The Glenmoriston Townhouse Hotel

Hotels
8.3 (2404 reviews)
20 Ness Bank , Inverness , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Cons:
Noisy rooms
Cold temperatures
Old facilities
Bathroom issues

Categories

Cleanliness
8.1
Overall sentiment is positive. However, issues such as the cold room and old facilities impact the rating.
Service
8.6
Staff are described as very friendly and accommodating, though some reviews mention the need for improvement in customer service.
Location
8.9
Location is frequently praised, being described as excellent and convenient.
Room Quality
7.7
Rooms have issues with temperature control and some appear outdated, affecting the overall comfort.
Amenities
8.4
The amenities are mostly appreciated, with some mention of potential improvements.
Value for Money
7.9
Given the price point and complaints about certain aspects, the value is rated slightly lower.
Food and Beverage
8.5
Food quality and breakfast options received positive remarks.
Overall Experience
8.3
While there are positives, consistent issues reduce the overall experience ranking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:17

Property Description

Riverfront Location
Located on the picturesque banks of the River Ness, The Glenmoriston Townhouse Hotel offers stunning views and a tranquil setting just a short distance from Inverness city centre.

Award-Winning Dining
Indulge in a culinary experience at The Contrast Brasserie, known for its fresh and modern cuisine, or sip on a selection of whiskies at The Piano Bar while enjoying live music on weekends.

Luxurious Amenities
From plush bathrobes to powerful showers and free Wi-Fi, each room is designed with comfort and convenience in mind. Guests can also unwind in the garden or opt for a delicious takeaway breakfast.

Experience elegance and luxury by booking your stay at The Glenmoriston Townhouse Hotel today.

Important information:

The Glenmoriston Townhouse is divided into 2 buildings. Both buildings have rooms with river views. Please advise reception upon booking if you wish to be allocated in a room with a river view.

There is no elevator at The Glenmoriston Townhouse, if a ground-floor room is needed, please request it when booking.

Guests are advised to reserve a table at the hotel's restaurant in advance, particularly on weekends.

Please note that guests booking a rate with dinner included will enjoy a GBP 18 dinner credit per adult to spend on the menu.

When booking for more than 8 people, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2404 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.9
Room Quality: 7.7
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.5
Overall Experience: 8.3
I
Isabelle • solo_traveller • mc
7
Excellente cuisine, équipements dans les chambres un peu « vétustes »
Pros:

Le restaurant excellent !

Cons:

La chambre un peu « vieillotte ». La salle de bain pas très pratique. Pas de douche, baignoire à enjamber pour les personnes aillant des difficultés avec les genoux… Pas de « douchette ».

2026-06-20 • via Nuitee
N
Nadege • solo_traveller • mc
8
Pros:

Le restaurant, l'emplacement

Cons:

Pas d'ascenseur, pas de personnel pour porter les bagages

2026-06-20 • via Nuitee
J
Jane • extended_group • gb
8
Pros:

Very good

2026-06-19 • via Nuitee
D
DENIS ET • solo_traveller • fr
5
Pros:

Grande chambre et bonne literie

Cons:

Nous avions une chambre au rez-de-chaussée où les deux grandes fenêtres sans rideaux données sur le parking .Nous avons du pour préserver notre intimité fermer les doubles rideaux à 17h et ne les ouvrir que lorsque nous avons quitter l'hôtel à 9h30 .bruit dû aux voitures et le matin les livraisons

2026-06-19 • via Nuitee
R
Roberta • couple • us
10
Enjoyed our stay there.
Pros:

The location was good, able to walk to restaurants, plus it was on the river. We had a car, & were very glad there was parking on-site. The restaurant served very good food, a little expensive. No elevators though. Staff was great. Room was a good size. Shower was good. There was tea , coffee & hairdryer available in room. We enjoyed our stay there.

Cons:

Just that there was no elevator, but it was very charming. Stairs weren’t bad. We stayed in the Windsor place next to hotel.

2026-06-19 • via Nuitee
K
Kelly • couple • us
8
Nice stay overall
Pros:

Beautiful spot next to the river

Cons:

Closeness to center

2026-06-19 • via Nuitee
G
Getulio • couple • br
6
2026-06-18 • via Nuitee
D
Damion • couple • us
10
Great service!
Pros:

Gorgeous place!

2026-06-17 • via Nuitee
S
Shona • couple • gb
8
Disappointing return to a hotel we have known and used for many years.
Pros:

Location excellent. Room very smart snd clean and comfortable. Breakfast disappointing.

Cons:

Breakfast. Staff service.

2026-06-16 • via Nuitee
J
José • family_with_children • fr
7
Pros:

L'accueil du personnel et nos échanges avec la manager.la prise en compte de nos demandes
Le restaurant ainsi que le petit déjeuner
Le parking a disposition

Cons:

Notre chambre était petite et ne correspondait pas aux photos dommage

2026-06-15 • via Nuitee
G
Garcia • family_with_children • do
4
Pros:

No elevator, the shower faucet came out of my hand and was glued with silicone.

2026-06-15 • via Nuitee
L
Lothar • couple • de
7
In Ordnung aber zu teuer
Pros:

Lage ist ansprechend

Cons:

Das Preis-Leistungsverhältnis ist schlecht
Frühstücksbüffet wurde unzureichend aufgefüllt und Service nicht dem Preis angemessen.

2026-06-14 • via Nuitee
D
Dharmen • extended_group • in
6
The location saved the day for us.
Pros:

Room in the annexe a bit too small. Breakfast was reasonably good. Location was excellent

Cons:

The size of the rooms. The TV had no subscription.

2026-06-14 • via Nuitee
E
Esther • couple • gb
8
Apart from the first room it was good
Pros:

Breakfast and location were very good

Cons:

First night we were in a tiny room with narrow beds….most uncomfortable. We were moved to a nicer room the following day

2026-06-13 • via Nuitee
A
Angela • solo_traveller • gb
9
Great location and stay
Pros:

Receptionist who checked us in was very warm and welcoming. The bar staff were lovely too
Great location, great stay

Cons:

A restaurant issue where the individual wasn't very pleasant dealing with a matter raised by me. That said, this was an isolated instance and every other member of staff went out of their way to be super helpful and make your stay so enjoyable

2026-06-12 • via Nuitee
I
Iain • extended_group • gb
10
Pros:

Excellent

2026-06-12 • via Nuitee
V
Virginia • extended_group • ar
7
Pros:

Muy linda vista

Cons:

No hay ascensor y es incómodo para gente adulta las escaleras.
La ducha no es muy cómoda.

2026-06-11 • via Nuitee
O
orit • couple • il
4
המלון מאד מאד מאכזב ביחס למחיר ששילמנו
Pros:

כלום

Cons:

את היחס של הצוות, את המקלחת, שציינו שזה עליה במדרגות ללא מעלית

2026-06-11 • via Nuitee
J
jeff • extended_group • us
8
2026-06-10 • via Nuitee
F
Freda • solo_traveller • gb
7
Lovely location by the river & easy walk to town & visitors attractions. The newly opened, refurbished a castle
Pros:

Very central

Cons:

A little bit tired room & quite expensive. Probably the price you pay for a central location

2026-06-09 • via Nuitee