Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
7.51
Some reviews noted issues with cleanliness and maintenance, indicating room for improvement.
Service
9.48
Staff received consistent praise for being friendly and helpful.
Location
9.52
Multiple reviews highlighted the hotel's excellent central location.
Room Quality
8.47
Room quality was generally good, though some guests found the rooms dated.
Amenities
8.5
Some amenities, like the lack of a gym or pool, were mentioned negatively.
Value for Money
8.96
Overall value perception was mixed, with some reviews indicating prices were high.
Food and Beverage
9.01
Breakfast was noted as good, but no specific negatives were mentioned.
Overall Experience
8.98
Most reviews were generally positive, tempered by some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:37

Property Description

Luxurious Accommodation
Experience the charm of The Mozart Prague - Preferred Hotels & Resorts, where history meets luxury. Stay in spacious rooms and suites equipped with modern amenities like free Wi-Fi and flat-screen TVs, offering a comfortable retreat after exploring the nearby Charles Bridge and Old Town Square.

Wellness Oasis
Indulge in relaxation at our wellness centre, where you can enjoy a variety of massages, beauty treatments, and hairdressing services. Unwind in the sauna for the ultimate pampering experience, rejuvenating both your body and mind.

Fine Dining Experience
Savor exquisite dining at our upscale restaurant, blending the finest ingredients with global culinary trends. Start your day with a delicious breakfast at the Bellevue restaurant, setting the tone for a memorable stay.

Book now at The Mozart Prague - Preferred Hotels & Resorts for a truly unforgettable experience in the heart of Prague.

Important information:

Rates are quoted in EUR and invoiced in CZK. Payments in EUR are not accepted.

Please note that the property`s exchange rate can be different to the one provided by your bank. If paying by credit card, it will be charged in CZK. Differences are not refundable.

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

8.8
Based on 703 reviews
Cleanliness: 7.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
A
Andrew couple ca
10
2026-08-06 via Nuitee
Y
YUNYUN couple us
10
2026-08-06 via Nuitee
M
Martina family_with_children lu
9
Wir waren mit unseren Aufenthalt im ganzen sehr zufrieden und werden wieder kommen.😃
Pros:

Super Lage im Zentrum von Prag.
Sehr guten Frühstück.
Große und saubere Zimmer.
Sehr freundliches und hilfsbereites Personal an der Rezeption und Frühstücksraum.
Wir hatten Zimmer Richtung Hoff,es war sehr ruhig.

Cons:

Personal im Bar arbeitete sehr unproffessionel.
Wir haben den Bar 2x besucht und mit der Bestellung hatte es gar nicht geklappt,obwohl genug Personal da war und wenig Gäste,was sehr schade ist für so ein luxuriösen Hotel.
Ich finde auch sehr Schade,daß Personal (grösste Teil,vor allem Rezeption) nur englisch spricht,kein Wort tschechisch!!!

2026-08-02 via Nuitee
R
Richard couple gb
10
Fantastic location to stay in a lovely city
Pros:

Loving setting close to the Charles Bridge and Old town. Tram stop just outside so really easy to get around. Staff were very friendly and helpful and Alan, the concierge, booked a lovely restaurant and boat trip for us. Breakfast was great.

Cons:

Nothing

2026-08-02 via Nuitee
R
Richard couple gb
10
Great place to staff close to all the main sites
Pros:

Lovely hotel in great location close to Charles Bridge and Old Town. There was a tram stop right outside so easy to get around. Lovely view over the river to the castle. Staff were very helpful and the breakfast was really nice.

Cons:

Nothing

2026-08-02 via Nuitee
V
Valeria couple fr
10
2026-07-24 via Nuitee
N
Nadia couple gb
8
The best holiday I've had. - truly memorable . Prague is absolutely amazing and the hotel was fab.
Pros:

We were upgraded to an Executive room which was absolutely fabulous. Location was excellent - used no transport whatsoever . Breakfast was excellent .

Cons:

I had two keep asking for more tea bags even though I'd requested extra tea bags as we not drink coffee . I made my request both at the desk and from the room . Only on the first day did they turn up - the next 2 days I had to take the extra tea bags and milk from the breakfast room .

For a longer stay I would have found the selection included for breakfast from the menu very limiting -it was basically only eggs cooked in different ways .

2026-07-22 via Nuitee
M
Matthias couple de
9
2026-07-20 via Nuitee
J
Jaivrat solo_traveller au
7
Pros:

Great location

Cons:

Could improve the breakfast spread.

2026-07-02 via Nuitee
D
Darka solo_traveller cz
10
2026-07-01 via Nuitee
I
ipad couple ua
5
Не очень
Pros:

Месторасположение отеля

Cons:

Полуподвальное помещение, нет блэк аут шторы , постоянно светло .утром ездит персонал и это все очень слышно мы проснулись в 6:30 утра из-за этого.нет кондиционера в жару плюс 35 было невыносимо жарко. Но Предоставили вентилятор.
Соотношение цены качество . Такой номер должен стоить 100 евро а не 300

2026-06-27 via Nuitee
B
Benedict solo_traveller ch
8
2026-06-14 via Nuitee
A
Andrew couple gb
10
2026-06-13 via Nuitee
A
Altundaş solo_traveller tr
9
Pros:

The hotel is in a very central location. We would like to thank the staff, the manager, Ksenya, David, and the young French employee who was very helpful.

Cons:

We didn't encounter any problems.

2026-06-10 via Nuitee
S
Saif couple ae
8
2026-06-10 via Nuitee
S
Saif couple ae
8
2026-06-10 via Nuitee
P
Paul couple de
8
2026-06-10 via Nuitee
O
Olessya solo_traveller kz
10
Pros:

Я в восторге и от расположения и от отеля и от персонала, тем более есть с чем сравнить. Но я останавливалась всего на 1 ночь

2026-06-10 via Nuitee
M
Marie-Jeanne family_with_children ro
9
2026-06-08 via Nuitee
K
Karl couple br
9
2026-06-08 via Nuitee