Hotel Schwarzer Adler Innsbruck

Hotels
•
Harry's Home Holding AG
8.7 (3280 reviews)
Kaiserjägerstraße 2 , Innsbruck , at
+43 512 587109

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.01
Multiple mentions of uncleanliness and lack of maintenance.
Service
9.48
Staff was very helpful and accommodating.
Location
9.52
Excellent location near the Old Town and various attractions.
Room Quality
7.47
Mixed reviews with some guests feeling rooms lacked character and had maintenance issues.
Amenities
9
Standard amenities available, but noted lack of some expected items.
Value for Money
8.46
Good value but some services did not meet expectations.
Food and Beverage
8.51
Breakfast options were good but could have been more varied.
Overall Experience
9.18
Overall a pleasant experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:01

Property Description

Historic Charm in the Heart of Innsbruck

The Boutique Hotel Schwarzer Adler, established in 1511 and family-owned for 5 generations, offers a unique stay in Innsbruck. Luxurious Spa and Stylish Rooms The hotel boasts a spa area in Swarovski style for relaxation and individually furnished rooms with modern amenities. Breathtaking Views and Rooftop Terrace Guests can enjoy stunning mountain views from rooms with balconies and the hotel's rooftop terrace. Convenient Location and City Access Situated just 300 meters from the Old Town, with the train station a short walk away, guests have easy access to explore Innsbruck. Book now to experience a blend of history and luxury at Hotel Schwarzer Adler.

Important information:

Please note that the bar are closed on Sunday.

Please note that the credit card will be pre-authorized after reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Location

Guest Reviews

8.7
Based on 3280 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.18
F
Filippova • solo_traveller • us
9
Wonderbar!
Pros:

Old building but new equipment and fancy lights! Very comfortable, I like the pretty dresses on all ladies, kitchen area in old basement is super elegant! Breakfast bar is full of different choices, plenty of fruits.

Cons:

N/a

2026-09-12 • via Nuitee
D
Donna • solo_traveller • us
10
Lively Innsbruck
Pros:

Beautiful view of the mountains.

Cons:

Nothing

2026-09-12 • via Nuitee
R
Richard • couple • ie
10
A blend of elegant old and modern full of warmth and hospitality
Pros:

It’s a beautiful old building from the 1500s that has kept its heritage with beautiful wood work and decorative jeweled mirror tiles and it is also modernized. I wish the walls could talk! The balcony and mountain view was special. The staff were all so friendly especially Andrea. She answered all our questions and always had a smile on her face. I also loved the laundry facilities. If we return to Innsbruck we would definitely return here again.

Cons:

Nothing

2026-09-12 • via Nuitee
P
Philip • solo_traveller • at
7
2026-09-11 • via Nuitee
L
Louis • couple • lu
9
Pros:

L‘acceuil, la decoration et le confort.
l‘emplacement, le rooftop.

Cons:

rien

2026-09-10 • via Nuitee
C
Christian • extended_group • se
10
2026-09-10 • via Nuitee
J
Jana • family_with_children • de
10
2026-09-09 • via Nuitee
A
Alexandra • solo_traveller • it
8
2026-09-09 • via Nuitee
S
Steve • couple • au
10
Couldn’t have asked for a better place to stay in Innsbruck.
Pros:

Old hotel with tastefully renovated rooms. Lots of extra facilities which most hotels don’t have.
Great location.

2026-09-09 • via Nuitee
S
Sunnhild • couple • ch
10
Pros:

Fussläufige Distanz zum Zentrum, ruhige Gegend, sehr sauber und geräumiges Zimmer

2026-09-08 • via Nuitee
K
Karen • extended_group • au
9
Friendly staff. Good location to walk around and see the sights
Pros:

The Swarovski room was special. Very pretty room

Cons:

Room refreshment did not replace used items

2026-09-07 • via Nuitee
F
Fürtauer • solo_traveller • at
4
Cons:

Kein Fernsehempfang, keine Bar, extrem laut.

2026-09-07 • via Nuitee
S
Susanne • couple • at
9
2026-09-06 • via Nuitee
K
Kevin • couple • ch
9
Tolles Hotel an zentraler Lage mit schönen Zimmern und freundlichem Personal
Pros:

Schönes Hotel, schönes Zimmer und freundliches Personal.

Cons:

Gegen den Innenhof war es wegen eines Restaurants, das einen Aussenbereich im Innenhof hat in einer Nacht laut aber ansonsten ist die Unterkunft sehr gut.

2026-09-05 • via Nuitee
B
Bruno • solo_traveller • it
9
2026-09-04 • via Nuitee
G
Günter • solo_traveller • at
9
Alles perfekt wie es sein soll...
Pros:

Das ganze Hotel, sehr freundliches Personal, Frühstücksbuffet war sensationell und reichhaltig, sehr sauber, die Nähe zum Zentrum, das urige Irish Pub nebenan ☺️

Cons:

Dazu fällt uns leider nichts dazu ein

2026-09-04 • via Nuitee
H
Holger • solo_traveller • de
8
Gerne w
Pros:

Sehr günstige Lage
Sehr gutes Frühstück

Cons:

Teilweise langes Warten vor dem Aufzug
Fernsehen komplett ausgefallen

2026-09-04 • via Nuitee
L
Lisabeth Maggie • solo_traveller • ch
9
Pros:

Beim Einchecken wurden wir herzlich empfangen. Auf vergünstigten Parkmöglichkeiten und Ausflugsziele hingewiesen etc. . Hat alles super geklappt. Das Zimmer war sehr sauber und gepflegt. Wir kommen gerne wieder.

2026-09-03 • via Nuitee
M
Majid • solo_traveller • at
10
2026-09-03 • via Nuitee
C
Christine • solo_traveller • ch
9
Pros:

Alles sehr gut, bis auf die fehlende Minibar (ohne Alkohol) bzw Kühlschrank
Sehr tolles Frühstück

Cons:

Nichts..

2026-08-31 • via Nuitee