Leonardo Hotel Southampton

Hotels
•
Leonardo Hotels
8 (8513 reviews)
Charlotte Place , Southampton , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cold room
No swimming pool

Categories

Cleanliness
8.08
Several reviews mention spotlessly clean but others had issues with key cards.
Service
8.55
Staff were noted as friendly and helpful, providing a warm welcome.
Location
8.59
The location was consistently praised as convenient and close to shops.
Room Quality
7.54
Mixed feelings with some comfortable rooms but issues with cold temperatures and broken key cards.
Amenities
7.07
Amenity concerns such as the pool being unavailable led to disappointment.
Value for Money
8.03
General sentiments indicate good value, with some mentioning good deals.
Food and Beverage
8.08
Breakfast service and food were specifically highlighted positively.
Overall Experience
8.05
Overall a good experience with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:52

Property Description

Modern Hotel Overlooking East Park

Luxurious Rooms and Amenities
The stylish rooms at Leonardo Hotel Southampton feature Dream beds, crisp bed linens, and spacious bathrooms with luxury toiletries. Guests can also enjoy a flat-screen TV, a work desk, and high-speed internet access for a comfortable stay.

Dining and Entertainment Options
Indulge in the international dinner menu at the hotel's modern restaurant or unwind at the relaxing bar offering light lunches, tasty snacks, and fresh coffees. Perfect for a delightful dining experience without leaving the hotel premises.

Convenient Location and Nearby Attractions
Located in the heart of Southampton centre, the hotel is just a short walk from the City Art Gallery and Mayflower Theatre. With Southampton Central Railway Station nearby, exploring the city is convenient. Book your stay at Leonardo Hotel Southampton for a memorable experience.

Important information:

Please note that a deposit per room is payable upon check-in.

Please note that the hotel does not have parking facilities. Private parking is available at Grosvenor Square Car Park, a 5-minute walk from the property. The postcode is SO15 2GR. It costs GBP 11 per 24 hours.

Children's cinema room with complimentary squash, popcorn and ice lollies is open from 6pm to 8pm, Monday to Saturday during Hampshire school holidays, and on Fridays & Saturdays only during all other weeks. Children's movies are shown from 6pm, and children must be accompanied by an adult/guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 8513 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
K
Kevin • extended_group • gb
6
Ok
2026-06-27 • via Nuitee
R
Raymonde • couple • tn
6
Cons:

Chambre avec climatiseur….en panne !!!pendant la vague de chaleur(37 degrés). Pas de frigo , même pas une bouteille d’eau pour s’hydrater !
La salle de bain : évier minuscule ,pas de place ou déposer nos objets de toilette…,

Jamais, nous ne retournerons dans cet hôtel !

2026-06-27 • via Nuitee
T
Toni • couple • ie
4
Good location, no excuse for not being clean, grubby and tired decor, also big hotel has no excuse for crazy set-up at b
Pros:

Nice staff, good location

Cons:

Room grubby, dirty carpet, not hoovered properly, pubes on wall of shower, bedside tables not cleaned properly. Breakfast was an ordeal, lots of queuing, tried to get us to sit at a table with people we did not know, ran out of food, glasses and clean delf…

2026-06-27 • via Nuitee
I
Irina • couple • us
2
Poorly managed hotel, outdated rooms.
Cons:

Poorly managed hotel, outdated rooms.

2026-06-27 • via Nuitee
H
Hester • couple • au
9
2026-06-27 • via Nuitee
N
Neale • solo_traveller • gb
9
Great stay .
Pros:

Loved the concept of the hotel . Location is great . Staff are very attentive and friendly.
Clean and comfortable.

Cons:

I feel that I did pay over the odds for our stay but we were there to see Take That at St Mary's and all prices for whatever accommodation was left were very high .

I think our bathroom needed a little bit of attention as it just seemed a little dated and the shower head was scaled .

2026-06-27 • via Nuitee
S
Sibekithemba • couple • gb
10
2026-06-27 • via Nuitee
F
Francesco • couple • it
5
A parte la gentilezza del personale, tutto da cancellare
Pros:

Quasi nulla. Forse il bar della reception, peraltro sempre molto affollato

Cons:

Bagno molto piccolo e per nulla all’altezza delle stelle assegnate ( impropriamente!) all’hotel

2026-06-27 • via Nuitee
J
Jorge • family_with_children • gb
10
Amazing from start to finish
Pros:

The friendliness of staff and how clean and well kept

Cons:

Location near a ruff side of Southampton

2026-06-27 • via Nuitee
M
Michael • couple • ie
1
A moth infestation and poor management of the situation have ensured I will not return to Leonardo
Pros:

The location was okay.

Cons:

This was one of the worst hotels I have stayed in. We arrived early and were happy to find out that a room was already available for an early check in fee of £20. We paid the fee and were given a room.

Upon entering I completed my room sweep and found it in a disgusting state. There were live moths and moth carcasses on the mattress under the sheets. Clearly, the cleaner had seen the moths and made the decision to simply make the bed overtop of them. This is fully unacceptable.

We also found the corners of the room disgusting - live moths and a carpet that had been chewed. When I went down to reception to ask for a new room the staff did provide us with a new room but no offer of compensation. Based on their reaction and the severity of the issue the moths were a known problem. I left the hotel scared that my clothes are now moth infested and having paid an up-charge for the pleasure. I will not be returning to Leonardo hotels and will be advising anyone who will listen to avoid a chain that charges customers fees and extra fees to stay in bug infested rooms.

2026-06-27 • via Nuitee
E
Emma • solo_traveller • gb
10
Fabulous hotel pre cruise stay
Pros:

Spotless room, air con, friendly staff, comfortable beds. Great location.

Cons:

Nothing to say.

2026-06-27 • via Nuitee
D
Daniela • solo_traveller • sk
8
Pros:

Location

Cons:

N/a

2026-06-27 • via Nuitee
R
Rufat • couple • gb
10
2026-06-26 • via Nuitee
S
Susan • couple • gb
9
I would stay here again!
Pros:

Being on the top floor

Cons:

The duvet was too heavy - and not because it was hot during our stay

2026-06-26 • via Nuitee
D
David • family_with_children • gb
10
Pros:

All the staff were fantastic

2026-06-26 • via Nuitee
K
Kalvinder • solo_traveller • gb
8
2026-06-26 • via Nuitee
B
Bird • couple • gb
10
Very good
Pros:

All good

Cons:

Nothing

2026-06-26 • via Nuitee
A
Alan • solo_traveller • gb
10
Excellent Hotel
Pros:

Everything

Cons:

N/a

2026-06-26 • via Nuitee
K
Kelly • solo_traveller • gb
5
Was ok, but wouldn’t go back again.
Pros:

Clean, modern and very stylish.

Cons:

Was very busy and not enough staff working on the bar and on reception.
Had to wait 1 hour and 30 minutes to check into our room.
Also asked for a fan to be delivered to our room, as it was extremely hot still even with air con. We then had to wait over an hour and still didn’t receive one. I then had to go back to reception to ask again.

2026-06-26 • via Nuitee
T
Toni • extended_group • gb
8
Great hotel in a great location
Pros:

Extremely welcoming and friendly staff, extremely clean room, lovely breakfast and a great location for our needs.

Cons:

Nothing other than no parking

2026-06-26 • via Nuitee