Sheraton Pilar Hotel & Convention Center

Hotels
Sheraton
7.2 (215 reviews)
Ruta Panamericana Km 49,5 , Pilar , ar

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Nice pool area
Cons:
Dirty carpets and old decor
Maintenance issues in rooms
Limited breakfast options
Poor internet connection

Categories

Cleanliness
5.76
Multiple comments highlight dirty carpets and issues with bathroom maintenance.
Service
8.73
Positive mentions of friendly staff and good service.
Location
8.77
Good location mentioned in several reviews.
Room Quality
6.72
Comments indicate old and poorly maintained rooms.
Amenities
7.75
Spa and pool area received positive feedback, but some amenities were limited.
Value for Money
6.21
Many reviewers feel the hotel does not meet expectations for its price.
Food and Beverage
6.26
Breakfast received mixed reviews, with some dissatisfaction noted.
Overall Experience
7.43
Guests had a comfortable stay but noted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:43

Property Description

Luxurious Accommodations
Set in a modern building amidst nature, Sheraton Pilar Hotel & Convention Center offers elegantly decorated rooms with garden views, plush seating areas, and Plasma TVs.

Relaxation and Wellness
Indulge in the spa facilities including a heated pool, massage room, whirlpool tub, and sauna. Enjoy recreational activities like tennis and beach volleyball, while children can have fun with dedicated services on weekends and holidays.

Gastronomic Delights
Start your day with a delicious buffet breakfast at Las Vasijas restaurant with garden views. Experience signature cuisine at Ristorante Don Giovanni and unwind with drinks at the lobby bar.

Experience luxury, relaxation, and culinary delights at Sheraton Pilar Hotel & Convention Center. Book your stay now for a memorable experience!

Important information:

Please note that children under 16 years old can only access the indoor swimming pool from 8:00 to 14:00 hs.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Swimming pool: Closed from Mon, Apr 6, 2026 until Fri, Oct 9, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 13 years old and over stay for US$38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs USD 12 per 24 hours.

Location

Guest Reviews

7.2
Based on 215 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 6.21
Food and Beverage: 6.26
Overall Experience: 7.43
P
polly family_with_children cl
8
Cumplió por una noche
Pros:

Cama cómoda, buen desayuno

Cons:

Instalaciones que requieren actualizarse.

2026-05-16 via Nuitee
P
Pedro couple ar
9
Pros:

Todo. Buen desayuno

2026-05-14 via Nuitee
D
Diogo solo_traveller it
7
2026-05-14 via Nuitee
V
Valentina couple ar
10
2026-05-11 via Nuitee
G
Gabriel solo_traveller ar
9
2026-05-08 via Nuitee
S
Sol solo_traveller ar
9
2026-05-05 via Nuitee
L
Lucila couple ar
6
No hay relación precio calidad
Pros:

El desatuno

Cons:

La habitación, la heladera hacia un ruido extraño, las canillas del baño no cerraban bien, lo mismo lamducha entonces goteaban sonaba una alarma permanente en el hotel durante varias horas.
Al valor que está publicado en la pagina -que es lo que te lleva a contratar-, se le suma casi el.50% entre impuestos y no sé qué más en el total de lo que pagamos

2026-05-03 via Nuitee
B
basaldella extended_group ch
7
Podría ser excelente si renovaran algunas cosas
Pros:

El desayuno increíble y todo el personal también excelente servicio, amabilidad y predisposición. En general todo muy completo. Tienen incluido el estacionamiento lo cual es un plus. El spa es muy completo y todo muy bien.

Cons:

Las cosas en los cuartos parece que necesitan una renovación, las telas de los sillones algunas estabas rotas. La ducha no funcionaba bien y en el spa las telas de los sillones parecían sucias de viajas y algunas rotas.

2026-04-30 via Nuitee
S
sebastian couple ar
4
Mala
Pros:

La amabilidad del personal.

Cons:

El estado general del hotel, muy dejado, mal estado , viejo, sucio . Sinceramente muy caro para lo q es .

2026-04-30 via Nuitee
M
Maria solo_traveller ar
9
Referencias Sheraton Pilar.
Pros:

Todo el hotel.

Cons:

Los baños son antiguos.

2026-04-29 via Nuitee
E
Esteban couple ar
8
Hermoso hotel, un clásico
Pros:

El desayuno es excelente. Las habitaciones clásicas pero distinguidas, muy cómodas. Muy cómodo el estacionamiento subterráneo, muy amplio.

Cons:

Un poco limitado el espacio para las actividades del Spa.

2026-04-28 via Nuitee
M
MARIA DE LOS ANGELES couple ar
4
2026-04-20 via Nuitee
M
Margarita family_with_children ua
6
Pros:

We stayed at the hotel for 3 days and 2 nights, and overall our experience was mixed.
The positives were the friendly staff, the outdoor space for children to run around, the shallow kids’ pool, and the spacious room.

Cons:

On the downside, both the hotel and the rooms feel quite worn out. Our room had an unpleasant smell, the air conditioner was noisy, and the fan speed could not be adjusted. The mattress was too firm for me, and the hotel was unable to provide a mattress topper. The kids’ club is open only from 11:00 am to 7:00 pm and follows a very strict schedule. There is only one staff member, so if they are outside, the room is closed. The outdoor playground needs repair.

2026-04-08 via Nuitee
F
Fernanda solo_traveller ar
10
Buen lugar para reuniones familiares
Pros:

La calidez del personal

Cons:

Que los adolescentes entre 12 y 16 años no puedan acceder con un adulto a los juegos de pool, Ping pong,etc a partir de las 17 hs

2026-04-06 via Nuitee
F
Florencia family_with_children ar
10
2026-04-06 via Nuitee
P
PABLO extended_group ar
7
Falta aggiornarse en su totalidad el hotel
Pros:

La amplitud d habitaciones

Cons:

El hotel le falta aggiornarse y le falta mantenimiento . Las instalaciones están igual que hace 20 años atrás
Nada cambio
Las puertas de madera d los placares están viejas y en mal estado
Los baños siguen siendo viejos .
No hay accesorios d baño tampoco
Hotel ex 5 estrellas venido a menos a un 3 estrella y media
Lástima
Tien una ubicación de privilegio y amplitud en todo
Restaurante las vasijas pobre en ofrecimiento de desayuno . Poca variedad y le falta aggiornarse .

2026-04-04 via Nuitee
P
PABLO solo_traveller ar
7
2026-04-04 via Nuitee
G
Graciela family_with_children ar
8
Buena si. Ir a comer en los restaurantes del lugar
Pros:

Instalaciones y habitaciones desayuno excelente

Cons:

El servicio de los restaurantes

2026-04-01 via Nuitee
N
Nikki couple au
7
Acceptable- typical business hotel. Overpriced- a bit dated
2026-03-31 via Nuitee
M
MONICA GRACIELA couple ar
10
agradable
Pros:

solo me alojo una noche. no pude apreciar otras cosas

Cons:

solo aloje una noche

2026-03-31 via Nuitee