Sunshine Mountain Lodge

Hotels
8.8 (1164 reviews)
1 Sunshine Access Road , Banff , ca

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great for skiing
Cons:
Poor customer service
Access to food limitations
Shuttle service delays

Categories

Cleanliness
8.51
The facility is generally clean but experiences issues during renovations.
Service
9.48
Staff provided excellent service for special occasions but there's variability in customer service responsiveness.
Location
9.52
Stunning property with breathtaking views in a fantastic ski location.
Room Quality
8.47
Rooms are generally nice, but some mentioned issues with size and bedding arrangements.
Amenities
8.5
Access to amenities like restaurants was limited after hours.
Value for Money
8.46
High costs associated with limited access to food options post-hours.
Food and Beverage
8.01
Limited access to food and beverage after hours; vending machine issues noted.
Overall Experience
9.48
Overall a wonderful experience, marred only by a few negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:36

Property Description

Luxurious Ski-In, Ski-Out Lodge at Sunshine Village Resort

Exquisite Dining Options: Indulge in culinary delights at our multiple restaurants, offering a diverse menu to satisfy your cravings after a day of skiing.

Relaxation and Recreation: Unwind in the outdoor hot pool or pamper yourself with spa services. Stay active in the on-site gym or enjoy the tranquility of the dry sauna.

Exciting Activities: From movie nights to snowshoe tours and tobogganing adventures, there's never a dull moment at our lodge.

Experience the ultimate mountain getaway at Sunshine Mountain Lodge. Book now for an unforgettable stay!

Important information:

Please note this proper is only accessible by a gondola.

In the Winter months (November - May) must arrival to meet the gondola times:
Monday - Thursday 8:00 - 17:00
Friday 8:00 - 22:00
Saturday and Sunday 8:00 - 17:00

Summer Months (June - September): 7 days/week 8:00 - 18:00

Shuttles offered after 18:00 until 23:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1164 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 9.48
M
Melissa • couple • au
10
2026-05-20 • via Nuitee
B
Brad • family_with_children • us
3
Not fun or special - Wouldn’t stay again
Pros:

The location is really good.

Cons:

The food and service is horrible and expensive. The room is very small and although paid for a view we pretty much looked at a building. We had a $24 omelette that had fruit that had turned bad and just sad. There was no one there but had to chase down waiters for anything.

2026-05-10 • via Nuitee
H
Hao • extended_group • us
10
An Awesome Stay and Best Location for Skiing at Sumshine
Pros:

Best location, true SISO for skiing.

Cons:

Gondola schedule is limited after 5:30pm in winter, except Friday.

2026-05-10 • via Nuitee
R
Rochelle • solo_traveller • ca
7
2026-04-28 • via Nuitee
N
Nathan • solo_traveller • ca
8
Overall we really enjoyed our stay
Pros:

Amazing location family friendly

Cons:

The food is hit and miss at chimney corner

2026-04-21 • via Nuitee
J
Jet56187245796 • Friends getaway • Toronto, Ontario
10
Sunshine Mountain Lodge 2026
Pros:

Have been going here every year for 50 years. Great location and amenities and staff are helpful and eager to help and consistently good experience
Best ski resort in Canada!

2026-04-19 • via Tripadvisor
Z
Zebede • solo_traveller • au
8
On mountain accommodation, Ski in / ski out
Pros:

On mountain accommodation, easy check-in and free parking at the base for your stay.

Rooms are small (waterfall rooms) but adequate.

Cons:

Some basic cooking options in the room would have been nice. For example a toaster and microwave to add to the coffee machine and kettle.

During our spring skiing stay (6 days) there are a couple options for dinner so you soon know the whole menu off the top of your head.

2026-04-19 • via Nuitee
P
Paul • extended_group • gb
7
Location and ease fab.
Pros:

The view, cosy bed.

Cons:

Choice of food and service was slow. Day one both all food main and starters delivered at the same time.

