Hotel Rezydent

Hotels
8.2 (808 reviews)
9 Grodzka Street , Kraków , pl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Noise from street
Limited breakfast options
No lift available

Categories

Cleanliness
7.95
The hotel was clean and tidy, but some feedback indicated dated conditions.
Service
8.45
Staff were helpful and welcoming, although there were instances of unfriendliness noted.
Location
8.95
Excellent central location with easy access to the old town Square.
Room Quality
7.95
Generally positive about room comfort and size, but noted noise issues and some dated conditions.
Amenities
7.95
Basic amenities were generally adequate, but some improvements needed.
Value for Money
8.45
Overall value seems fair relative to the location and service standards.
Food and Beverage
7.45
Breakfast options were limited with mixed feedback on quality.
Overall Experience
8.45
Overall, guests enjoyed their stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:32

Property Description

Historic Charm and Modern Comfort

Hotel Rezydent, nestled in Cracow’s Old Town, offers a blend of historic charm and modern comfort. The property showcases Medieval frescoes and wooden ceilings, preserving its original features.

Elegantly Decorated Rooms with Views

The elegantly decorated rooms in warm colors at Rezydent offer stunning views of Grodzka Street. Each room is equipped with modern amenities like satellite TV, radio, and telephone.

Convenient Amenities and Nearby Attractions

Guests can enjoy free Wi-Fi in public areas and opt for the airport shuttle service. With Kraków Główny Train Station just 1 km away and the iconic Wawel Castle at a mere 700 meters, Hotel Rezydent is the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Rezydent!

Important information:

If you require a VAT invoice for your stay at the hotel, please provide all necessary details in the Special Requests box when booking.

Please note that not all rooms are accessed by an elevator.

This property is located in a pedestrian-only zone. The driveway to the accommodations by car, even for the duration of your luggage, is prohibited. The nearest guarded parking is located at 14 Straszewskiego street (aprox.1476 feet from the hotel). The price per night is PLN 120 gross.

For stays longer than 7 nights, a nonrefundable prepayment of 25% is required.

Breakfast is served between 7-10.00 a.m. Breakfasts are served in the room on level -1 in the main part of the building in the form of a Swedish buffet.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 808 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
C
claire • extended_group • dk
7
Cons:

Great location however if you get a room on the front by the road it’s very noisy

2026-07-22 • via Nuitee
H
Henriette Sandvik • couple • no
10
Pros:

Lokalt

Cons:

Frokosten

2026-07-21 • via Nuitee
E
Eiserner Groundhopper • solo_traveller • de
8
120 Jahre Wisla Kraków ⚽️
Pros:

Nähe zum Zentrum

2026-07-15 • via Nuitee
相良 • couple • jp
8
2026-07-15 • via Nuitee
J
JANETTE • extended_group • gb
8
Short break with friends
Pros:

Location

Cons:

Outside area on landings need to be cleaned

2026-07-12 • via Nuitee
M
Magda • couple • cz
9
Vše jsem uvedla v odstavci týkající se co se mi na ubytování nelíbilo
Pros:

Vybavenost pokoje a čistota , za toto velké díky

Cons:

Krásný, super pokoj, ale bohužel s výhledem na extrémně rušnou ulici. Naprosto chápu že za toto nemůžete, ale vyspat se během noci bylo opravdu nemožné Neumím si představit, ze bych pobyt s výhledem na rušnou ulici měla mít týden. Před čtyřmi lety jsem v tomto hotelu měla pobyt se svými přáteli a pokoje jsme měli na druhou stranu budovy. To bylo naprosto jiné, klidné, dobře jsme se vyspali , a proto jsem se rozhodla pro tento hotel opět. Veškerý personál, snídaně, úklid, vše bylo jak má být. Velká spokojenost a poděkování.

