The Glenmoriston Townhouse Hotel

Hotels
8.3 (2370 reviews)
20 Ness Bank , Inverness , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Cons:
Noisy rooms
Cold temperatures
Old facilities
Bathroom issues

Categories

Cleanliness
8.1
Overall sentiment is positive. However, issues such as the cold room and old facilities impact the rating.
Service
8.6
Staff are described as very friendly and accommodating, though some reviews mention the need for improvement in customer service.
Location
8.9
Location is frequently praised, being described as excellent and convenient.
Room Quality
7.7
Rooms have issues with temperature control and some appear outdated, affecting the overall comfort.
Amenities
8.4
The amenities are mostly appreciated, with some mention of potential improvements.
Value for Money
7.9
Given the price point and complaints about certain aspects, the value is rated slightly lower.
Food and Beverage
8.5
Food quality and breakfast options received positive remarks.
Overall Experience
8.3
While there are positives, consistent issues reduce the overall experience ranking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:17

Property Description

Riverfront Location
Located on the picturesque banks of the River Ness, The Glenmoriston Townhouse Hotel offers stunning views and a tranquil setting just a short distance from Inverness city centre.

Award-Winning Dining
Indulge in a culinary experience at The Contrast Brasserie, known for its fresh and modern cuisine, or sip on a selection of whiskies at The Piano Bar while enjoying live music on weekends.

Luxurious Amenities
From plush bathrobes to powerful showers and free Wi-Fi, each room is designed with comfort and convenience in mind. Guests can also unwind in the garden or opt for a delicious takeaway breakfast.

Experience elegance and luxury by booking your stay at The Glenmoriston Townhouse Hotel today.

Important information:

The Glenmoriston Townhouse is divided into 2 buildings. Both buildings have rooms with river views. Please advise reception upon booking if you wish to be allocated in a room with a river view.

There is no elevator at The Glenmoriston Townhouse, if a ground-floor room is needed, please request it when booking.

Guests are advised to reserve a table at the hotel's restaurant in advance, particularly on weekends.

Please note that guests booking a rate with dinner included will enjoy a GBP 18 dinner credit per adult to spend on the menu.

When booking for more than 8 people, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2370 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.9
Room Quality: 7.7
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.5
Overall Experience: 8.3
W
Wayne • solo_traveller • gb
4
Pros:

The restaurant was brilliant

Cons:

The room. The was noice all night of a pump and water in the ceiling of out room every time stone use the shower or toilet. The receptionist we told about just went sorry nothing we can do about that.

2026-05-30 • via Nuitee
E
Elizabeth • family_with_children • gb
6
2026-05-30 • via Nuitee
L
Leigh • couple • au
10
2026-05-29 • via Nuitee
S
Shaw • couple • gb
7
Pros:

Great location.

2026-05-27 • via Nuitee
C
Catherine • solo_traveller • fr
10
Pros:

Hôtel très chaleureux avec beaucoup de charme, bien situé à côté de la rivière . Petit déjeuner délicieux

Cons:

Tout était parfait

2026-05-26 • via Nuitee
F
Francesca • family_with_children • it
6
Passabile
Pros:

Posizione centrale per visitare la città e ampio parcheggio disponibile. Prezzo contenuto per 1 notte più colazione per due persone (90€)

Cons:

Ci hanno dato una camera al terzo piano senza avvisarci che non c'era l'ascensore e non ci hanno avvisato, o offerto di aiutare (avevamo un bagaglio da 20kg). Struttura sporca, antiquata e con molta polvere (sono allergia agli acari e ho sofferto parecchio). Abbiamo richiesto il cambio di stanza perché le lenzuola avevano diverse macchie, e dopo aver controllato ci hanno offerto un'altra camera, meno sporca. Tuttavia le tende a rullo erano piene di insetti morti.
Colazione passabile

2026-05-26 • via Nuitee
P
Pam • solo_traveller • us
7
Inverness
Pros:

Bed was comfortable and it was a good location. The apartment had a washer and small kitchen and the sitting area was nice. Great shower.These things not found in regular hotel room. Located next to river and town. Walk on the river is nice.

