Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Good location
Clean rooms
Cons:
Cramped rooms
Noise from outside
Occasional cleanliness issues

Categories

Cleanliness
7.9
Several mentions of cleanliness, but some rooms were reported as not fully clean.
Service
8.87
Staff noted as friendly and helpful in multiple reviews.
Location
8.6
Good location mentioned in various reviews.
Room Quality
8.05
Some rooms reported as cramped but overall satisfactory.
Amenities
8.29
Amenities mentioned were satisfactory with some improvements noted.
Value for Money
8.35
Value perceived as good, particularly for the breakfast.
Food and Beverage
8.9
Breakfast consistently praised as fantastic.
Overall Experience
8.27
Generally positive reviews with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:46

Property Description

This eco-friendly hotel, located just steps away from Storgatan, offers free Wi-Fi, sauna access, and in-room flat-screen TVs. Rooms feature work desks and satellite TV, with some including tea/coffee making facilities. Free Gym and Sauna Access for all guests, along with a special surprise gift for children upon arrival. Enjoy a wide-screen TV in the lobby, free hot drinks, and buffet meals throughout the day at the hotel restaurant. Close to Sundsvall Central Station and Casino Cosmopol, with easy access to the E4 motorway. Book your stay now for a relaxing and convenient experience at Best Western Hotel Baltic!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Please note that baby cots are available on request but must be confirmed by the hotel in advance. Contact details can be found on the booking confirmation.

Kindly observe that the hotel has a limited amount of rooms where pets are allowed. Guests have to contact the hotel directly to ask about availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDL

Location

Guest Reviews

8.4
Based on 2274 reviews
Cleanliness: 7.9
Service: 8.87
Location: 8.6
Room Quality: 8.05
Amenities: 8.29
Value for Money: 8.35
Food and Beverage: 8.9
Overall Experience: 8.27
K
Kajsa couple se
10
Pros:

Fina rum och miljön för övrigt. Samt fin personsl med trevligt bemötande.

2026-08-29 via Nuitee
K
Katrin solo_traveller de
9
Pros:

Zentrale Lage, bequeme Betten und das beste Frühstück was wir bisher in Hotels hatten. Fabelhaft 😀

2026-08-29 via Nuitee
R
RAuni solo_traveller se
8
2026-08-28 via Nuitee
T
Thomas solo_traveller de
9
Pros:

Bestes Frühstück der Welt! Wir nehmen deswegen seit Jahren sogar Umwege in kauf.

Cons:

Ich musste mein Gepäck alleine nach oben tragen ;-)

2026-08-28 via Nuitee
M
Margita extended_group se
7
Kan rekommenderas
Pros:

Trevlig och hjälpsam personal. Sköna sängar och fin frukost

Cons:

Något trånga rum, inget kylskåp

2026-08-27 via Nuitee
K
Kajsa solo_traveller se
10
Pros:

Alltid fräscht och fint bemötande från personalen.

2026-08-27 via Nuitee
A
Alen Lolic solo_traveller se
9
2026-08-27 via Nuitee
C
Christer couple se
10
Fantastiskt trevligt
Pros:

Rummet och personalen

2026-08-26 via Nuitee
D
Dawner93 couple se
5
Pros:

Frukosten var 7 av 10 :)

Cons:

Ventilationen/luften i rummet var obefintlig. Fläkt löser inte problemet, då måste man öppna fönstret och höra allt buller utifrån. Nej usch, det var nästan olidligt varmt i rummet. (Juli månad)

2026-08-26 via Nuitee
I
Ingalis solo_traveller se
10
2026-08-26 via Nuitee
A
Anne couple no
9
Pros:

Alt

Cons:

Ingen ting

2026-08-25 via Nuitee
C
Cornelia couple de
8
2026-08-25 via Nuitee
G
Gilla Hotell solo_traveller se
10
2026-08-25 via Nuitee
J
Johan solo_traveller se
8
2026-08-24 via Nuitee
T
Tomas solo_traveller se
9
2026-08-24 via Nuitee
N
Niklaus family_with_children ch
8
Pros:

Very well equipped gym
Great breakfast

2026-08-24 via Nuitee
E
Eva-Lena couple se
10
2026-08-24 via Nuitee
L
Laura couple se
6
2026-08-23 via Nuitee
L
LENNART solo_traveller se
8
2026-08-22 via Nuitee
M
Malin couple se
10
Pros:

Bäst var frukosten och att vårat sällskap kunde komma till hotellet så vi kunde sammanstråla med en drink innan vi gick ut. Även fast dom inte bodde där

2026-08-22 via Nuitee