2026-07-11 • via Nuitee
S
Stachurski • couple • pl
10
Rewelacyjny
Pros:

Dobra lokalizacja

Cons:

Bardzo gorący pokój

2026-07-10 • via Nuitee
T
Tony • couple • gb
7
Lovely stay
Pros:

Nice location
Room was ok

Cons:

Noise from other rooms seem to be load

2026-07-07 • via Nuitee
A
archie • solo_traveller • gb
8
Pros:

Location us great

Cons:

Needs air conditioning

2026-07-06 • via Nuitee
D
Darek • couple • de
5
Pros:

Die Lage am Rande des großen Marktplatzes ist sehr gut.
Das Badezimmer war sauber.

Cons:

Das Zimmer lag im dritten Stock, ohne Aufzug.
Die Teppichböden (sowohl Treppenhaus als auch im Zimmer) sollten besser gereinigt werden.

2026-06-30 • via Nuitee
F
francescotronci • couple • it
4
Struttura non all'altezza del posto e posizione ottima si trova
Pros:

La posizione è perfetta e centralissima, vicina a tutti i servizi

Cons:

La camera che ci hanno assegnato era posizionata in una palazzina limitrofa alla struttura principale, ma totalmente assente di personale, senza ascensore, anno 60, nel senso che tutto era fermo agli anni 60 con moquette, peraltro poco pulita, senza bidet. Abbiamo trovato asciugamani bucati, non c'era un frigobar interno. La camera dava su una corte interna inquietante. La porta di ingresso della camera era una classica porta interna.

2026-06-29 • via Nuitee
B
Bertine • solo_traveller • nl
7
Prima verblijf middenin het centrum
Pros:

Mooie ruime kamer!

Cons:

Het hotel heeft geen airco, hadden we kunnen weten natuurlijk. Maar met +30 graden wordt t wel erg warm binnen.
En in het weekend is er veel herrie van de uitgaansgelegenheden onder de kamers aan de straatkant

2026-06-27 • via Nuitee
A
Anderson • solo_traveller • au
8
Pros:

Amazing staff, great location. The room was nice and I loved that it had a fridge.

Cons:

No air conditioning

2026-06-25 • via Nuitee
L
LorenzoRm84 • family_with_children • it
7
Cons:

Aria condizionata

2026-06-19 • via Nuitee
J
Jeroen • extended_group • nl
8
Fijne steden tocht gehad met Hotel als thuis basis
Pros:

Goed voor een 3* hotel.
Goed koffie
Genoeg keus.
Zeer schone kamers & Douche.
Oude marktplein met terassen en bezienswaardigheden letterlijk 1 stap buiten de hotel deur

Cons:

Kamers zeer warm maar niet onleefbaar

2026-06-15 • via Nuitee
C
Catherine • solo_traveller • gb
9
Excellent, well thought out room in fantastic location.
Pros:

Really lovely room, well laid out and practical for travelling.
I really enjoyed my stay here and would stay again if visiting.
Good breakfast options.
Free luggage storage after check out
Felt safe as a single traveller.

Cons:

Generally excellent only negative is no milk is provided for a cup of tea but this is my very British complaint!

2026-06-14 • via Nuitee
J
Johan • extended_group • se
5
Helt okey hotell med en del brister. Vill man bo centralt kan man ej bo bättre
Pros:

Boendet ligger väldigt centralt i direkt anslutning till stora torget.

Cons:

Det saknades kylskåp med minibar.
Rummet saknade aircondition.
Varje gång någon öppnade dörren i huset så slog dörren till i vårt rum vilket gjorde att man vaknade till av smällen.
Frukosten hade dåligt utbud.

2026-06-07 • via Nuitee
I
Inger • extended_group • no
10
Verdt prisen
Pros:

Pent og rent, gode senger, store rom, flott bad.

Cons:

ingen ting

2026-06-05 • via Nuitee
T
Tomasz • solo_traveller • pl
6
Pros:

Prostota, bez udziwnień.

Cons:

Lokalizacja bardzo dobra, ale kosztem spokoju w nocy. Na krótki pobyt można przeboleć.

2026-06-04 • via Nuitee
F
Fiona • family_with_children • ie
8
Unbelievable location
Pros:

Location amazing and rooms were lovely, a lovely old town building.

Cons:

No air conditioning but we were given a fan. Breakfast wasn’t great.

2026-06-02 • via Nuitee