Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Luxurious ambiance
Cons:
Cleanliness issues
Long wait for service

Categories

Cleanliness
8.39
Negative comments on cleaning service.
Service
9.86
Staff were praised for being wonderful and helpful.
Location
9.4
Excellent location mentioned multiple times.
Room Quality
9.35
Gorgeous rooms and comfortable beds described.
Amenities
9.68
Good amenities, including breakfast options and bar service.
Value for Money
9.34
High-quality experience justifying the cost.
Food and Beverage
9.39
Variety and quality of food commended.
Overall Experience
9.76
Overall reviews indicate a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Accommodations and Amenities

Step into a world of luxury at Hotel Imperial, where each room is adorned with precious antiques and silk walls. Enjoy modern comforts like air conditioning, a sound system, and an extra-large TV. Indulge in the spacious marble bathrooms with plush bathrobes and slippers. For an unparalleled experience, opt for a suite and take advantage of the personal butler service.

Culinary Delights and Entertainment

Savor exquisite dining at the award-winning Restaurant Opus or treat yourself to Viennese delights at Café Imperial. Unwind at the 1873 Hallensalon with a wide selection of cocktails, live piano music, and a vibrant atmosphere. Don't miss the chance to try the famous Imperialtorte while enjoying the elegant ambience.

Convenient Location and Event Spaces

Conveniently located on the Ringstraße boulevard, Hotel Imperial offers easy access to Vienna's top attractions. Host successful meetings in the modern business center or plan unforgettable events in the historic Festsaal and Marmorsaal. With the Musikverein and other landmarks just steps away, your Vienna experience awaits at Hotel Imperial. Book now for an unforgettable stay!

Important information:

Please note that the property has a strict nonsmoking policy.

Please also note that all guests (adults or children) staying in existing beds or extra beds are charged extra for breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 35 per day.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 100 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 688 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 9.68
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.76
F
Filipe • family_with_children • pt
10
2026-02-12 • via Nuitee
D
Daniela • solo_traveller • ch
10
Der Service war sehr angenehm und gab einem ein wohltuendes Willkommens Gefühl, alles war top verpflegt und das Hotel se
Pros:

Der Service war sehr angenehm und gab einem ein wohltuendes Willkommens Gefühl, alles war top verpflegt und das Hotel selbst lasst einen fühlen als wäre man in einem Märchen!

Cons:

Es gab nichts was mir nicht gefallen hat.

2026-02-12 • via Nuitee
L
Lovro • couple • hr
10
2026-02-10 • via Nuitee
J
Julie • couple • fr
10
Plus qu’un hôtel, un Palais impérial ! 🤩🤩🤩
Pros:

Le raffinement des lieux
Personnel aux petits soins
Literie exceptionnelle et chambre ultra confortable
Vue imprenable sur les toits
porte du Bar qui donne directement sur le Musikverein 🤩 Séjour majestueux !

Cons:

Absolument rien . Tout était parfait

2026-02-09 • via Nuitee
F
Federico • extended_group • ar
8
Un clásico de Viena
Pros:

El edificio antiguo

Cons:

Le falta un poco de mantenimiento a los espacios comunes y comedor

2026-02-08 • via Nuitee
M
Mauro • couple • it
8
2026-01-31 • via Nuitee
F
Francesco • couple • it
10
2026-01-29 • via Nuitee
Y
Yoann • couple • fr
6
2026-01-28 • via Nuitee
L
Lovro • couple • hr
10
2026-01-26 • via Nuitee
V
Vavin • extended_group • cy
10
2026-01-25 • via Nuitee
S
Stefanie • couple • de
10
Großartig
Pros:

Frühstück ausgezeichnet, sehr freundliches, herzliches Personal, es wurde jeder Wunsch erfüllt - ich habe eine Geburtstagstorte mit Kerze und Aufmerksamkeiten auf dem Zimmer vom Hotel erhalten

Die Lage des Hotels ist hervorragend - nur 5 Minuten bis zur Wiener Staatsoper

Cons:

Es war nichts zu bemängeln

2026-01-22 • via Nuitee
L
Lana • solo_traveller • at
9
2026-01-22 • via Nuitee
S
Stanislav • couple • cy
8
2026-01-20 • via Nuitee
M
Maxim • couple • nl
10
Een fantastisch verblijf in een prachtig hotel met zeer vriendelijk personeel
Pros:

Service van de receptie en de vriendelijkheid van personeel was geweldig. Met name bij het ontbijt en diner.

2026-01-20 • via Nuitee
A
ALVARO • couple • cl
10
Un hotel espectacular y muy fino
Pros:

Excelente

Cons:

Nada

2026-01-20 • via Nuitee
C
Cristina • family_with_children • es
10
2026-01-20 • via Nuitee
T
Tereza • extended_group • us
10
Pros:

Absolutely everything

2026-01-19 • via Nuitee
I
Iris • couple • ch
5
2026-01-19 • via Nuitee
P
Polly • couple • us
10
Hotel Imperial is an outstanding property!!
Pros:

We arrived, from Prague, via a driver.

Cons:

A fine dining restaurant within the hotel, unless we somehow missed it.

2026-01-19 • via Nuitee
A
AKI • family_with_children • jp
10
素晴らしい夢
Pros:

お部屋が優雅すぎます！まるで貴族です！
ベッドもバスルームも最高です！
1泊2食付きプランで、夕食と朝食は1Fカフェで食べます。
夕食はメニューから3品選び自分でコースを仕立てます。前菜からから1品、メインから1品、デザートから1品選びました。ウィーンの名物料理を食べることができて大満足です。飲み物代はチェックアウトの時にデポジットから支払われるシステムです。
朝食はまず飲み物は何が良いか聞かれ持って来てくれます。卵料理はメニュー表示があり数種類の中から選ぶと作って持って来てくれます。あとは自分で自由に好きな食べ物と飲み物を取りに行くビュッフェスタイルです。

Cons:

こちらの落ち度なのですが、朝食付きプランということを入店の際にしっかり伝えなかったせいで請求書がテーブルに届きました。説明したら取り消してくれました。1Fカフェは宿泊客以外にも開放されているので気をつけなければいけません。
(夕食の際は、プランに組み込まれているのかどうかをお店の方に何度も聞いたので大丈夫でした。)

2026-01-19 • via Nuitee