NH Collection Bogota WTC Royal

Hotels
NH Collection
9.2 (1674 reviews)
Carrera 8A No. 99-55 , Bogotá , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable bed
Cons:
Poor cleanliness
Service issues
Noise problems
Missing amenities

Categories

Cleanliness
8.02
Multiple mentions of dirty rooms and not changing towels; cleanliness needs improvement.
Service
9.52
Staff is generally friendly and helpful, though some mentioned poor communication.
Location
10
Great and safe location with easy access to nearby amenities.
Room Quality
8.52
Rooms had issues such as odd noises, no coffee machines, and uncomfortable amenities.
Amenities
8.52
Some amenities were lacking, such as toiletries and breakfast included.
Value for Money
9.02
Pricing is average given a mix of experiences, but some expected more for the cost.
Food and Beverage
10
Breakfast received high praise, considered the best aspect by several guests.
Overall Experience
10
Guests enjoyed their stays overall, despite some issues; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:20

Property Description

Luxurious European-Style Decor Rooms
Indulge in the elegance of air-conditioned rooms with European-style decor at NH Collection Royal WTC Bogotá. Enjoy amenities like cable TV, work desk, and private bathrooms in a 5-star setting.

Gourmet Dining and Entertainment
Savor daily buffet breakfasts and gourmet menus at Café Royal Restaurant. Unwind at the sports bar with snacks, sushi, and live music. Relax in the lounge or challenge friends to a game of pool.

Top-Notch Facilities and Views
Experience breathtaking city views from the fully-equipped gym on the top floor. Pamper yourself with massages and steam baths. Conveniently located near Parque de la 93 and Bogota city centre.

Book now to elevate your stay at NH Collection Royal WTC Bogotá!

Important information:

Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 154000 COP per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1674 reviews
Cleanliness: 8.02
Service: 9.52
Location: 10
Room Quality: 8.52
Amenities: 8.52
Value for Money: 9.02
Food and Beverage: 10
Overall Experience: 10
G
GERMAN couple co
8
2026-03-28 via Nuitee
T
Terrence couple co
5
Pros:

Location, size, staff

Cons:

The air-conditioning was not working and I requested 3 times for them to fix it, on the last day at 10pm the solution was to move me to another room, way to little way way way too late

2026-03-26 via Nuitee
D
Daniel couple mx
10
Pros:

Excelente hotel, adicional de ser la mejor zona para hospedarse

Cons:

No hay nada que no me gustara

2026-03-26 via Nuitee
D
Diannys couple co
10
2026-03-26 via Nuitee
C
Clara solo_traveller es
10
Limpieza
Pros:

Servicio y limpieza

2026-03-25 via Nuitee
N
Nocera extended_group do
10
2026-03-24 via Nuitee
A
Alexandra solo_traveller co
9
Muy buen servicio al cliente en recepción gerencia y comedor. la comida deliciosa
Pros:

Excelente atención la gente del comedor es muy amable, la chica de la recepción del a jornada de la mañana una maravilla. la gerente muy eficiente muy bue servicio

Cons:

Tuve un tema con el agua caliente y el agua en general y el joven de mantenimiento fue muy maleducado , Me cambiaron de habitación al final

2026-03-24 via Nuitee
J
J Manuel couple co
8
2026-03-24 via Nuitee
M
Miguel Angel couple co
4
2026-03-24 via Nuitee
J
Julian family_with_children co
5
Pros:

Aceptable

Cons:

Muy poca luz tiene la habitación

2026-03-24 via Nuitee
A
Andrés couple ec
10
Genial ubicación y atención amable
Pros:

La ubicación y amabilidad del personal.

Cons:

El baño de las habitaciones dobles era muy pequeño.

2026-03-23 via Nuitee
F
FEDERICA solo_traveller it
9
Pros:

Camera , efficienza personale della colazione

Cons:

Quando ci siamo accorti che dovevamo partire molto presto il giorno del check out non abbiamo potuto cancellare la colazione nemmeno avvisando il giorno prima . Ci è stato preparato un cestino colazione assolutamente non all’altezza della spesa e con una bag poco robusta

2026-03-23 via Nuitee
R
ROBERT JOVAN couple es
10
2026-03-23 via Nuitee
F
FEDERICA solo_traveller it
8
Pros:

Camere , efficienza personale della colazione

Cons:

Poca flessibilità nella cancellazione della colazione il giorno prima . Fornito un cestino colazione assolutamente non all’altezza del prezzo

2026-03-23 via Nuitee
R
Rodrigo solo_traveller cl
8
Moderno .. ideal para conversiones
Pros:

Las instalaciones muy buenas modernas, buen diseño la habitación muy cómoda y grande
Muchos espacios para reuniones y trabajar , para la calidad del hotel lo encontré económico

Cons:

1) Sábado a las 9:00 me despertaron para pedirme si quería lavar ropa
2) Sábado durante toda la mañana se sentían ruidos de reparaciones , martillazos muy desagradables
3) La ubicación de las habitaciones era engorrosa debías tomar dos ascensores
4) Problemas con el wifi

2026-03-23 via Nuitee
L
Luisgahaz couple ec
9
2026-03-23 via Nuitee
V
Vieira Miranda couple ve
8
Pros:

La atención por parte del presonal.

Cons:

El aire acondicionado no funcionaba correctamente, no bajaba de 23 ° C y durante el dia hacían calor.

2026-03-23 via Nuitee
M
Marino couple do
8
2026-03-23 via Nuitee
M
Mariana solo_traveller pe
8
Pros:

La ubicación del hotel.

Cons:

La ubicación lejana de las habitaciones superiores.

2026-03-20 via Nuitee
D
Diana solo_traveller co
9
2026-03-20 via Nuitee