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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Ironing service
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Kid meals
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Lockers
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Picnic area
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and convenience at Petra Heart Hotel in Wadi Musa. Indulge in air-conditioned rooms with modern amenities including a coffee machine, flat-screen TV, and a private terrace.
Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, concierge service, and tour desk to assist you in exploring Petra's wonders. Benefit from currency exchange and room service for a hassle-free experience.
Scenic Views and Dining
Relish mountain views from select rooms and savor delicious meals at our on-site restaurant. With free WiFi and complimentary private parking, Petra Heart Hotel is the perfect choice for your Petra adventure.
Book now for an unforgettable stay at Petra Heart Hotel, your oasis in Wadi Musa.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Najati made us feel so welcome and was such a friendly face to come back to after spending the day walking around Petra. He always made time to say hello and ask how our day was and kindly upgraded us to a family room. The breakfast was outstanding and views from the 4th floor were beautiful. Jordan is a very safe country and we were so glad we decided to come and visit and experience this country’s warmth and hospitality.
Najati was a great person and he made our day.
The hospitality was amazing and the staff was great.
Thanks for the opportunity to be there.
Warm environment and hospitality
Hôtel très sale pourrie a éviter
Tout
O hotel é incrível, quarto maravilhoso, funcionários extremamente simpáticos, dão várias dicas de passeios, café da manhã maravilhoso
Najati was very helpful, enjoyed my time there
Super hotel, Très bon Emplacement, accueil très chaleureux , il y a tout ce qu'il faut dans la chambre, je recommande fortement cet hôtel et je reviendrai sûrement.
Rien à signaler
Netter Besitzer, sehr herzlich und bemüht.
Parken vor dem Hotel hat super geklappt.
Großzügiges Bett, tolle Dusche und sogar ein Föhn.
Für den Tag in Petra konnte man sich ab 6:30 das Frühstück als Paket mitgeben lassen, was wir in Anspruch genommen haben - es war üppig und gut!
In unserem Zimmer hat leider nur eine Steckdose funktioniert, eine weitere hat gefunkt von alleine, diese befand sich direkt über den Kissen auf dem Bett.
Das Hotel war etwas hellhörig, neben uns war eine Nacht eine sehr große Reisegruppe im Hotel, die haben über uns die ganze Zeit Möbel verrückt, was man gehört hat.
Accoglienza molto cordiale, stanza spaziosa e pulita. Petra a poca distanza. Tranquillo. Camere rifatte e asciugamani cambiati ogni giorno.
Assolutamente nulla
We had a very pleasant stay at this property. The room was spotless and well-maintained, with all the basic amenities we needed for a comfortable stay. The staff stood out for their responsiveness — they were extremely prompt in answering any questions and quick to provide anything we requested.
The breakfast was fresh and enjoyable, offering a great start to the day. What we appreciated most was how helpful the team was beyond just the stay — they gave us useful tips that made our visit to Petra much easier and more enjoyable. They also recommended a fantastic place for dinner where we got to try authentic Jordanian cuisine, which turned out to be a highlight of our trip.
Overall, a smooth, comfortable experience with genuinely helpful hospitality.
Nothing
Der Empfang, die Unterstützung und der Abschied von Herrn Najhati..
Es is sehr sauber sowie modern eingerichtet.
Accessible and very near to the Beach. But exceptional service from Mr. Yasir was the show stopper. He helped us arrange the complete trip with such ease that we could spend time enjoying and do not have to worry about. Hats off to them..
Tout est parfait !! L'emplacement et surtout l'homme a l'accueil ! Un grand monsieur très gentil
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