Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Luxurious ambiance
Cons:
Cleanliness issues
Long wait for service

Categories

Cleanliness
8.39
Negative comments on cleaning service.
Service
9.86
Staff were praised for being wonderful and helpful.
Location
9.4
Excellent location mentioned multiple times.
Room Quality
9.35
Gorgeous rooms and comfortable beds described.
Amenities
9.68
Good amenities, including breakfast options and bar service.
Value for Money
9.34
High-quality experience justifying the cost.
Food and Beverage
9.39
Variety and quality of food commended.
Overall Experience
9.76
Overall reviews indicate a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Accommodations and Amenities

Step into a world of luxury at Hotel Imperial, where each room is adorned with precious antiques and silk walls. Enjoy modern comforts like air conditioning, a sound system, and an extra-large TV. Indulge in the spacious marble bathrooms with plush bathrobes and slippers. For an unparalleled experience, opt for a suite and take advantage of the personal butler service.

Culinary Delights and Entertainment

Savor exquisite dining at the award-winning Restaurant Opus or treat yourself to Viennese delights at Café Imperial. Unwind at the 1873 Hallensalon with a wide selection of cocktails, live piano music, and a vibrant atmosphere. Don't miss the chance to try the famous Imperialtorte while enjoying the elegant ambience.

Convenient Location and Event Spaces

Conveniently located on the Ringstraße boulevard, Hotel Imperial offers easy access to Vienna's top attractions. Host successful meetings in the modern business center or plan unforgettable events in the historic Festsaal and Marmorsaal. With the Musikverein and other landmarks just steps away, your Vienna experience awaits at Hotel Imperial. Book now for an unforgettable stay!

Important information:

Please note that the property has a strict nonsmoking policy.

Please also note that all guests (adults or children) staying in existing beds or extra beds are charged extra for breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 35 per day.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 100 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 752 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 9.68
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.76
D
david couple fr
10
Un séjour au paradis
Pros:

Tous, le service, le cadre , le petit mot de bienvenue sur la table de la chambre , la disponibilité du personnel et surtout leur gentillesse , toujours prêt à nous rendre service et à régler nos petits problème ( de langue ) pour faire de notre séjours un moment inoubliable .
Nous avons passé trois jours à nous faire bichonner .
Merci à eux

Cons:

Rien

2026-05-08 via Nuitee
R
rebecca couple us
10
Pros:

THIS HOTEL IS SIMPLY STUNNING. THE STAFF IS STUPENDOUS AND WE LOVED THE LOCATION. FELT LIKE ROYALTY STAYING HERE.

Cons:

NOTHING

2026-05-07 via Nuitee
T
Thomas couple de
10
2026-05-06 via Nuitee
M
Miroslava couple cz
10
2026-05-03 via Nuitee
S
Slawomir couple pl
10
2026-04-27 via Nuitee
I
Ian couple gb
10
fabulous
Pros:

everything apart form the price

2026-04-27 via Nuitee
M
Matthias solo_traveller de
10
2026-04-27 via Nuitee
M
misako couple jp
10
素晴らしかった
Pros:

全てがよかった

Cons:

無し

2026-04-25 via Nuitee
D
Dragos solo_traveller ro
9
2026-04-23 via Nuitee
B
Benjelloun solo_traveller ma
10
2026-04-23 via Nuitee
M
Marc Oliver couple de
10
Pros:

Trotz der Größe des Hotels ist der Service sehr persönlich. Alle Mitarbeitenden sind ausgesprochen freundlich, aufmerksam und zuvorkommend, sodass man sich sofort willkommen fühlt. Wir werden definitiv wieder kommen.

2026-04-20 via Nuitee
F
francoise couple fr
9
tout à fait comme on l'espérait
Pros:

Le petit déjeuner super.le personnel très attentif et souriant.
Essayant de parler français au maximum.

Cons:

Que les cartes soient aussi en français et espagnol.
Que les portes à blooms s'ouvrent plus facilement.

2026-04-20 via Nuitee
J
Julia couple es
10
Volvería mil veces
Pros:

La atención , la ubicación ,la limpieza .

Cons:

Nada

2026-04-17 via Nuitee
Y
yasmine couple gb
10
Pros:

breakfast, location

2026-04-15 via Nuitee
K
Kevin family_with_children ch
9
Hôtel historique magnifique
Pros:

Hôtel historique magnifique
Petit déjeuner (champagne, caviar disponible et inclus dans le prix)
Chambre magnifique
Service et emplacement excellent

Cons:

Les volets de la chambre ne fonctionnait pas et la lumière passait malgré la jalousie

2026-04-15 via Nuitee
R
Robert solo_traveller us
10
2026-04-13 via Nuitee
E
ent7 solo_traveller us
10
2026-04-13 via Nuitee
S
Sina family_with_children ca
10
2026-04-09 via Nuitee
M
Mauro family_with_children ch
10
2026-04-09 via Nuitee
F
Federica family_with_children it
10
Hotel elegante e raffinato come la città
Pros:

Tutto. Camera, servizio, colazione e posizione

2026-04-07 via Nuitee