Leonardo Hotel Southampton

Hotels
Leonardo Hotels
8 (8734 reviews)
Charlotte Place , Southampton , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cold room
No swimming pool

Categories

Cleanliness
8.08
Several reviews mention spotlessly clean but others had issues with key cards.
Service
8.55
Staff were noted as friendly and helpful, providing a warm welcome.
Location
8.59
The location was consistently praised as convenient and close to shops.
Room Quality
7.54
Mixed feelings with some comfortable rooms but issues with cold temperatures and broken key cards.
Amenities
7.07
Amenity concerns such as the pool being unavailable led to disappointment.
Value for Money
8.03
General sentiments indicate good value, with some mentioning good deals.
Food and Beverage
8.08
Breakfast service and food were specifically highlighted positively.
Overall Experience
8.05
Overall a good experience with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:52

Property Description

Modern Hotel Overlooking East Park

Luxurious Rooms and Amenities
The stylish rooms at Leonardo Hotel Southampton feature Dream beds, crisp bed linens, and spacious bathrooms with luxury toiletries. Guests can also enjoy a flat-screen TV, a work desk, and high-speed internet access for a comfortable stay.

Dining and Entertainment Options
Indulge in the international dinner menu at the hotel's modern restaurant or unwind at the relaxing bar offering light lunches, tasty snacks, and fresh coffees. Perfect for a delightful dining experience without leaving the hotel premises.

Convenient Location and Nearby Attractions
Located in the heart of Southampton centre, the hotel is just a short walk from the City Art Gallery and Mayflower Theatre. With Southampton Central Railway Station nearby, exploring the city is convenient. Book your stay at Leonardo Hotel Southampton for a memorable experience.

Important information:

Please note that a deposit per room is payable upon check-in.

Please note that the hotel does not have parking facilities. Private parking is available at Grosvenor Square Car Park, a 5-minute walk from the property. The postcode is SO15 2GR. It costs GBP 11 per 24 hours.

Children's cinema room with complimentary squash, popcorn and ice lollies is open from 6pm to 8pm, Monday to Saturday during Hampshire school holidays, and on Fridays & Saturdays only during all other weeks. Children's movies are shown from 6pm, and children must be accompanied by an adult/guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 8734 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
A
Abdulla solo_traveller gb
1
2026-07-18 via Nuitee
J
John family_with_children gb
10
Had a lovely stay, would definitely recommend this hotel.
Pros:

Reception staff excellent service was brilliant, Lewis was really helpful, what a lovely smile, never stopped smiling all day, would have no problem recommending this hotel.

Cons:

Could not fault our stay, was lovely

2026-07-18 via Nuitee
G
Gillian couple gb
4
Ok for one night but probably wouldn’t stay there again
Pros:

Location and staff

Cons:

Rooms tv didn’t work no fridge bathroom shower curtains?? Really it’s 2026 !! it was very hot the room looked severely tired the plus was bed was very comfortable

2026-07-18 via Nuitee
Z
Zak couple gb
8
2026-07-18 via Nuitee
K
Katie family_with_children gb
5
Was ok wouldn’t stay again as over priced
Pros:

Staff very polite and friendly
Bar and seating
Drinking station

Cons:

Rooms very basic for price bathroom very poor for price
Pillow was hard no biscuits with tea facilities
Mini fridge would be good for cost children’s portion for dinner was disgusting 3 slices of pizza awful and yo ask for extra money for chips or sides ridiculous
My main meal sausage not cooked properly
Very dangerous to access hotel with children
Paying top money for hotel but not getting top value
Over priced

2026-07-18 via Nuitee
R
Rafal solo_traveller gb
10
2026-07-18 via Nuitee
K
Kristel Charmaine couple gb
4
Cons:

The first room provided was not clean. We saw visible the stained sheets and packet of sandwich.

2026-07-17 via Nuitee
G
Gaynor couple gb
10
Excellent
Pros:

The room was very clean and the luxury of air conditioning was great

2026-07-17 via Nuitee
J
Jane solo_traveller gb
9
Highly recommended for service and comfort
Pros:

A comfortable sleep with excellent, quiet air conditioning and secondary glazing in a recently refurbished room. All the staff we met in Reception and at breakfast were friendly and helpful, breakfast was plentiful and varied, including with healthier options, and the location opposite a park was handy for a Guildhall event we were attending. Huge tv in the room for watching the England (football) semi-final. Bottled water and treats provided in the room.

Much improved since a stay years ago (when it was Jury's Inn) and I would definitely stay again and recommend it. And a particular thumbs-up for the colleague behind the buffet who tended to a small girl's request for nutella on her croissant when she went to the buffet by herself. He was professional and gently attentive.

Cons:

Minor finishing required to bathroom paintwork around tiles and door frame.
Curtain or door needed on the closet to screen the view of iron and ironing board while in bed, although the decoration in the room was good.

2026-07-17 via Nuitee
G
GABRIEL solo_traveller br
9
2026-07-17 via Nuitee
E
Eirini solo_traveller cy
7
2026-07-17 via Nuitee
שאול טולדנו החזקות solo_traveller il
7
Pros:

מיקום וצוות קבלה

Cons:

חדר מקלחת מיושן ארוחת בוקר דלה

2026-07-17 via Nuitee
I
Ian family_with_children gb
9
Emergency accommodation but well looked after
Pros:

Comfy room, great service, exceptionally good food

Cons:

Very expensive on a Saturday night however very reasonable on a Sunday

2026-07-17 via Nuitee
J
Jan solo_traveller gb
10
2026-07-16 via Nuitee
T
Timothy solo_traveller gb
6
2026-07-16 via Nuitee
K
Kelly solo_traveller gb
10
2026-07-16 via Nuitee
L
Laura solo_traveller fr
5
Rapport qualité prix mauvais
Pros:

C’était proche de l’endroit où je devais aller et l’accueil est plutôt gentil

Cons:

La propreté n’est pas parfaite, le petit déjeuner n’est vraiment pas bon (il y a un peu de choix heuresement mais rien n’est bon c’est très industriel). Je trouve que c’est un hôtel acceptable mais pas pour ce prix là.

2026-07-16 via Nuitee
B
Bee solo_traveller gb
10
2026-07-16 via Nuitee
I
Ian solo_traveller gb
8
Pros:

Friendly and helpful desk staff. Good location. Clean and comfortable

Cons:

Lack of a car park. Slow/few lifts given the number of cruise passengers with luggage

2026-07-16 via Nuitee
R
raffaele family_with_children fr
8
2026-07-16 via Nuitee