Sheraton Pilar Hotel & Convention Center

Hotels
Sheraton
7.2 (276 reviews)
Ruta Panamericana Km 49,5 , Pilar , AR

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Nice pool area
Cons:
Dirty carpets and old decor
Maintenance issues in rooms
Limited breakfast options
Poor internet connection

Categories

Cleanliness
5.76
Multiple comments highlight dirty carpets and issues with bathroom maintenance.
Service
8.73
Positive mentions of friendly staff and good service.
Location
8.77
Good location mentioned in several reviews.
Room Quality
6.72
Comments indicate old and poorly maintained rooms.
Amenities
7.75
Spa and pool area received positive feedback, but some amenities were limited.
Value for Money
6.21
Many reviewers feel the hotel does not meet expectations for its price.
Food and Beverage
6.26
Breakfast received mixed reviews, with some dissatisfaction noted.
Overall Experience
7.43
Guests had a comfortable stay but noted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:43

Property Description

Luxurious Accommodations
Set in a modern building amidst nature, Sheraton Pilar Hotel & Convention Center offers elegantly decorated rooms with garden views, plush seating areas, and Plasma TVs.

Relaxation and Wellness
Indulge in the spa facilities including a heated pool, massage room, whirlpool tub, and sauna. Enjoy recreational activities like tennis and beach volleyball, while children can have fun with dedicated services on weekends and holidays.

Gastronomic Delights
Start your day with a delicious buffet breakfast at Las Vasijas restaurant with garden views. Experience signature cuisine at Ristorante Don Giovanni and unwind with drinks at the lobby bar.

Experience luxury, relaxation, and culinary delights at Sheraton Pilar Hotel & Convention Center. Book your stay now for a memorable experience!

Important information:

Please note that children under 16 years old can only access the indoor swimming pool from 8:00 to 14:00 hs.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Swimming pool: Closed from Mon, Apr 6, 2026 until Fri, Oct 9, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Location

Guest Reviews

7.2
Based on 276 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.75
Value for Money: 6.21
Food and Beverage: 6.26
Overall Experience: 7.43
C
carod solo_traveller uy
10
Hotel de excelente ubicación y camas muy cómodas.
Pros:

La ubicación del Sheraton es inmejorable . El personal es excelente . Siempre que estoy en Pilar voy al hotel , desde el año que abrió .

Cons:

Estaba un poco sucia la tapa del inodoro. El resto de la habitación estaba impecable.

2026-09-09 via Nuitee
M
Mariana De Los Angeles couple ar
10
Muy confortable y relajador , cable a tierra
Pros:

La hospitalidad y el buen gusto en los ambientes

Cons:

Nada

2026-08-30 via Nuitee
R
Rousseau Portalis couple ar
5
2026-08-27 via Nuitee
J
jorge solo_traveller uy
8
Pros:

eldesayuno

Cons:

el precio

2026-08-24 via Nuitee
B
Bianca couple ar
9
2026-08-20 via Nuitee
M
MARCELO solo_traveller ar
2
Pros:

Desastre desde la atención hasta las habitaciones ya no es lo que era antes .ni bien llegas nadie te ofrece ayuda con las maletas habitaciones viejas .

Cons:

Nada me gustó hace 10 años realice una gran evento y al dia de hoy nada cambio o sea todo gastado.

2026-08-18 via Nuitee
M
Mariana couple ar
6
Muy buena atencion pero muy malo el mantenimiento
Pros:

La atención del personal

Cons:

La infraestructura. Demasiado descuidado.

2026-08-17 via Nuitee
T
Tchercansky solo_traveller ar
10
Estadía aniversario
Pros:

Todo

Cons:

Está un "poco caído", en el baño de la habitación las baldosas TODAS flojas, uno siente el ruido al pisar. La tapa de la mochila del inodoro, con TODOS los ángulos mellados o "cachados" (literal 3 de los 4 ángulos)
Nada importante, pero sin pavadas q "suman"...

2026-08-17 via Nuitee
H
HUGO solo_traveller ar
10
2026-08-15 via Nuitee
S
Sosa couple ar
10
2026-08-13 via Nuitee
F
FLORENCIA CECILIA couple ar
3
Cons:

No es un hotel 5 estrellas. Al llegar las puertas giratorias no se podian usar estaban bloqueadas por tachos de basura. Solo se podia ingresar por la puerta comun del medio. Nadie nos indico donde quedaba el ascensor...donde se tomaba el desayuno...estaba lloviendo y no nos dijeron q habia cochera abajo, nadie te ayuda con las maletas...un desastre. Mantenimiento...cero...claramente un 5 estrellas no es. Primera y ultima vez q voy

2026-08-11 via Nuitee
L
lamberti solo_traveller ar
8
2026-08-11 via Nuitee
G
Gabriela couple py
7
2026-08-11 via Nuitee
M
Maria claudia couple ar
7
Hotel antiguo, sin mantenimiento y caro para lo q ofrece
Pros:

Ubicación
Limpieza

Cons:

Mala manutención
Baño con sarro y cortina en la bañera
Todo antiguo

2026-08-10 via Nuitee
P
Pablo solo_traveller ar
4
2026-08-10 via Nuitee
E
Eugenia couple ar
8
Perfecto para una escapada de la rutina para relajar
Pros:

El personal es muy amable, los servicios son de buena calidad.

2026-08-10 via Nuitee
D
Denise couple ar
9
2026-08-09 via Nuitee
L
Luis Pablo solo_traveller ar
7
Pros:

Ubicacion

Cons:

En general esta caidito

2026-08-07 via Nuitee
M
Maria luisa couple ar
9
Ideal para descansar
Pros:

El jardin , la vista y la piscina

Cons:

la confitería

2026-08-05 via Nuitee
J
Javier solo_traveller ar
10
Muy grata estadía
Pros:

Que permitan mascotas. Nos pudimos manejar muy cómodamente y disfrutar

Cons:

Ninguna queja

2026-08-04 via Nuitee