Leonardo Hotel Southampton

Hotels
Leonardo Hotels
8 (8345 reviews)
Charlotte Place , Southampton , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cold room
No swimming pool

Categories

Cleanliness
8.08
Several reviews mention spotlessly clean but others had issues with key cards.
Service
8.55
Staff were noted as friendly and helpful, providing a warm welcome.
Location
8.59
The location was consistently praised as convenient and close to shops.
Room Quality
7.54
Mixed feelings with some comfortable rooms but issues with cold temperatures and broken key cards.
Amenities
7.07
Amenity concerns such as the pool being unavailable led to disappointment.
Value for Money
8.03
General sentiments indicate good value, with some mentioning good deals.
Food and Beverage
8.08
Breakfast service and food were specifically highlighted positively.
Overall Experience
8.05
Overall a good experience with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:52

Property Description

Modern Hotel Overlooking East Park

Luxurious Rooms and Amenities
The stylish rooms at Leonardo Hotel Southampton feature Dream beds, crisp bed linens, and spacious bathrooms with luxury toiletries. Guests can also enjoy a flat-screen TV, a work desk, and high-speed internet access for a comfortable stay.

Dining and Entertainment Options
Indulge in the international dinner menu at the hotel's modern restaurant or unwind at the relaxing bar offering light lunches, tasty snacks, and fresh coffees. Perfect for a delightful dining experience without leaving the hotel premises.

Convenient Location and Nearby Attractions
Located in the heart of Southampton centre, the hotel is just a short walk from the City Art Gallery and Mayflower Theatre. With Southampton Central Railway Station nearby, exploring the city is convenient. Book your stay at Leonardo Hotel Southampton for a memorable experience.

Important information:

Please note that a deposit per room is payable upon check-in.

Please note that the hotel does not have parking facilities. Private parking is available at Grosvenor Square Car Park, a 5-minute walk from the property. The postcode is SO15 2GR. It costs GBP 11 per 24 hours.

Children's cinema room with complimentary squash, popcorn and ice lollies is open from 6pm to 8pm, Monday to Saturday during Hampshire school holidays, and on Fridays & Saturdays only during all other weeks. Children's movies are shown from 6pm, and children must be accompanied by an adult/guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 8345 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
E
Emilie family_with_children gb
9
Personnel fabuleux
Pros:

La situation accessible à pied depuis la gare et en même temps du centre ville

Cons:

Le fait que le dimanche soir il n y avait pas de session cinéma pour les enfants alors que le lundi était un bank holiday

2026-05-09 via Nuitee
S
Shirlee family_with_children gb
9
Pros:

Excellent service and large comfortable room

Cons:

Bathroom although very clean had an. Overwhelming smell of bleach

2026-05-09 via Nuitee
A
Amy solo_traveller ph
10
Exceptional Place to stay prior to Cruise. Staff are amazing with a beauiful hearts
Pros:

We absolutely loved this property. It was incredibly comfortable, but what truly made our stay special was the exceptional staff. After a 3 hour bus travel from London, we arrived at 3:00PM and quite exhausted. We mentioned to Tereza that we were seniors celebrating our 38th Wedding Anniversary and hoped for a comfortable room. She went above and beyond, immediately providing us with a complimentary upgrade to an executive suite and when we arrived at the hotel after our city walked we recieved a yummy cake with a message “ Happy Anniversary”. We were amazed of the love and compassion we received from her. We had a fantastic, restful sleep and a complimentary breakfast. Anyway, i am a Genius Level 3 member.
Upon checkout, Lewis assisted us for a storage of our luggages while we were waiting for our taxi pick up for our Northern European Cruise and of course booked by the pretty frontdesk Tereza. It was a "super-duper" great staying in this hotel for breakfast was sumptuous. The location is perfectj just a 10-minute walk to City Center especially to restaurants and shopping. United Kingdom is expensive, but for our 38th anniversary, it was worth every penny! A Filipina staff Tina is amazing.

Cons:

None

2026-05-09 via Nuitee
L
Laura couple gb
10
We booked to stay one night before a cruise the hotel was a short taxi trip from the train station and to the cruise ter
Pros:

Beautiful hotel, lovely staff

Cons:

Nothing

2026-05-09 via Nuitee
J
Joseph solo_traveller gb
9
2026-05-09 via Nuitee
L
Leticia family_with_children br
9
2026-05-09 via Nuitee
D
Darren solo_traveller gb
8
Superb service in a pleasant hotel.
Pros:

The staff were very helpful throughout.

