Hotel Schwarzer Adler Innsbruck

Hotels
•
Harry's Home Holding AG
8.7 (3216 reviews)
Kaiserjägerstraße 2 , Innsbruck , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.01
Multiple mentions of uncleanliness and lack of maintenance.
Service
9.48
Staff was very helpful and accommodating.
Location
9.52
Excellent location near the Old Town and various attractions.
Room Quality
7.47
Mixed reviews with some guests feeling rooms lacked character and had maintenance issues.
Amenities
9
Standard amenities available, but noted lack of some expected items.
Value for Money
8.46
Good value but some services did not meet expectations.
Food and Beverage
8.51
Breakfast options were good but could have been more varied.
Overall Experience
9.18
Overall a pleasant experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:01

Property Description

Historic Charm in the Heart of Innsbruck

The Boutique Hotel Schwarzer Adler, established in 1511 and family-owned for 5 generations, offers a unique stay in Innsbruck. Luxurious Spa and Stylish Rooms The hotel boasts a spa area in Swarovski style for relaxation and individually furnished rooms with modern amenities. Breathtaking Views and Rooftop Terrace Guests can enjoy stunning mountain views from rooms with balconies and the hotel's rooftop terrace. Convenient Location and City Access Situated just 300 meters from the Old Town, with the train station a short walk away, guests have easy access to explore Innsbruck. Book now to experience a blend of history and luxury at Hotel Schwarzer Adler.

Important information:

Please note that the bar are closed on Sunday.

Please note that the credit card will be pre-authorized after reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3216 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.18
G
Georg • solo_traveller • at
7
2026-07-11 • via Nuitee
M
Markus • solo_traveller • at
10
2026-07-11 • via Nuitee
J
Johannes • solo_traveller • at
8
2026-07-11 • via Nuitee
E
Elke • couple • au
8
2026-07-09 • via Nuitee
C
Clemens • solo_traveller • at
5
2026-07-08 • via Nuitee
K
Karl • couple • at
9
2026-07-08 • via Nuitee
S
som ebody • family_with_children • de
7
2026-07-07 • via Nuitee
R
Rees • extended_group • gb
9
Lovely hotel and staffin a greatlocation
Pros:

Location
Breakfast
Staff

2026-07-07 • via Nuitee
S
Simon • solo_traveller • au
9
2026-07-06 • via Nuitee
E
Eunjung • solo_traveller • kr
10
Pros:

편안하구 좋았습니다. 호텔내 세탁시설 및 편의 시설도 있습니다. 올드타운이랑도 5분거리 top of innsbruck 타는 곳까지두 5분거리라 너무너무 편했습니다.

Cons:

묶게 된 방이 밖에 2층 휴게소 공용공간이 보이는 부분이라 (양쪽 창문 다 밖에서 보임) 호텔에 묶는 내내 암막 커텐을 걷을수가 없었습니다. 2층 야외 공용공간에서 테이블이랑 의자가 있는데 거기서 제방이 훤히 보여서 혼자 여행하는 저는 이호텔에 머무르는 내내 불안했습니다.
인스부르크에서 2박이상 머무르면 웰컴 카드를 주는데 직원에게 먼저 물어보지 않으면 안내해 주지 않으니 꼭 먼저 물아보고 받으면 좋을거 같습니다.

2026-07-06 • via Nuitee
G
Gerhard • couple • de
10
Alles perfekt- gerne kommen wir wieder
Pros:

Alles lief unkompliziert, super Lage zum Zentrum und Messe. Die Mitarbeiter sind sehr freundlich und hilfsbereit, das Ambiente ist sehr angenehm, das Zimmer sehr luxuriös, sauber,groß und hübsch mit der Terasse und der fantastischen Aussicht. Die Bar dazu ist flott und die Bedienung sympathisch, sie kannte sich gut aus . Das Frühstück war sehr großzügig und schmackhaft.
Alles perfekt ! Danke!

2026-07-05 • via Nuitee
N
Nikki • couple • au
10
2026-07-05 • via Nuitee
R
Rawya • family_with_children • ae
10
I would definitely come back and recommend it
Pros:

Really loved the place, true hidden gem!! Even the staff dressed nicely, not to mention the marvellous amazing interior design

Cons:

Paid parking

2026-07-03 • via Nuitee
E
Enrica • couple • it
10
2026-07-03 • via Nuitee
I
Idris • solo_traveller • at
10
Pros:

Sehr freundliches Personal

2026-07-03 • via Nuitee
G
Gabriele • solo_traveller • it
9
Pros:

Ottimo hotel molto prossimo al centro di Innsbruck. Stanze belle e gli ultimi piani anche panoramici. Camere molto pulite e di recente rinnovamento.

Cons:

Forse unico piccolo neo l'assenza di servizi extra come la palestra, ma ad Innsbruck si può fare sport anche all'aria aperta.

2026-07-02 • via Nuitee
H
HELENE • couple • fr
8
Hôtel parfait et situation pratique pour visiter la ville.
2026-07-02 • via Nuitee
B
Bernadette • solo_traveller • au
9
2026-07-02 • via Nuitee
M
Martin • solo_traveller • au
10
Pros:

The whole experience was fantastic.

Cons:

N/A

2026-07-01 • via Nuitee
W
Wilfried • solo_traveller • de
9
2026-06-30 • via Nuitee