Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Good location
Clean rooms
Cons:
Cramped rooms
Noise from outside
Occasional cleanliness issues

Categories

Cleanliness
7.9
Several mentions of cleanliness, but some rooms were reported as not fully clean.
Service
8.87
Staff noted as friendly and helpful in multiple reviews.
Location
8.6
Good location mentioned in various reviews.
Room Quality
8.05
Some rooms reported as cramped but overall satisfactory.
Amenities
8.29
Amenities mentioned were satisfactory with some improvements noted.
Value for Money
8.35
Value perceived as good, particularly for the breakfast.
Food and Beverage
8.9
Breakfast consistently praised as fantastic.
Overall Experience
8.27
Generally positive reviews with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:46

Property Description

This eco-friendly hotel, located just steps away from Storgatan, offers free Wi-Fi, sauna access, and in-room flat-screen TVs. Rooms feature work desks and satellite TV, with some including tea/coffee making facilities. Free Gym and Sauna Access for all guests, along with a special surprise gift for children upon arrival. Enjoy a wide-screen TV in the lobby, free hot drinks, and buffet meals throughout the day at the hotel restaurant. Close to Sundsvall Central Station and Casino Cosmopol, with easy access to the E4 motorway. Book your stay now for a relaxing and convenient experience at Best Western Hotel Baltic!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Please note that baby cots are available on request but must be confirmed by the hotel in advance. Contact details can be found on the booking confirmation.

Kindly observe that the hotel has a limited amount of rooms where pets are allowed. Guests have to contact the hotel directly to ask about availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for SEK 250 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1854 reviews
Cleanliness: 7.9
Service: 8.87
Location: 8.6
Room Quality: 8.05
Amenities: 8.29
Value for Money: 8.35
Food and Beverage: 8.9
Overall Experience: 8.27
M
Magnus • couple • se
7
2026-03-09 • via Nuitee
I
Ida • couple • se
7
Trevlig personal och fantastisk frukost, tyvärr väldigt hård säng och rummet var väldigt lyhört..
Pros:

Fantastisk frukost!

Cons:

Väldigt lyhört i till rummet, hörde allas steg utanför i trappen… Sängen var stenhård.

2026-03-09 • via Nuitee
P
Pasi • extended_group • se
9
Prima hotell
Pros:

Frukosten var kanske den bästa hotellfrukosten vi ätit. Fint gym!

Cons:

Lite buller från gatan

2026-03-08 • via Nuitee
A
Anna-Lena • couple • se
9
2026-03-08 • via Nuitee
A
Andreas • family_with_children • se
9
Utmärkt frukost, bra städat och stort gym
Pros:

Fint hotell, bra städat och frukosten var väldigt bra! Bland de bästa hotellfrukostarna. Bra utrustat gym.

Cons:

Inget speciellt.

2026-03-03 • via Nuitee
B
Bertil • solo_traveller • se
9
Pros:

Frukosten

Cons:

?

2026-03-02 • via Nuitee
S
Sofia • family_with_children • se
9
Pros:

Det finaste och bästa familjerum av alla hotell vi besökt hittills med barnen. Badkaret var verkligen pricken över i:et.

2026-03-02 • via Nuitee
M
Maggan • couple • se
10
2026-03-01 • via Nuitee
Y
Ywonne • couple • se
10
2026-03-01 • via Nuitee
M
Margareta • extended_group • se
7
Pros:

Frukosten
Sängen

Cons:

Det gick knappt att gå mellan sängen och fönstret

2026-02-28 • via Nuitee
P
Petra • couple • se
6
Pros:

Bra läge, trevlig personal, grym frukost

Cons:

Det fanns inget balsam, det fick man köpa i receptionen, och det var mögel i duschen

2026-02-28 • via Nuitee
D
Dan • solo_traveller • se
9
2026-02-27 • via Nuitee
U
ulf • extended_group • se
8
2026-02-25 • via Nuitee
P
Petra • family_with_children • se
10
2026-02-23 • via Nuitee
T
Tomas • couple • se
10
Pros:

Frukosten var fantastisk med många ovanliga saker på menyn,
Vi fick ha med hunden

Cons:

Det var lite svårt att hitta parkering. Och korridorerna hade svarta och mörka textilier i

2026-02-23 • via Nuitee
K
Karin • couple • se
8
2026-02-23 • via Nuitee
F
Frida • family_with_children • se
8
Bra läge och fantastisk frukost
Pros:

Fantastisk hotellfrukost

Cons:

En ordentlig våningssäng i familjerummet som på bilderna hade varit bättre än en ganska obekväm extrasäng.

2026-02-22 • via Nuitee
L
Lotta • family_with_children • se
8
2026-02-22 • via Nuitee
A
Abreu • family_with_children • pt
10
Excelente hotel, funcionários muito simpáticos.
2026-02-22 • via Nuitee
P
Per • extended_group • se
9
2026-02-22 • via Nuitee