Hotel Universal Terme

Hotels
8.5 (1887 reviews)
Via Valerio Flacco, 28 , Abano Terme , IT

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Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spa facilities
Friendly staff
Good room quality
Excellent breakfast
Cons:
High charges for spa kits
Check-in issues
Dinner menu quality

Categories

Cleanliness
8.96
The room was described as clean and comfortable, with good attention to detail.
Service
8.43
Staff were noted for being friendly and accommodating, though some reception issues were mentioned.
Location
8.97
Good location, quiet and convenient for spa visits.
Room Quality
8.92
The rooms were spacious, warm, and comfortable with good decor.
Amenities
7.95
Excellent wellness area, though some amenities like the hairdryer and kettle need updating.
Value for Money
7.91
Some dissatisfaction noted with dinner menus below expectations.
Food and Beverage
8.46
Breakfast and restaurant quality praised, although dinner had some complaints.
Overall Experience
8.43
Overall excellent stay with minor issues, ensuring a nice experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Luxurious Thermal Experience

Indulgent Dining Options

Entertainment and Convenience

Immerse yourself in the soothing thermal pools and spa facilities at Hotel Universal Terme. Enjoy a delectable buffet breakfast and exquisite à la carte dining by the pool. Unwind in the games room or explore the beautiful park surroundings. Experience luxury and relaxation between the pedestrian area and the rejuvenating Parco Termale spa. Book now for a memorable stay!

Important information:

Please note that when using the spa facilities, you can bring your own bathrobes, pool towels, slippers and swimming caps or rent them on site.

The swimming pools are open from 08:00 until 20:00.

If you require an invoice, please include your company details in the Special Requests box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1887 reviews
Cleanliness: 8.96
Service: 8.43
Location: 8.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.43
L
luisa giuseppina • couple • it
8
Essere a casa nel benessere
Pros:

Lo staff affabile e sempre a disposizione il luogo arredato in un clima vintage anni 70
Il gatto paffuto padrone degli spazi
Il cibo spettacolo alla vista e al palato
Il team della SPA sempre gentilmente attento

Cons:

Nulla

2026-10-17 • via Nuitee
A
Alexandre • couple • es
9
Pros:

Todo o atendimento e as piscinas estavam excelentes. A localização é espetacular.

Cons:

O ar condicionado simplesmente não eesfriava o quarto.

2026-10-17 • via Nuitee
R
rendell • couple • fr
10
Séjour à Abano Therme
Pros:

Tres beau hotel. Bien situé près du centre ville piéton.
Chambres spacieuses bien décorées et tres propre.
Personnel sympathique.
Tres bon repas du soir.
Mon 2em séjour, je retournerai avec plaisir.

Cons:

Malheureusement il y avait un petit problème avec le débit de l'eau chaude.

2026-10-17 • via Nuitee
E
elena • couple • ro
9
Pros:

The pool was ok. Very important, it was not crowded.

Cons:

The expression "disinfect" the room because we had a kitten with us. I would prefer the same rules as with the kids. You pay extra for it. ( do not mention you have to pay for the disinfection). I doubt that a vaccinated kitten has more germs than a toddler, or any adult.

2026-10-17 • via Nuitee
O
OGOR • couple • fr
9
Séjour agréable dans un hôtel à recommander
Pros:

le confort des chambres, les piscines, le choix au petit déjeuner

2026-10-15 • via Nuitee
C
Chabot • couple • ca
10
2026-10-15 • via Nuitee
M
Marco • couple • it
9
2026-10-15 • via Nuitee
M
Mark • couple • us
8
Overall acceptable but could have been much much better with very little effort on their part!
Pros:

Room was delightful, spacious and bright! Bed was very comfortable. Bathroom had a double shower: very nice!

Cons:

Parking was meager and front desk staff did not appear concerned about service to the customer. Breakfast was a fiasco with too many people and not enough service personnel. This needs to be addressed!

2026-10-13 • via Nuitee
T
tommasin • solo_traveller • it
8
2026-10-12 • via Nuitee
S
Samuele • solo_traveller • it
8
Struttura accogliente per una soggiorno in relax
Pros:

Hotel in stile con grade hall, ma parzialmente rinnovato. Piscine moderne, camera spaziosa e parzialmente rinnovata di recente. Colazione molto varia e di alta qualità.

Cons:

Peccato che i lavori di ristrutturazione non siano completi. L’impianto di condizionamento in camera non era autonomi e la temperatura un po’ bassa. Accessori per le piscine a noleggio (cuffia, accappatoio)

2026-10-11 • via Nuitee
D
Daniele • couple • it
10
2026-10-09 • via Nuitee
R
Roitre2003 • solo_traveller • it
9
Pros:

Astra Spa e piscina

2026-10-08 • via Nuitee
F
Franc • couple • si
9
🥇
Pros:

RELAX

2026-10-08 • via Nuitee
B
Biason • couple • it
9
2026-09-19 • via Nuitee
F
Francesco • solo_traveller • it
9
2026-09-19 • via Nuitee
P
Paroli • solo_traveller • it
9
2026-09-18 • via Nuitee
C
Cătălin • solo_traveller • ro
8
Raport bun calitate preț.
Pros:

Locație bună, curățenie, liniște, raport bun calitate/preț.

Cons:

Halatul de baie, papucii și casca, obligatorii de altfel, sunt contra cost.

2026-09-15 • via Nuitee
A
Alessandra • solo_traveller • it
6
Pros:

Piscina interna perfetta camera bella grande confortevole

Cons:

La piscina esterna troppo piccola bassa non mi è piaciuta

2026-09-14 • via Nuitee
I
ionut • solo_traveller • it
8
2026-09-13 • via Nuitee
F
Favaretto • solo_traveller • it
8
2026-09-13 • via Nuitee