Hotel Schwarzer Adler Innsbruck

Hotels
•
Harry's Home Holding AG
8.7 (3190 reviews)
Kaiserjägerstraße 2 , Innsbruck , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.01
Multiple mentions of uncleanliness and lack of maintenance.
Service
9.48
Staff was very helpful and accommodating.
Location
9.52
Excellent location near the Old Town and various attractions.
Room Quality
7.47
Mixed reviews with some guests feeling rooms lacked character and had maintenance issues.
Amenities
9
Standard amenities available, but noted lack of some expected items.
Value for Money
8.46
Good value but some services did not meet expectations.
Food and Beverage
8.51
Breakfast options were good but could have been more varied.
Overall Experience
9.18
Overall a pleasant experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:01

Property Description

Historic Charm in the Heart of Innsbruck

The Boutique Hotel Schwarzer Adler, established in 1511 and family-owned for 5 generations, offers a unique stay in Innsbruck. Luxurious Spa and Stylish Rooms The hotel boasts a spa area in Swarovski style for relaxation and individually furnished rooms with modern amenities. Breathtaking Views and Rooftop Terrace Guests can enjoy stunning mountain views from rooms with balconies and the hotel's rooftop terrace. Convenient Location and City Access Situated just 300 meters from the Old Town, with the train station a short walk away, guests have easy access to explore Innsbruck. Book now to experience a blend of history and luxury at Hotel Schwarzer Adler.

Important information:

Please note that the bar are closed on Sunday.

Please note that the credit card will be pre-authorized after reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3190 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.18
H
Homeyar • couple • sg
10
Wonderful experience at the hotel, would definitely want to stay again at the property
Pros:

Room was spacious, the bathroom was large and well equipped with heated floors. There was enough storage space for clothes and the view from the room of the mountains was great. The floor on which we were staying also had a nice utility area with a washing machine and dryer unit. The decor within the hotel was tasteful and provided a verry warm feeling. The staff were incredibly nice and helpful.

Cons:

Nothing

2026-06-27 • via Nuitee
K
Karin • couple • ch
9
2026-06-27 • via Nuitee
L
Lorenzo • couple • it
9
Tutto molto bello, hotel a due passi dal centro, pulito, discreto, staff molto disponibile
Pros:

Posizione, pulizia, arredamento, colazione , staff

2026-06-24 • via Nuitee
J
Jeremy • solo_traveller • gb
9
2026-06-23 • via Nuitee
M
Morgan • couple • gb
10
Great location for a city break, with easy transport links out of the city
Pros:

All very good

2026-06-20 • via Nuitee
F
Francesco • extended_group • au
5
Reasonable
Pros:

Position

Cons:

Bathroom upgrade

2026-06-20 • via Nuitee
M
Mario • couple • de
9
Für uns ideal für einen Zwischenstopp auf dem Weg nach Italien.
Pros:

Definitiv die Lage. Das historische Zentrum ist zu Fuß leicht zu erreichen. Direkt neben dem Hotel befindet sich eine Parkgarage, so dass Parken kein Thema war. Das Hotel ist sauber und gemütlich. Das Zimmer war groß und zweckmäßig. Das Personal an der Rezeption war freundlich und passend zum Stil des Hauses in Tracht gekleidet. Das Frühstück kann ich nicht bewerten, da wir außerhalb zum Frühstück waren. Man merkt das Innsbruck auch eine Studentenstadt ist. Wir hattten abends das Fenster geöffnet, da wurde es Nachts etwas laut. Das ist aber nur ein Hinweis, der das Hotel nicht betrifft.

Cons:

-

2026-06-20 • via Nuitee
Z
Zeb • couple • us
10
Absolutely great place to stay! Amazing views of the Alps, super friendly and helpful staff, and gorgeous hotel overall!
Pros:

The sauna was amazing and the staff was super helpful and accommodating

2026-06-19 • via Nuitee
P
PHD Y • couple • jp
8
良かった
Pros:

旧市街から適当な距離、中央駅からも近い。しかも繁華街から離れていて静か。朝食も良かった。
部屋はメゾネット形式の２階構成で、ゆっくり出来た。

Cons:

特に無し

2026-06-17 • via Nuitee
S
susan • couple • us
10
2026-06-15 • via Nuitee
W
Will • extended_group • gb
10
Great hotel, great location
Pros:

Friendly staff, nice rooms, great location in the centre of Innsbruck, which is a lovely city. The management let us store our cycles overnight in the lounge area.

Cons:

Nothing

2026-06-15 • via Nuitee
M
Maria • couple • us
10
Pros:

Excelent

2026-06-14 • via Nuitee
J
Julie • solo_traveller • gb
8
2026-06-14 • via Nuitee
J
Jan • couple • cz
9
2026-06-13 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Tolle Lage, sehr gutes Frühstück

2026-06-12 • via Nuitee
N
Nicole • solo_traveller • de
10
2026-06-12 • via Nuitee
N
Nicole • solo_traveller • de
10
2026-06-12 • via Nuitee
F
Fahs • solo_traveller • ca
9
2026-06-12 • via Nuitee
M
Michael • couple • ch
8
2026-06-11 • via Nuitee
M
mss1234562026 • NONE • Washington DC, District of Columbia
10
Great location, beautiful hotel, helpful staff
Pros:

The title says it all! Super comfortable stay with my family if 3 generations. Walk to main train station and to old town. Definitely recommend!

2026-06-10 • via Tripadvisor