Hotel Copernicus

Hotels
•
Relais & Châteaux
9.1 (870 reviews)
ul. Kanonicza 16 , Kraków , pl
+48124243400

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Lovely amenities
Cons:
Cleanliness issues
Subpar breakfast
Noise disturbances

Categories

Cleanliness
7.99
The cleanliness was a concern with unmotivated staff and lack of proper hygiene practices mentioned.
Service
9.96
Most staff were kind and courteous, although there were some complaints about specific staff behavior.
Location
10
The location was highly praised for being in a romantic street near Wawel Castle.
Room Quality
9
Rooms were described as nice and comfortable but there were mentions of noise issues.
Amenities
9.95
Spa and pool facilities were noted as lovely with good quality toiletries.
Value for Money
8.98
While the hotel is five-star, breakfast and service details were underwhelming relative to expectations.
Food and Beverage
6.94
Breakfast was criticized for quality and the expectation for better options at a five-star hotel.
Overall Experience
9.99
Overall experience was positive despite some detailed criticisms, contributing to a strong impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Historic Charm and Modern Luxury

The 5-star Hotel Copernicus in Kraków’s Old Town offers a unique stay in a Renaissance building. The historic interiors, sauna, and swimming pool in vaulted cellars provide a luxurious experience.

Elegant Rooms and Top-notch Amenities

Spacious rooms at Copernicus feature wooden ceilings, 14th-century decorations, free Wi-Fi, and marble bathrooms. Guests enjoy complimentary mineral water and newspapers.

Fine Dining and Relaxation

The hotel's terrace offers stunning views of the Wawel, while the Michelin Guide-recommended restaurant serves seasonal Polish cuisine. With 24-hour front desk service, spa facilities, and proximity to top attractions, Hotel Copernicus ensures a memorable stay.

Ready to experience the blend of history and luxury at Hotel Copernicus? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for 150 zł per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs PLN 150 per day.

Location

Guest Reviews

9.1
Based on 870 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 9.95
Value for Money: 8.98
Food and Beverage: 6.94
Overall Experience: 9.99
S
Susan • solo_traveller • us
9
Beautiful old-fashioned hotel with a wonderful courtyard. Unique underground pool.
Pros:

Excellent location close to the main Square, but not so close that you hear the noises all night. loved the underground pool. Great for kids.

Cons:

This is a minor point, but cars cannot pull up in front of the hotel. So if you need to catch an Uber or meet your driver for an excursion, you have to walk out of the hotel and walk maybe half a block.

2026-07-04 • via Nuitee
R
RadosławP • solo_traveller • pl
10
2026-07-03 • via Nuitee
W
wes • couple • gb
9
Amazing, amazing and even more amazing.
Pros:

The room, bed, bedding, facilities and staff were all excellent. The area is so close to the castle, river and within easy walking distance to both the Jewish Quarter and the Main square. Absolutely loved everything about the trip. Thank you.

Cons:

Nothing to do with the hotel, but through booking.com I arranged a taxi to pick us up. It took an hour to get through customs and baggage. The taxi driver waited on us, but then stated the taxi had been cancelled an we should pay him an extra 100 in cash. Do not book a taxi through booking.com as there were lots of taxi's outside around the same price.

2026-07-02 • via Nuitee
H
Henrik • extended_group • dk
8
Pros:

Beliggenheden

Cons:

Stor forskel i kvaliteten af samme type af værelser

2026-07-01 • via Nuitee
L
Linda • family_with_children • no
10
2026-06-30 • via Nuitee
B
Barbara • family_with_children • gb
10
Great hotel in a great location
Pros:

Hotel Copernicus is a truly beautiful boutique hotel in the heart of Kraków. The location is outstanding, just a short walk from all of the main attractions, yet it still feels peaceful and exclusive.

We stayed in one of the large suites, which was spacious, elegant and full of character. The historic building has been beautifully preserved while offering all the comfort you'd expect from a luxury hotel.

The food was exceptional. Every meal was of a very high standard, with excellent service to match. The staff were welcoming, professional and made us feel very well looked after throughout our stay.

Overall, it was a fantastic experience and I would highly recommend Hotel Copernicus to anyone looking for a luxurious and characterful stay in Kraków.

Cons:

The only real disappointment was the bathroom in our suite. While the bedroom itself was stunning, the bathroom felt dated and underwhelming compared to the rest of the accommodation. It lacked the same sense of luxury as the suite and could definitely benefit from a refurbishment to bring it up to the standard of the rest of the hotel.

Other than that, we had a wonderful stay and would happily return.

2026-06-30 • via Nuitee
R
richardk078 • NONE • Hitchin, Hertfordshire, England
10
Classy Hotel
Pros:

Very good service. Rooms and restaurant excellent. Located ideally for the castle, the old town and Jewish Quarter.

