Best Western Plus Hotel Baltic

Hotels
•
Best Western Plus
8.4 (1956 reviews)
Sjögatan 5 , Sundsvall , se

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Good location
Clean rooms
Cons:
Cramped rooms
Noise from outside
Occasional cleanliness issues

Categories

Cleanliness
7.9
Several mentions of cleanliness, but some rooms were reported as not fully clean.
Service
8.87
Staff noted as friendly and helpful in multiple reviews.
Location
8.6
Good location mentioned in various reviews.
Room Quality
8.05
Some rooms reported as cramped but overall satisfactory.
Amenities
8.29
Amenities mentioned were satisfactory with some improvements noted.
Value for Money
8.35
Value perceived as good, particularly for the breakfast.
Food and Beverage
8.9
Breakfast consistently praised as fantastic.
Overall Experience
8.27
Generally positive reviews with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:46

Property Description

This eco-friendly hotel, located just steps away from Storgatan, offers free Wi-Fi, sauna access, and in-room flat-screen TVs. Rooms feature work desks and satellite TV, with some including tea/coffee making facilities. Free Gym and Sauna Access for all guests, along with a special surprise gift for children upon arrival. Enjoy a wide-screen TV in the lobby, free hot drinks, and buffet meals throughout the day at the hotel restaurant. Close to Sundsvall Central Station and Casino Cosmopol, with easy access to the E4 motorway. Book your stay now for a relaxing and convenient experience at Best Western Hotel Baltic!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Please note that baby cots are available on request but must be confirmed by the hotel in advance. Contact details can be found on the booking confirmation.

Kindly observe that the hotel has a limited amount of rooms where pets are allowed. Guests have to contact the hotel directly to ask about availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for SEK 250 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1956 reviews
Cleanliness: 7.9
Service: 8.87
Location: 8.6
Room Quality: 8.05
Amenities: 8.29
Value for Money: 8.35
Food and Beverage: 8.9
Overall Experience: 8.27
B
Belen • family_with_children • se
9
Mycket bra!
Pros:

Lugnt, bra läge, utmärkt frukost

2026-05-09 • via Nuitee
L
Lena • solo_traveller • se
10
Pros:

Rummets inredning, god frukost och närheten till stan.

2026-05-09 • via Nuitee
I
Ida • solo_traveller • se
7
2026-05-09 • via Nuitee
H
hasse • couple • se
8
2026-05-09 • via Nuitee
T
Trevor • solo_traveller • no
9
Pros:

Excellent location. Exceptional value for the price. Unfortunately, we didn't have enough time to fulfil all what the Hotel had to offer. We will be back for a longer stay. Parking opposite Hotel, no issues at all. Highly recommended

2026-05-06 • via Nuitee
P
Peter • solo_traveller • se
10
Mycket bra hotell
Pros:

Läget är perfekt för oss som är på väg norrut. Mitt i city ändå lätt att ta sig ut på E4 .
Bekvämt

Cons:

Allt var bra...

2026-05-06 • via Nuitee
A
Andrea • solo_traveller • se
10
Fantastisk. Kommer att bo där fler gånger.
Pros:

Miljön, frukosten, läget, personalen.
Trevligt bemötande i receptionen.

2026-05-05 • via Nuitee
A
Anna • solo_traveller • se
9
2026-05-04 • via Nuitee
C
Carsten • solo_traveller • dk
10
2026-05-04 • via Nuitee
T
Towe • solo_traveller • se
6
Pros:

Fin frukost.

Cons:

Små trånga rum med sunkig heltäckningsmatta. Takfönster där man mest såg himmel.
Hade bokat queen superior och förväntat mer.

2026-05-04 • via Nuitee
H
Håkan • couple • se
9
2026-05-04 • via Nuitee
T
Travella2015 • solo_traveller • se
7
Kommunicera
Pros:

Nästan allt var bra

Cons:

Efter en sen kväll beställer jag senare utcheck till kl 13.00(ordinarie 12.00)
Klockan 10.00 blir jag väckt av städ första gången
Klockan 11.45 blir jag väckt andra gången
Den goda servicen att erbjuda sen utcheck blir lite menlös om man ändå inte får sova

2026-05-03 • via Nuitee
U
Urban • solo_traveller • se
8
2026-05-03 • via Nuitee
J
Jan • solo_traveller • se
10
2026-05-02 • via Nuitee
M
Magdalena • couple • se
9
Pros:

Frukosten var helt underbar.

2026-05-02 • via Nuitee
U
Ulf • solo_traveller • se
10
2026-05-02 • via Nuitee
G
Gunilla • solo_traveller • se
8
2026-04-30 • via Nuitee
C
Camilla • solo_traveller • se
7
2026-04-30 • via Nuitee
T
Tore • solo_traveller • se
8
2026-04-30 • via Nuitee
K
Kajsa • solo_traveller • se
9
2026-04-29 • via Nuitee