Clarion Hotel Prague Old Town

Hotels
Clarion
8.1 (2276 reviews)
Hradební 9 , Prague , cz

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Inconsistent room quality
Missing amenities

Categories

Cleanliness
7.1
Some reviews mention dirty walls and windows, leading to disappointment in cleanliness.
Service
9.1
Positive feedback about staff being accommodating and friendly, addressing issues effectively.
Location
9.1
Consistently praised for its great location near key attractions and city center.
Room Quality
7.6
Mixed reviews regarding room sizes and comfort, with some reports of poor bedding.
Amenities
7.6
General satisfaction but some complaints about missing items like slippers.
Value for Money
7.6
Some guests felt the price was not justified due to room quality and amenities.
Food and Beverage
8.6
Breakfast received positive remarks for variety and quality.
Overall Experience
8.1
Overall a good experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:35

Property Description

Prime Location in Historic Prague
Located just a short stroll from Old Town Square, the Clarion Hotel offers a prime spot in Prague's historic centre. Enjoy the convenience of exploring the city's charm within minutes.

Elegant Rooms with Spectacular Views
Indulge in the comfort of air-conditioned rooms featuring modern amenities such as flat-screen TVs and free internet. Some rooms even boast stunning views of the Vltava River and Prague Castle.

Delightful Dining and Convenient Services
Savor Czech and international cuisine at Restaurant Benada or unwind with free Wi-Fi in public areas. Take advantage of the pick-up service from the airport or train station for a hassle-free arrival.

Book your stay at Clarion Hotel Prague Old Town for a memorable experience in the heart of this enchanting city.

Important information:

Please note that guests are required to show the credit card used to make the booking upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2276 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.1
B
becke couple de
9
Würde weiter empfehlen
Pros:

Ja

Cons:

N
Alles super

2026-04-11 via Nuitee
V
Volkan family_with_children tr
10
2026-04-11 via Nuitee
B
Bayar family_with_children ua
9
2026-04-10 via Nuitee
J
Jonathan family_with_children gb
10
2026-04-09 via Nuitee
S
Sriram solo_traveller in
9
2026-04-08 via Nuitee
K
Krivchikov family_with_children pl
6
overall value for money could be better
Pros:

Location is very nice

Cons:

Breakfast is poor for 4 star hotel

2026-04-08 via Nuitee
W
Wuopio family_with_children se
8
Pros:

Nöjd med vår vistelse, hade bokat panorama sviten och läget och utsikten var fin
Dock lite slitet, tex den stora röda mattan skulle nog behövas fräschas upp./ bytas ut gäller även kuddarna i sängen var slitna och utan stoppning
Bra badrum med hörnbadkar och en separat dusch.
Bra utbud till frukosten och personalen vid frukosten var trevliga och välkomnade oss.
Städningen var bra
Lyhört mellan rummen.
Läget är bra ii Gamla stan

Cons:

AC fungerade inte

2026-04-06 via Nuitee
N
nuria family_with_children es
9
¡Excelente ubicación, limpio y perfecto para conocer Praga!
Pros:

Excelente ubicación! Perfecto para conocer la ciudad, todo está a un paso, y muy bien comunicado. La habitación que nos tocó muy cómoda y con vistas a la ciudad (pero esto fue el azar, que nos tocara esa habitación). Todo el hotel en general muy limpio. Nos coincidió un concierto en su restaurante-cafetería que disfrutamos mucho. Al ir en semana santa, lo tenían también decorado muy bonito.

Cons:

Por decir algo, pero que esto es una práctica en todos los hoteles de la ciudad, el limpiar las habitaciones a diario, que no se hace. Si lo deseas, tienes que pedirlo en recepción. Nosotros lo pedimos y ok, aunque se les olvidó reponer papel higiénico y gel, por ejemplo. Pero todo esto es totalmente solucionable en el momento.
No encontramos ascensor o rampa de la calle a la recepción (hay unas escaleras, tema maleta, carrito...). Pero quizá si lo haya.
El personal sin más, correcto pero no demasiado "ayudador", aunque quizá también por el idioma... En cualquier caso, volvería a elegir el hotel.

2026-04-06 via Nuitee
B
Barbara family_with_children hu
10
Pros:

Központi helyen van,közelében sok latnivalóval.Kedves,segitőkész személyzet.A reggeli finom és változatos.

Cons:

Nem volt ilyen

2026-04-06 via Nuitee
A
Antonio Alexandre solo_traveller es
7
Merece la pena por la ubicacion
Pros:

El recepcionista super majo y buen desayuno

Cons:

Habitacion un poco pequeña

2026-04-05 via Nuitee
T
Tiago Lopes family_with_children pt
10
2026-04-04 via Nuitee
F
Fejes family_with_children hu
7
Pros:

A személyzet szuper és segítőkész, nagy választék van a svéd asztalon reggelikor, gyalogosan megközelíthetők a főbb látványosságok. Szuper tömegközlekedés , és közel van a szállodához több megállóhely is.

Cons:

A szomszédok túl zajosak voltak, volt egy vékony ajtó a szomszéd szobával és minden áthallatszott... állandóan csapkodták az ajtót, este és hajnali 6kor is...
Kis gyerekkel voltunk így nem volt túl jó..

2026-04-02 via Nuitee
A
Alexandre extended_group de
8
Correspondant aux attentes
Pros:

Près du centre
Propre
Gentillesse du personnel

2026-04-01 via Nuitee
B
BENITO couple it
10
Sono stato molto contento per tutto quello che ho chiesto
Pros:

Tutto, personale molto gentile e disponibile

2026-03-31 via Nuitee
J
Joelle couple lu
4
Overall, absolutely not recommended.
Pros:

The location is good

Cons:

The standard room was extremely basic – old, simple furniture, partly scratched and completely lacking any sense of style. Upon arrival, I immediately noticed dust, giving the impression that the room had not been used for quite some time. Power outlets, light switches, and the hairdryer holder were visibly dirty.

Room cleaning is only done upon request. On the second day, we only received fresh towels without any cleaning. After specifically asking for the room to be cleaned, the result was very disappointing: only the beds were made. There was no vacuuming or dusting. An old cup was still left next to the bed, and in the bathroom there were still water stains and toothpaste residue. Even the new cups were unclean – the spoon was stuck to one of them. Overall, very unhygienic.

The fridge was unreliable and only worked intermittently. The TV remote control was also faulty, with several buttons not functioning.

The breakfast area felt more like a cafeteria. Even though breakfast was included in the price, we chose to eat elsewhere.

The friendliness at the reception was also lacking. The staff simply did the bare minimum without any real sense of service.

2026-03-30 via Nuitee
I
Ignacio solo_traveller es
8
2026-03-28 via Nuitee
R
Robert couple cz
8
2026-03-27 via Nuitee
C
Ciaran solo_traveller ie
10
Nice spot
Pros:

Room was warm and clean as was bathroom ,

Cons:

Pillow too soft in comparison to firmness of mattress , making sleeping uncomfortable .
Dining room staff have a strange habit of clearing unfinished plates from breakfast table even when obvious client had just gone to buffeet

2026-03-27 via Nuitee
M
Michal family_with_children cz
7
2026-03-26 via Nuitee
I
Inma family_with_children es
9
Recomendable
Pros:

La ubicación, zona tranquila cerca de todo y sin ser un punto muy concurrido donde hay ruido.

Cons:

Las almohadas y que no te hacen la cama.

2026-03-22 via Nuitee