Hotel Westbahn

Hotels
8.1 (7655 reviews)
Pelzgasse 1 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Outdated rooms
High price for quality

Categories

Cleanliness
7.68
Several reviews mentioned issues such as mold in the bathroom and outdated facilities, reflecting a need for better maintenance.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.19
Multiple reviews highlighted the excellent location near public transport and attractions.
Room Quality
7.14
Rooms were noted as outdated and in need of renovation, though some were clean and well-maintained.
Amenities
8.17
Basic amenities were present, but lacking in aspects like internal dining options at night.
Value for Money
6.63
Feedback indicated that the hotel may be overpriced for the quality provided.
Food and Beverage
8.68
Breakfast was well-received, noting a good variety of options available.
Overall Experience
8.15
Overall a mixed experience; some positives but significant negatives impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:46

Property Description

Convenient Location
Hotel Westbahn is ideally situated in the heart of Vienna, just steps away from major transportation hubs and popular attractions. Explore the city with ease, thanks to our prime location near shopping districts and cultural landmarks.

Modern Rooms and Amenities
Indulge in comfort and style in our modernly furnished rooms, equipped with all the essentials for a relaxing stay. Enjoy complimentary WiFi, satellite TV, and luxurious toiletries. Upgrade to a room with a seating area for added relaxation.

Charming Courtyard and Complimentary Services
Unwind in our peaceful courtyard garden or grab a complimentary bottle of water upon arrival. Sip on freshly brewed coffee available 24/7 in the lobby. Take advantage of our rental bikes and explore the city at your own pace.

Experience the best of Vienna at Hotel Westbahn. Book your stay with us now for a memorable and convenient getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that there are limited parking places on the spot (reservation is not possible). The closest public parking garage is Lugner City Garage, in Gablenzgasse 11 (1150). It is a 10-minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 7655 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.68
Overall Experience: 8.15
G
Gerald • couple • at
7
2026-02-14 • via Nuitee
S
smrkec • couple • at
8
2026-02-14 • via Nuitee
Сергій • family_with_children • at
10
2026-02-14 • via Nuitee
R
Rausch • family_with_children • at
7
2026-02-14 • via Nuitee
S
Sandra • family_with_children • at
10
Pros:

Wir waren sehr zufrieden! Frühstück ausreichend, Kaffee war sehr gut.
Personal sehr freundlich. Die Lage ist sehr gut, wir würden hier jederzeit wieder unter kommen!

Cons:

Es gibt nichts zu bemängeln!!!!

2026-02-13 • via Nuitee
M
Mario • couple • at
8
kommen gerne wiederb
Pros:

sehr gutes Frühstück auch mit Sekt gute Qualität

Cons:

Bad zu wenig Abstellfläche aber ist nicht so relevant

2026-02-13 • via Nuitee
S
Stanislau • family_with_children • by
7
Pros:

Есть платный приватный паркинг. Бесплатный кофе в лобби.

Cons:

Неприятный, прокуренный запах в номере. Постоянный запах табачного дыма из вентиляции в ванной комнате. Отсутствие чайника в номере. Неудобный доступ в гараж, что бы въехать/выехать, нужно брать в лобби ключ и потом сразу его заносить.

2026-02-13 • via Nuitee
M
Martina • family_with_children • at
9
Angenehmer Aufenthalt
Pros:

Angenehm ruhiges Zimmer in den Innenhof, bequeme Betten, Personal sehr freundlich und entgegenkommend, tolles (!!) Frühstück, kostenlos Kaffee und Tee rund um die Uhr in der Lobby, Preis-Leistungsverhältnis top

Cons:

Zimmer recht hellhörig

2026-02-13 • via Nuitee
E
Emre • family_with_children • tr
6
2026-02-13 • via Nuitee
K
Krichbaum • solo_traveller • at
9
2026-02-13 • via Nuitee
S
Susanne • family_with_children • at
8
Pros:

Die Lage ist hervorragend, die Zimmer sind riesig. Gratis Kaffee und Tee in der Lobby. Toll

Cons:

Man merkt im Bad, dass das Hotel schon älter ist. Aber es ist alles sauber.

2026-02-13 • via Nuitee
N
Nujeidat • extended_group • il
9
2026-02-13 • via Nuitee
R
Rusciano • family_with_children • it
9
2026-02-12 • via Nuitee
T
Tenga • solo_traveller • jp
10
2026-02-12 • via Nuitee
H
Huseyin • couple • tr
8
2026-02-12 • via Nuitee
J
Johannes Wolfgang • family_with_children • at
5
Pros:

Gute Lage, einfaches Ein- u. Auschecken, der Preis

Cons:

Zimmer etwas beengt. Dusche sehr klein. Frühstück nicht ansprechend.

2026-02-12 • via Nuitee
S
shan • family_with_children • at
7
The breakfast was plentiful, and the room was very spacious.
Pros:

The room was large, clean, and quiet, and within walking distance of Maria Street. The breakfast was plentiful and delicious.

Cons:

Parking costs €22 per night. I checked out at 11 am and picked up my car at 4 pm, so they charged me an extra €11. Parking for less than 24 hours costs €33.

2026-02-12 • via Nuitee
M
Marion • family_with_children • at
10
2026-02-12 • via Nuitee
F
Fabrizio • solo_traveller • it
10
Pros:

Dall'aeroporto una navetta porta all'hotel in 40 minuti, è a 15 minuti dal centro, pulito, ben tenuto, personale molto disponibile

2026-02-12 • via Nuitee
N
Natálie • couple • cz
8
2026-02-12 • via Nuitee