Hotel Universal Terme

Hotels
8.5 (1607 reviews)
Via Valerio Flacco, 28 , Abano Terme , it

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Free
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spa facilities
Friendly staff
Good room quality
Excellent breakfast
Cons:
High charges for spa kits
Check-in issues
Dinner menu quality

Categories

Cleanliness
8.96
The room was described as clean and comfortable, with good attention to detail.
Service
8.43
Staff were noted for being friendly and accommodating, though some reception issues were mentioned.
Location
8.97
Good location, quiet and convenient for spa visits.
Room Quality
8.92
The rooms were spacious, warm, and comfortable with good decor.
Amenities
7.95
Excellent wellness area, though some amenities like the hairdryer and kettle need updating.
Value for Money
7.91
Some dissatisfaction noted with dinner menus below expectations.
Food and Beverage
8.46
Breakfast and restaurant quality praised, although dinner had some complaints.
Overall Experience
8.43
Overall excellent stay with minor issues, ensuring a nice experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:59

Property Description

Luxurious Thermal Experience

Indulgent Dining Options

Entertainment and Convenience

Immerse yourself in the soothing thermal pools and spa facilities at Hotel Universal Terme. Enjoy a delectable buffet breakfast and exquisite à la carte dining by the pool. Unwind in the games room or explore the beautiful park surroundings. Experience luxury and relaxation between the pedestrian area and the rejuvenating Parco Termale spa. Book now for a memorable stay!

Important information:

Please note that when using the spa facilities, you can bring your own bathrobes, pool towels, slippers and swimming caps or rent them on site.

The swimming pools are open from 08:00 until 20:00.

If you require an invoice, please include your company details in the Special Requests box when booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 1607 reviews
Cleanliness: 8.96
Service: 8.43
Location: 8.97
Room Quality: 8.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.43
W
Walter • couple • it
10
2026-02-14 • via Nuitee
G
GIANDOMENICO • couple • it
8
2026-02-13 • via Nuitee
A
Alessandro • couple • it
10
Tutto perfetto
Pros:

Tutti i servizi, la gentilezza e professionalità del complesso degli addetti

Cons:

Le piscine interne ed esterne e la palestra

2026-02-13 • via Nuitee
S
Sonja • family_with_children • it
8
Pros:

Preisleistung gut. Essen gut bis sehr gut

2026-02-12 • via Nuitee
C
Celine • extended_group • at
9
2026-02-12 • via Nuitee
M
Massimiliano • couple • it
6
2026-02-12 • via Nuitee
E
Ewelina Monika • couple • it
8
2026-02-11 • via Nuitee
D
Dorin • couple • ro
10
Pros:

All

Cons:

Nothing

2026-02-11 • via Nuitee
A
Alessandro • couple • it
9
Pros:

Struttura Curata sia internamente che esternamente, camera ampia, buona cucina e staff molto cordiale.

2026-02-10 • via Nuitee
C
Chiara • couple • it
9
2026-02-10 • via Nuitee
D
Denis • couple • it
8
Pros:

La piscina la ritengo molto accogliente, non abbiamo usufruito della palestra, la colazione la ritengo abbondante e molt o curata nel servizio. Il personale molto gentile e disponibile sia per quanto riguarda la sala ristorante ,sia per il servizio della prima colazione. Nel complesso ci sentiamo di dare un opinione molto positiva.

2026-02-08 • via Nuitee
M
Moro • couple • it
5
2026-02-08 • via Nuitee
M
MAURIZIO • couple • it
9
2026-02-08 • via Nuitee
G
Giovanna • couple • it
8
2026-01-30 • via Nuitee
M
Marzola • extended_group • it
9
Pace e relax
Pros:

Colazioni e cene perfette. Cibo di ottima qualità

Cons:

I servizi nella camera, frigo bar contenente solo due bottiglie d'acqua e nessun bollitore come invece tanti altri hotel hanno

2026-01-30 • via Nuitee
G
gianluca • couple • it
7
2026-01-29 • via Nuitee
A
Andrea Motola • couple • it
9
2026-01-27 • via Nuitee
M
Mariavittoria • couple • it
9
2026-01-26 • via Nuitee
V
Viviana • couple • it
8
Pros:

Mi è piaciuta la camera, le piscine, la cortesia del personale. I prezzi degli extra onesti. Un soggiorno rilassante.

Cons:

In camera durante la notte faceva molto caldo. Il sabato in piscina il numero dei lettini non era sufficiente per tutti gli utenti.

2026-01-25 • via Nuitee
M
Molly • couple • us
9
Thoroughly enjoyable terme!
Pros:

Clean, central, nice staff. We enjoyed everything about our stay. The food was very good. We stayed at another terme last winter and this one had higher quality food. At supper, there is a big buffet of sliced meats & cheeses, salads, cooked vegetables and also desserts and fruits. You can access this throughout the supper meal. It was a bit of a stampede at first but the staff replenished everything regularly and kept the buffet neat and clean. The breakfast was also good with different breads, pastries, scrambled and boiled eggs, meats, cheeses, yogurts, fruits, vegetables, etc. A waiter took our coffee order and brought us fresh coffees from the bar. There is also German style coffee and hot milk. The terme itself was smaller than the previous year but had more jets. This one had a Kneipp path (hot & cold pools) and a sauna of some sort plus the indoor and outdoor pools. It’s in the center of Abano, you can walk a few meters and be in a pedestrian area. There was also music in the lobby at night (lots of people came and listened and danced) and an exercise class in the outside pool.

Cons:

We liked everything but learned as we were leaving that there are parking lots to the left and right of the building. Spots on the left are larger. We also learned that this hotel does charge for the mini bar.

2026-01-24 • via Nuitee