Best Western Plus Krakow Old Town

Hotels
•
Best Western Plus
8.6 (3259 reviews)
Św. Gertrudy 6 , Kraków , PL
+48 12 422 76 66

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good breakfast variety
Cons:
Some rooms small
Inconsistent food temperature

Categories

Cleanliness
8.36
Several reviews mentioned that rooms were clean but noted one review where cleanliness was questioned.
Service
8.83
Consistently praised in reviews, staff were described as friendly and helpful.
Location
9.07
Repeatedly highlighted as excellent and ideal for exploring the city.
Room Quality
8.42
Rooms were generally described as clean and modern but some were noted as small.
Amenities
8.55
Basic amenities mentioned were described as satisfactory.
Value for Money
8.51
Reviews reflected a general consensus that the pricing was fair for the services provided.
Food and Beverage
8.46
Breakfast received positive comments but there were some criticisms about the temperature of hot items.
Overall Experience
8.63
Overall positive sentiments about the hotel and intention to return in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:44

Property Description

Modern Interiors and Free Wi-Fi
Best Western Plus Kraków Old Town boasts modern, minimalistic interiors and complimentary Wi-Fi, providing a comfortable and connected stay for guests.

Convenient Amenities
With spacious rooms featuring air-conditioning, flat-screen TVs, and elegant bathrooms, guests at Best Western Plus Kraków Old Town can enjoy a relaxing and luxurious experience during their visit.

Central Location and Nearby Attractions
Situated just a short walk from the Main Market Square and Wawel Castle, as well as the vibrant Kazimierz Jewish District, this hotel offers easy access to Kraków's top attractions and entertainment options.

Book your stay at Best Western Plus Kraków Old Town for a memorable and convenient experience in the heart of Kraków!

Important information:

Please note some rooms do not have access to a elevator.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8.6
Based on 3259 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
I
Iwona • solo_traveller • pl
8
Pros:

Lokalizacja

Cons:

Kolejki na stołówce

2026-09-19 • via Nuitee
N
Natalia • couple • pl
8
Polecam na weekend w Krakowie!
Pros:

Hotel bardzo fajny! Lokalizacja 10/10, blisko rynek, wawel, kazimierz. Obsługa super pomocna i miła, jak i Panowie z restauracji :) Dobre śniadania. Czysto.

Cons:

brak

2026-09-18 • via Nuitee
A
Anne • solo_traveller • gb
10
Pros:

Lovely room. Good facilities. Nice breakfast, close to old town.

2026-09-17 • via Nuitee
G
Greslo • solo_traveller • pl
8
2026-09-16 • via Nuitee
S
Sergio • couple • es
10
2026-09-16 • via Nuitee
O
Onn • solo_traveller • il
9
Pros:

location, cleanliness, breakfast

Cons:

tidy shower

2026-09-16 • via Nuitee
D
Dieter • solo_traveller • de
8
Pros:

Sehr gute Lage , freundliches Personal

Cons:

Kleine Zimmer, sehr kleine Bar

2026-09-15 • via Nuitee
R
Renzo • couple • it
8
La struttura ricettiva è importante per la qualità del viaggio
Pros:

Posizione, camere insonorizzate, materassi comodi, colazione super.

Cons:

Camera non servita da ascensore

2026-09-15 • via Nuitee
M
Marek • solo_traveller • pl
10
2026-09-14 • via Nuitee
Сидорук • solo_traveller • ua
1
2026-09-12 • via Nuitee
S
simona • solo_traveller • it
8
Pros:

Struttura a due passi dal centro storico.
Colazione a buffet ricca
Personale disponibile alle nostre richieste
Pulizia ottima

2026-09-12 • via Nuitee
G
Gabriela • solo_traveller • de
9
Pros:

Die Nähe in die Altstadt, sehr gutes Frühstück

Cons:

Zu schmales Bett

2026-09-11 • via Nuitee
S
Sonia • couple • es
9
2026-09-11 • via Nuitee
U
ulf • extended_group • se
8
Pros:

Läget och personalen

Cons:

Rummen var för små

2026-09-10 • via Nuitee
T
Tomasz • family_with_children • pl
10
2026-09-10 • via Nuitee
L
Ludovicus (Lou) • solo_traveller • nl
8
2026-09-08 • via Nuitee
D
Dariia • solo_traveller • ua
10
Все було ідеально!
2026-09-08 • via Nuitee
M
Martin • couple • at
9
2026-09-08 • via Nuitee
L
Ludovicus (Lou) • extended_group • nl
8
Uitstekend hotel voor een lang weekend Krakau
Pros:

Goede accommodatie op een uitstekende locatie (vlakbij oude stad en naast een mooi park). Mooie en comfortabele kamers. Goed en gevarieerd ontbijt. Ik hoop er weer terug te komen

2026-09-08 • via Nuitee
M
Marianne • family_with_children • no
8
Pros:

Frokosten var bra, veldig god service fra persnonalet!
Gode senger!
Bra beliggenhet.

Cons:

Rommet var veldig lite for to personer i tre dager.

2026-09-07 • via Nuitee