Basecamp Lodge Canmore

Hotels
8.8 (1649 reviews)
1002 Bow ValleyTrail , Canmore , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Clean accommodations
Great location
Friendly service
Comfortable beds
Cons:
Parking issues
Train noise
Misleading room features

Categories

Cleanliness
8.26
Overall cleanliness was praised with minor issues about missing towels, but generally kept clean.
Service
9.23
Excellent service mentioned multiple times, especially with refund accommodations.
Location
9.27
Great location, praised for proximity to downtown and scenic views, though train noise was mentioned.
Room Quality
8.72
Rooms were generally clean and comfortable, but some expectations were not met (like fireplace).
Amenities
8.75
Standard amenities available, including sauna and common area, generally appreciated.
Value for Money
8.71
Good value mentioned, reasonable pricing for the quality of stay.
Food and Beverage
8.76
No specific mentions, assigned 'Standard quality for this hotel tier'.
Overall Experience
8.73
Overall satisfaction noted in several reviews, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:48

Property Description

Cozy Wood Burning Fireplace Lounge
Experience the inviting ambiance of our wood burning fireplace lounge in the lobby, adding warmth and charm to your stay at Basecamp Lodge.

Fully Equipped Rooms
Relax in comfort with our fully equipped rooms featuring Keurig coffee machines, flat-screen TVs, and refrigerators. Upgrade to a room with a sitting area, balcony, or fireplace, and some even offer full kitchen facilities for added convenience.

Complimentary Amenities
Indulge in a complimentary continental breakfast basket in your room and enjoy free WiFi and on-site parking. Unwind in our shared cedar sauna or host events in our conference space with AV equipment, perfect for gatherings of up to 50 guests.

Book now to experience the perfect blend of comfort and convenience at Basecamp Lodge.

Important information:

Please note that the property is located close to railway tracks and guests may experience noise.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1649 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
S
Samra couple us
10
2026-06-24 via Nuitee
N
Nicole solo_traveller au
10
2026-06-24 via Nuitee
V
Veda solo_traveller tw
8
適合青旅
Pros:

地點好,服務人員親善

Cons:

一切都好

2026-06-24 via Nuitee
R
Ruby solo_traveller il
8
2026-06-21 via Nuitee
C
Carol solo_traveller us
8
2026-06-21 via Nuitee
C
casey solo_traveller ca
5
Pros:

The location was great! The staff were super friendly and the bed was comfortable

Cons:

I was kind of upset. We've stayed at this location twice previously and love our room stay and everything. This time we were in town for a friends wedding and my birthday so we decided to spend a little more money on a room to upgrade. The unfortunate part was the quality of the room went down even though we paid more. The shower situation was ridiculous a half glass wall which stopped 0 water from getting out so the bathroom floods everything time you take a shower. There was water damage on the walls due to that. The water pressure was so bad I had to go to my friends hotel to wash the conditioner out of my hair. As well as being placed in a front of hotel room on the ground floor so we couldn't have our windows open because on multiple occasions people came looking through our window. So it was a disappointing experience. Will Be more skeptical to book in the future.

2026-06-20 via Nuitee
J
John couple gb
10
2026-06-19 via Nuitee
C
Corinne couple ca
8
2026-06-19 via Nuitee
M
Margaret couple us
10
Basecamp Lodge was a very comfortable place to stay while in beautiful Canmore.
Pros:

The room was spacious and comfortable. My husband is still talking about the fabulous shower! The staff was professional, friendly, and helpful. The hotel is located conveniently enough to be able to walk to the center of town.

2026-06-19 via Nuitee
A
André solo_traveller fr
7
Pros:

Propre bien situé

Cons:

Bruit voie ferrée juste derrière, pas de ménage durant les 4 nuits passées, caution de 150 dollars au delà du séjour

2026-06-19 via Nuitee
J
Jacob solo_traveller us
9
Pros:

Friendly staff, common area, and free decent coffee

Cons:

Bathrooms were ok, not bad but if there was any place for improvement maybe those

2026-06-16 via Nuitee
V
Victoria family_with_children ca
10
2026-06-16 via Nuitee
H
Helena couple de
9
2026-06-16 via Nuitee
M
Maud couple nl
8
2026-06-16 via Nuitee
H
Hani solo_traveller id
10
Pros:

We love the room we stayed for 4 of us (a family with 2 adults sons). Spacious & clean. A bit noisy when the trains passed-by, but it is ok with us. We like to sit on the "common lounge" with beautiful view, complete
with a microwave, coffee machine and sink to wash our dishes. There are a few restaurants next door.
The staff is also helpful whenever we inquire something.

Cons:

Nothing

2026-06-15 via Nuitee
R
Rajni solo_traveller in
8
5 day stay at Basecamp Lodge
Pros:

Overall, I enjoyed my stay and wanted to share a few suggestions that could have made the experience even better.

* A hot tub on the property would have been a wonderful addition and would further enhance the guest experience.

* The bathroom amenities were excellent. I especially appreciated the quality soap, shampoo, conditioner, and body wash provided. One item that was noticeably missing, however, was body lotion. I ended up having to go out and purchase some, so including lotion as part of the standard amenities would be a thoughtful touch.

* Sara and Joseph were very kind, friendly and extremely helpful with directions and suggestions.

* The location is good and connected well to a bus service close by to Banff (Roam no 3 ) within a walking distance .

* Restaurants and grocery stores are all close by too.

Cons:

* As there are no elevators available, assistance with luggage for guests staying on the second floor would be greatly appreciated, particularly for those with mobility concerns or heavier bags.

* We asked for room cleaning as we had stayed for 4 nights...and they came, but did not replace the 3 towels for 3 guest...they only left 2 towels.

*They didn't even bother to take away and replace the dirty glasses ...they just left them in the room sitting there dirty.

*The shared kitchenette lacked any plates or cutlery...what do you eat in or heat your food in ?

*The shower had great pressure and hot water but left a horrible puddle in the bathroom and the bath mat had to be squeezed every time one of us had a shower.

* We had a king suite which had a king bed and a sofa bed too .the sofa bed was lumpy and uncomfortable and the springs could be felt when you slept on it.

* The constant noise of the train was quite disturbing when you wanted to sleep.

2026-06-13 via Nuitee
J
Jashanpreet couple ca
10
2026-06-10 via Nuitee
A
Ana family_with_children es
9
Muy recomendable!
Pros:

Hotel cerca del centro del pueblo y de zonas de restauración. La cama muy cómoda. Tienen una zona de estar con chimenea muy agradable

2026-06-10 via Nuitee
O
Olson couple ca
10
2026-06-08 via Nuitee
M
Monica couple ca
9
2026-06-07 via Nuitee