Best Western Plus Hotel Baltic

Hotels
Best Western Plus
8.4 (2139 reviews)
Sjögatan 5 , Sundsvall , se

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Good location
Clean rooms
Cons:
Cramped rooms
Noise from outside
Occasional cleanliness issues

Categories

Cleanliness
7.9
Several mentions of cleanliness, but some rooms were reported as not fully clean.
Service
8.87
Staff noted as friendly and helpful in multiple reviews.
Location
8.6
Good location mentioned in various reviews.
Room Quality
8.05
Some rooms reported as cramped but overall satisfactory.
Amenities
8.29
Amenities mentioned were satisfactory with some improvements noted.
Value for Money
8.35
Value perceived as good, particularly for the breakfast.
Food and Beverage
8.9
Breakfast consistently praised as fantastic.
Overall Experience
8.27
Generally positive reviews with a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:46

Property Description

This eco-friendly hotel, located just steps away from Storgatan, offers free Wi-Fi, sauna access, and in-room flat-screen TVs. Rooms feature work desks and satellite TV, with some including tea/coffee making facilities. Free Gym and Sauna Access for all guests, along with a special surprise gift for children upon arrival. Enjoy a wide-screen TV in the lobby, free hot drinks, and buffet meals throughout the day at the hotel restaurant. Close to Sundsvall Central Station and Casino Cosmopol, with easy access to the E4 motorway. Book your stay now for a relaxing and convenient experience at Best Western Hotel Baltic!

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Please note that baby cots are available on request but must be confirmed by the hotel in advance. Contact details can be found on the booking confirmation.

Kindly observe that the hotel has a limited amount of rooms where pets are allowed. Guests have to contact the hotel directly to ask about availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for SEK 250 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2139 reviews
Cleanliness: 7.9
Service: 8.87
Location: 8.6
Room Quality: 8.05
Amenities: 8.29
Value for Money: 8.35
Food and Beverage: 8.9
Overall Experience: 8.27
B
Bo solo_traveller se
7
Cons:

Alldeles för smal dubbelsäng

2026-07-11 via Nuitee
C
Camilla couple se
5
2026-07-11 via Nuitee
B
Britt-Marie couple fi
9
2026-07-11 via Nuitee
M
Marco solo_traveller nl
9
Pros:

Een fantastisch ontvangst!

Cons:

Niets

2026-07-10 via Nuitee
Åsa couple se
10
2026-07-10 via Nuitee
K
Kim solo_traveller se
10
Trivsam och bekväm upplevelse
Pros:

Charmigt och modernt på samma gång

Cons:

Möjligen en tråkig utsikt men vi sov bara i rummet så vi besvärades inte av det.

2026-07-10 via Nuitee
A
Antika couple se
10
2026-07-10 via Nuitee
J
Jens family_with_children se
10
Pros:

Mycket bra personal! Fint gym och extremt bra frukost.

2026-07-10 via Nuitee
H
Hans couple se
8
En mycket trevlig vistelse så vi kommer säkert tillbaka vid senare tillfälle.
Pros:

Mycket bra och variationsrikt erbjudande innehåller det mesta och bästa vad gäller en frukost.

Cons:

Sängarna var lite smala.

2026-07-10 via Nuitee
A
Anders solo_traveller se
8
2026-07-09 via Nuitee
A
Anders solo_traveller fi
8
Pros:

Bra läge, bra sängar, bra frukost.

Cons:

Trångt på parkeringen

2026-07-09 via Nuitee
U
Ulla solo_traveller se
9
2026-07-09 via Nuitee
M
Monica couple se
4
Tyvärr en besvikelse, kommer absolut inte bo här vid nästa besök.
Pros:

Frukosten var ok, ej mer, Matsalen bra ej så slamrig men det berodde ju heltäckningsmattan vilket inte känns så fräscht.

Cons:

Ofräscht med heltäckningsmatta på rummet, Ingen hylla för necessärer i badrum. Trasiga vädrings haspar på rummet, gick ej att ha fönstret på glänt.

2026-07-09 via Nuitee
B
B.E.O. solo_traveller no
10
Pros:

The room was nice and clean, with a good bed and proper blinders for bright summer nights. The breakfast is superb and the service provided by the staff was too! The parking is near and cheap in the weekdays and free in the weekends. The hotel is perfectly situated in downtown Sundsvall - making it a good hub for different activities, events and evenings out enjoying dinners or even parties. Even the hotel itself has a good restaurant to dine in - marvellous!

2026-07-09 via Nuitee
B
B.E.O. solo_traveller no
10
Good vacation
Pros:

The room was nice and clean, with a good bed and proper blinders for bright summer nights. The breakfast is superb and the service provided by the staff was too! The parking is near and cheap in the weekdays and free in the weekends. The hotel is perfectly situated in downtown Sundsvall - making it a good hub for different activities, events and evenings out enjoying dinners or even parties. Even the hotel itself has a good restaurant to dine in - marvellous!

2026-07-09 via Nuitee
J
jarno couple fi
10
Tack!!
2026-07-08 via Nuitee
B
Bo solo_traveller se
8
2026-07-07 via Nuitee
J
Johan solo_traveller se
5
2026-07-06 via Nuitee
S
Siv couple no
10
Toppen
Pros:

Toppen rum, personal, frukost,

Cons:

Inget å klaga på, men gillar stekt ägg 😊och det fanns inte

2026-07-06 via Nuitee
J
Jitnat couple se
9
2026-07-06 via Nuitee