Ensueño HTL

Hotels
9 (112 reviews)
427 Calle Rivero , Arequipa , pe

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Old facilities
Limited breakfast variety

Categories

Cleanliness
8.5
Mixed sentiments regarding cleanliness, with some mentions of cleanliness being high along with some notes of old facilities affecting perceptions.
Service
9.5
Consistently highlighted as excellent, with multiple praises for the staff's friendliness and helpfulness.
Location
9.5
Many reviews commend the central and convenient location.
Room Quality
8.5
Some concerns noted about older room facilities, but overall cleanliness and comfort were praised.
Amenities
9
General satisfaction with available amenities, but some complaints about old facilities.
Value for Money
9
Good value noted, though some guests expressed minor concerns about specific offerings.
Food and Beverage
8.5
Food quality was good, but variety and some aspects of breakfast availability were highlighted as areas for improvement.
Overall Experience
9.5
Many guests reported very positive experiences overall, particularly highlighting the exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:04

Property Description

Convenient Location
Located just 1.7 km from Yanahuara Church, Ensueño HTL offers a serene escape with easy access to the city's popular attractions.

Comfortable Accommodation
Experience a comfortable stay in our well-equipped rooms featuring modern amenities like flat-screen TVs, private bathrooms, and cozy bed linens.

Great Facilities
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk during your stay. Take in the city views from certain units' balconies for a memorable experience.

Book your stay at Ensueño HTL for a relaxing and memorable experience in Arequipa.

Important information:

Please note that an additional charge of 15 USD per person will apply for check-in outside of the scheduled hours and late check-outThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AQP

Location

Guest Reviews

9
Based on 112 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
J
Jorge • solo_traveller • es
7
2026-09-12 • via Nuitee
L
Luciana • solo_traveller • ar
7
Arequipa vale la pena!
Pros:

La ubicación. Muy rico el pan.

Cons:

Algo ruidoso. No entregan crema de enjuague. No hay leche en el desayuno. Me gusta el café con leche. Y la mantequilla es margarina!

2026-09-09 • via Nuitee
G
Gabriel • couple • uy
10
Pros:

Excelente servicio

2026-09-07 • via Nuitee
S
Sara • extended_group • es
9
Pros:

Los recepcionistas fueron muy amables y atentos. La ubicación perfecta. Repetiría.

Cons:

El desayuno era simple.

2026-09-06 • via Nuitee
S
Sara • extended_group • es
9
2026-09-05 • via Nuitee
H
HUBEL • solo_traveller • pe
8
Buena cslidad precio
Pros:

La amabilidad del personal y limpieza. Ubicación a 8 minutos a pie de la plaza de armas. Y lugar seguro

Cons:

Todo estuvo bién

2026-08-29 • via Nuitee
C
Carlos • solo_traveller • cl
9
2026-08-28 • via Nuitee
B
Bustos De la Cruz • solo_traveller • pe
9
Cálido, agradable. Limpio , buen trato.
Pros:

El trato de las personas encargadas, las consideraciones con el horario.

Cons:

No había Internet directo

2026-08-24 • via Nuitee
H
Héctor • solo_traveller • cl
10
2026-08-20 • via Nuitee
A
Ana • couple • es
9
Atención y ubicación estupendas
Pros:

La atención del personal ha sido excepcional. Se preocupan por el huésped con cariño y nos han ayudado y echado una mano generosamente en todo lo que han podido. Además, la ubicación del hotel es muy buena.

2026-08-18 • via Nuitee
A
Ana Patricia • solo_traveller • pe
10
2026-08-17 • via Nuitee
N
Nadinha • solo_traveller • pe
8
Bonita experiencia
Pros:

Las habitaciones, la tranquilidad y las atenciones recibidas por parte del equipo del hotel

2026-08-15 • via Nuitee
M
Miriam • solo_traveller • br
9
Staff super prestativo e ótima localização.
Pros:

Localização ótima.
Staff super atencioso e prestativo.
Muito boa relação custo-benefício.

Cons:

Poderia ter uma fruta no café da manhã, além do suco.
Tudo muito bom.

2026-08-11 • via Nuitee
C
Carlos • solo_traveller • ar
8
Pros:

La atención de Mirta una genia

Cons:

El desayuno muy pobre

2026-08-04 • via Nuitee
C
Carla • solo_traveller • pe
9
2026-08-04 • via Nuitee
Y
Yuki • solo_traveller • jp
10
Pros:

スタッフさんの対応が素晴らしく本当に良かった。

2026-07-22 • via Nuitee
C
Carlos • couple • es
9
Todo muy bien.
Pros:

Ubicación.
Trato del personal.
Relación calidad-precio

Cons:

Hotel bastante básico.
Desayuno básico.
Requiere una reforma.

2026-07-17 • via Nuitee
C
Camila • couple • br
8
Boa localização, quarto amplo e equipe atenciosa.
Pros:

Equipe muito atenciosa, especialmente Gaudí que estava sempre sorrindo e pronta para dar dicas e nos ajudar. O quarto era amplo, limpo e a cama boa. A localização era boa, a poucas quadras da Plaza das Armas.

Cons:

O chuveiro era fraco e demorava para esquentar, mas quando solicitamos manutenção foi reparado e ficou forte e quente.

2026-07-16 • via Nuitee
T
Thamires • solo_traveller • br
8
Boa
Pros:

Da recepção dos funcionários

Cons:

O chuveiro muito fraco e não esquentava
E não sei se é a forma local, mas achei estranho como servem o café da manhã, você não tem um buffet com opções de escolhas, a moça vai e prepara na hora os ovos, café e suco
Não é ruim, mas é isso, vc não tem opções

2026-07-09 • via Nuitee
D
Diego • solo_traveller • pe
10
Muy buen hotel
Pros:

El personal del hotel es muy amable, y considerado con los huéspedes. Además el hotel se encuentra cerca a la plaza, lo que da bastante facilidades para conseguir tours y comida.

Cons:

-

2026-07-08 • via Nuitee