T Heritage Hotel

Hotels
9.4 (569 reviews)
153 Ratchamanka Road T.Phra Sing , Chiang Mai , th
+66 53 282 686

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
8.3
Several reviews mentioned cleanliness issues, including cobwebs and dirty glasses.
Service
10
Staff received compliments for being friendly and helpful, addressing issues proactively.
Location
9.77
Multiple reviews praised the hotel’s excellent location near temples and attractions.
Room Quality
9.81
Rooms were generally described as spacious and comfortable, though some issues were noted.
Amenities
9.26
Amenities like poolside tea were appreciated, but there were comments on limited breakfast options.
Value for Money
9.29
Guests found the hotel somewhat pricy but generally worth the quality provided.
Food and Beverage
8.75
Breakfast variety was frequently mentioned as an area for improvement despite some positive remarks.
Overall Experience
10
Guests expressed high satisfaction overall, despite minor issues noted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:27

Property Description

Luxurious Accommodations
Experience comfort and style at T Heritage Hotel with air-conditioned rooms, flat-screen TVs, and private bathrooms in every room. Some rooms even offer stunning city views and balconies for a truly unforgettable stay.

Relaxation and Dining
Unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy a refreshing drink at the on-site bar. Indulge in delicious meals at the hotel's restaurant or grab a snack at the convenient snack bar.

Convenient Location
Located just steps away from popular attractions like Chedi Luang Temple and Three Kings Monument, T Heritage Hotel is the perfect base for exploring Chiang Mai. Plus, with free WiFi and a business area, staying connected and productive is a breeze.

Book now for an unforgettable stay at T Heritage Hotel in Chiang Mai!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Location

Guest Reviews

9.4
Based on 569 reviews
Cleanliness: 8.3
Service: 10
Location: 9.77
Room Quality: 9.81
Amenities: 9.26
Value for Money: 9.29
Food and Beverage: 8.75
Overall Experience: 10
C
Christina • family_with_children • mt
8
Nice, clean hotel in a great location, walking distance of the main sights and good restaurants
Pros:

The hotel was nice, clean, and conveniently located within walking distance of the main sights. It was also close to some very good restaurants, which was a plus.

Cons:

In the evenings, there isn’t much to do nearby apart from dinner and getting a massage, unless you’re willing to walk further towards the outskirts for drinks and some music. The road also had quite a few mice and cockroaches, which was not particularly pleasant.

2026-08-28 • via Nuitee
W
Wouter • solo_traveller • be
8
Pros:

Het ontbijt

Cons:

Vriendelijk maar te afstandelijk

2026-08-23 • via Nuitee
A
Andrew • couple • au
9
Very enjoyable
Pros:

Staff great, room good and clean. Swimming pool at 20-25m long was excellent

Cons:

Should provide black tea bags

2026-08-21 • via Nuitee
Y
YEE CHUAN • couple • se
8
Nice and comfortable stay!
Pros:

Nice and comfortable
Friendly staffs
Good location

Cons:

Can have more variety for the breakfast
The lock of our balcony door was broken and we can’t lock fully

2026-08-20 • via Nuitee
G
GALIA • couple • cy
9
Good value for money.
Pros:

Convenient location, a good and indulgent breakfast, and a lovely staff.

2026-08-18 • via Nuitee
K
Keren • family_with_children • il
8
Nice hotel at the center.
Pros:

The location

Cons:

The dust, the small
Pool

2026-08-16 • via Nuitee
C
Charles • solo_traveller • us
10
Had fun, the hotel was perfect for all the walking. It was quiet, clean , and very confortable and spcious.
Pros:

Great location, very clem and friendly. Highly reccommend

2026-08-16 • via Nuitee
F
Federica • solo_traveller • it
10
Pros:

Tutto

Cons:

Niente

2026-08-14 • via Nuitee
J
Joel • extended_group • fr
10
Hôtel avec du charme
Pros:

Le petit déjeuner

Cons:

Piscine trop proche des chambres du rez de chaussée

2026-08-09 • via Nuitee
P
POHSIANG • couple • jp
9
2026-08-08 • via Nuitee
O
Ofir • solo_traveller • il
10
Pros:

המלון מצויין.. מיקום טוב בעיר העתיקה.

עיצוב יפה ונעים במיוחד.
צוות אדיב ושירותי מאוד.. גם בקבלה וגם בחדר האוכל. יחס אישי.
ארוחת בוקר מפנקת וטובה

2026-08-07 • via Nuitee
R
Richard • couple • gb
10
2026-08-02 • via Nuitee
T
Tim • extended_group • au
8
2026-07-24 • via Nuitee
V
Vincent • family_with_children • tw
9
Outstanding
Pros:

The room is spacious enough for three of us, with a balcony, and the bathroom design is comfortable with enough space. The breakfast and food are outstanding. We had two dinners at the hotel and enjoyed them with great service.

2026-07-21 • via Nuitee
P
Pascal • couple • ch
9
2026-07-21 • via Nuitee
B
Balkis • solo_traveller • my
9
Chiangmai! Can visit again.
Pros:

Hotel was so strategically located to a massage centre- reflexology, and right in town.

Cons:

Most of the things were okay . Had good suppy of drinking water .

2026-07-19 • via Nuitee
W
W1070DKjacobf • Couples • Columbus, Ohio
10
5 star for sure.
Pros:

Loved the location of this hotel and the atmosphere made me feel like I was in Thailand. You simply walk down the alley and you are moments away from the food market. The beds were pretty good for Asia and had a nice little patio balcony. The staff here was amazing and very accommodating. Can’t say enough about how much we enjoyed our stay here.

2026-07-12 • via Tripadvisor
A
Axelle • solo_traveller • be
10
Pros:

L’accueil, le confort de la chambre spacieuse et avec un grand lit très agréable, la très bonne localisation, les petites attentions (verre offert, réduction dans des commerces environnants)

Cons:

Tout était parfait !

2026-07-04 • via Nuitee
S
SU-HUI • extended_group • tw
9
2026-06-30 • via Nuitee
D
Demise • couple • gb
4
Not recommended
Pros:

Staff were friendly - but not helpful

Cons:

We recently stayed at T Heritage Hotel Chiang Mai and unfortunately our experience didn’t live up to expectations, especially considering the high room rates.

The staff were lovely, friendly, and polite throughout our stay. However, when we complained about the excessive noise, they were not particularly helpful and simply suggested that we take a Grab to buy earplugs. The hotel advertises soundproof rooms, but this was one of the noisiest hotels we have ever stayed in, and our sleep quality was very poor.

The hotel also seems overly focused on charging guests for extras. Thin glass tumblers were placed in the bathroom, and when one accidentally slipped from my hand and broke, we were charged 100 baht, despite the glasses appearing to be very inexpensive. There is even a sign at check-out asking guests to allow 10 minutes for a room inspection, which creates an atmosphere of mistrust.

Some of the marketing is also misleading. The photos suggest that afternoon tea is served in your room, but we were required to have it in the restaurant instead. Additionally, afternoon tea is only provided once per stay, which was not made clear.

Breakfast is made to order, but the menu is repetitive, and the buffet selection is minimal and unappetising.

There was a frog in the room and we never saw it cleaned. There were no steps into the pool from the room, a sad oversight and ruined the point of pool access rooms.

Overall, while the staff were warm and friendly, the lack of soundproofing, poor handling of guest concerns, misleading presentation of amenities, and numerous extra charges made this stay disappointing and not good value for money.

2026-06-19 • via Nuitee