Best Western Plus Krakow Old Town

Hotels
Best Western Plus
8.6 (2774 reviews)
Św. Gertrudy 6 , Kraków , pl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good breakfast variety
Cons:
Some rooms small
Inconsistent food temperature

Categories

Cleanliness
8.36
Several reviews mentioned that rooms were clean but noted one review where cleanliness was questioned.
Service
8.83
Consistently praised in reviews, staff were described as friendly and helpful.
Location
9.07
Repeatedly highlighted as excellent and ideal for exploring the city.
Room Quality
8.42
Rooms were generally described as clean and modern but some were noted as small.
Amenities
8.55
Basic amenities mentioned were described as satisfactory.
Value for Money
8.51
Reviews reflected a general consensus that the pricing was fair for the services provided.
Food and Beverage
8.46
Breakfast received positive comments but there were some criticisms about the temperature of hot items.
Overall Experience
8.63
Overall positive sentiments about the hotel and intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:44

Property Description

Modern Interiors and Free Wi-Fi
Best Western Plus Kraków Old Town boasts modern, minimalistic interiors and complimentary Wi-Fi, providing a comfortable and connected stay for guests.

Convenient Amenities
With spacious rooms featuring air-conditioning, flat-screen TVs, and elegant bathrooms, guests at Best Western Plus Kraków Old Town can enjoy a relaxing and luxurious experience during their visit.

Central Location and Nearby Attractions
Situated just a short walk from the Main Market Square and Wawel Castle, as well as the vibrant Kazimierz Jewish District, this hotel offers easy access to Kraków's top attractions and entertainment options.

Book your stay at Best Western Plus Kraków Old Town for a memorable and convenient experience in the heart of Kraków!

Important information:

Please note some rooms do not have access to a elevator.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 65 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2774 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
Z
Zoe Louise extended_group gb
10
2026-02-12 via Nuitee
G
Grażyna family_with_children pl
10
Pros:

Lokalizacja najlepsza z możliwych, blisko do dworca PKP i atrakcji turystycznych. Pomocny personel, czystość bez zarzutu. Smaczne i dość różnorodne śniadanie. Większość gości to obcokrajowcy. Spokojnie i cicho. Polecam i chętnie wrócę ponownie.

Cons:

Nie mam uwag.

2026-02-11 via Nuitee
A
Andrzej couple pl
8
Blisko centrum
Pros:

Ok parking jest zaleta

2026-02-08 via Nuitee
J
Jenna family_with_children ie
8
Pros:

Location was excellent, so close to the main square

2026-02-08 via Nuitee
A
Ana family_with_children pt
10
Pros:

Bem localizado, quarto limpo, funcionários simpáticos e prestativos. Café da manhã muito bom!

2026-01-29 via Nuitee
A
Ana family_with_children pt
10
Pros:

Ótima localização, funcionários simpáticos e prestativos, quarto limpo e confortável, café da manhã muito bom.

2026-01-29 via Nuitee
M
Magdalena couple pl
8
2026-01-25 via Nuitee
G
Gianfranco family_with_children it
8
Pros:

Posizione e qualità

Cons:

Accessi alcuni appartamenti

2026-01-23 via Nuitee
F
Frans extended_group nl
7
2026-01-23 via Nuitee
C
Chelsea family_with_children gb
8
2026-01-22 via Nuitee
N
Necmi Anıl family_with_children tr
9
Pros:

Great location with good staff

Cons:

The cleaning and breakfast could be better

2026-01-21 via Nuitee
A
Antonio family_with_children pt
10
Excelente escolha
Pros:

Boa localização
Limpeza
Simpatia

Cons:

Camas individuais estreitas

2026-01-21 via Nuitee
R
rene extended_group nl
8
Good hotel for nice money
Pros:

My stay was exactly what I expected. Price/quality well balanced
I would book again without hesitance

2026-01-21 via Nuitee
A
Arianna family_with_children it
8
2026-01-20 via Nuitee
M
Małgorzata couple pl
9
Pros:

Swietna lokalizacja , śniadanie duży wybór wszystko świeże i smaczne

2026-01-20 via Nuitee
S
Sofie couple ua
8
2026-01-20 via Nuitee
A
Arianna family_with_children it
8
2026-01-20 via Nuitee
P
Peeters extended_group be
5
2026-01-20 via Nuitee
R
Rory110 Friends getaway Staffordshire, England
10
Excellent location
Pros:

Exellent location. Room was very clean and had everything we needed.

3 minute walk to the main square.

Breakfast was good with plenty of choice of Polish food.

Bar was good and Tyksie is on draught for £4 a pint. Good selection of other drinks also. We ordered some dumplings one evening and they were decent with a pint of beer.

Staff very friendly.

For us the room was perfect as it was used to sleep and be local to the bars and square etc. hotel very quiet at night got some good sleep. We were on the 4th floor. Room and hotel was very warm and good as it was minus 8 outside.

2026-01-19 via Tripadvisor
P
Przemysław extended_group pl
9
Pobyt służbowy
2026-01-19 via Nuitee