Cons:

The pillows were a little firm. Parking wasn’t on site but not that far away.

2026-05-09 via Nuitee
B
Brigitte solo_traveller pl
8
Pros:

Dobra lokalizacja, czysty hotel, miły i pomocny personel. Możliwość przechowania bagażu. Żelazko w pokoju.

Cons:

Wanna z zasłoną prysznicowa.

2026-05-08 via Nuitee
P
Parminder family_with_children gb
10
2026-05-08 via Nuitee
K
Kelly couple gb
1
Pros:

The receptionist was nice

Cons:

The location is absolutely terrible, I wouldn't stay again purely of where it is, built on a roundabout with no parking. This needs to be made aware of on your website

2026-05-08 via Nuitee
D
DAVID solo_traveller gb
9
Pros:

There was a mix up over the booking by booking.com but the the hotel but Tereza at reception upgraded our room and gave us drinks vouchers. The manageress also came to us to apologise. We always stay at the Leonardo when in Southampton.

2026-05-08 via Nuitee
J
Jessy couple gb
10
Conveniently located, clean with great customer service.
Pros:

Close to the city centre and right next to a park.

Cons:

The rooms look a little dated.

2026-05-08 via Nuitee
W
Wayne couple gb
3
2026-05-07 via Nuitee
Z
Zane couple gb
10
It was good
Pros:

Everything

Cons:

Nothing

2026-05-07 via Nuitee
N
Nadia Stenman solo_traveller gb
10
Pros:

Such lovely and accommodating staff. Location was excellent

2026-05-07 via Nuitee
J
Jennifer extended_group gb
10
2026-05-06 via Nuitee
L
Lynn solo_traveller gb
10
Excellent Hotel
Pros:

We liked everything about the Hotel. We received Excellent service delivery. The ENTIRE staff team are Brilliant. Very great and wonderful team. The location is great. The rooms are very clean and the beds are very comfortable. Great atmosphere at the bar. The restaurant staff are absolutely fantastic. The food is Excellent - great variety. We strongly recommend Leonardo Hotel to anyone that wants a good experience, a good and wonderful stay.

Cons:

We did not like some guest parking their cars in front of the Hotel. This should not be tolerated by the Hotel staf

2026-05-06 via Nuitee
D
David couple ie
8
Had a lovely time was ideally situated for walking and exploring Southampton would stay there again
Pros:

Very helpful and friendly staff especially Rishit lovely person.Breakfast was excellent

Cons:

The food for the evening meal was of poor quality did not match the description on the menu

2026-05-05 via Nuitee
M
Misk solo_traveller je
10
2026-05-05 via Nuitee
N
Niki & Phil couple gb
7
Overall a good one night stay
Pros:

Good location, friendly staff, clean communal areas & the room was too.
Our room had complimentary coffee/drinks which was good although this was forgotten (?) at check-in. Had to go back to reception to ask however another staff Morita sorted it out efficiently.
Dinner at the restaurant was good. Used the luggage storage facility at check out, can't recall the staff's name who handled it but he was efficient, friendly at drop off & pick up.
Breakfast was lovely and hot! Really lovely lady called Tina was front of house at brekkie, very welcoming smile (she was at the bar later in the afternoon too & had the same energy 🌞).

Cons:

Small niggle; we had an issue with our keys/passes when we arrived (it wasn't near our mobiles), both didn't work. Had to go back down to get another set.
Sheer curtain in the room had small stains. Bath tub needs a good deep clean. Shower curtain a bit too short/just below the top of the bath tub.
First 2 waiting staff at dinner/restaurant seemed overwhelmed. One forgot an item ordered, these things happen but then it didn't arrive until we were about to finish. One seemed apathetic; delivered the forgotten item without a tray so her finger was in the salad bowl, almost touching the salad. My husband asked for a glass of whisky and she dropped it off in the middle of the table in haste. Had to catch her attention and ask if it was because she didn't know who it was for and she said yes...we laughed it off but it seemed obvious she couldn't be bothered to ask.
There was another staff from the kitchen who brought our mains and dessert; she was friendly and calm.

2026-05-05 via Nuitee