Hotel Rezydent

Hotels
8.2 (790 reviews)
9 Grodzka Street , Kraków , pl

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shuttle service (additional charge)
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Noise from street
Limited breakfast options
No lift available

Categories

Cleanliness
7.95
The hotel was clean and tidy, but some feedback indicated dated conditions.
Service
8.45
Staff were helpful and welcoming, although there were instances of unfriendliness noted.
Location
8.95
Excellent central location with easy access to the old town Square.
Room Quality
7.95
Generally positive about room comfort and size, but noted noise issues and some dated conditions.
Amenities
7.95
Basic amenities were generally adequate, but some improvements needed.
Value for Money
8.45
Overall value seems fair relative to the location and service standards.
Food and Beverage
7.45
Breakfast options were limited with mixed feedback on quality.
Overall Experience
8.45
Overall, guests enjoyed their stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:32

Property Description

Historic Charm and Modern Comfort

Hotel Rezydent, nestled in Cracow’s Old Town, offers a blend of historic charm and modern comfort. The property showcases Medieval frescoes and wooden ceilings, preserving its original features.

Elegantly Decorated Rooms with Views

The elegantly decorated rooms in warm colors at Rezydent offer stunning views of Grodzka Street. Each room is equipped with modern amenities like satellite TV, radio, and telephone.

Convenient Amenities and Nearby Attractions

Guests can enjoy free Wi-Fi in public areas and opt for the airport shuttle service. With Kraków Główny Train Station just 1 km away and the iconic Wawel Castle at a mere 700 meters, Hotel Rezydent is the perfect choice for a memorable stay.

Book now for an unforgettable experience at Hotel Rezydent!

Important information:

If you require a VAT invoice for your stay at the hotel, please provide all necessary details in the Special Requests box when booking.

Please note that not all rooms are accessed by an elevator.

This property is located in a pedestrian-only zone. The driveway to the accommodations by car, even for the duration of your luggage, is prohibited. The nearest guarded parking is located at 14 Straszewskiego street (aprox.1476 feet from the hotel). The price per night is PLN 120 gross.

For stays longer than 7 nights, a nonrefundable prepayment of 25% is required.

Breakfast is served between 7-10.00 a.m. Breakfasts are served in the room on level -1 in the main part of the building in the form of a Swedish buffet.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property is located in a pedestrian-only zone.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 790 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.45
S
simone sforza • solo_traveller • it
10
Pros:

Pulizia, posizione

Cons:

Colazione migliorabile

2026-05-21 • via Nuitee
M
Matias • extended_group • cl
7
En general bien
Pros:

Ubicación

Cons:

Pieza muy oscura y almohada

2026-05-17 • via Nuitee
D
Daniel • couple • ch
5
Good
Pros:

Location in the very centre of town

Cons:

When we checked in, according to the staff present, the rooms had not yet been paid. It was presented like it was our fault and we would have to pay a second time until the problem was solved, which we refused to do. They had to call the manager who was in charge. She did the necessary verifications (it took her 4 minutes) before we were allowed into our rooms.
Most unpleasant welcome and, to top it up, there was no real apology afterwards.

2026-05-17 • via Nuitee
M
Maria Eduarda • couple • pt
7
Agradável
Pros:

Óptima localização, mas inconveniente para quem preferir sossego e não se der bem com ruído noturno

Cons:

Má Iluminação do quarto de banho e toalhas muito pequenas e finas

2026-05-14 • via Nuitee
A
Alex • solo_traveller • ee
1
Pros:

Nothing

2026-05-13 • via Nuitee
G
Glynis • extended_group • gb
10
Great hotel, friendly staff & fantastic location. You can’t go wrong booking the Rezydent!
Pros:

Excellent location, very clean & staff super friendly and helpful. Rooms were very spacious…ours was at the back so very quiet too! We have stayed here before and had a room at the front, which was a little noisy if you have the window open but I like the hustle & bustle sounds and enjoyed looking out of the window at everything going on!

Cons:

Everything was great and nothing to dislike but if I had to pick one thing, the bed was a little hard, but not too uncomfortable.

2026-05-13 • via Nuitee
L
L8833STemmal • Friends getaway
2
Not disability friendly
Pros:

My fellow traveller booked this hotel because she has a disability and the hotel states it has a lift. We book in to find out only part of the hotel is accessible by lift and we are not in that part. My poor friend has had to make it up 2 flights of stairs, across a long balcony to get to our room. We asked to change to an accessible room but were told none is available.

2026-05-12 • via Tripadvisor
U
Ute • solo_traveller • de
8
Hotel in guter Lage
Pros:

Gutes Frühstück, super Lage, gut mit den Öffentlichen zu erreichen, Zimmer zur Fußgängerzone sehr laut Tag und Nacht, aber bei Ankunft lagen auf dem Nachtschrank Ohrstöpsel

Cons:

Der Fahrstuhl endete im EG. Der Frühstücksraum lag aber im Gewölbekeller ohne Lift. Ca. 30 Stufen, nichts für Gehbehinderte. Bei Ankunft lag im Zimmer auf dem Boden eine Haarklemme. Die lag auch nach vier Tagen noch dort

2026-05-12 • via Nuitee
R
Roy • couple • gb
8
Great location
Pros:

Room spacious and excellent

Cons:

Breakfast somewhat basic but adequate

2026-05-10 • via Nuitee
Z
Z6054HPkareni • Couples
6
Ideal location
Pros:

Location seriously couldn't be better or closer to the main square. Lovely convenient little courtyard and food & drink area at back of hotel. Rooms are very dated and appeared clean on arrival but when we allowed them in to clean room they just made the bed, definitely no cleaning and didn't even leave any toilet rolls in the bathroom which we had to ask for. Walls are paper thin so you can actually hear conversations from surrounding room and even snoring so definitely pack ear plugs. Beds are comfortable but more pillows needed. You can ask for things like pillows and toilet rolls but shouldn't really have to.

2026-05-09 • via Tripadvisor
C
clare • solo_traveller • gb
5
2026-05-05 • via Nuitee
M
Michele • couple • it
10
2026-05-04 • via Nuitee
V
Vidar • couple • no
6
Cons:

Måtte gå ut på veien for å komme at og fram til frokost. Ikke heis i det bygget, mens det er heis i det andre bygget. Burde vært stor prisforskjell

2026-05-04 • via Nuitee
S
Stephen • couple • gb
7
Perfect hotel for a short stay
Pros:

Great location

Cons:

Noisy room for late night revellers, if on the street

2026-05-02 • via Nuitee
G
G • extended_group • at
8
Sehr gute Lage, freundliches Personal
Cons:

Die Fesnter sind nicht seh dicht, daher war der Straßenlärm unangenhem laut

2026-04-28 • via Nuitee
J
Jenny • extended_group • gb
9
All round a fantastic place to stay
Pros:

Lovely hotel, very close to main square. Good value for money with very acceptable breakfast. Would definitely recommend

Cons:

Nothing 😄

2026-04-27 • via Nuitee
D
Dorota • couple • us
8
2026-04-20 • via Nuitee
B
Blake • solo_traveller • au
7
2026-04-20 • via Nuitee
M
Manfred • extended_group • nl
8
Mooie locatie en goed voor de conditie
Pros:

Locatie was super

Cons:

Héél veel trappen! Geen lift

2026-04-19 • via Nuitee
J
João • solo_traveller • pt
9
2026-04-19 • via Nuitee