Hyatt House Nashville Downtown-Convention Center

Hotels
Hyatt House
8.8 (3444 reviews)
535 REP JOHN LEWIS WAY S , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
High parking fees
Weak water pressure in shower

Categories

Cleanliness
8.7
Hotel is noted for being clean.
Service
9.2
Staff were described as lovely and polite.
Location
9.2
Great location near Broadway and convenient access.
Room Quality
8.7
Rooms were modern, clean, and spacious.
Amenities
8.7
Facilities include indoor pool and good parking garage.
Value for Money
8.2
Some issues reported regarding parking fee discrepancies.
Food and Beverage
8.7
Breakfast variety and quality were well-received.
Overall Experience
9
Overall a highly enjoyable stay with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:22

Property Description

Luxurious Accommodations
Hyatt House Nashville Downtown-Convention Center offers air-conditioned rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a fully equipped kitchen for added convenience.

Exceptional Facilities
This hotel boasts a fitness centre, indoor pool, restaurant, bar, and shared lounge for guests to unwind and socialize. Private parking is available on site, ensuring a hassle-free stay for all visitors.

Convenient Services
Guests can start their day with a delicious buffet breakfast and take advantage of the business centre, snack bar, and 24/7 reception services. Plus, the multilingual staff is always ready to assist, making your stay comfortable and enjoyable.

Experience the best of Nashville at Hyatt House Downtown-Convention Center. Book your stay now for a memorable and seamless trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 3444 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
A
Audreanna solo_traveller us
10
Pros:

Very nice and clean , workers was nice

Cons:

The parking .. paid for parking at the hotel and when made it back in from an outing all the parking spaces were took up . I don’t think they should charge for parking to be honest

2026-03-28 via Nuitee
M
Medina Olague couple us
4
2026-03-27 via Nuitee
P
Pharis couple us
3
2026-03-27 via Nuitee
M
Martinez family_with_children us
6
Pros:

I like the size of our suite. It was very spacious.

Cons:

The toilet was clogged and they didn’t have maintenance on-call. We had to pack all of our belongings and get a new room which was half the size of what we originally booked. I was supposed to get a discount on our charge but didn’t see anything on the receipt that was emailed.

2026-03-27 via Nuitee
I
Ibrahim family_with_children ae
9
Pros:

Location. Lobby area classy/comfortable/nice to meet in

Cons:

Price

2026-03-26 via Nuitee
T
Tracey couple us
10
Was impressed by not only the staff, but the rooms were nice and clean, and breakfast was very good!
Pros:

All the employees were so nice and the location is very convenient to Broadway.

Cons:

Nothing

2026-03-26 via Nuitee
T
Thompson extended_group us
9
2026-03-25 via Nuitee
N
Nicki couple gb
9
Short break in Nashville.
Pros:

Great location. Easy walking to main attractions, but quiet. Good range of healthy breakfast options. Spacious bedrooms.

2026-03-25 via Nuitee
H
Herman couple us
8
2026-03-25 via Nuitee
F
Fallon family_with_children us
8
It was a really nice hotel.
Pros:

Great location to Broadway street and downtown Nashville.

Cons:

The beds weren’t that comfortable.

2026-03-25 via Nuitee
I
Isabelle couple ch
10
Très bon hôtel très propre
Pros:

L’hôtel est tout proche de Broadway à pied et dispose d’un grand parking. Nous voyageons à travers les USA depuis 3 semaines et c’est l’hôtel le plus propre dans lequel nous avons dormi. Tout est impeccable. Un grand merci à Jada à la réception pour son sourire, sa gentillesse et son professionnalisme.

Cons:

Certaines personnes se permettent de se baigner dans la piscine en short et T-shirt car elles n’ont pas de maillot de bain. C’est dégoûtant et ça ne donne pas envie d’aller se baigner.

2026-03-24 via Nuitee
H
Heike couple de
8
Für unseren Zweck geeignet.
2026-03-24 via Nuitee
C
Casie extended_group us
10
Would definitely stay here again next time!
Pros:

The location downtown was excellent. The beds were very comfortable and the shower was perfect. Very accommodating for room location request.

Cons:

Could use a larger garbage can in the kitchen area.

2026-03-24 via Nuitee
P
Petra couple de
9
Tolles Hotel, gute Lage
Pros:

Tolle Lage, alles in Laufnähe. Restaurants, Bars, Museen.
Sehr gutes Personal.
Großes Fitnessstudio und Pool.
Porzellan Geschirr und echtes Besteck

2026-03-23 via Nuitee
M
Mark couple us
10
2026-03-23 via Nuitee
K
Kieran couple ie
7
2026-03-22 via Nuitee
J
Jamie family_with_children us
8
Stay was short and expensive
Pros:

Very clean. Staff was great

Cons:

Room very expensive

2026-03-22 via Nuitee
C
Celia family_with_children us
8
2026-03-21 via Nuitee
S
Sudheendran couple us
10
2026-03-21 via Nuitee
M
Marianne couple us
10
We couldn’t have asked for better. This was a last minute trip and it was great.
Pros:

Everything M and it started with Ashley at the counter? She made a horrible week change to joy.

2026-03-21 via Nuitee