Hotel Universal Terme

Hotels
8.5 (1607 reviews)
Via Valerio Flacco, 28 , Abano Terme , it

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Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spa facilities
Friendly staff
Good room quality
Excellent breakfast
Cons:
High charges for spa kits
Check-in issues
Dinner menu quality

Categories

Cleanliness
8.96
The room was described as clean and comfortable, with good attention to detail.
Service
8.43
Staff were noted for being friendly and accommodating, though some reception issues were mentioned.
Location
8.97
Good location, quiet and convenient for spa visits.
Room Quality
8.92
The rooms were spacious, warm, and comfortable with good decor.
Amenities
7.95
Excellent wellness area, though some amenities like the hairdryer and kettle need updating.
Value for Money
7.91
Some dissatisfaction noted with dinner menus below expectations.
Food and Beverage
8.46
Breakfast and restaurant quality praised, although dinner had some complaints.
Overall Experience
8.43
Overall excellent stay with minor issues, ensuring a nice experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Luxurious Thermal Experience

Indulgent Dining Options

Entertainment and Convenience

Immerse yourself in the soothing thermal pools and spa facilities at Hotel Universal Terme. Enjoy a delectable buffet breakfast and exquisite à la carte dining by the pool. Unwind in the games room or explore the beautiful park surroundings. Experience luxury and relaxation between the pedestrian area and the rejuvenating Parco Termale spa. Book now for a memorable stay!

Important information:

Please note that when using the spa facilities, you can bring your own bathrobes, pool towels, slippers and swimming caps or rent them on site.

The swimming pools are open from 08:00 until 20:00.

If you require an invoice, please include your company details in the Special Requests box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 1607 reviews
Cleanliness: 8.96
Service: 8.43
Location: 8.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.43
P
Papaivv • couple • ch
8
Pros:

Colazione sia dolce che salata buona e in abbondanza. Al ristorante abbiamo mangiato bene e c’era una bella scelta sia di primi che di secondi (carne e pesce) Abbiamo apprezzato il bistrot della SPA dove oltre alla carta di piatti freddi si poteva pure ordinare dei piatti caldi dal ristorante. Personale di tutto l’albergo cordiale e disponibile. Abbiamo anche usufruito di un massaggio di coppia, molto consigliato! Camera spaziosa e ben pulita, letto molto comodo.

Cons:

Piccolo neo della struttura: nella SPA c’è una biosauna, io personalmente avrei preferito che ci fosse una sauna e un bagno turco separati.

2026-03-07 • via Nuitee
Y
Yuliia • couple • it
9
Pros:

Понравилось абсолютно всё! Вода во всех бассейнах теплая и даже более чем теплая. Было сплошное наслаждение плавать в теплой воде под открытым небом! Сауна - маленькая комната на территории внутреннего бассейна, температура 60 градусов, но дышать легко, потому влажность небольшая.
Комнате было чисто, белое белье и хорошо заправлена кровать.
Отдельное восхищение кухней! Завтрак входил в цену проживания, это шведский стол с разной выпечкой, сырами, нарезкой, овощами, омлетом и многими другими вещами характерными для хорошего завтрака.
Не пожалела, что взяла ужин в отеле, он стоит всех своих денег. Шведский стол с закусками уже сам мог сойти за неплохой ужин, но далее вам предоставляют меню дня и вы можете выбрать первое и второе из списка.
В целом, все очень понравилось. Мы провели потрясающее время в отеле)

Cons:

Мне кажется, что помимо мыла в каждой ванне, можно было бы добавить зубные щетки и маленькие зубные пасты для гостей в случае, если кто-то с собой их не взял.
Мне кажется, персонал забыл оставить мусорный пакет в урне в ванной, но это никак не повлияло на общее впечатление от проживания!

2026-03-06 • via Nuitee
M
Monica • extended_group • it
8
Una coccola per tutta la famiglia, cane compreso.
Pros:

La struttura molto pulita, lo staff molto educato e cordiale, la manager della Spa ha smosso mari e monti per farci fare la visita medica pre fanghi anche se il medico era già stato in struttura, è stata una grande!! Piscina termale esterna ed interna piacevole. Il massaggio Ayurveda fatto dalla ragazza, mi ha messa KO! 😂 Cibo e colazioni buonissimi e con vasta scelta sopratutto di frutta e verdura fresche. Ho potuto portare anche il mio cagnolino senza problemi. Tutta la mia famiglia è entusiasta, ci ritorneremo ogni anno!

Cons:

Niente

2026-03-06 • via Nuitee
R
Ruggero • couple • it
9
2026-03-04 • via Nuitee
F
Flerese • solo_traveller • it
7
Pros:

Molto bella la piscina e zona spa. Personale molto gentile, ottima la cucina

Cons:

Struttura un po' datata, anche se molto pulita

2026-03-04 • via Nuitee
M
matteo • family_with_children • it
9
2026-03-04 • via Nuitee
N
nicolas • couple • it
8
Quasi perfetto
Pros:

Piscine bellissime

Cons:

Letto scomodissimo, camera poco pulita e insonorizzata ,

2026-03-03 • via Nuitee
A
Antonio • extended_group • it
8
2026-03-02 • via Nuitee
G
Gian Luca • couple • it
9
Pros:

Accoglienza e cucina strepitosa

2026-03-02 • via Nuitee
R
roberto • couple • it
9
Consigliatissimo
Pros:

Gentilezza del personale, buona colazione, ben organizzate le piscine interna ed esterna.

2026-03-01 • via Nuitee
P
paolo • couple • it
7
2026-03-01 • via Nuitee
R
Rizzetto • couple • it
8
2026-03-01 • via Nuitee
J
Johann • couple • it
9
Pros:

Wir hatten ein schönes Zimmer. Das Frühstück war sehr gut auch das Schwimmbad war schön!

Cons:

Alles OK.

2026-02-28 • via Nuitee
A
Alessandro • couple • it
10
Coccoloso 😁
Pros:

La junior suite nuova, fantastica, unica novità, perché per il resto si conferma, l’accoglienza, la cucina di alto livello, colazione abbondante e varia, pulizia impeccabile. Apprezzatissimo anche il bistrot in zona piscine.

2026-02-28 • via Nuitee
B
Bianca • couple • it
8
2026-02-28 • via Nuitee
S
Simonelli • couple • it
8
2026-02-28 • via Nuitee
F
FRANCA • couple • it
8
2026-02-27 • via Nuitee
G
Gerhard • couple • at
10
Pros:

Die vorzügliche Küche! Die Zimmer leider etwas in die Jahre gekommen, aber sehr sauber. Die Therme sehr gut. Kommen wieder

2026-02-27 • via Nuitee
G
Gaetano • couple • it
10
Pros:

La pulizia.

Cons:

Niente

2026-02-26 • via Nuitee
P
Pioli • couple • it
9
Comodo e rilassante
Pros:

Tutto bene e abbondante

Cons:

La termoregolazione della stanza,
troppo caldo non abbassabile

2026-02-25 • via Nuitee