Best Western Plus Krakow Old Town

Hotels
•
Best Western Plus
8.6 (2839 reviews)
Św. Gertrudy 6 , Kraków , pl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good breakfast variety
Cons:
Some rooms small
Inconsistent food temperature

Categories

Cleanliness
8.36
Several reviews mentioned that rooms were clean but noted one review where cleanliness was questioned.
Service
8.83
Consistently praised in reviews, staff were described as friendly and helpful.
Location
9.07
Repeatedly highlighted as excellent and ideal for exploring the city.
Room Quality
8.42
Rooms were generally described as clean and modern but some were noted as small.
Amenities
8.55
Basic amenities mentioned were described as satisfactory.
Value for Money
8.51
Reviews reflected a general consensus that the pricing was fair for the services provided.
Food and Beverage
8.46
Breakfast received positive comments but there were some criticisms about the temperature of hot items.
Overall Experience
8.63
Overall positive sentiments about the hotel and intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:44

Property Description

Modern Interiors and Free Wi-Fi
Best Western Plus Kraków Old Town boasts modern, minimalistic interiors and complimentary Wi-Fi, providing a comfortable and connected stay for guests.

Convenient Amenities
With spacious rooms featuring air-conditioning, flat-screen TVs, and elegant bathrooms, guests at Best Western Plus Kraków Old Town can enjoy a relaxing and luxurious experience during their visit.

Central Location and Nearby Attractions
Situated just a short walk from the Main Market Square and Wawel Castle, as well as the vibrant Kazimierz Jewish District, this hotel offers easy access to Kraków's top attractions and entertainment options.

Book your stay at Best Western Plus Kraków Old Town for a memorable and convenient experience in the heart of Kraków!

Important information:

Please note some rooms do not have access to a elevator.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 65 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for 80 zł per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2839 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
T
Tracey • solo_traveller • gb
7
2026-04-11 • via Nuitee
E
Emilie • solo_traveller • fr
10
Pros:

Le calme
La propreté
L'emplacement

2026-04-10 • via Nuitee
T
Travis_Bickle • family_with_children • be
8
2026-04-08 • via Nuitee
E
Ester • couple • it
9
2026-04-08 • via Nuitee
M
Małgosia • family_with_children • pl
10
2026-04-08 • via Nuitee
S
Suzanne Benediktson • couple • dk
8
2026-04-08 • via Nuitee
P
Pietro • family_with_children • it
10
2026-04-07 • via Nuitee
7
766carolef • Family
10
Great stay, nothing not to like.
Pros:

Brilliant location to main square. Tour operators will pick up from here. Clean modern rooms, comfy bed, our room was at back of hotel very quiet. Breakfast spoil for choice, liked that a full continental range, cereal even porridge, choice eggs, many polish dishes on offer to try, plus cakes, biscuits & fruit. You certainly won’t leave hungry. Check in 4pm so left cases on arrival @ 10.15, & went out till 6pm then checked in. Ideal place to stay. Thank you.

2026-04-06 • via Tripadvisor
N
Nieves • family_with_children • es
9
Maravilloso hotel
Pros:

Ubicación, limpieza y servicio del personal.

Cons:

Horario del bar abren a las 14h.

2026-04-06 • via Nuitee
G
Giulia • extended_group • it
8
Pros:

Posizione , colazione abbondante, personale cordiale e struttura pulita

Cons:

Letto matrimoniale piccolo e le stanze molto piccole , per 1 perfetta , per due si sta stretti con gli spazi .

2026-04-06 • via Nuitee
R
Roberto • family_with_children • it
8
Pros:

La posizione, lo staff

Cons:

La dimensione della stanza e la moquette della stanza da rifare assolutamente.

2026-04-05 • via Nuitee
J
Janet • couple • gb
9
2026-04-04 • via Nuitee
B
Bruno • solo_traveller • fr
6
Un hôtel standard sans charme
Cons:

Bruit de la rue , tramway , sirène de police à 6h du matin
Petit déjeuner standard
Salle à manger surpeuplée
Chambre petite

2026-04-04 • via Nuitee
N
Nicola • family_with_children • gb
10
Pros:

Friendly and helpful staff throughout the hotel. Fab choice of food for breakfast. We loved the food at night in the restaurant.

2026-04-02 • via Nuitee
M
Mulder • family_with_children • nl
10
Pros:

Het was prima goede service ..dichtbij de stad ..prima ontbijt nette kamer

Cons:

Helemaal niets

2026-04-02 • via Nuitee
A
Afroditi • extended_group • gr
9
Very nice. Highly recommend it!
Pros:

The location was great! Our rooms were very clean and the breakfast had a large variety of options. Highly recommend it.

Cons:

The rooms were a bit small. If they were a bit larger, it would be a 10 out of 10.

2026-04-01 • via Nuitee
V
Veronika • extended_group • ch
7
Hervorragend um Krakau zu besuchen
Pros:

Schöne Einrichtung und zentral, gutes Frühstück.

Cons:

Es ist einbisschen laut wegen der Umgebung.

2026-04-01 • via Nuitee
D
Dag Erland • family_with_children • no
8
2026-04-01 • via Nuitee
C
Cornelia • family_with_children • de
9
Pros:

Super Lage, sehr sauber, nettes Personal, gutes Frühstück

Cons:

Das Zimmer zur Straße war leider etwas hellhörig und man hat die ganze Nacht die Straßenbahn gehört.

2026-04-01 • via Nuitee
S
SABRINA • family_with_children • it
10
Pros:

La posizione

2026-03-31 • via Nuitee