Oriel Hotel

Hotels
8 (50 reviews)
Upper Denbigh Road , St Asaph , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Gym and pool facilities
Cons:
Limited parking
Expensive breakfast
No spa services
Inconsistent service quality and staff availability

Categories

Cleanliness
7.2
Guests overall mentioned cleanliness as a positive aspect, although some reviews pointed out minor issues.
Service
6.8
Service received mixed reviews with some guests appreciating it while others reported a lack of staff and unfriendliness.
Location
8.1
The hotel's proximity to key landmarks and public transport was generally well-received by guests.
Room Quality
7.8
Rooms were described as spacious and comfortable, with some minor maintenance issues mentioned.
Amenities
7.8
Amenities such as the gym, pool, and sauna were highlighted positively, but some guests expected additional services like spa facilities.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
6.7
While breakfast and restaurant services were generally well-received, some guests criticized food quality and service interactions.
Overall Experience
7.9
Most guests reported a positive overall experience and would recommend the hotel to others, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 16:51

Property Description

Luxury Stay in St Asaph with Award-Winning Dining

Award-Winning Dining: Indulge in a culinary journey at The Terrace Restaurant offering international cuisine with a Welsh twist.

Relaxation and Wellness: Rejuvenate at the spa with beauty and spiritual treatments, unwind at the swimming pool, and stay fit at the gym.

Modern Comforts: Enjoy complimentary Wi-Fi, a variety of TV channels, and 24-hour room service in our cozy bedrooms.

Book now for an unforgettable experience at Oriel Country Hotel & Spa, where luxury meets tranquility.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Children can use the pool between 10:00 and 17:00.

Please note that the hotel does not accept American Express cards.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £15 per person per night when using an existing bed.
    People 13 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 50 reviews
Cleanliness: 7.2
Service: 6.8
Location: 8.1
Room Quality: 7.8
Amenities: 7.8
Value for Money: 6.9
Food and Beverage: 6.7
Overall Experience: 7.9
Z
Zachary
8
Pros:

All good. Nice stay. Nice breakfast. Bit noisey when other guest return in the night.

2025-01-05 • via Nuitee
P
Peter • partner
4
Pros:

The bed was awful
Small and very uncomfortable

2025-01-03 • via Nuitee
C
Claire
10
Wow I can’t wait to stay again!
Pros:

Wow absolutely beautiful stay! Lovely clean hotel, staff were all friendly. I loved it there and the bed was so comfortable and massive, the room was cosy and so warm, everything was perfect! The food was great and I will definitely be staying again, thank you.

2024-12-29 • via Nuitee
D
David
10
Pros:

Easy to access, good parking, quick reception and quiet location

2024-11-28 • via Nuitee
S
Simon
6
Cheap but very tired
Pros:

Tired room, tired hotel

2024-11-14 • via Nuitee
B
Barbara
10
Amazing St Asaph
Pros:

What a find. Beautiful place and really lovely staff

2024-11-10 • via Nuitee
S
Suzanne
8
Pros:

I wouldn't rate it 4* but it was fine. Clean but dated and in need of renovation.

2024-11-05 • via Nuitee
R
Rosanna
10
Pros:

Lovely feel to the hotel. Quiet location. Great breakfast and restaurant. Staff very welcoming.

2024-11-04 • via Nuitee
W
William • partner
4
Pros:

Nothing

2024-11-02 • via Nuitee
P
Paul
10
Pros:

Very clean good dining convenient .ssstaff very good .

2024-10-29 • via Nuitee
L
Lisa
8
Lovely hotel only let down by the beds
Pros:

Lovely hotel, helpful staff. Lovely big room with sofa. Unfortunately the beds were very uncomfortable (especially the single bed).

2024-10-28 • via Nuitee
A
Alex
10
Everything you need!
Pros:

The reception couldn't have been more friendly, welcoming and helpful. Our room was spacious, comfortable and spotlessly clean, with a lovely bathroom. Breakfast had plenty of choice for everyone and was very tasty. We would definitely stay again.

2024-10-27 • via Nuitee
D
David
8
Pros:

Quiet and convenient location. Friendly and helpful staff

2024-10-24 • via Nuitee
A
Alan
10
Pros:

The Staff at the property are excellent,most helpful,and attentive,cant praise them enough.Checkin is easy and pleasant.check in staff most nhelpful,as our booking agent Expedia for some reason had cancelled our booking why we dont know.But reception staff sorted it with little fuss and were happy to help. We also had to stop an extra night which again they sorted without trouble.all in all a super hotel they are well recommended.

2024-10-11 • via Nuitee
E
Eric
2
Pros:

For my purposes oriel house hotel
Is very convenient

2024-09-30 • via Nuitee
J
James
10
Pros:

Excellent

2024-09-26 • via Nuitee
D
David
8
Pros:

Due to travel delays we were unable to use the pool and have an evening meal so cannot comment on those facilities. However the room was well equipped and spacious. The bed was comfortable and the bathroom was huge. It did look a tad tired but it was excellent value and would certainly stay again and recommend it.

2024-09-25 • via Nuitee
P
Peter
8
Pros:

Convenient overnight stay close to venue.

2024-09-25 • via Nuitee
J
Janet
6
Pros:

This hotel provides a satisfactory standard of accommodation but is a little dated. Mustard carpets, curtains and wallpaper in the bedroom created a somewhat drab atmosphere. A general refresh and deeper clean needed,especially around the bath/shower.
We tried the restaurant on the first night but waited over an hour for our meal even though there were only 8 other customers. The volume of food was plentiful but basic pub food not really what we hoped for from a hotel restaurant.

2024-09-15 • via Nuitee
I
Ioan
8
Pros:

It is remote, so you will need a car to go anywhere

2024-09-15 • via Nuitee