The Glenmoriston Townhouse Hotel

Hotels
8.3 (2311 reviews)
20 Ness Bank , Inverness , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Cons:
Noisy rooms
Cold temperatures
Old facilities
Bathroom issues

Categories

Cleanliness
8.1
Overall sentiment is positive. However, issues such as the cold room and old facilities impact the rating.
Service
8.6
Staff are described as very friendly and accommodating, though some reviews mention the need for improvement in customer service.
Location
8.9
Location is frequently praised, being described as excellent and convenient.
Room Quality
7.7
Rooms have issues with temperature control and some appear outdated, affecting the overall comfort.
Amenities
8.4
The amenities are mostly appreciated, with some mention of potential improvements.
Value for Money
7.9
Given the price point and complaints about certain aspects, the value is rated slightly lower.
Food and Beverage
8.5
Food quality and breakfast options received positive remarks.
Overall Experience
8.3
While there are positives, consistent issues reduce the overall experience ranking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:17

Property Description

Riverfront Location
Located on the picturesque banks of the River Ness, The Glenmoriston Townhouse Hotel offers stunning views and a tranquil setting just a short distance from Inverness city centre.

Award-Winning Dining
Indulge in a culinary experience at The Contrast Brasserie, known for its fresh and modern cuisine, or sip on a selection of whiskies at The Piano Bar while enjoying live music on weekends.

Luxurious Amenities
From plush bathrobes to powerful showers and free Wi-Fi, each room is designed with comfort and convenience in mind. Guests can also unwind in the garden or opt for a delicious takeaway breakfast.

Experience elegance and luxury by booking your stay at The Glenmoriston Townhouse Hotel today.

Important information:

The Glenmoriston Townhouse is divided into 2 buildings. Both buildings have rooms with river views. Please advise reception upon booking if you wish to be allocated in a room with a river view.

There is no elevator at The Glenmoriston Townhouse, if a ground-floor room is needed, please request it when booking.

Guests are advised to reserve a table at the hotel's restaurant in advance, particularly on weekends.

Please note that guests booking a rate with dinner included will enjoy a GBP 18 dinner credit per adult to spend on the menu.

When booking for more than 8 people, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2311 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.9
Room Quality: 7.7
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.5
Overall Experience: 8.3
G
Gavin • couple • gb
6
Pros:

Location

Cons:

Noise

2026-05-09 • via Nuitee
C
Candice • couple • gg
6
Lovely location but wouldn’t stay there again!
Pros:

Location was lovely

Cons:

The room was in the loft and rather uncomfortable with all the jutting walls including the bath

2026-05-08 • via Nuitee
J
John • couple • gb
8
Always very friendly staff, lovely rooms and delicious food on offer
2026-05-08 • via Nuitee
D
Danielle • couple • gb
10
2026-05-08 • via Nuitee
K
Ken • couple • gb
9
A very good hotel for exploring Inverness.
Pros:

Great location with excellent staff and a very good breakfast.

Cons:

Wi-Fi connection in our room was not brilliant.

2026-05-07 • via Nuitee
E
Eduarda • solo_traveller • br
9
2026-05-06 • via Nuitee
F
francis • solo_traveller • be
9
2026-05-05 • via Nuitee
S
Siobhan • family_with_children • gb
10
Amazing stay and would highly recommend the hotel and the apartment 3 that we stayed in.
Pros:

The location is fantastic. Breakfast was good. A little bit of anything we needed. The room was excellent, clean, comfortable and completely well kitted out.

Cons:

Could have used oven mitts, and paper towel in the kitchen. Very minor concern.

2026-05-05 • via Nuitee
C
Cath • couple • gb
8
Great location lovely breakfast
Pros:

Position is great

Cons:

Unable to get a coffee in bar at 930!!

2026-05-04 • via Nuitee
J
JANIS • couple • gb
10
2026-05-04 • via Nuitee
K
Katarina • extended_group • sk
8
2026-05-04 • via Nuitee
F
Ford • couple • gb
8
2026-05-04 • via Nuitee
K
Kate • extended_group • gb
8
2026-05-04 • via Nuitee
S
Susan • couple • gb
9
2026-05-03 • via Nuitee
S
Sue • extended_group • gb
9
2026-05-03 • via Nuitee
M
Mika • couple • fi
10
Olimme erittäin tyytyväisiä erinomaiseen ja rauhalliseen maalaishotelliin.
Pros:

Erinomainen ruoka, joustava henkilökunta, joka pystyi järjestämään 1.5. syntymäpäiväkakun. Meidän piti aluksi olla vain yksi yö, mutta päätimme jäädä vielä täksi toiseksi yöksi. Rauhallinen maalaisympäristö ja avara siisti huone.

Cons:

Tie perille oli kapea ja kuoppainen.

2026-05-03 • via Nuitee
C
cazlin • couple • gb
10
Staying at the Glenmoriston Townhouse Hotel will make you happy.
Pros:

It was one of those hotels where everything went well which made our stay absolutely brilliant. The trip was part of my husband's 70th birthday and when I booked I requested a loch view with a double bed which was granted.
I dealt with Lisa who could not have been more helpful, and friendly. She was a superstar.
When we arrived check in was great and the room was beautiful and the view did not disappoint. Really large clean, with a lovely window seat.
My husband was surprised by a lovely chocolate cake plate with Happy Birthday written on it which was such a lovely surprise.
All of the staff we dealt with were accommodating, friendly and professional. The breakfast menu was varied and the food was delicious hot and cooked really well.
The hotel just had a really nice feel about it and I cannot recommend it highly enough.

Cons:

Our bathroom was really big but the shower was quite small in comparison otherwise we loved everything.

2026-05-02 • via Nuitee
A
Achim • couple • de
6
Viel zu teuer
Cons:

Kein Aufzug
Nach einer Knie OP war es sehr mühsam die engen Treppen zu laufen.

Das Bad: keine Dusche.. in der Wanne/ unter einer Schräge war das Duschen eine Katastrophe. Geht garnicht

2026-05-01 • via Nuitee
S
Saevar Arna • extended_group • is
9
Pros:

Great hotel at great location

2026-05-01 • via Nuitee
R
Rosemary • solo_traveller • gb
10
Pros:

The very friendly staff and the food menu

Cons:

To be honest there was not much we did not like everything was really nice we liked it so much that we left a nice tip for the girl who cleaned our room

2026-05-01 • via Nuitee