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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Face masks for guests available
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Covered parking
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Secured parking
Review Highlights
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Property Description
Convenient Shuttle Services and Proximity to Ohio State University
Experience comfort and convenience at our Columbus hotel, located just 12 miles from Ohio State University. Take advantage of our shuttle services within a 5-mile radius and explore the area with ease.
Well-Equipped Rooms and On-Site Amenities
Relax in our guest rooms featuring cable TV, a microwave, refrigerator, and coffee maker for your convenience. Unwind at our indoor pool (currently closed) or stay active at the gym. Enjoy delicious meals at our on-site restaurant and take advantage of our gift shop and laundry facilities.
Easy Access to Downtown Columbus and Area Attractions
Located near major freeways, including Interstate 71 and 270, our hotel offers easy access to downtown Columbus and the Greater Columbus Convention Center. Explore the vibrant city and nearby attractions during your stay with us.
Book your stay at the Hilton Garden Inn Columbus/Polaris for a memorable and convenient experience.
Renovation work is done from 08:00 to 18:00 daily. The lobby, restaurant and pool are under renovation.
Please note that construction work is going on next 14 months and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Hotel was nice
There was no breakfast, staff called. Didn’t clean the room, was told that it was done every other day, so trash wasn’t taken out, didn’t receive clean towels, and necessities in bathroom weren’t full. Stay was just all around ok. Defiantly bring ur own pillows, pillows sucked.
There was no breakfast on Saturday morning at all
Didn’t eat breakfast at hotel
Close to location I needed to be
The whole reason why booked here said on website breakfast was included. But when I checked in breakfast was an additional charge.
When I checked in breakfast was an additional charge.
The staff was wonderful, very friendly and helpful. They also credited me 1 night stay, without me asking, due to my truck being broken into.
The bed was not very comfortable to me. the pillows are great! The bed was lumpy to me. My truck also got broken into on Friday night, Saturday morning sometime. My understanding was this was the second time in a couple of weeks that this hotel has been hit. I would have appreciated a mention of this, so that I could have parked in the back and not near the front. You knew that this had happened, a heads up to you customers would have been nice.
Very friendly staff.
Perfect location for our stay
Perfect place to relax!
Breakfast was the same every day and the kitchen staff were very unapproachable. I had to guess how to get a plate and then the staff acted like I was bothering them.
The pillows were not firm enough for me
bed very uncomfortable slept poorly
All was good
Close to everything.
Hotel staff was very pleasant. However, the hotel cleanliness leaves a lot to be desired. I wore white socks in the hotel room and noticed they were black on the bottom before I went to bed, I also noticed items left on the floor obviously from the previous customer. I will not be going back to this hotel.
Staff was very helpful and friendly. Room was updated and clean—and also included a keurig, microwave, and mini refrigerator. Continental breakfast was good.
Very clean room and staff was friendly
The inside needs new carpet & paint it also needs new towels & wash rags
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