2026-06-29 • via Tripadvisor
L
Lidia • couple • pl
8
W sumie pobyt bardzo udany.
Pros:

Miły i pomocny personel, dobre śniadanie , świetna lokalizacja.

Cons:

Głośna ,warcząca klimatyzacja .

2026-06-26 • via Nuitee
P
Patrick • couple • nl
10
2026-06-25 • via Nuitee
H
Hideki • couple • jp
9
宿泊と食事など、最高です。
Pros:

スタッフが親切で親しみやすい。部屋の広さが適当で、天井の高さは十分にある。フルーツ、カセットコーヒー常備あり。宿泊料金に含まれる朝食の選択肢が豊富で美味しく量は十分以上である。

Cons:

特になし。

2026-06-24 • via Nuitee
S
Susan • couple • us
10
Pros:

Everything

2026-06-12 • via Nuitee
P
Páll Daníel • couple • is
8
2026-06-07 • via Nuitee
P
Pieter • couple • fr
9
2026-06-06 • via Nuitee
Z
Ziemowit • couple • pl
10
2026-05-27 • via Nuitee
E
Esther • couple • de
10
Pros:

Friendly, clean, proximity to town square

Cons:

Nothing

2026-05-27 • via Nuitee
V
Veronika • couple • de
7
Great location, not so great experience.
Pros:

The hotel is perfectly located to visit the important sites. Almost all are in a short walking distance It's very close to the Wawel castle, the Peter & Paul cathedral and the main market square. The staff at reception was professional, helpful and competent.

Cons:

Many rooms ( including ours) have no view and only a window facing the inner ( covered) courtyard which serves as a lobby. The room felt pretty dark, difficult to get fresh air. The breakfast was a pain - there is a small buffet , but mostly you have to order a la cart and the kitchen is extremely slow even when there are just few guests for breakfast ( 30 min waiting time for a boiled egg) and they mix up orders.

2026-05-26 • via Nuitee
W
WAMJOHN • couple • us
10
Warm service in a pristine comfy home away from home.
Pros:

Even though the facility was beautiful and comfortable the very best part of the place was the superb friendly staff. The location couldn't be beat.

Cons:

Everything was perfect. We didn't want to leave. There really wasn't anything that we didn't like about this wonderful hotel. Some might balk at the price but we certainly got what we paid for and would love to return.

2026-05-22 • via Nuitee
3
358stephenb • Couples • Boston, Massachusetts
10
Perfection from Beginning to End!!
Pros:

Hotel Copernicus sets the benchmark every hotel should strive to achieve. From the beginning to the end the service and attention exceeded all our expectations. Any question we had prior to our trip was responded to immediately by Mateusz at the front desk. We got to the Hotel before check in time but our room was ready for us. We met the GM of the hotel Joanna Wilgierz who was welcoming and attentive. From that point on she knew us by name and was always asking if we were enjoying our stay and if there was anything else they could do. Joanna’s team were all top professionals. I believe her entire staff were happy they were working at such a wonderful hotel and that came across to all their guests. We had dinner at their Michelin suggested restaurant and our server was Kasper. He explained each course by ingredients and how it was prepared. He also makes an excellent cocktail.
They have an amazing spa which you should take advantage of. We were unable to book any treatments because of our busy schedule. We did walk through and found it to be well equipped the with top-of-the-line products.
There is a roof deck with amazing views of the Wawel Castle
We had the pleasure of staying in one of their suites. The bed was very comfortable the bathroom was well appointed with a separate shower and bathtub.
Another major plus is the location. It is in the heart of the old town but on a very quiet street. The best location of any hotel. Please take my advice and book your stay at Hotel Copernicus it will make your trip to Krakow your best vacation.

2026-05-20 • via Tripadvisor
S
simone81 • couple • ch
8
Pros:

Hotel situato nel centro di Cracovia a due passi dal Castello e dalla piazza principale. L'hotel è un edificio storico molto ben tenuto. Il cibo è molto curato e consigliamo la cena gourmet stellata. La spa è piccola ma molto curata e accogliente. Usufruito di massaggi di buona qualità.

Cons:

Le stanze standard sono un po' carenti in diversi punti e non proprio all'altezza di un 5 stelle (poco luminose, affaccio interno e non all'esterno, il letto è attaccato a una scala, bilancia non funzionante). Abbiamo chiesto un upgrade e gentilmente lo staff si è proposto di assegnarci una magnifica suite di ottimo livello che consigliamo in fase di prenotazione.

2026-05-18 • via Nuitee
C
Chris • solo_traveller • es
10
2026-05-11 • via Nuitee