Candeo Hotels Nagasaki Shinchi Chinatown

Hotels
Candeo Hotels
8.6 (4625 reviews)
Dozamachi 3-12 , Nagasaki , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Great central location
Comfortable rooms
Good amenities
Value for money
Excellent food options
Cons:
Some rooms may be smaller than expected
Air conditioning issues reported
Parking entrance not clearly marked

Categories

Cleanliness
8.44
New and well-maintained, with guests noting cleanliness.
Service
8.81
Friendly and helpful staff, providing good service.
Location
8.75
Great central location with easy access to trams and attractions.
Room Quality
8.3
Comfortable and spacious rooms, though some found them small.
Amenities
8.63
Well-equipped with a rooftop onsen and supportive amenities.
Value for Money
8.49
Most reviews indicated good value for the price.
Food and Beverage
8.64
Highly praised breakfast and good dining options.
Overall Experience
8.71
Guests reported a generally enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:20

Property Description

Luxurious Accommodation

Candeo Hotels Nagasaki Shinchi Chinatown offers 4-star accommodation in a prime location near major attractions such as Nagasaki Atomic Bomb Museum and Peace Park. Each air-conditioned room features free WiFi and a private bathroom, ensuring a comfortable stay for guests.

Wellness Facilities

Indulge in relaxation at the hotel's wellness facilities, which include a sauna, hot tub, and spa center. Unwind after a day of sightseeing and pamper yourself with rejuvenating treatments, all within the convenience of the hotel.

Convenient Services

With a multilingual staff available 24/7 at the front desk, guests can expect top-notch service throughout their stay. Whether you need assistance or recommendations for nearby landmarks like Nagasaki Museum of History and Oura Catholic Church, the dedicated team is ready to help.

Experience luxury and comfort at Candeo Hotels Nagasaki Shinchi Chinatown.

Important information:

Please note that breakfast is subject to availability if not included in the booked rate plan.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.6
Based on 4625 reviews
Cleanliness: 8.44
Service: 8.81
Location: 8.75
Room Quality: 8.3
Amenities: 8.63
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.71
R
Rick family_with_children nl
9
Nagasaki Candeo Hotel
Pros:

De onsen op het dag was geweldig en heerlijk ontspannend na een dag wandelen in Nagasaki. Dat de kamers een ruime bank hadden was ook geweldig wanneer we even lekker wilde uitrusten op de kamer gedurende de dag. Het ontbijt was uitgebreid maar niet heel bijzonder. Gewoon goed. Wel prijzig voor in Japan.

Cons:

Wij kwamen eenmaal om 9.15 bij de receptie om een ontbijt ticket te kopen. Wij kregen te horen dat dat maar tot 9 uur kon terwijl op de informatie brochure stond dat het ontbijt tot 10 uur was met een "last entry" om 9.30. Dat was dus even jammer. De volgende dagen zijn we gewoon wat eerder gekomen. Verder was de tussentijdse schoonmaak niet geweldig. Oppervlakkig schoon maar omdat de kamer geen raam heeft dat open kan is er veel stof aanwezig in de kamer waardoor je aan het einde van de dag alweer stof op de oppervlaktes hebt liggen.

2026-03-07 via Nuitee
M
Marieke couple gb
9
Great stay!
Pros:

The onsen was great. Very beautiful. The washing machines were very good. Location is great!

2026-03-07 via Nuitee
T
Tomohiro family_with_children jp
10
Pros:

設備も新しく大変満足

2026-03-07 via Nuitee
V
veroniquecb couple es
10
El hotel perfecto para quedarte en Nagasaki
Pros:

El hotel en sí está genial, tiene todas las amenities que necesitas, además el onsen que tienen es una maravilla. La gente de recepción nos ayudó mucho a gestionar nuestro equipaje para enviarlo a otro hotel. Repetiría 100%!

Cons:

Nada, volvería a este hotel siempre!

2026-03-06 via Nuitee
P
Peter couple sg
9
2026-03-06 via Nuitee
まりん family_with_children jp
10
Pros:

展望風呂、気持ちよかったです!
あと、朝食バイキングも、
種類豊富だし、長崎ならではのカステラとかもあってよかった。連泊したけどメニューけっこう変わっていたし。
サムイもよかったです!

Cons:

ウェルカムドリンクとかフロントにあると嬉しい
あと、部屋の飲み物もコーヒーとかあるといいなと思います。

2026-03-05 via Nuitee
S
SONOKO couple jp
7
楽しめました。
Pros:

綺麗。
立地

Cons:

空調不良。
素晴らしい対応をしていただきましたが、
不快な時間がありましたので。
やむを得ないこととはおもいますが、
辛かったのは本当の事です。

2026-03-05 via Nuitee
I
ichie extended_group jp
9
楽ちん
Pros:

部屋が綺麗で過ごしやすかった。
近くに飲食店やコンビニがあって便利だった

Cons:

浴室に髪の毛のかたまりがあった。
駐車場代が高かった。

2026-03-04 via Nuitee
W
William family_with_children gb
10
2026-03-04 via Nuitee
T
tamotsu family_with_children jp
8
Cons:

朝食レストランの動線、大浴場のロッカーの少なさに、改善の余地があると思います

2026-03-03 via Nuitee
P
Peter solo_traveller gb
10
Superb hotel for relaxing in the city
Pros:

Very impressive hotel with some really nice touches. Gorgeous modern rooms with large beds. Breakfast was wonderful. Using the amazing rooftop onsen was a real highlight.

2026-03-02 via Nuitee
E
Emily couple de
9
2026-03-02 via Nuitee
W
Walter couple de
8
2026-03-02 via Nuitee
ヨッシー couple jp
9
快適
Pros:

・何より、観光目的(ランタンフェスティバル)の拠点として最高の立地条件
・大浴場が良かった。部屋のUBを使うこともありませんでした。
・パブリックスペースも部屋も全てが清潔でした。また泊まりと思います。

Cons:

・部屋のACの温度調整が思うようにいかなかったこと。到着後、部屋が暑かったので冷房で冷やそうと
 思いましたが、冷房の温度設定は19℃以下にならず、快適な室温になるまで時間が掛かり、2月ですけど
 汗かきました、
・大浴場の更衣室の床(スノコ風の素材)がまあまあ匂いました。。。所謂スーパー銭湯の匂い。延々濡れて
 いる状態で、物理的に難しいとは思いますが可能なら改善して頂きたいです。

2026-03-02 via Nuitee
C
CHIEKO couple jp
9
最高
Pros:

部屋もベッドも広く、お風呂も最高でした☆
コスパもいい!

2026-03-02 via Nuitee
S
Sze Wai family_with_children nz
9
2026-03-02 via Nuitee
S
Sarah family_with_children us
8
2026-03-01 via Nuitee
C
CHAOLAN family_with_children tw
9
Pros:

4人房很大,早餐不錯可俯瞰市景.飯店楼下即是超市,提供洗衣機及烘衣機

2026-03-01 via Nuitee
C
CHENG-TING family_with_children tw
10
Pros:

大房間

2026-03-01 via Nuitee
S
Supakrit extended_group th
9
2026-02-27 via Nuitee