Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Luxurious ambiance
Cons:
Cleanliness issues
Long wait for service

Categories

Cleanliness
8.39
Negative comments on cleaning service.
Service
9.86
Staff were praised for being wonderful and helpful.
Location
9.4
Excellent location mentioned multiple times.
Room Quality
9.35
Gorgeous rooms and comfortable beds described.
Amenities
9.68
Good amenities, including breakfast options and bar service.
Value for Money
9.34
High-quality experience justifying the cost.
Food and Beverage
9.39
Variety and quality of food commended.
Overall Experience
9.76
Overall reviews indicate a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:53

Property Description

Luxurious Accommodations and Amenities

Step into a world of luxury at Hotel Imperial, where each room is adorned with precious antiques and silk walls. Enjoy modern comforts like air conditioning, a sound system, and an extra-large TV. Indulge in the spacious marble bathrooms with plush bathrobes and slippers. For an unparalleled experience, opt for a suite and take advantage of the personal butler service.

Culinary Delights and Entertainment

Savor exquisite dining at the award-winning Restaurant Opus or treat yourself to Viennese delights at Café Imperial. Unwind at the 1873 Hallensalon with a wide selection of cocktails, live piano music, and a vibrant atmosphere. Don't miss the chance to try the famous Imperialtorte while enjoying the elegant ambience.

Convenient Location and Event Spaces

Conveniently located on the Ringstraße boulevard, Hotel Imperial offers easy access to Vienna's top attractions. Host successful meetings in the modern business center or plan unforgettable events in the historic Festsaal and Marmorsaal. With the Musikverein and other landmarks just steps away, your Vienna experience awaits at Hotel Imperial. Book now for an unforgettable stay!

Important information:

Please note that the property has a strict nonsmoking policy.

Please also note that all guests (adults or children) staying in existing beds or extra beds are charged extra for breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Property Video

Guest Reviews

9.4
Based on 838 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 9.68
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.76
P
Peter • family_with_children • hu
8
Best staff in Vienna
Pros:

Staff couldn't be more helpful. Absolutely amazing.

Cons:

We paid for a suite which looked huge on the booking platform, but when you get there, it's kind of small, and the bathrooms could do with a bit of renovation, if you want my honest opinion. Luckily, the service was that good we didn't care.

2026-08-28 • via Nuitee
J
Josep Albert • solo_traveller • es
10
Pros:

El trato del personal

Cons:

Todo fue perfecto

2026-08-28 • via Nuitee
A
Ann • couple • au
10
Just a wonderful place to stay
Pros:

Everything

2026-08-26 • via Nuitee
H
Hubert • solo_traveller • de
7
Legendäres Haus
Pros:

Super Lage, sehr freundliches Personal, die Geschichte des Hauses und welche Persönlichkeiten dort schon waren

Cons:

In einem solchen Haus und solchen Preisen gehört ein Glas Champagner zur Begrüßung. Der Minisaunabereich taugt überhaupt nichts. Beim Frühstück fehlten mir die österreichischen Mehlspeisen...z.B. ein Topfenstrudel...
Das alles geht auch besser

2026-08-25 • via Nuitee
I
Inna • couple • cy
10
2026-08-23 • via Nuitee
R
Robert • solo_traveller • pl
10
Pros:

Wystroj palacowy w polaczeniu z wyposazeniem zapewniajacym komfort w dzisiajczym rozumieniu. Lokalizacja na ringu oznacza ze wszedzie mozna dojść, a jesli trzeba dojechać to bez problemu znajdzie sie transport.

Cons:

Nie bylo takich rzeczy

2026-08-22 • via Nuitee
C
charles • couple • fr
8
2026-08-21 • via Nuitee
P
Pelseneer • couple • be
10
Incroyable
2026-08-19 • via Nuitee
G
Guillermo • couple • ar
8
Pros:

Ubicación
Edificio muy bien cuidado
Buena atención del personal

Cons:

No renovaban alguna de las toallas usadas
No renovaban te y cápsulas de café en la habitación.

2026-08-16 • via Nuitee
E
Ede • couple • br
9
2026-08-12 • via Nuitee
M
Margrid • couple • nl
9
2026-08-11 • via Nuitee
Y
Yoav • solo_traveller • il
10
2026-08-10 • via Nuitee
D
Daniel • couple • cl
9
2026-08-09 • via Nuitee
S
Schmidpeter • solo_traveller • de
10
2026-08-09 • via Nuitee
D
Dan-Gabriel • couple • ro
10
2026-08-05 • via Nuitee
L
Liudmyla • solo_traveller • ua
10
Pros:

Nais

2026-08-03 • via Nuitee
A
Andrew • extended_group • gb
8
A lovely old hotel in a great location in a beautiful city
Pros:

A great, old fashioned hotel - room was wonderful, location excellent, service faultless. The communal showing of the World Cup matches was also a great idea and the atmosphere was really good.

Cons:

The wifi did not work, however much they tried to fix it for us. It also could do with a refurb generally, but service was good, bed was comfy, room was great - no complaints really.

2026-07-25 • via Nuitee
A
Alejandro • extended_group • cl
10
Un Lujo.
Pros:

Muy bien atendido, las instalaciones exelentes!

2026-07-25 • via Nuitee
J
Jose • solo_traveller • mx
10
2026-07-24 • via Nuitee
D
dxbdoc • Family • Dubai, Emirate of Dubai
10
A palatial stay
Pros:

This must be one of the most luxurious places to stay. The location is incomparable and you are right next to shops and restaurants.
Before we arrived my office was in touch with Mr. Sebastian the director of rooms who made a superb arrangement for our rooms.
We had the imperial suite which was connected to a classic room as well as a junior suite giving us a massive area.
Upon check in we were warmly greeted by Ms. Zaryun who was amazing.
The rooms and the hotel are opulent and gives you a feel of royalty.
Breakfast was a grand affair in the cafe and we had it in the outdoor dining area which was lovely.
Breakfast is buffet style and you can order from a list as well.
Service was top notch from each and everyone

2026-07-23 • via Tripadvisor