Hyatt House Nashville Downtown-Convention Center

Hotels
Hyatt House
8.8 (3722 reviews)
535 REP JOHN LEWIS WAY S , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
High parking fees
Weak water pressure in shower

Categories

Cleanliness
8.7
Hotel is noted for being clean.
Service
9.2
Staff were described as lovely and polite.
Location
9.2
Great location near Broadway and convenient access.
Room Quality
8.7
Rooms were modern, clean, and spacious.
Amenities
8.7
Facilities include indoor pool and good parking garage.
Value for Money
8.2
Some issues reported regarding parking fee discrepancies.
Food and Beverage
8.7
Breakfast variety and quality were well-received.
Overall Experience
9
Overall a highly enjoyable stay with great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:22

Property Description

Luxurious Accommodations
Hyatt House Nashville Downtown-Convention Center offers air-conditioned rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a fully equipped kitchen for added convenience.

Exceptional Facilities
This hotel boasts a fitness centre, indoor pool, restaurant, bar, and shared lounge for guests to unwind and socialize. Private parking is available on site, ensuring a hassle-free stay for all visitors.

Convenient Services
Guests can start their day with a delicious buffet breakfast and take advantage of the business centre, snack bar, and 24/7 reception services. Plus, the multilingual staff is always ready to assist, making your stay comfortable and enjoyable.

Experience the best of Nashville at Hyatt House Downtown-Convention Center. Book your stay now for a memorable and seamless trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 3722 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
K
Kevin solo_traveller gb
8
2026-06-26 via Nuitee
M
Matias couple us
10
Peaceful stay
Pros:

Friendly customer service an breakfast was great

Cons:

N/A

2026-06-26 via Nuitee
L
LEONARD family_with_children us
5
Cons:

Waited a long time to get checked in to room. Had to keep asking at the desk if the room was ready. Felt like the desk staff ignored us. We had reservations and wanted to freshen up and change clothes before going. Check in was NOT 4pm!!!

2026-06-25 via Nuitee
D
David couple au
9
Pros:

Extremely comfy bed, great location.

2026-06-24 via Nuitee
L
Linda couple us
9
2026-06-24 via Nuitee
J
Julia solo_traveller us
9
2026-06-24 via Nuitee
I
Igor extended_group hr
9
Nashville 2 noći.
Pros:

Uredno, čisto i udobno.

Cons:

Doručak bi mogao biti raznovrsniji.

2026-06-23 via Nuitee
S
Susan couple au
9
2026-06-23 via Nuitee
K
Kaylan couple us
10
Pros:

Everything

2026-06-23 via Nuitee
J
John couple us
10
2026-06-23 via Nuitee
D
Debbie couple us
7
The staff was nice, it was clean, it was just chaotic checking in.
Pros:

It was clean and looked newish inside. The room was great.

Cons:

The location was a bit sketchy. There were homeless people, beggars, and it was hard to get in and out.

There were issues with getting into the garage to park. The gate wouldn’t open for several people and the assistance button wasn’t working well. We kept having to go back inside to get help.

2026-06-23 via Nuitee
D
Daniel solo_traveller us
10
2026-06-22 via Nuitee
C
Conor solo_traveller ie
10
Brilliant
Pros:

Everything about the hotel I loved. The location. The facilities and the room was all top notch

Cons:

Price was a bit expensive but it was a busy time of year

2026-06-22 via Nuitee
R
Ryan couple us
7
2026-06-22 via Nuitee
M
Marie extended_group ie
9
2026-06-22 via Nuitee
M
Mohamed solo_traveller ch
8
Empfehlenswert - Personal war top (Jada)
Pros:

Das Personal, vor allem Jada, war sehr hilfsbereit und hat uns bei einem Ereignis bzgl. Automietung geholfen. Die Ausstattung und das Zimmer waren top.
Wir konnten das Zimmer aufgrund des Lärms problemlos austauschen.

Cons:

Das Frühstück war leider nicht vielfältig, vor allem Früchte und auch das Brot

2026-06-22 via Nuitee
D
David solo_traveller hr
9
2026-06-22 via Nuitee
M
Maria reina couple us
8
Pros:

Near the convention and restaurants

Cons:

Lots of homeless around

2026-06-22 via Nuitee
M
Martha Bugher solo_traveller us
8
Best shower ever
Pros:

We have stayed a lot of places in Nahville, but this is one of our favorites. It was a good location, but the room was gorgeous and laid out so well. The kitchen was perfect and included smart seating. The sitting/living room was spacious and comfortable. The bed was exactly what we needed for a good night's sleep. The tv swiveled to be seen in the living or bedroom. The bathroom and closets were great. The shower was one of the best I've ever been in.

Cons:

It was expensive but worth it. The breakfast was not great and there weren't a lot of options for coffee. There was a lot of noise late at night, but the bed was so nice, we were able to sleep through some of it.

2026-06-22 via Nuitee
R
Rachel family_with_children us
9
We would stay again
Pros:

The room layout. The beds and the bathroom. We didn’t use the kitchen, but the coffee pot was disgusting.

Cons:

The parking and not a lot of options for those with celiac needing gluten-free food.

2026-06-22 via Nuitee