The Glenmoriston Townhouse Hotel

Hotels
8.3 (2087 reviews)
20 Ness Bank , Inverness , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good food
Cons:
Noisy rooms
Cold temperatures
Old facilities
Bathroom issues

Categories

Cleanliness
8.1
Overall sentiment is positive. However, issues such as the cold room and old facilities impact the rating.
Service
8.6
Staff are described as very friendly and accommodating, though some reviews mention the need for improvement in customer service.
Location
8.9
Location is frequently praised, being described as excellent and convenient.
Room Quality
7.7
Rooms have issues with temperature control and some appear outdated, affecting the overall comfort.
Amenities
8.4
The amenities are mostly appreciated, with some mention of potential improvements.
Value for Money
7.9
Given the price point and complaints about certain aspects, the value is rated slightly lower.
Food and Beverage
8.5
Food quality and breakfast options received positive remarks.
Overall Experience
8.3
While there are positives, consistent issues reduce the overall experience ranking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:17

Property Description

Riverfront Location
Located on the picturesque banks of the River Ness, The Glenmoriston Townhouse Hotel offers stunning views and a tranquil setting just a short distance from Inverness city centre.

Award-Winning Dining
Indulge in a culinary experience at The Contrast Brasserie, known for its fresh and modern cuisine, or sip on a selection of whiskies at The Piano Bar while enjoying live music on weekends.

Luxurious Amenities
From plush bathrobes to powerful showers and free Wi-Fi, each room is designed with comfort and convenience in mind. Guests can also unwind in the garden or opt for a delicious takeaway breakfast.

Experience elegance and luxury by booking your stay at The Glenmoriston Townhouse Hotel today.

Important information:

The Glenmoriston Townhouse is divided into 2 buildings. Both buildings have rooms with river views. Please advise reception upon booking if you wish to be allocated in a room with a river view.

There is no elevator at The Glenmoriston Townhouse, if a ground-floor room is needed, please request it when booking.

Guests are advised to reserve a table at the hotel's restaurant in advance, particularly on weekends.

Please note that guests booking a rate with dinner included will enjoy a GBP 18 dinner credit per adult to spend on the menu.

When booking for more than 8 people, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2087 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.9
Room Quality: 7.7
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.5
Overall Experience: 8.3
A
Audrey couple gb
8
Ideal location, very central, loved looking out on the river and will definitely come back.
Pros:

Location was perfect. We were attending concert in church nearby.
Breakfast was good.
Room and bed were clean and comfortable. Loved the big bed.

Cons:

Radiator could do with a clean inside. Also cobweb above curtain rail.
Table service for a drink didn’t appear to be the best system.

2026-02-14 via Nuitee
M
Michelle Valerie couple cl
7
2026-02-12 via Nuitee
F
Fiona solo_traveller gb
10
2026-02-12 via Nuitee
J
jane solo_traveller gb
10
Lovely stay,
Pros:

Liked being right on the river. Lovely room with a big bath excellent breakfast.Staff were very helpful

2026-02-12 via Nuitee
D
DAVID couple gb
9
Great choice with parking and breakfast. Very nice place.
Pros:

Easy check in, room was spacious, bar and restaurant were lovely. Great breakfast and I looked onto the river.

2026-02-11 via Nuitee
S
Stephen solo_traveller gb
9
Great value, lovely ambiance and very enjoyable stay overall
Pros:

Staff were all very helpful and friendly!

2026-02-11 via Nuitee
K
Kwinten couple nl
9
Beautifully located, very polite and accomodating staff and definitely a highlight of our trip
Pros:

The hotel was easy to reach by car and had a spacious carpark. The staff was very friendly and the room was spacious. The restaurant was very accomodating to us considering our dietary restrictions (coeliac and dairy-free) and helped us pick and choose and/or adapt certain menu items to make a full meal possible (both for dinner and breakfast).

Cons:

The dinner menu was a bit expensive because most of what we were allowed to eat were prime cuts of meat.

2026-02-11 via Nuitee
C
Colin solo_traveller gb
10
Excellent would stay again.
Pros:

Great location close to the centre and the river

2026-02-10 via Nuitee
P
Phil couple gb
8
Lovely Inverness hotel.
Pros:

Location was lovely, staff friendly and polite secure safe parking in private car park Very good breakfast.

Cons:

Accommodation was in the building next door and we were on the top floor facing the rear of the building. No lift. The room was clean and comfortable, the shower was very tight and we are not ‘large’ people. It was warm and cosy.

2026-02-10 via Nuitee
C
Christine couple gb
6
Pros:

Location. Staff. Bar

Cons:

Room was in the eaves of the annex. Couldn't stand in the room and had to climb 4 flights of stairs with luggage. No lift

2026-02-09 via Nuitee
N
Neil couple gb
10
Perfect location if going to the Theatre.
Pros:

Location for Eden Court Theatre. Lovely room and very good breakfast.

2026-02-09 via Nuitee
T
Thomas solo_traveller gb
9
Pros:

Location and secure car parking.

Cons:

Location of room. It was on the 3rd floor with a door just outside the room door to open to get into the room. Very difficult and awkward while carrying 2 bags.

2026-02-09 via Nuitee
I
Ivy couple gb
8
Excellent stay.
Pros:

We loved the location. A short very pleasant rover walk takes you into the centre of town in 10 minutes.
Staff very friendly. The piano bar is excellent and we had 2 great evenings of entertainment.
Breakfasts were delicious. Freshly cooked and very well presented. Hotel is spotlessly clean.

Cons:

Only thing that we can complain about was the temperature of the room. It was rather chilly and there was little heat from the radiators.

2026-02-08 via Nuitee
M
michael couple gb
9
2026-01-31 via Nuitee
C
Clemmie couple gb
9
2026-01-31 via Nuitee
J
James couple gb
10
2026-01-30 via Nuitee
D
David solo_traveller gb
8
2026-01-29 via Nuitee
J
Jenniecs couple gb
4
Misleading listing, noisy, and unclean
Cons:

The room is not soundproof - any hallway, doors opening and shutting,and neighbor noise is clearly heard, despite the listing claiming otherwise. When we mentioned this at reception, we were told “yes..it’s an old building,” which does not justify advertising it as soundproof.

Every morning at 7 am, the ventilation system forced strong coffee smells into the room, waking us and completely ruining our rest.

On top of this, the deluxe room had cleanliness issues, including dirty cups, toothpaste residue, and stained bedding.

2026-01-29 via Nuitee
N
Nina couple gb
8
Central location and free parking
Pros:

Excellent location. Room was nice but needing a bit of TLC, however, for the price paid, it was fine. Great breakfast and friendly staff.

Cons:

Room was an 'upgrade' but didnt quite feel like that.

2026-01-29 via Nuitee
D
Donald family_with_children gb
10
Donald Innes
Pros:

Nice friendly waiting staff and cleaning staff exceptional breakfast & comfortable room & bed

2026-01-28 via Nuitee