Leonardo Hotel Southampton

Hotels
Leonardo Hotels
8 (9049 reviews)
Charlotte Place , Southampton , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cold room
No swimming pool

Categories

Cleanliness
8.08
Several reviews mention spotlessly clean but others had issues with key cards.
Service
8.55
Staff were noted as friendly and helpful, providing a warm welcome.
Location
8.59
The location was consistently praised as convenient and close to shops.
Room Quality
7.54
Mixed feelings with some comfortable rooms but issues with cold temperatures and broken key cards.
Amenities
7.07
Amenity concerns such as the pool being unavailable led to disappointment.
Value for Money
8.03
General sentiments indicate good value, with some mentioning good deals.
Food and Beverage
8.08
Breakfast service and food were specifically highlighted positively.
Overall Experience
8.05
Overall a good experience with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:52

Property Description

Modern Hotel Overlooking East Park

Luxurious Rooms and Amenities
The stylish rooms at Leonardo Hotel Southampton feature Dream beds, crisp bed linens, and spacious bathrooms with luxury toiletries. Guests can also enjoy a flat-screen TV, a work desk, and high-speed internet access for a comfortable stay.

Dining and Entertainment Options
Indulge in the international dinner menu at the hotel's modern restaurant or unwind at the relaxing bar offering light lunches, tasty snacks, and fresh coffees. Perfect for a delightful dining experience without leaving the hotel premises.

Convenient Location and Nearby Attractions
Located in the heart of Southampton centre, the hotel is just a short walk from the City Art Gallery and Mayflower Theatre. With Southampton Central Railway Station nearby, exploring the city is convenient. Book your stay at Leonardo Hotel Southampton for a memorable experience.

Important information:

Please note that a deposit per room is payable upon check-in.

Please note that the hotel does not have parking facilities. Private parking is available at Grosvenor Square Car Park, a 5-minute walk from the property. The postcode is SO15 2GR. It costs GBP 11 per 24 hours.

Children's cinema room with complimentary squash, popcorn and ice lollies is open from 6pm to 8pm, Monday to Saturday during Hampshire school holidays, and on Fridays & Saturdays only during all other weeks. Children's movies are shown from 6pm, and children must be accompanied by an adult/guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8
Based on 9049 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
M
Marjorie solo_traveller gb
10
Pros:

Good location the bar service was good

Cons:

The bathroom was a little tired round the bath and mirrors better lighting would be good

2026-08-29 via Nuitee
N
Natasha solo_traveller gb
8
A bit further away from the cruise terminal but clean and comfortable
Pros:

Clean and welcoming staff

2026-08-29 via Nuitee
F
Faisal Maqsood couple gb
9
Pros:

The most interesting part of this stay is staff
One of the best member of the staff is lewis. Every week i stay in this hotel and been served by lewis. I asked him for complimentary one hour late check out. He helped me out straight away. I appreciate him. I am hoping management will let him be informed about the feedback and treat him well. Thanks!

2026-08-29 via Nuitee
C
Caroline family_with_children gb
10
Would happily stay again.
Pros:

Great breakfast and friendly staff. Well located.

Cons:

Bathroom had a little wear and tear but nothing major. Good sized room.

2026-08-29 via Nuitee
C
Christopher couple au
4
Very expensive for the quality of the room
Cons:

We were given an old room with a toilet that only worked intermittently @ shower that was substandard. The TV remote was falling apart & the TV was the smallest i have ever seen in a hotel . Bed and pillows were hard & uncomfortable

2026-08-29 via Nuitee
F
Faisal Maqsood couple gb
10
2026-08-29 via Nuitee
S
Samantha extended_group gb
10
2026-08-29 via Nuitee
E
Elina 1977 solo_traveller fi
9
2026-08-28 via Nuitee
G
Gisela couple pr
10
2026-08-28 via Nuitee
P
Peter couple ca
8
2026-08-27 via Nuitee
P
Piers solo_traveller gb
7
2026-08-27 via Nuitee
N
Natalie solo_traveller gb
10
Pros:

The staff are amazing

2026-08-27 via Nuitee
J
Jill family_with_children gb
7
Great place to stay night before a cruise
Pros:

Great rooms

Cons:

The bar staff were rude

2026-08-27 via Nuitee
S
Sophie solo_traveller gb
8
2026-08-27 via Nuitee
B
Beatriz extended_group gb
9
2026-08-27 via Nuitee
Özlem solo_traveller tr
7
2026-08-27 via Nuitee
O
Olivia couple gb
8
2026-08-27 via Nuitee
R
Roger couple gb
9
At discounted rate paid, very good value, comfortable stay in good location
Pros:

Location immediately adjacent extensive parkland, convenient walking distance from rail station & a shopping centre. Very good value on a Sunday & Monday night with hotel & booking.com discounts. Very comfortable & clean

Cons:

No prior warning that Fire alarm on Monday morning was in fact a routine test. No mention in room info sheets or fire exit placard nor warning at reception check in. Albeit disruptive, the escape route worked & the final fire exit doors to the Street weren’t locked. Senior management could improve overall level of compliance with the Regulatory Reform Act (Fire Safety) Order 2005 - to avoid customer panic, confusion, inconvenience & complaints.

2026-08-27 via Nuitee
J
Jean solo_traveller gb
10
Pros:

Lovely hotel, very clean and modern. Staff were very friendly and helpful.

Cons:

In the middle of ring roads

2026-08-27 via Nuitee
L
Lee couple gb
9
Amazing
Pros:

Ideal location for cruise

Cons:

Nothing

2026-08-27 via Nuitee