Cons:

To get to 2nd floor of the apartment you had to climb a very tight spiral staircase which is difficult with luggage. No place to set things near bathroom sink. Regular hotel rooms are in a bldg with no elevator. Shower here is extremely small in these rooms.

2026-05-26 • via Nuitee
E
Etienne • solo_traveller • fr
9
Pros:

L'hôtel est bien situé et son parking aussi.
Le personnel est réellement très aimable.

Cons:

Un petit bémol quant à la salle de bains, impossible de se mettre debout pour se doucher tant la pente au-dessus de la baignoire est importante.

2026-05-26 • via Nuitee
N
Nick • couple • gb
6
Great location but dated property!
Pros:

Great location and easy to walk into Inverness!

Cons:

Our first room was over the restaurant (room 3) and was very noisy at midnight as the cleaner was moving tables and hoovering until 1am. Avoid that room if you can! We were moved to room 9 which was much better!

2026-05-25 • via Nuitee
M
MB • couple • fr
8
Emplacement dans un quartier très agréable, dîner excellent et chambre au calme.
Pros:

Chambre calme dans un bâtiment séparé. Le petit déjeuner est très bon. Le restaurant de l’hôtel est excellent. Parking facile à l’hôtel.

Cons:

Rien.

2026-05-24 • via Nuitee
V
Valente • couple • it
10
2026-05-24 • via Nuitee
R
Rutherford • solo_traveller • gb
10
Pros:

A lovely place nothing

Cons:

Nothing

2026-05-22 • via Nuitee
K
Kaz69 • couple • gb
10
Always a warm welcome!
Pros:

We love the warm welcome at the Glenmoriston. The staff are always fab. Great rooms, parking and location. Love living locally and being able to enjoy a value for money overnight for a show at Eden Court just across the water (before/after peak season).

2026-05-22 • via Nuitee
D
Donna • solo_traveller • au
9
Pros:

Very central location.

Cons:

Nothing

2026-05-22 • via Nuitee
L
Lynne • solo_traveller • gb
9
Pros:

Parking! Breakfast! Comfy Bed!

2026-05-21 • via Nuitee
A
Andrea • extended_group • gb
8
2026-05-19 • via Nuitee
D
Dejan • solo_traveller • rs
4
Subpar 4 star hotel
Pros:

The receptionist was very friendly and helpful

Cons:

The rooms had slanted ceilings, sound insulation was virtually non existant, and the shower was way too small. It was impossible to shower without hitting yourself multiple times.

2026-05-19 • via Nuitee
L
Ladina • couple • ch
8
2026-05-19 • via Nuitee
C
clwyde2026 • Friends getaway
8
Group tour along the NC 500
Pros:

The location of the hotel is excellent, overlooking the river and set in the lovely city of Inverness.
We chose a “river view” room, which was extremely comfortable, well appointed and extremely roomy.
The food and service was very good indeed.
I wouldn’t hesitate to stay at Glenmoriston again, but with one caveat.
The hotel itself is split into 2 buildings.
We stayed at the main building which was fine.
However, part of our group stayed in a separate building located across the car park.
This building is used for functions, and without being pre advised, there was a party in the function room which concluded just before midnight, which curtailed a decent nights sleep.
In future, if I was booking, I would check which building I would be staying in and if not in the main building would want details of any possible functions.
A very good hotel, but please note the above when booking.

2026-05-18 • via Tripadvisor
A
Andy • couple • gb
6
Won’t be staying again
Pros:

Location

Cons:

Noisy we were in room 2 ground floor booked the accommodation late in the day felt like we were given the worst room my duvet cover needed changing as dirty marks on it

2026-05-18 • via Nuitee