Hotel Schwarzer Adler Innsbruck

Hotels
•
Harry's Home Holding AG
8.7 (2953 reviews)
Kaiserjägerstraße 2 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ski storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.01
Multiple mentions of uncleanliness and lack of maintenance.
Service
9.48
Staff was very helpful and accommodating.
Location
9.52
Excellent location near the Old Town and various attractions.
Room Quality
7.47
Mixed reviews with some guests feeling rooms lacked character and had maintenance issues.
Amenities
9
Standard amenities available, but noted lack of some expected items.
Value for Money
8.46
Good value but some services did not meet expectations.
Food and Beverage
8.51
Breakfast options were good but could have been more varied.
Overall Experience
9.18
Overall a pleasant experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:01

Property Description

Historic Charm in the Heart of Innsbruck

The Boutique Hotel Schwarzer Adler, established in 1511 and family-owned for 5 generations, offers a unique stay in Innsbruck. Luxurious Spa and Stylish Rooms The hotel boasts a spa area in Swarovski style for relaxation and individually furnished rooms with modern amenities. Breathtaking Views and Rooftop Terrace Guests can enjoy stunning mountain views from rooms with balconies and the hotel's rooftop terrace. Convenient Location and City Access Situated just 300 meters from the Old Town, with the train station a short walk away, guests have easy access to explore Innsbruck. Book now to experience a blend of history and luxury at Hotel Schwarzer Adler.

Important information:

Please note that the bar are closed on Sunday.

Please note that the credit card will be pre-authorized after reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2953 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.18
S
Sibylle • couple • ch
10
Kommen gerne wieder. 😊
Pros:

Herzliches Personal. 🤗 Sehr saubere Zimmer. ✨ Bequeme Betten. Regionales, traditionelles, super leckeres Frühstück im historischen Gewölbekeller. Zentrale Lage.

2026-02-14 • via Nuitee
J
Judith • couple • ch
10
2026-02-13 • via Nuitee
J
Julia • couple • at
10
2026-02-12 • via Nuitee
R
ralf • couple • de
9
2026-02-11 • via Nuitee
R
Rylee • couple • au
10
Brilliant!
Pros:

Stunning rooms, view to the mountain from our bed, walk to all Old Town shops.
Spa, sauna, and facilities are exceptional

2026-02-10 • via Nuitee
C
Crisruma • solo_traveller • pt
9
Pros:

Gostei de tudo
Localização ...tradição e conforto

2026-02-10 • via Nuitee
L
Lokay • solo_traveller • de
8
2026-02-10 • via Nuitee
S
Stefan • couple • de
9
Pros:

Sehr guter Wellnessbereich und ein top Frühstück am morgen.

2026-02-09 • via Nuitee
J
Julia • solo_traveller • at
9
Pros:

Lage ist super, Personal sehr freundlich.

Cons:

Es gingen leider nicht alle Steckdosen.

2026-02-08 • via Nuitee
M
Markus • family_with_children • at
10
2026-01-31 • via Nuitee
A
Allison • couple • gb
10
2026-01-31 • via Nuitee
A
Amélie • couple • ch
9
Schönes, modernes Hotel an super Lage
Pros:

Modernes Zimmer hat uns sehr gefallen, bequeme Betten, geräumiges Zimmer

Cons:

An manchen Stellen wars ein bisschen staubig, ansonsten aber sehr sauber

2026-01-30 • via Nuitee
C
Christian • solo_traveller • at
10
Pros:

Das Personal

Cons:

Sauberkeit

2026-01-30 • via Nuitee
A
Anna • family_with_children • nl
9
Fijn hotel op een super locatie!
2026-01-30 • via Nuitee
D
David • solo_traveller • gb
9
2026-01-29 • via Nuitee
R
rongrong • extended_group • cn
10
2026-01-29 • via Nuitee
R
Roland • solo_traveller • at
10
Das beste Hotelservice in Innsbruck
Pros:

Das beste Hotelservice in Innsbruck

2026-01-29 • via Nuitee
M
Matteo • solo_traveller • it
9
2026-01-28 • via Nuitee
A
Anna • couple • nl
9
Fijn hotel!
Pros:

Heerlijke bedden, goede ligging, zeer vriendelijk en behulpzaam personeel!

2026-01-27 • via Nuitee
A
Arjun • solo_traveller • at
9
2026-01-26 • via Nuitee