Hotel Westbahn

Hotels
8.1 (7655 reviews)
Pelzgasse 1 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
High price for quality

Categories

Cleanliness
7.68
Several reviews mentioned issues such as mold in the bathroom and outdated facilities, reflecting a need for better maintenance.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.19
Multiple reviews highlighted the excellent location near public transport and attractions.
Room Quality
7.14
Rooms were noted as outdated and in need of renovation, though some were clean and well-maintained.
Amenities
8.17
Basic amenities were present, but lacking in aspects like internal dining options at night.
Value for Money
6.63
Feedback indicated that the hotel may be overpriced for the quality provided.
Food and Beverage
8.68
Breakfast was well-received, noting a good variety of options available.
Overall Experience
8.15
Overall a mixed experience; some positives but significant negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Convenient Location
Hotel Westbahn is ideally situated in the heart of Vienna, just steps away from major transportation hubs and popular attractions. Explore the city with ease, thanks to our prime location near shopping districts and cultural landmarks.

Modern Rooms and Amenities
Indulge in comfort and style in our modernly furnished rooms, equipped with all the essentials for a relaxing stay. Enjoy complimentary WiFi, satellite TV, and luxurious toiletries. Upgrade to a room with a seating area for added relaxation.

Charming Courtyard and Complimentary Services
Unwind in our peaceful courtyard garden or grab a complimentary bottle of water upon arrival. Sip on freshly brewed coffee available 24/7 in the lobby. Take advantage of our rental bikes and explore the city at your own pace.

Experience the best of Vienna at Hotel Westbahn. Book your stay with us now for a memorable and convenient getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that there are limited parking places on the spot (reservation is not possible). The closest public parking garage is Lugner City Garage, in Gablenzgasse 11 (1150). It is a 10-minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 7655 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
M
Mikaella • couple • cy
7
2026-03-14 • via Nuitee
K
Krista • couple • lv
8
Pros:

The location is great

Cons:

Description says that there is parking, but actually parking is not guaranteed and you can find it out if there is parking available only when you arrive.

2026-03-13 • via Nuitee
H
Horváth • couple • hu
10
2026-03-13 • via Nuitee
A
Antonio • couple • it
7
Nel complesso bene
Pros:

Posizione, prezzo, pulizia

Cons:

Abbiamo pagato per una matrimoniale e avevamo due letti singoli, abbiamo chiesto almeno un lenzuolo matrimoniale, non ci hanno fornito nulla, non ci hanno dato spiegazioni.

2026-03-13 • via Nuitee
L
Lenka • family_with_children • sk
8
Pros:

great location with easy access to public transport

2026-03-12 • via Nuitee
J
Johann Petschnig • solo_traveller • at
8
2026-03-12 • via Nuitee
D
David • family_with_children • de
7
Pros:

Die Lage nah am Westbahnhof.
Kaffee und Tee gab es gratis in der Lobby.

Cons:

Man sieht dem Hotel die Jahre an.

2026-03-12 • via Nuitee
I
Irena • extended_group • rs
10
Odličan
Pros:

Lokacija izuzetna. Soba odlična. Doručak raznovrstan. Aparat za kafu dostupan u toku celog dana. Osoblje ljubazno. Preporuka

2026-03-12 • via Nuitee
M
Milica • family_with_children • me
10
Fantastican ozbor za svakog posjetioca Beca! Super lokacija, povezansot
Pros:

Sve je bilo sasvim.

Cons:

Sve je bilo ok

2026-03-12 • via Nuitee
D
Dragan • family_with_children • rs
10
Sigurno se u narednoj posjeti vraćamo u ovaj Hotel☺️
Pros:

Hotel na samom ulasku ostavlja visok utisak.Osoblje je predusetljivo i veoma ljubazno .
Soba naša je bila trokrevetne prostrana čista i sve je bilo vrlo pažljivo postavljeno
Dobili smo čak i bokal sveže vode za okrepljenje pri ulasku u sobu
Bili smo prijatno iznenađeni pažnjom.
Doručak je raznovrstan i odličan svega ima u velikim količinama i sveže je
Preporuka probati kroasane i đemove
U sobi ima klima i toplo je bilo
I ako smo bili početkom Marta morali smo noću oškrinuti prozor jer je baš toplo bilo
Ulica jeste prometna ali ništa strašno.
Preko puta hotela je Lidl a 200 metara niže špar i Billa.
Lokacija izuzetna a pekara i lokala na svakom koraku i vene nisu mnogo visoke.

Cons:

Lift u hotelu je mali i prima težinu do 150kg
Osoblje često koristi lift tako da je često i zauzet
Međutim to i nije neki problem
Uz malo strpljenja sve bude ok
A može se i stepenicama uz malo zamora

2026-03-11 • via Nuitee
B
Baderschneider • family_with_children • de
8
Pros:

Schönes geräumiges Zimmer 201

Cons:

Sehr laut zur Straße 201. Die Zimmer zum Innenhof sind besser auch was die doppelten Fenster betrifft

2026-03-11 • via Nuitee
E
Evelyn • solo_traveller • at
9
2026-03-11 • via Nuitee
L
Luis • couple • us
10
Pros:

location

2026-03-10 • via Nuitee
M
Michal • family_with_children • cz
8
2026-03-10 • via Nuitee
S
Satyanarayana Murty • solo_traveller • in
8
2026-03-10 • via Nuitee
E
Ewa • family_with_children • pl
9
2026-03-10 • via Nuitee
H
Herta • solo_traveller • at
7
Angenehmer Aufenthalt zu gutem Preis-Leistungsverhältnis
Pros:

Gutes Frühstück, tolle Lage, freundliches Personal

Cons:

Fernseher vom Bett schlecht positioniert,

2026-03-10 • via Nuitee
P
Patricia • family_with_children • it
8
Pros:

El desayunoe

2026-03-10 • via Nuitee
M
Martin • solo_traveller • cz
9
2026-03-10 • via Nuitee
S
Simone • couple • it
9
2026-03-09 • via Nuitee