OYO Hotel Jaguar

Hotels
OYO Rooms
5.1 (20 reviews)
118 Avenida Benito Juárez , Cancún , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Cons:
Lack of cleanliness
Poor room quality
Inconsistent service

Categories

Cleanliness
3
Guests often complained about the lack of cleanliness, including dirty rooms and amenities.
Service
5
Service was inconsistent, with delays in addressing guest needs and requests.
Location
5
The hotel's location did not receive significant positive or negative feedback.
Room Quality
2
Guests frequently mentioned the poor quality of rooms, with issues like missing toilet seats and delayed hot water.
Amenities
3
Guests were disappointed with the amenities, noting the lack of maintenance and overall uncleanliness.
Value for Money
4
Many guests felt that the price paid did not align with the quality of services and facilities provided.
Food and Beverage
5
Feedback on food and beverage was mixed, with some guests mentioning the lack of variety and quality.
Overall Experience
3
Most guests had a negative experience and would not recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 04:20

Property Description

Convenient Location
Located within proximity to Cancun's popular attractions, OYO Hotel Jaguar offers a strategic base for exploring the city hassle-free.

Comfortable Rooms
Experience a cozy stay in our air-conditioned rooms equipped with modern amenities like free WiFi, TV, and complimentary toiletries.

Helpful Services
Our dedicated reception staff is readily available to assist you with any inquiries and provide guidance to navigate the area effectively.

Book your stay at OYO Hotel Jaguar now to enjoy a convenient and comfortable experience in Cancún.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5.1
Based on 20 reviews
Cleanliness: 3
Service: 5
Location: 5
Room Quality: 2
Amenities: 3
Value for Money: 4
Food and Beverage: 5
Overall Experience: 3
K
Kevin family
2
Pros:

Not kept up, dirty and dingy. No toilet seat, takes 5 minutes before hot water comes in the shower.

2025-03-13 via Nuitee
A
Araceli family
10
Pros:

place did not smell good smeeld old also beds need to be replaced

2025-03-03 via Nuitee
M
Michel
4
Pros:

We are use to all type of hotels but for the price we could have had a lot more for our money not far away…the lady at the reception was really nice

2025-02-27 via Nuitee
K
Karina
2
No recomiendo
Pros:

El hotel está en un estado de descuido importante, el estacionamiento es un lote que está atrás del hotel lleno de trailers y camiones, sin seguridad, está abierto a todo el mundo, no hay agua caliente por las mañanas, me dijeron que no se puede calentar por la amañan hay que esperar a que las celdas calienten el agua, pésimo, las fotos no se parecen al estado actual

2025-02-05 via Nuitee
F
Francisco
2
Pros:

Very hold

2025-02-01 via Nuitee
J
Jessie James
4
Pros:

Very poor place everything old no hot water used just as rest a fee hours for conexión flight
I recomemend to pay a bit more for a better one

2025-01-08 via Nuitee
D
David family
2
Pros:

this property does count with hot water and showering was the main reason of my booking

2024-12-14 via Nuitee
L
Luis
2
Pros:

Tiene chinches y cucarachas

2024-11-14 via Nuitee
R
Roberto
2
Pros:

No respetaron mi reservación, nos trato mal el personal, la peor experiencia de hoteles en mi vida

2024-11-13 via Nuitee
R
Rambert
2
Pros:

This hotel should not be on the market it’s not a hotel it’s more like a getto place on rundown what they selling is something far different omg never again

2024-05-30 via Nuitee
N
Nestor
10
Pros:

Excelente servicio

2024-04-12 via Nuitee
R
Raphael
10
Funcional
Pros:

Para quedarte cuando no puedes volar por algun motivo, esta mas cerca barato

2021-04-19 via Nuitee
V
Verified traveler partner
2
Pros:

Se encuentra en situación terrible, la peor experiencia de mi vida, las habitaciones estaban muy sucias con pañales, jeringas y hasta condones debajo de las sábanas, asqueroso, sin ninguna medida de sanitarias por covid,las instalaciones son muy inseguras, cualquiera puede entrar sin pregunta alguna y la atención del personal es pésima, queremos levantar una queja para que puedan checar que es un lugar que no cumple con lo que dice en las especificaciones y que pone en riesgo quien se aloja ahí !! Terrible :(

2021-03-06 via Nuitee
A
Akash
6
Overnight by airport
Pros:

You get what you pay for. Do not expect much but it’s not the worst.

2021-01-05 via Nuitee
C
CJ
8
Overnight temporary stay
Pros:

This stay was acceptable for the price

2020-12-30 via Nuitee
L
Luis Junior
6
No recomiendo
Pros:

El trato de la gerente hacia nosotros no nos gustó debido a que nos comentó que la habitación teníamos rentado era únicamente para dos personas yo por medio de esta página rente para dos adultos y un niño ella no nos quería dejar ingresar al niño en la habitación quería que hiciéramos la cancelación porque pagamos un costo extra por llevar a un menor, ahora las imágenes que se presentan no son iguales al lugar donde se hospeda uno

2020-10-23 via Nuitee
A
angel
8
costo beneficio
Pros:

por el costo que lo tome creo y siento que estuvo bien

2020-10-19 via Nuitee
L
Lara aisha
10
Pros:

Lo único, que el wifi no llegaba bien a la habitación mía! Pero todo way.

2020-03-03 via Nuitee
V
Verified traveler family
2
Pros:

Pésimo, malas instalaciones no se recomienda a demás de que se veía muy inseguro.

2020-01-26 via Nuitee
M
mitchel
8
Pros:

Building is a little dated/dirty but bed was clean.

2020-01-08 via Nuitee