Hotel Schwarzer Adler Innsbruck

Hotels
•
Harry's Home Holding AG
8.7 (3132 reviews)
Kaiserjägerstraße 2 , Innsbruck , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.01
Multiple mentions of uncleanliness and lack of maintenance.
Service
9.48
Staff was very helpful and accommodating.
Location
9.52
Excellent location near the Old Town and various attractions.
Room Quality
7.47
Mixed reviews with some guests feeling rooms lacked character and had maintenance issues.
Amenities
9
Standard amenities available, but noted lack of some expected items.
Value for Money
8.46
Good value but some services did not meet expectations.
Food and Beverage
8.51
Breakfast options were good but could have been more varied.
Overall Experience
9.18
Overall a pleasant experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:01

Property Description

Historic Charm in the Heart of Innsbruck

The Boutique Hotel Schwarzer Adler, established in 1511 and family-owned for 5 generations, offers a unique stay in Innsbruck. Luxurious Spa and Stylish Rooms The hotel boasts a spa area in Swarovski style for relaxation and individually furnished rooms with modern amenities. Breathtaking Views and Rooftop Terrace Guests can enjoy stunning mountain views from rooms with balconies and the hotel's rooftop terrace. Convenient Location and City Access Situated just 300 meters from the Old Town, with the train station a short walk away, guests have easy access to explore Innsbruck. Book now to experience a blend of history and luxury at Hotel Schwarzer Adler.

Important information:

Please note that the bar are closed on Sunday.

Please note that the credit card will be pre-authorized after reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3132 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.18
S
Sonja • extended_group • at
10
Hotel mit Atmosphäre Im Zentrum
Pros:

Das Hotel hat eine tolle Lage, um die Innenstadt zu erkunden. Es ist wirklich schön renoviert, sehr geschmackvoll. Und besonders positiv aufgefallen ist uns das nette Personal!!

Cons:

Es gab nichts Negatives

2026-05-16 • via Nuitee
A
Alexander • couple • de
9
Beim nächsten Mal unbedingt wieder zum 🖤🦅
Pros:

Sehr schönes altes Gebäude, mit Liebe zum Detail; schöne Zimmer. Herrlicher Blick von der Dachterasse. Freundliches Personal! Heiße Sauna. Alles wunderbar!!!

Cons:

Nichts hat uns nicht gefallen! 🤪

2026-05-16 • via Nuitee
M
Mónika • solo_traveller • hu
10
Szívesen ajánlom másoknak is!
Pros:

Nagyon jó helyen van, tágas a szoba, nagy s fürdőszoba, kényelmes az ágy, kedves a személyzet.

Cons:

Kicsit drága.

2026-05-15 • via Nuitee
N
Nikola • couple • cz
10
2026-05-15 • via Nuitee
S
Salma • solo_traveller • bh
10
I stays from 5 to 14 of may 26
Pros:

I loved the hotel location
Reseption helpful
Very clean
Everyone is do nice in the hotel
I love the schwarzer hotel style classic and beautiful location

Cons:

All ok

2026-05-14 • via Nuitee
A
Armin • couple • ch
9
2026-05-13 • via Nuitee
G
Günter • solo_traveller • at
8
1A
Pros:

Ausstattung und Lage

Cons:

Ein wenig zu teuer

2026-05-13 • via Nuitee
J
Julie • family_with_children • au
10
2026-05-13 • via Nuitee
D
Daniele • extended_group • it
9
Pros:

Luxury and a very Asburgic location

2026-05-13 • via Nuitee
D
Dawn • solo_traveller • au
10
Pros:

We had the most wonderful stay here.... and would have liked to stay longer. The staff were helpful and pleasant and made the start of our holiday just so joyous. The room was clean and comfortable and the breakfast was scrumptious. The view from our room was stunning - looking up to the top of innsbruk. The rooftop was also very nice with fantastic views.
We had a sauna too which was most unexpected.
We would certainly recommend staying here.

2026-05-13 • via Nuitee
D
David • couple • gb
9
Highly recommend this hotel
Pros:

Excellent location, friendly helpful staff

2026-05-12 • via Nuitee
E
Elisabeth • solo_traveller • at
9
2026-05-12 • via Nuitee
J
Joseph • solo_traveller • au
10
Beautiful hotel, renovated but with "old world" style. Friendly helpful staff. Great location.
Pros:

Beautiful hotel, completely renovated but retaining the "old world" style. Friendly helpful staff. Great location close to the old city.

Cons:

Nothing.Maybe the coffee at breaksfast could have been better.

2026-05-12 • via Nuitee
R
Rossella • solo_traveller • it
10
2026-05-12 • via Nuitee
M
Maurice • solo_traveller • it
10
2026-05-11 • via Nuitee
O
Oliver • solo_traveller • de
9
Sehr empfehlenswert
Pros:

Zentrale Lage, historisches Gebäude, bequeme Betten, ausgesprochen freundliches Personal, gutes Frühstück im historischen Keller

Cons:

Nicht negatives

2026-05-10 • via Nuitee
L
Lyudmyla • solo_traveller • ch
9
Empfehlenswert
Pros:

Ein sehr schönes Hotel in einem alten, denkmalgeschützten Gebäude. Sauberes, geschmackvoll eingerichtetes Zimmer. Beim Frühstück hat mir nichts gefehlt . Sehr schöner Frühstücksraum im Untergeschoss. Alles in allem war für mich perfekt.

2026-05-10 • via Nuitee
C
Claudia • couple • ch
9
2026-05-10 • via Nuitee
K
Kathleen • solo_traveller • at
9
2026-05-10 • via Nuitee
D
Dr. Giuseppe • solo_traveller • de
7
Pros:

Ambiente

Cons:

Fremde Haare lagen über 3 Tage auf dem Badezimmerboden und im Duschzutrittsbereich

2026-05-10 • via Nuitee