Renaissance Chicago O'Hare Suites Hotel

Hotels
•
Renaissance Hotels & Resorts
8.1 (727 reviews)
8500 West Bryn Mawr Avenue , Chicago , US
+1 773-380-9600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Generous room size
Attentive staff
Clean facilities
Good dining experiences
Cons:
Internet not free
High parking fees

Categories

Cleanliness
8.21
Guests reported rooms were spacious and very clean.
Service
8.68
Multiple reviews praised the attentive service from staff, particularly from Becky.
Location
8.22
Great location in relation to O'Hare, providing convenience.
Room Quality
8.17
Rooms were described as spacious and comfortable with good amenities.
Amenities
7.8
Amenities such as an on-site restaurant and Starbucks were appreciated.
Value for Money
7.76
Guests felt they received good value considering the convenience and service.
Food and Beverage
8.21
Dining experiences were rated positively with good meal recommendations.
Overall Experience
7.78
The overall stay was solid, with guests looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:48

Property Description

Luxurious All-Suites Hotel Near O'Hare International Airport

Spacious Suites with Modern Amenities: Each suite at Renaissance Chicago O'Hare Suites Hotel features 2 LCD TVs, a separate living room with a sofa bed, and a dining area, ensuring a comfortable stay for all guests.

Delicious Dining Options: Indulge in American cuisine at Asado Urban Grill for breakfast, lunch, and dinner, or sip on expertly crafted cocktails at R Bar, both offering a vibrant dining experience. Room service is also available for ultimate convenience.

Relaxation and Recreation: Enjoy a refreshing swim in the indoor pool, unwind in the hot tub, or stay active at the on-site fitness center. Additionally, take advantage of the meeting room and event space for any business or social gatherings.

Book your stay at Renaissance Chicago O'Hare Suites Hotel for a luxurious and convenient experience near O'Hare International Airport.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast rates are for 2 people per room. Additional guests can purchase the breakfast buffet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.1
Based on 727 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 8.21
Overall Experience: 7.78
M
Madalyn • family_with_children • us
10
2026-10-17 • via Nuitee
B
B • family_with_children • us
8
2026-10-17 • via Nuitee
L
Lia • extended_group • us
10
2026-10-17 • via Nuitee
C
Claudia • extended_group • hn
10
Excelente opción si vas a Chicago
Pros:

Me encantó, la estación la tiene casi enfrente, esa misma conecta al aeropuerto, adicional el hotel tiene transporte gratuito durante todo el día entre el hotel y aeropuerto en ambas vías, muy limpio, oloroso y personal muy amable. También tiene un Starbucks a la par del lobby

Cons:

Caminando no tiene restaurantes cercas siempre hay que moverse en tren

2026-10-15 • via Nuitee
J
John • family_with_children • es
8
Pros:

Great staff, great location, close tu CTA Cumberland. Spacious room.

Cons:

Bathroom layout, water was getting everywhere. Breakfast buffet was a bit expensive for the available choicea.

2026-10-15 • via Nuitee
S
sera • family_with_children • cl
1
Dosnt ensure that its guests can sleep comfortably.disappointing Experience
Pros:

Location near subway

Cons:

Disappointing Experience for a Hotel of This Category
My experience at the Renaissance was far below the expectations one would have for a hotel of this category.

The most basic responsibility of any hotel is to ensure that its guests can sleep comfortably. Unfortunately, the extra bed (rollaway bed) provided was of extremely poor quality. The mattress was so worn out that you could actually feel the springs digging into your back, making it almost impossible to get a good night's sleep.

However, what was even more disappointing was the poor attitude, lack of willingness to help, and unprofessional service from the reception staff and other employees when we requested something as simple as replacing the mattress or providing a decent extra bed.

It is unacceptable that a hotel of this standard cannot respond properly and promptly to such a basic guest request.

The true quality of a hotel is not measured only by its facilities, but also by how well it listens to its guests, solves problems, and ensures a comfortable night's sleep.

Unfortunately, the Renaissance failed in these most fundamental aspects of hospitality.

2026-10-14 • via Nuitee
R
Robert • solo_traveller • us
10
2026-10-09 • via Nuitee
F
Fabricio Emilio • solo_traveller • pl
10
2026-10-08 • via Nuitee
S
Susan E • solo_traveller • us
10
2026-09-10 • via Nuitee
A
Anup • family_with_children • us
9
2026-09-10 • via Nuitee
T
Tom • solo_traveller • us
10
Great airport hotel
Pros:

Very clean
Nice size room
Good work out facility
Location to airport
Very good staff.

2026-09-10 • via Nuitee
A
Amy • solo_traveller • us
3
2026-09-07 • via Nuitee
L
Letizia • solo_traveller • ch
1
Cons:

The experience with the hotel has been far from acceptable. I can live with the outdated room, with no amenities in the bathroom, with the limited selection at breakfast, with the fact that they charge for WiFi, but now the property is refusing to issue the full invoice for my stay so if you travel to Chicago for business do not choose Renaissance O’Hare or your expense report will become a nightmare.
In transparency the hotel issued an invoice for my breakfast but at my request to provide the full invoice including the room rate I paid for, they turned unresponsive via email and are not returning calls. Booking is equally negligent in following up with the property and has solved nothing to
Date. The whole ordeal is making me question the practices at Marriott Group and also the advantages of being a genius 3 member.

2026-09-07 • via Nuitee
J
Jeyavudeen • family_with_children • ca
8
Stay was very good, room / house keeping is quick and responsive, just the building is old
Pros:

Room and staffs

Cons:

Hall Carpets smelly and bath tub need cleaning

2026-09-07 • via Nuitee
A
Amy • solo_traveller • us
7
Pros:

Good location close to airport. Great shuttle.

2026-09-06 • via Nuitee
B
Bianca • couple • us
10
Cons:

n/a

2026-09-04 • via Nuitee
M
Martell • couple • us
10
Clean and friendly
Pros:

Cleaneness

Cons:

Parking

2026-09-04 • via Nuitee
M
Michael • family_with_children • us
5
Cons:

Room cleanliness and pest control.

2026-09-04 • via Nuitee
D
Daniela • couple • us
10
Súper
Pros:

Todo

Cons:

Nada

2026-08-31 • via Nuitee
J
Jacob • extended_group • us
9
2026-08-24 • via Nuitee