Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Central location
Nice amenities
Cons:
Cleanliness issues
Room noise
Service inconsistencies

Categories

Cleanliness
7.51
Issues with cleanliness mentioned, particularly with dust and stains.
Service
8.48
Generally positive sentiment regarding service, with some mentions of excellent staff.
Location
8.52
Location is central and convenient as mentioned positively by multiple reviews.
Room Quality
7.47
Concerns raised about noise and age of the room; described as not matching hotel standards.
Amenities
8.5
Amenities considered satisfactory, though some complaints about noise and size during breakfast.
Value for Money
7.96
Moderate value perception, particularly noted with the room's condition.
Food and Beverage
9.01
Widespread praise for the breakfast and dinner quality.
Overall Experience
8.18
Mixed but generally positive reviews leading to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:19

Property Description

Luxurious Sky Spa with Panoramic Views
Indulge in relaxation at the Sky Spa on the 23rd floor, offering stunning panoramic views and a variety of saunas. Treat yourself to spa services and unwind in the calm relaxation area with complimentary refreshments.

Elegant Rooms with Modern Amenities
Experience comfort in every room with coffee/tea facilities, cable TV, and a work desk. The well-equipped bathrooms come with complimentary toiletries and a hairdryer for your convenience.

Dining and Entertainment Options
Start your day with a delicious breakfast at the Lobbybar and savor delectable dinners. Don't miss the chance to enjoy fine cocktails at the classic Sky Bar on the 24th floor during the weekends.

Book now to experience the perfect blend of luxury and convenience at Best Western Plus Hotel Plaza!

Important information:

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs SEK 200 per day.

Location

Guest Reviews

8.2
Based on 4145 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.18
L
Linda • solo_traveller • se
10
2026-05-09 • via Nuitee
C
Caterina • couple • nl
9
Perfect stay in Västerås
Pros:

It is a nice hotel, position, big room, clean and the staff was really nice. I needed to put my medicine in a fridge and they brought one up to the room.

Cons:

Bathtub, I prefer a shower.

2026-05-09 • via Nuitee
L
Lars-Erik • solo_traveller • se
7
2026-05-09 • via Nuitee
E
Eric • solo_traveller • nl
4
2026-05-08 • via Nuitee
S
Sergejs • solo_traveller • lv
9
2026-05-06 • via Nuitee
M
Magdalena • family_with_children • se
10
Vi återkommer gärna
Pros:

Mycket trevligt bemötande, något varmt på rummet
Fin frukost

Cons:

Varmt på rummet

2026-05-06 • via Nuitee
A
Ann Sofie • family_with_children • dk
8
Pros:

Really good breakfast with great variation in food.

Cons:

The parking experience wasn't good. We couldn't access the car after we have parked. The lift was standing still because you need an app for accessing your car.
Also the cardio machines in the gym were too modern with touchscreen and bad UX. It seemed cheap even though they are probably brand new.

2026-05-04 • via Nuitee
H
Hanna • family_with_children • se
5
2026-05-03 • via Nuitee
B
Benny • family_with_children • se
8
2026-05-03 • via Nuitee
E
Erik • family_with_children • se
9
2026-05-03 • via Nuitee
S
Saskia • family_with_children • de
9
2026-05-03 • via Nuitee
S
Skoglund • solo_traveller • se
7
2026-05-02 • via Nuitee
A
Arab • solo_traveller • no
10
2026-05-02 • via Nuitee
S
Simon • family_with_children • se
8
2026-05-02 • via Nuitee
P
Patrik • couple • se
7
2026-05-02 • via Nuitee
T
Tomas • extended_group • se
9
2026-05-02 • via Nuitee
G
Gunilla • couple • se
8
2026-05-01 • via Nuitee
R
Robin • solo_traveller • se
8
2026-05-01 • via Nuitee
K
Karlsson • solo_traveller • se
9
2026-05-01 • via Nuitee
E
Ernst-Åke • couple • se
10
2026-05-01 • via Nuitee