Hotel Schwarzer Adler Innsbruck

Hotels
•
Harry's Home Holding AG
8.7 (3090 reviews)
Kaiserjägerstraße 2 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ski storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.01
Multiple mentions of uncleanliness and lack of maintenance.
Service
9.48
Staff was very helpful and accommodating.
Location
9.52
Excellent location near the Old Town and various attractions.
Room Quality
7.47
Mixed reviews with some guests feeling rooms lacked character and had maintenance issues.
Amenities
9
Standard amenities available, but noted lack of some expected items.
Value for Money
8.46
Good value but some services did not meet expectations.
Food and Beverage
8.51
Breakfast options were good but could have been more varied.
Overall Experience
9.18
Overall a pleasant experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:01

Property Description

Historic Charm in the Heart of Innsbruck

The Boutique Hotel Schwarzer Adler, established in 1511 and family-owned for 5 generations, offers a unique stay in Innsbruck. Luxurious Spa and Stylish Rooms The hotel boasts a spa area in Swarovski style for relaxation and individually furnished rooms with modern amenities. Breathtaking Views and Rooftop Terrace Guests can enjoy stunning mountain views from rooms with balconies and the hotel's rooftop terrace. Convenient Location and City Access Situated just 300 meters from the Old Town, with the train station a short walk away, guests have easy access to explore Innsbruck. Book now to experience a blend of history and luxury at Hotel Schwarzer Adler.

Important information:

Please note that the bar are closed on Sunday.

Please note that the credit card will be pre-authorized after reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3090 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.18
E
Elke • solo_traveller • it
9
2026-04-25 • via Nuitee
Y
Yanogya • solo_traveller • gb
10
2026-04-23 • via Nuitee
R
RAMEZANI • solo_traveller • it
9
Its pros are more than its cons
Pros:

The staff were nice and helpful, the location was good
And very good breakfast

Cons:

Some dust in the room and the soap! It smelled awful

2026-04-23 • via Nuitee
M
Martin • solo_traveller • at
9
2026-04-22 • via Nuitee
J
Jennifer • solo_traveller • de
8
2026-04-22 • via Nuitee
A
Anja • solo_traveller • de
9
Pros:

Wunderbarer Service am Empfang sowie sehr gutes und breit gefächertes, frisches Frühstücksangebot

Cons:

Es gab nichts. :-)

2026-04-21 • via Nuitee
S
Suet Yan • couple • sg
8
Decent
Pros:

The location

Cons:

The shower door was not properly sealed hence water from shower leaked out and caused some inconvenience. Water pressure was also low.

2026-04-20 • via Nuitee
P
Philippe • solo_traveller • fr
10
2026-04-20 • via Nuitee
R
Remco • extended_group • nl
8
2026-04-18 • via Nuitee
T
Tanja • couple • at
7
2026-04-18 • via Nuitee
G
Gladys • couple • ar
10
Cumplió con mis expectativas
2026-04-18 • via Nuitee
M
Monica • couple • nz
10
Fabulous
Pros:

Amazing location next to the historic centre and the university. Huge rooms, big comfortable beds and great shower. Quiet, clean and well equipped. Friendly professional staff.

2026-04-18 • via Nuitee
M
Michael • couple • at
6
2026-04-17 • via Nuitee
J
Jose Luiz • couple • br
10
Quando retornar a Innsbruck, gostaria de me hospedar novamente no Hotel Schwarzer Adler.
Pros:

Bom atendimento dos funcionários.
Hotel une arquitetura tradicional com funcionalidades modernas.
Lavanderia e vending machines acessíveis aos hóspedes.
Bonito salão de café da manhã no subsolo. O terraço panorâmico pode ser uma boa opção no clima menos frio.

Cons:

-.-

2026-04-17 • via Nuitee
S
Scholtz • solo_traveller • ch
10
Historisches Haus ganz modern, eine grossartige Kombination
Pros:

Grossartig, wie das älteste Hotel ins Innsbruck (oder jedenfalls eines der ältesten?) es schafft, vollumfänglich den Erwartungen an ein modernes Haus zu genügen! Atmosphäre, Freundlichkeit, Komfort, Sauberkeit, ein herausragendes Frühstücksbuffet -- ich habe mich extrem wohl gefühlt. Und dabei hatte ich noch nicht einmal Zeit, in den Spa zu gehen.

Cons:

Das Zimmer, zum Hof und direkt an der Treppe, konnte an Atmosphäre und Ruhe nicht ganz mit dem Rest mithalten. Und in einer Nacht habe ich etwas gefroren, bekam aber am nächsten Tag anstandslos ein Zusatzdeckbett, danke!

2026-04-15 • via Nuitee
A
Akos • solo_traveller • hu
8
2026-04-15 • via Nuitee
A
ABDUL RAHMAN • couple • ae
8
Pros:

الموقع ممتاز قريب من السنتر وفيه شطاف

Cons:

ان المكيف ما يشتغل والبلكونه اذا فتحتها مافيها خصوصيه

2026-04-14 • via Nuitee
A
Anna • solo_traveller • at
9
2026-04-14 • via Nuitee
H
Hans • extended_group • nl
9
2026-04-13 • via Nuitee
J
Jacob • solo_traveller • se
10
2026-04-13 • via Nuitee