Hilton Garden Inn Chicago/Midway Airport

Hotels
•
Hilton Garden Inn
8.2 (522 reviews)
6530 South Cicero Avenue , Chicago , us
+1 708-496-2700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Helpful staff
Cons:
Dirty bathrooms
Poor service
High parking fees

Categories

Cleanliness
7.53
Multiple reviews indicate issues with cleanliness, including unclean bathrooms and hair in tubs.
Service
9
Mixed sentiments, some staff were polite, but there were reports of unprofessionalism and lack of communication.
Location
10
Positive feedback with several mentions of good location near the airport and accessibility.
Room Quality
8.54
Guests noted spacious rooms overall, but some had concerns regarding old furniture and other quality issues.
Amenities
6.49
Multiple complaints about lack of facilities such as restaurant and poor availability of services.
Value for Money
7.52
Concerns regarding high prices, including parking fees and lack of included breakfast.
Food and Beverage
6.98
There were issues with food service and complaints about paid amenities that did not meet expectations.
Overall Experience
9.53
Some positive experiences but overshadowed by numerous critical points regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:54

Property Description

Convenient Location
Located just two blocks from Chicago's Midway Airport and a rapid transit train station, the Hilton Garden Inn Midway Airport offers easy access to downtown attractions.

Modern Amenities
Enjoy free Wi-Fi, in-room microwaves and refrigerators, a swimming pool, and a fitness center during your stay at this hotel.

Dining and Entertainment
Indulge in American classics at Garden Grille and Bar, grab a drink at the Pavilion lounge, or pick up snacks at the Pavilion Pantry for a relaxing evening at the Chicago Midway Airport Hilton Garden Inn.

Experience comfort and convenience at its best - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Smoking in a nonsmoking room will result in a $300 fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Total Disability Score: 54.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 522 reviews
Cleanliness: 7.53
Service: 9
Location: 10
Room Quality: 8.54
Amenities: 6.49
Value for Money: 7.52
Food and Beverage: 6.98
Overall Experience: 9.53
S
Stephanie • couple • us
10
2026-09-03 • via Nuitee
S
Stephanie • couple • us
10
2026-09-03 • via Nuitee
J
Jameelah • family_with_children • us
6
2026-09-03 • via Nuitee
G
Gina • family_with_children • us
10
2026-09-02 • via Nuitee
J
Jennifer • solo_traveller • us
6
2026-08-31 • via Nuitee
S
Sarah • solo_traveller • us
1
2026-08-25 • via Nuitee
L
Lauren • couple • us
8
No dining options on a Sunday evening was inconvenient. Airport shuttle is great.
Pros:

There was an airport shuttle, which was great.

Cons:

There were no dining options for dinner on a Sunday evening.

2026-08-25 • via Nuitee
S
Sindy • solo_traveller • us
1
Pros:

La ubicación

Cons:

La cama muy incomoda los colchones estaba manchados havia mucho polvo el baño tenía mucho pelos holia muy mal

2026-08-24 • via Nuitee
Z
Zenobia • couple • us
7
Ok
Pros:

Location

Cons:

Cost

2026-08-22 • via Nuitee
J
John • couple • us
4
Still waiting for a discount for rooms not being on the same floor
Pros:

We booked two rooms and they were supposed to be on the same floor next to each other. When we got there we had two rooms on different floors and that was unacceptable and they were not able to get us two rooms on the same floor for our entire vacation very unsatisfied

Cons:

I just explained it in the last paragraph

2026-08-20 • via Nuitee
L
Lawrence • family_with_children • us
9
We would book again
Pros:

It was a nice place, outside could have been cleaner a bit trashy. Lighting in the room was to low, could have had more. Otherwise, nice close to our event.

Cons:

Not enough carts to unload cars, one they had much to small

2026-08-18 • via Nuitee
A
Ariel • extended_group • us
8
2026-08-14 • via Nuitee
S
Shirley • solo_traveller • us
9
Great for overnight
Cons:

Your lamp electrical outlets on the bedside table bed are loose and need to be replaced.

2026-08-13 • via Nuitee
B
Beaty • solo_traveller • us
10
Perfect
Pros:

The friendly staff and very very professional will stay there again very convenient 🙂

Cons:

Nothing

2026-08-12 • via Nuitee
S
Schiciarra • couple • us
8
2026-08-12 • via Nuitee
S
Schiciarra • couple • us
8
2026-08-12 • via Nuitee
O
O'Connor • extended_group • us
9
2026-08-05 • via Nuitee
R
Ricardo • couple • us
8
2026-07-25 • via Nuitee
S
Stacey • couple • us
7
Customer service needs work
Pros:

I had hot water and a bed

Cons:

The booking service never identified as a booking service just an employee. However when I made it to the room I was bombarded with a $100 deposit fee after paying full price for the room and was told by the owner and his sister that it was my problem either pay it or stay else where!! lol at 2 am this was outrageous and I was livid I must admit.

2026-07-25 • via Nuitee
A
Anthony • couple • us
10
Wonderful
Pros:

Did not have breakfast

Cons:

Every thing was fine

2026-07-08 • via Nuitee