2026-04-14 • via Nuitee
R
Ruev • family_with_children • us
9
2026-04-04 • via Nuitee
J
Jacqueline • family_with_children • us
10
Pros:

The staff were helpful and the location ideal. Loved the easy checkin and checkout, which gave us more time on the slopes!

Cons:

Not a lot of food choices

2026-04-03 • via Nuitee
C
Christian • family_with_children • us
10
2026-04-01 • via Nuitee
P
P9717XMdanc • Family • Calgary, Alberta
8
Excellent location but poor service
Pros:

Great location and cozy lodge, however front desk reps weren’t friendly nor welcoming. It’s downside of booming tourism in the area

2026-03-28 • via Tripadvisor
M
Michael • extended_group • gb
7
Great location. Great staff. Confusing pricing and hidden extras.
Pros:

Location

Cons:

Loads of hidden fees and extras.
Unclear pricing about what has been paid to booking.com and what was due to be paid at the resort.

2026-03-27 • via Nuitee
J
Jeff • extended_group • ca
8
2026-03-19 • via Nuitee
O
OysterLove • Couples • New York City, New York
10
You will be delighted staying here in the Banff National Park
Pros:

Staying on the mountain top after the lifts close is an ideal way to experience Sunshine Mountain! Sooo convneient for skiing, located at the top of the Gondola you literally ski to the door and it's steps from whatever lift or gondola you want to take. The rooms are in great condition, we enjoyed views of the mountian from our bed and living room, and the restaurants have surprisingly well done food, we'd dine there even if it wasn't one of our only choices! Not much oging on at night but that's what makes it so wonderful and serene.

2026-02-28 • via Tripadvisor
T
TonyinCalgary • Couples • Calgary, Alberta
10
Fabulous Long Weekend at Sunshine
Pros:

Great skiing over a busy long weekend, conditions on the hill ranged from good to very good as the snow fell. The concierge (baggage handling) staff helped us tremendously with day storage for some items and sending down others. Hotel reception staff are always helpful and friendly, housekeeping was very good despite the hotel being quite busy. Great stay thanks to your great staff and great snow !

2026-02-17 • via Tripadvisor
D
davidandanner • Family • Noosa, Sunshine Coast, Queensland
10
Family Skiing
Pros:

Fabulous hotel in a perfect location for some of the best skiing in the world.
Having skied and stayed at almost all major resorts around the world over many years , Sunshine Village has emerged as my personal favourite and the hotel is perfectly matched to the great terrain, lifts and snow quality.
It is rare to find ski in ski out accommodation with staff who without exception look like they love their jobs and provide service without fault .
I hope and can’t wait to return.

2026-02-14 • via Tripadvisor
T
t42long • Friends getaway
10
Best Mountain Top Stay to Ski
Pros:

Outstanding location for ski in/ski out. While you cannot ski directly to your door, it was nice to be on mountain versus a shuttle to the lifts. Beautiful sunrises, wonderful staff, great ski rental equipment( which can be iffy at times), low noise with the exception of groomers in the am but you are getting up to ski. Restaurant ( corner chimmey) was excellent with staff and food. We had a Corner King and had plenty of room but would have liked more storage for our clothes. Great ski lockers. Only negative was the pub which had an ungodly smell so we ate every night in the lodge. Hot Tub Bingo was a hit and night time snow shoeing. GOAT'S EYE was the best run(s). We will return for the convenience of mountain top stay and ski

2026-02-12 • via Tripadvisor
L
leung • couple • hk
6
So so
Pros:

Bed is comfortable

Cons:

Old school of facility

2026-02-10 • via Nuitee
D
David • couple • us
10
The views and seclusion which made you feel like you were all alone in the wilderness at an amazing ski resort was the b
Pros:

Everything ! The staff was excellent and the food options amazing!

Cons:

They didn’t have a microwave or a fridge for the rooms.

2026-02-08 • via Nuitee