Las Americas Casa de Playa

Hotels
•
Grupo hotelero las Américas
8.6 (126 reviews)
Anillo Vial Sector Cielo Mar, Cartagena, Bolivar, 130001 , Cartagena , CO
57-605-6723344

listing image 1
Show all photos

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Area shuttle (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Multiple amenities
Cons:
Poor cleanliness
Inconsistent service
Room quality issues

Categories

Cleanliness
7.36
The review mentions dirty and poorly maintained rooms, indicating low cleanliness.
Service
9.33
Some reviews highlight attentive service, but others mention rudeness at the front desk.
Location
9.87
Beautiful property right in the ocean; location praised in the reviews.
Room Quality
6.82
Reviews indicate issues with room maintenance and comfort.
Amenities
9.35
Positive mentions of multiple pools and activities available.
Value for Money
8.81
Mixed reviews on quality vs price, slightly lower due to poor experiences.
Food and Beverage
7.86
Food quality received some criticism; some reviews found it poor.
Overall Experience
9.43
The average sentiment overall is good, though some guests expressed significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:09

Property Description

Escape to paradise at Las Americas Casa de Playa, where luxury meets relaxation in the heart of Cartagena.

Revitalize Yourself
Indulge in our luxurious spa, offering a selection of rejuvenating massages, body treatments, and facials, designed to pamper you from head to toe.

Endless Recreation
Dive into fun at our two outdoor swimming pools, challenge friends on our outdoor tennis courts, or enjoy a thrilling ride down our exhilarating waterslide – the perfect adventure awaits every guest!

Culinary Delights
Savor delicious meals at Mesón de Don Cristóbal, our beachfront restaurant, or unwind at one of our bars with refreshing cocktails. Enjoy buffet breakfasts crafted for a perfect start to your day!

Don't miss out on the chance to experience this exceptional getaway – book your stay at Las Americas Casa de Playa today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 126 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.87
Room Quality: 6.82
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 9.43
E
Edwin • solo_traveller • co
10
Pros:

La atención del personal y la belleza física del Hotel

Cons:

Todo me gustó

2026-06-27 • via Nuitee
D
Daniel • solo_traveller • co
7
2026-06-26 • via Nuitee
M
Marleni • solo_traveller • gt
4
El peor servicio de limpieza que he visto en un hotel de su clase
Pros:

El personal del restaurante Bijao excelente. super atentos nos ayudaron tanto con la cena de la nena. Los salvavidas de verdad un trato maravilloso.

Cons:

Buenas noches. Mañana realizo mi check-out y quiero dejar constancia de mi mala experiencia en su hotel, totalmente inaceptable para una categoría de 5 estrellas. A la falta de agua de cortesía, la negativa de un vaso de agua en el desayuno y la falta de toallas de manos, se suma un servicio de limpieza deficiente: la cama mal hecha con almohadas completamente arrugadas, el basurero sin bolsa plástica y la puerta de la ducha está descolgada, no cierra y representa un peligro físico, ya que hay que levantarla a la fuerza. El servicio recibido no corresponde al precio pagado en Booking.

2026-06-26 • via Nuitee
M
Mayte Margot • solo_traveller • pe
10
Pros:

Las piscinas

2026-06-25 • via Nuitee
A
angarita morales • solo_traveller • co
9
Pros:

Instalaciones,cócteles y comida

Cons:

Algunos platos me parecían costosos

2026-06-25 • via Nuitee
A
ANTONIA EUGENIA • family_with_children • co
7
Lamentablemente no fue un sitio de descanso, demasiado ruido y malas instalaciones
Pros:

Pero al amable , Karla, Luis y Lucía

Cons:

Las habitaciones no tienen ventanas ni forma de ventilar, hay que prender la luz desde que te levantas. Pues es oscuro, la cocina sin luz, el ruido de los bares y tiendas de la calle no te deja dormir. No tiene una entrada visualmente agradable pues es como la puerta de un garaje hacia abajo, no volvería a quedarme en ese lugar

2026-06-24 • via Nuitee
E
ERASMO ANTONIO • solo_traveller • cr
7
2026-06-23 • via Nuitee
J
Jose F Martinez • solo_traveller • co
9
2026-06-19 • via Nuitee
S
Sayago • family_with_children • co
4
Pros:

La playa y las piscinas.

Cons:

No funcionaron los teléfonos y la televisión. A lasn5am hubo un vecino haciendo escándalo.

2026-06-19 • via Nuitee
G
gonzalez • solo_traveller • co
10
2026-06-19 • via Nuitee
K
Karen • solo_traveller • co
10
2026-06-18 • via Nuitee
D
Diego • solo_traveller • co
10
2026-06-16 • via Nuitee
P
paez • family_with_children • co
8
Pros:

Todo

Cons:

El aire acondicionado no estaba funcionando bien

2026-06-16 • via Nuitee
C
CAMILO ANDRES • family_with_children • co
8
2026-06-16 • via Nuitee
Y
Yudy • couple • co
8
Reincidente
Pros:

Siempre me gusta

Cons:

No incluyó desayuno

2026-06-15 • via Nuitee
A
andrea • family_with_children • co
10
La mejor opción para quedarse y pasar en familia
Pros:

Excelente servicio

Cons:

Todo me pareció perfecto

2026-06-15 • via Nuitee
E
Edixon Luis • couple • co
2
Cons:

La habitación y la atención muy malos

2026-06-15 • via Nuitee
L
Lana • family_with_children • us
5
2026-06-14 • via Nuitee
L
Luz Andrea • couple • co
9
2026-06-14 • via Nuitee
A
Alvaro • couple • co
8
2026-06-13 • via Nuitee