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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Covered parking
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Garage
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Horse riding nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience at Petra Heart Hotel in Wadi Musa. Indulge in air-conditioned rooms with modern amenities including a coffee machine, flat-screen TV, and a private terrace.
Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, concierge service, and tour desk to assist you in exploring Petra's wonders. Benefit from currency exchange and room service for a hassle-free experience.
Scenic Views and Dining
Relish mountain views from select rooms and savor delicious meals at our on-site restaurant. With free WiFi and complimentary private parking, Petra Heart Hotel is the perfect choice for your Petra adventure.
Book now for an unforgettable stay at Petra Heart Hotel, your oasis in Wadi Musa.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People 11 years old and over stay for JOD 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La posizione perfetta specialmente per chi arriva in macchina. Lo staff efficentissimo e pronto a risolvere qualsiasi nostra richiesta. Davvero da consigliare, ottimo rapporto qualità - prezzo.
Il Sig. Najati alla reception davvero accogliente e super carino. Top!
Nulla
Nice modern room with same in room amenities one would expect at a Hilton or similar. Provided full cleaning and replaced amenities each day.
It was truly an exceptional stay! I travelled solo off-season, so the hotel was almost empty, it was very quiet and calm! Great value for money. The room had all necessary amenities, the facilities were pretty modern and up to date. Million thanks to Najati, the manager of the hotel. He is one of the kindest and most polite people I have ever met in my life! Thank you for making my stay memorable🥰
La gentillesse du monsieur à l'accueil, sa disponibilité et ses conseils! Merci encore cher monsieur!
On a aussi aimé le Confort de l'hôtel, le petit déjeuner et l'emplacement. Bon rapport qualité prix.
RAS
L’accueil était extra ordinaire. Nous avons eu plusieurs conseil pour notre visite à Pétra. La chambre était très bien, grande, propre et l’hôtel est très bien placé.
La ubicación era central con varios supermercados y restaurantes cercanos
Los alrededores son un poco sucios
Everything was perfect :)
Отель отличный! Встретили очень тепло, рассказали про все нюансы посещения Петры. Месторасположение - в самом центре города, до основного входа в Петру 4 минуты на машине. Самые популярные ресторанчики в 3 минутах пешком. Номер просторный и очень чистый, большой набор одноразовых средств гигиены, фен, чайник, холодильник, питьевая вода и снеки. Отличный сытный завтрак. За эту стоимость отель превзошел все ожидания!
Спасибо за прием✨
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Amazing hotel,the location is great!I am speechless for the staff!Special thanks to Najit he helps us so much!
Good sized rooms, very clean, modern, in a very good location, very friendly receptionist, and excellent value for the money.
The breakfast wasn't very good, very low quality hummus and the worst coffee I had in Jordan, that was the only thing that was letting the hotel down, if they increase the quality of their breakfast I would have given them 10/10.
We stayed for a day, lovely host and very informative. Always happy to assist with big smile
This was, hands down, the best accommodation we found in the whole of Jordan. No contest. It completely exceeded our expectations.
First, the room felt genuinely modern and thoughtfully equipped. So many little details were provided that really surprised us in the best way, including snacks, towels, a razor, and slippers. It made the stay feel effortless and very comfortable.
Second, the staff were outstanding. Everyone was warm, polite, and genuinely helpful, and we especially loved the receptionist, Makati. We asked for his name because we wanted to leave a specific compliment, and he said he did not need personal credit because he represents the hotel. That attitude says everything. Service, cleanliness, breakfast, and any questions we had were all handled with care and attention.
Finally, the price was very reasonable. It is a short distance from Petra, so we took a five minute taxi ride, and you can also walk if you prefer. The bonus is that it is very close to the main restaurant street, which is an easy walk.
The only thing is that it’s a bit distance from Petra attraction but again it’s very close to the restaurants and not that touristy, which means it’s quieter.
Personal excelent, ne-au ajutat cu absolut toate informatiile necesare pt a avea o vacanta minunata.
Todo
Lo staff è stato estremamente gentile, accogliente e pronto ad aiutarci
La pulizia non era il massimo, peccato per i letti separati
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