Sheraton Pilar Hotel & Convention Center

Hotels
Sheraton
7.2 (177 reviews)
Ruta Panamericana Km 49,5 , Pilar , ar

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Nice pool area
Cons:
Dirty carpets and old decor
Maintenance issues in rooms
Limited breakfast options
Poor internet connection

Categories

Cleanliness
5.76
Multiple comments highlight dirty carpets and issues with bathroom maintenance.
Service
8.73
Positive mentions of friendly staff and good service.
Location
8.77
Good location mentioned in several reviews.
Room Quality
6.72
Comments indicate old and poorly maintained rooms.
Amenities
7.75
Spa and pool area received positive feedback, but some amenities were limited.
Value for Money
6.21
Many reviewers feel the hotel does not meet expectations for its price.
Food and Beverage
6.26
Breakfast received mixed reviews, with some dissatisfaction noted.
Overall Experience
7.43
Guests had a comfortable stay but noted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:43

Property Description

Luxurious Accommodations
Set in a modern building amidst nature, Sheraton Pilar Hotel & Convention Center offers elegantly decorated rooms with garden views, plush seating areas, and Plasma TVs.

Relaxation and Wellness
Indulge in the spa facilities including a heated pool, massage room, whirlpool tub, and sauna. Enjoy recreational activities like tennis and beach volleyball, while children can have fun with dedicated services on weekends and holidays.

Gastronomic Delights
Start your day with a delicious buffet breakfast at Las Vasijas restaurant with garden views. Experience signature cuisine at Ristorante Don Giovanni and unwind with drinks at the lobby bar.

Experience luxury, relaxation, and culinary delights at Sheraton Pilar Hotel & Convention Center. Book your stay now for a memorable experience!

Important information:

Please note that children under 16 years old can only access the indoor swimming pool from 8:00 to 14:00 hs.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Swimming pool: Closed from Mon, Apr 6, 2026 until Fri, Oct 9, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 13 years old and over stay for US$38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs USD 12 per 24 hours.

Location

Guest Reviews

7.2
Based on 177 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 6.21
Food and Beverage: 6.26
Overall Experience: 7.43
M
Martin family_with_children ar
7
Pros:

Swimming pool, buffet, the activities for children are great. We enjoyed the Bonfire event.

Cons:

The food is completely under salted. The service pool side is non existent. Once you ask for the bill to sign, it takes forever before it arrives.

2026-03-10 via Nuitee
O
Omar couple xa
6
2026-03-09 via Nuitee
G
Graciela couple ar
7
Pros:

La parte exterior

Cons:

Las habitaciones y el lobby súper antiguos , demasiado

2026-03-08 via Nuitee
M
Moreno family_with_children ar
5
Pros:

Atención

Cons:

Olor de la habitación

2026-03-08 via Nuitee
Y
Yanina Julieta family_with_children ar
6
Pros:

Las instalaciones están bien, pero podrían tener mayor mantenimiento

Cons:

El wifi malisimo, no pudimos ver nada en la tv, ni siquiera los pocos canales de aire.
Por el precio que tiene es una vergüenza el wifi.

2026-03-07 via Nuitee
E
Eduardo29 family_with_children ar
8
Pros:

Camas y almohadas.
Desayuno.

Cons:

Nada.

2026-03-03 via Nuitee
M
Monica couple ar
8
Todo perfecto
Pros:

En general todo muy bien!

Cons:

El desayuno es malo comparado al resto que ofrece el hotel

2026-03-02 via Nuitee
A
AMM family_with_children ar
10
2026-02-28 via Nuitee
S
Santiago family_with_children pe
9
2026-02-28 via Nuitee
S
Santiago family_with_children pe
8
2026-02-28 via Nuitee
P
PATRICIA family_with_children ar
9
2026-02-27 via Nuitee
A
Adrian couple ar
5
Una antiguedad. Todo muy viejo. Se quedo en el tiempo. Mala relacion costo beneficio.
Pros:

Ubicacion esta OK.

Cons:

Una antiguedad. Todo muy viejo. se quedo en el tiempo. no es mas un 5 estrellas ni cerca.

2026-02-24 via Nuitee
C
Cisternas family_with_children ar
7
Pros:

El clima

Cons:

Quedó muy viejo, demasiado. No vale lo que se paga..es caro al no tener precio -producto.la argentina así no avanza

2026-02-23 via Nuitee
U
Urturi couple ar
8
MUY CONFORTABLE
Pros:

ATENCION DEL PERSONAL
PISCINA
UBICACION

Cons:

ESTA MEDIO VIEJITO

2026-02-23 via Nuitee
M
Maria Itati couple ar
7
Muy mal relación calidad precio.
Pros:

El parque

Cons:

Lo estropeado que está todo, alfombras rotas y sucias, papel de paredes despegado.. muy mal para el precio pagado!

2026-02-22 via Nuitee
E
Elisabet family_with_children ar
9
2026-02-08 via Nuitee
I
Iris family_with_children ar
9
2026-02-08 via Nuitee
M
María Gloria couple ar
5
2026-01-29 via Nuitee
L
Lautaro couple ar
9
Pros:

Muy bien

2026-01-28 via Nuitee
M
María Gloria solo_traveller ar
7
2026-01-26 via Nuitee