart of Vienna, just steps away from major transportation hubs and popular attractions. Explore the city with ease, thanks to our prime location near shopping districts and cultural landmarks.

Modern Rooms and Amenities
Indulge in comfort and style in our modernly furnished rooms, equipped with all the essentials for a relaxing stay. Enjoy complimentary WiFi, satellite TV, and luxurious toiletries. Upgrade to a room with a seating area for added relaxation.

Charming Courtyard and Complimentary Services
Unwind in our peaceful courtyard garden or grab a complimentary bottle of water upon arrival. Sip on freshly brewed coffee available 24/7 in the lobby. Take advantage of our rental bikes and explore the city at your own pace.

Experience the best of Vienna at Hotel Westbahn. Book your stay with us now for a memorable and convenient getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that there are limited parking places on the spot (reservation is not possible). The closest public parking garage is Lugner City Garage, in Gablenzgasse 11 (1150). It is a 10-minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 7861 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
R
Romana • solo_traveller • at
7
Pros:

Sehr gutes Frühstück, super Lage, freundliches Personal

Cons:

Leider war Schimmel im Badezimmer (Dusche und Decke)

2026-04-04 • via Nuitee
J
Julio • family_with_children • es
9
Hotel con buena comunicación de transporte público
Pros:

Habitación confortable, limpio y con calefacción y climatización, espacioso y tranquilo

Cons:

Está un poco alejado del centro, es media hora caminando, no es excesivo pero cuando vuelves cansado de visitar la ciudad buscamos el transporte público, está muy bien comunicado con metro y tranvía.

2026-04-04 • via Nuitee
F
Frauke • solo_traveller • de
9
Alles zu meiner zufrieden
Pros:

Zentrale Lage

2026-04-03 • via Nuitee
C
Carin • family_with_children • at
8
2026-04-03 • via Nuitee
B
Bernhard • family_with_children • at
8
Immer wieder gerne dort!
Pros:

Die Lage ist für mich perfekt. Das Personal ist wirklich sehr bemüht und nett! Das Frühstück ist top!

2026-04-03 • via Nuitee
V
Vincenzo • couple • it
8
Ottima posizione e ottima qualità prezzo
Pros:

Stanza molto ampia e calda.

Cons:

Bagno senza bidet e con vista sul muro.

2026-04-03 • via Nuitee
S
SIEAWFONG • family_with_children • my
9
2026-04-02 • via Nuitee
A
Annette • solo_traveller • at
8
Pros:

sehr praktische Lage direkt am Westbahnhof, sehr freundliches Personal, sehr sauber, sehr schönes kleines Bad, sehr gutes Preis-Leistungsverhältnis. Tee und Kaffee zur freien Verfügung im Gemeinschaftsraum.

Cons:

wegen des Verkehrslärms musste ich das Fenster geschlossen lassen. Bei geschlossenem Fenster war es aber schön ruhig.

2026-04-02 • via Nuitee
G
Godwin Junior • couple • cz
6
2026-04-01 • via Nuitee
J
Johannes • family_with_children • at
9
2026-04-01 • via Nuitee
E
Ellen • solo_traveller • ie
8
2026-04-01 • via Nuitee
N
Noureddin • extended_group • it
10
Loved it!
Pros:

The location was amazing! Just around the corner of the U3 (metro station) and bus station for the airport bus. The staff was super friendly and let us do and early check in as well as storage for our lugage after check out. The breakfast buffet was pretty good. Overall it was really clean and comfortable. It just woud’ve been nice having a second pillow. But that’s all! We loved our stay here and would definitely recommend for your Vienna visit.

Cons:

.

2026-04-01 • via Nuitee
S
Susanne • solo_traveller • de
8
2026-03-31 • via Nuitee
N
Nara • couple • at
10
2026-03-31 • via Nuitee
L
Lisa • couple • de
7
2026-03-30 • via Nuitee
J
Johannes • solo_traveller • de
8
Pros:

Zimmer ist modern, modernes Bad, Personal freundlich

Cons:

Fenster sind nicht schalldicht, Matratze etwas hart

2026-03-30 • via Nuitee
N
Nikol • family_with_children • bg
10
Отлично местоположение, има директен автобус до летището и метро до центъра точно пред гарата.
2026-03-30 • via Nuitee
A
Auer • family_with_children • at
3
Pros:

Die Lage und das Frühstück

Cons:

Das die Zimmer absolut nicht den Bilder entdprechen sehr Alte zimmertüren in unseren zimmer war es kalt so ein kleines zimmer. Die Betten katerstrophe 2x 90 Betten die zusammengehängt sind. Man konnte sich alt Ehe paar nicht zusammenlegen weil dman in der mitte eine gruppe hatte.... sehr schlecht. Für zwei Nächte naja aber mit den Kinder würd ich es für unsre Wien tour nicht mehr buchen. Leider.

2026-03-30 • via Nuitee
S
Sabine • couple • at
5
Für einen Kurzurlaub ist die Lage optimal.
Pros:

Frühstück war ausreichend und immer frisch.
Das Zimmer war immer sehr sauber.
Obwohl das Zimmer zur Hauptstraße lag, war es sehr leise.

Cons:

Die Fenster und Türen könnten erneuert werden.
Das Bad war nur teilsaniert (Fliesen).

2026-03-30 • via Nuitee
S
Sabine • extended_group • at
5
Für einen Kurzurlaub ist die Lage optimal.
Pros:

Das Frühstück war sehr ausreichend.
Obwohl das Zimmer zur Hauptstraße lag, war es sehr leise.
Es war alles sehr sauber.

Cons:

Die Fenster und Türen könnten erneuert werden.
Das Bad ist leider nur teil saniert worden (Fliesen).

2026-03-30 • via Nuitee