The Glenmoriston Townhouse Hotel

Hotels
8.3 (2213 reviews)
20 Ness Bank , Inverness , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Cons:
Noisy rooms
Cold temperatures
Old facilities
Bathroom issues

Categories

Cleanliness
8.1
Overall sentiment is positive. However, issues such as the cold room and old facilities impact the rating.
Service
8.6
Staff are described as very friendly and accommodating, though some reviews mention the need for improvement in customer service.
Location
8.9
Location is frequently praised, being described as excellent and convenient.
Room Quality
7.7
Rooms have issues with temperature control and some appear outdated, affecting the overall comfort.
Amenities
8.4
The amenities are mostly appreciated, with some mention of potential improvements.
Value for Money
7.9
Given the price point and complaints about certain aspects, the value is rated slightly lower.
Food and Beverage
8.5
Food quality and breakfast options received positive remarks.
Overall Experience
8.3
While there are positives, consistent issues reduce the overall experience ranking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:17

Property Description

Riverfront Location
Located on the picturesque banks of the River Ness, The Glenmoriston Townhouse Hotel offers stunning views and a tranquil setting just a short distance from Inverness city centre.

Award-Winning Dining
Indulge in a culinary experience at The Contrast Brasserie, known for its fresh and modern cuisine, or sip on a selection of whiskies at The Piano Bar while enjoying live music on weekends.

Luxurious Amenities
From plush bathrobes to powerful showers and free Wi-Fi, each room is designed with comfort and convenience in mind. Guests can also unwind in the garden or opt for a delicious takeaway breakfast.

Experience elegance and luxury by booking your stay at The Glenmoriston Townhouse Hotel today.

Important information:

The Glenmoriston Townhouse is divided into 2 buildings. Both buildings have rooms with river views. Please advise reception upon booking if you wish to be allocated in a room with a river view.

There is no elevator at The Glenmoriston Townhouse, if a ground-floor room is needed, please request it when booking.

Guests are advised to reserve a table at the hotel's restaurant in advance, particularly on weekends.

Please note that guests booking a rate with dinner included will enjoy a GBP 18 dinner credit per adult to spend on the menu.

When booking for more than 8 people, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2213 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.9
Room Quality: 7.7
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.5
Overall Experience: 8.3
P
Peter • family_with_children • gb
10
2026-03-28 • via Nuitee
P
Peter • couple • gb
10
2026-03-28 • via Nuitee
A
Averil • solo_traveller • gb
10
A great experience.
Pros:

The food was excellent.

Cons:

I would book a ground floor room in the future due to my mobility issues

2026-03-28 • via Nuitee
C
Catherine-Ann • couple • gb
9
Comfortable, spotless, welcoming and worth it
Pros:

Great find and I love it. Dinner was superb, but feel the cooked breakfast, although fine, wasn't quite the same quality. Our breakfast booking hadn't been arranged for us and we went down for breakfast near the finish time so they did squeeze us in. It certainly wouldn't put us off.

2026-03-28 • via Nuitee
J
Jim Kerr • couple • gb
6
Enjoyed our stay.
Pros:

Food was good. Staff pleasant. Lovely white towels. Room clean,

Cons:

There was NO drawer space. Had to live out of our suitcases.
Having to go outside and across to the main building for breakfast.
Had to keep changing the plugs if we wanted kettle on, hairdryer on or lamp on. Had to get down on the floor to
change the plugs.

2026-03-28 • via Nuitee
A
Anne • couple • dk
8
2026-03-27 • via Nuitee
J
J • family_with_children • nl
8
2026-03-27 • via Nuitee
D
DOUGLAS • couple • gb
9
Hotel of choice in Inverness
Pros:

The property is well furnished and maintained. Comfortable and of a reliable high standard.

Cons:

No negatives about this hotel

2026-03-27 • via Nuitee
A
Andrea • family_with_children • de
8
Cons:

Frühstück konnte wg Platzmangel nicht spontan gebucht werden

2026-03-26 • via Nuitee
K
Kaneria • family_with_children • ae
9
Pros:

Very spacious room.

2026-03-26 • via Nuitee
J
Jan • solo_traveller • gb
9
Excellent location for a short stay.
Pros:

Great location.
Friendly staff.
Piano bar at weekends.
Excellent breakfast.

Cons:

Prices can get very high in summer although that just seems to be how it is in Inverness.

2026-03-26 • via Nuitee
C
clive • extended_group • gb
9
Delightful stay
Pros:

Great central hotel - we had a great room overlooking the river - very clean, old charm, helpful staff and great breakfast

Cons:

All good

2026-03-26 • via Nuitee
D
Dawn • couple • us
9
Lovely hotel in Inverness
Pros:

Wonderful location just a few minutes walk from many restaurants, bars and shopping.

Cons:

The room was spacious and comfortable but the bathtub/shower combo was difficult for my husband and me.

2026-03-25 • via Nuitee
D
Donald • couple • gb
5
Nice place but with a few issues.
Pros:

The staff and location were great. The bed was comfortable and facilities good. The piano bar on Saturday was a nice touch.

Cons:

The cooked element of the breakfast on the Sunday morning was mostly inedible even the porridge. We couldn’t bring ourselves to risk it the following morning despite being told the chef had changed. Hotel bar person on Sunday lacked people skills.

2026-03-24 • via Nuitee
J
Janette • couple • gb
10
2026-03-23 • via Nuitee
S
Susana • couple • es
9
2026-03-23 • via Nuitee
D
David • solo_traveller • gb
10
2026-03-23 • via Nuitee
C
Craig • family_with_children • gb
7
Pros:

The bar and restaurant are very nice.

Cons:

Room was pretty dated.

2026-03-22 • via Nuitee
D
Derek Cameron • extended_group • gb
9
2026-03-22 • via Nuitee
D
Dagmar • family_with_children • gb
9
Pros:

Lovely staff, great dinner, fantastic breakfast

Cons:

King-size bed was two singles pushed together, which created a gap and ridges in the middle. Mattresses themselves were very comfortable

2026-03-21 • via Nuitee