Best Western Plus Krakow Old Town

Hotels
•
Best Western Plus
8.6 (3259 reviews)
Św. Gertrudy 6 , Kraków , pl
+48 12 422 76 66

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good breakfast variety
Cons:
Some rooms small
Inconsistent food temperature

Categories

Cleanliness
8.36
Several reviews mentioned that rooms were clean but noted one review where cleanliness was questioned.
Service
8.83
Consistently praised in reviews, staff were described as friendly and helpful.
Location
9.07
Repeatedly highlighted as excellent and ideal for exploring the city.
Room Quality
8.42
Rooms were generally described as clean and modern but some were noted as small.
Amenities
8.55
Basic amenities mentioned were described as satisfactory.
Value for Money
8.51
Reviews reflected a general consensus that the pricing was fair for the services provided.
Food and Beverage
8.46
Breakfast received positive comments but there were some criticisms about the temperature of hot items.
Overall Experience
8.63
Overall positive sentiments about the hotel and intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:44

Property Description

Modern Interiors and Free Wi-Fi
Best Western Plus Kraków Old Town boasts modern, minimalistic interiors and complimentary Wi-Fi, providing a comfortable and connected stay for guests.

Convenient Amenities
With spacious rooms featuring air-conditioning, flat-screen TVs, and elegant bathrooms, guests at Best Western Plus Kraków Old Town can enjoy a relaxing and luxurious experience during their visit.

Central Location and Nearby Attractions
Situated just a short walk from the Main Market Square and Wawel Castle, as well as the vibrant Kazimierz Jewish District, this hotel offers easy access to Kraków's top attractions and entertainment options.

Book your stay at Best Western Plus Kraków Old Town for a memorable and convenient experience in the heart of Kraków!

Important information:

Please note some rooms do not have access to a elevator.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8.6
Based on 3259 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
S
suecI6962SG • Family
10
Good choice of hotel
Pros:

Lovely hotel in a great location. The hotel was very clean and the rooms were cleaned each day. Great breakfast with a good selection. Enjoyed our 4 night stay. Would stay again.

2026-08-29 • via Tripadvisor
N
neta • solo_traveller • il
8
Pros:

מיקום טוב, ארוחת בוקר עשירה, שירות ויחס טובים מאד.

Cons:

מיטה זוגית קטנה מאד ולא הכי נוחה.
חסר מקום במקלחת להניח ציוד.

2026-08-29 • via Nuitee
D
Daniel • family_with_children • de
9
Tolles Hotel in super Lage
Pros:

Sehr gutes Frühstück. Es gab alles, was man benötigte.
Lage für den Citybummel perfekt.

Cons:

Abklärung Parksituation etwas schwierig, trotz Reservierung.
Fahrstuhl war nicht auf unserer Etage.

2026-08-29 • via Nuitee
J
Justyna • solo_traveller • pl
10
Pros:

Super atmosfera i warunki. Polecam

2026-08-29 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-08-29 • via Nuitee
A
Armandsez • couple • lv
9
2026-08-29 • via Nuitee
M
Martine • solo_traveller • be
9
Pros:

Vriendelijk, behulpzaam personeel, lekker ontbijt

Cons:

Niets

2026-08-28 • via Nuitee
K
Katka • couple • cz
9
2026-08-28 • via Nuitee
M
Michael • solo_traveller • de
10
Sehr gutes Hotel in sehr guter Lage
Pros:

Direkt an der Altstadt gelegenes Hotel mit reichhaltigem Frühstücksangebot und sehr freundlichen und hilfsbereiten Mitarbeitern.

Cons:

-

2026-08-28 • via Nuitee
P
Paola • extended_group • it
9
Ottimo soggiorno in una bella città dell’Est tra le più graziose
Pros:

Posizione e pulizia i punti forti inoltre ci hanno lasciato le camere fini alle 12 il giorno della partenza

Cons:

Tutto perfetto

2026-08-28 • via Nuitee
A
Anna • solo_traveller • gb
7
2026-08-28 • via Nuitee
A
Annika • extended_group • se
7
Pros:

Det centrala läget.

Cons:

Smala sängar.

2026-08-28 • via Nuitee
E
Elisabeth • extended_group • tn
8
Pros:

Het ontbijt en de locatie

Cons:

Het was een te klein 2 persoons bed

2026-08-28 • via Nuitee
J
Joanna Budzynska • extended_group • be
10
Jestem zachwycona pobytem i napewno odwiedze ponownie
Pros:

Pobyt oceniam 10/10. Jestem zachwycona lokalizacją, pokoje byly naprawde duze, sniadania przepyszne i ogromny wybor. W hotelu czysto i cicho. Dodatkowo na wyróżnienie zasługują przemili panowie z recepcji, ktorzy byli mega pomocni, sympatyczni, profesjonalni a zarazem wyluzowani w dobrym znaczeniu tego slowa. Hotel okazal sie duzo lepszy niz sądziłam, a wystroj jest teraz przepiekny! Wszedzie blisko zeby zwiedzac, dla mnie rewelacja a bylam juz w kilkudziesieciu hotelach wiec mam porownanie, polecam kazdemu i jeszcze raz dziekuje!

Cons:

Wszystko bylo super

2026-08-28 • via Nuitee
M
Marcin • couple • pl
10
2026-08-27 • via Nuitee
G
Graham • solo_traveller • gb
10
Good location with excellent facilities
Pros:

Staff location & free breakfast

Cons:

Steep stairs

2026-08-27 • via Nuitee
L
Lotte • family_with_children • de
8
2026-08-27 • via Nuitee
L
Lee • couple • gb
10
Perfect break, hotel perfect location
Pros:

Lovely big rooms, very clean, close to all you need

Cons:

Nothing, very modern

2026-08-26 • via Nuitee
M
Marc • family_with_children • ch
8
Un hôtel sympathique au milieu d'une belle ville
Pros:

Emplacement à proximité du centre

Cons:

Bruit extérieur (Trams)

2026-08-25 • via Nuitee
R
Roman • solo_traveller • pl
10
Świetny hotel!!!
Pros:

Super lokalizacja, miła obsługa wszędzie czysto,bardzo dobre śniadania i ta cisza w hotelu.Moja i żony opinia to 10

Cons:

Nie mam nic na minus.

2026-08-25 • via Nuitee