Hotel Copernicus

Hotels
•
Relais & Châteaux
9.1 (825 reviews)
ul. Kanonicza 16 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Lovely amenities
Cons:
Cleanliness issues
Subpar breakfast
Noise disturbances

Categories

Cleanliness
7.99
The cleanliness was a concern with unmotivated staff and lack of proper hygiene practices mentioned.
Service
9.96
Most staff were kind and courteous, although there were some complaints about specific staff behavior.
Location
10
The location was highly praised for being in a romantic street near Wawel Castle.
Room Quality
9
Rooms were described as nice and comfortable but there were mentions of noise issues.
Amenities
9.95
Spa and pool facilities were noted as lovely with good quality toiletries.
Value for Money
8.98
While the hotel is five-star, breakfast and service details were underwhelming relative to expectations.
Food and Beverage
6.94
Breakfast was criticized for quality and the expectation for better options at a five-star hotel.
Overall Experience
9.99
Overall experience was positive despite some detailed criticisms, contributing to a strong impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:54

Property Description

Historic Charm and Modern Luxury

The 5-star Hotel Copernicus in Kraków’s Old Town offers a unique stay in a Renaissance building. The historic interiors, sauna, and swimming pool in vaulted cellars provide a luxurious experience.

Elegant Rooms and Top-notch Amenities

Spacious rooms at Copernicus feature wooden ceilings, 14th-century decorations, free Wi-Fi, and marble bathrooms. Guests enjoy complimentary mineral water and newspapers.

Fine Dining and Relaxation

The hotel's terrace offers stunning views of the Wawel, while the Michelin Guide-recommended restaurant serves seasonal Polish cuisine. With 24-hour front desk service, spa facilities, and proximity to top attractions, Hotel Copernicus ensures a memorable stay.

Ready to experience the blend of history and luxury at Hotel Copernicus? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for 150 zł per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs PLN 150 per day.

Location

Guest Reviews

9.1
Based on 825 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 9
Amenities: 9.95
Value for Money: 8.98
Food and Beverage: 6.94
Overall Experience: 9.99
T
Tomasz • solo_traveller • pl
10
2026-02-10 • via Nuitee
P
paul • couple • us
10
2026-01-28 • via Nuitee
A
Andrea Isaac • couple • it
9
2026-01-24 • via Nuitee
M
Magdalena • solo_traveller • us
10
Pros:

If you are history freak , this is the place for you to stay
. House built by Pawel Wlodkowic , servant of the king Jagiello , exciting

2026-01-24 • via Nuitee
P
per Pihlmann • family_with_children • dk
7
Krakow - worth a visit
Pros:

Hotel is located in the old town in a really nice building beautifully restored and remodelled. Tastefully. The atmosphere was unique, and you felt ´at home´ immediately.
The staff in the reception was very helpfull in the organisation of a trip to the concentration camps museums.

Cons:

Our room - 302 - is next to a utility room which is very, very noisy. This kept me from sleeping well during 3 nights. The hotel had so few guests, that they could have put us in a less noisy room. But they did not.
Breakfast is not well organised. It took forever because the waiters did not take all orders at the same time. Another Example: When we are 3 people for breakfast, then serve us 3 croissants and not just 2.
We had dinner in their restaurant. When they presented the bill, we had to pay for a tasting menu, but we never asked for or had a tasting menu. The restaurant is by the way very expensive compared to similar restaurants we visited during the same trip.
The water in the pool is ice cold. Maybe that is part of the concept, but not a concept we appreciate.
Internet is slow, but that is not that important for us, but could be important for other travellers.

2026-01-20 • via Nuitee
C
Chris • extended_group • gb
8
2026-01-20 • via Nuitee
M
Marcin • couple • pl
7
2026-01-19 • via Nuitee
J
Jan • extended_group • id
9
Good stay. A wonderful location so would recommend staying there for short visits to Cracow.
Pros:

Location and helpful staff.

Cons:

Uncomfortable bathroom.

2026-01-19 • via Nuitee
K
Katarzyna • family_with_children • ch
8
Overall we enjoyed our stay
Pros:

The location was excellent, but my kids were in room 105 just above the restaurant, on the first night
there was a party in the restaurant and it was very loud until very late, maybe 1 am, my kids were disturb and could not sleep also until late. Maybe hotel employees should have asked these people to be respectful of other guests who were trying to sleep.

Cons:

the bridge in the pool was dirty

2026-01-19 • via Nuitee
M
Mirko • solo_traveller • it
10
Pros:

Complimenti per la posizione e la cordialità

2026-01-19 • via Nuitee
J
Julita • couple • pl
10
2026-01-18 • via Nuitee
B
Bochnia • solo_traveller • gb
10
Pros:

Everything! The staff went above and beyond to make our stay excellent. We’ve been there a day before our wedding and we were really stressed and tired. They made sure that everything was perfect and on time. We even got a bottle of champagne and chocolate truffles to celebrate our marriage which was extremely nice of them!:)
They made a booking in a restaurant for us and the chef not only accommodated our diet (vegetarian) but also create a whole new menu with Michelin level dishes (and we’re both chefs that work in this environment) the waiters were really attentive as well and professional.
Now every time when we’ll be in need of a hotel in Krakow we will go to this one.

2026-01-18 • via Nuitee
J
jenny • couple • gb
10
2026-01-17 • via Nuitee
A
Armin • solo_traveller • at
7
Nice but no 5 stars
Pros:

Lage

Cons:

Frühstück - Sauna kein Aufguss

2026-01-16 • via Nuitee
A
agnieszka • couple • fr
9
2026-01-16 • via Nuitee
A
Antonio • couple • mt
10
2026-01-12 • via Nuitee
R
Robert • couple • gb
9
Pros:

Spa facilities
Rooms with skylights
Great location in the old town next to the castle

Cons:

There was a fair amount of disparity between different rooms that were supposed the same type

2026-01-11 • via Nuitee
D
Daniela • couple • at
8
2026-01-10 • via Nuitee
E
Estelle • couple • fr
9
2026-01-09 • via Nuitee
M
Marek • couple • pl
10
2026-01-06 • via Nuitee