Facilities

Meeting rooms
Proposal/romance packages available
Free bicycles on site
Electric car charging station
Hot springs nearby
Books
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful views
Convenient shuttle service
Cons:
Noise from transport trucks
Cleanliness issues with hot tub

Categories

Cleanliness
7.16
Minor cleanliness issues noted in the review regarding hot tub contamination.
Service
9.63
Staff was described as friendly, helpful, and accommodating, with special mentions of individual staff members.
Location
8.67
Location is convenient with beautiful views, but some noise from trucks at night mentioned.
Room Quality
8.62
Rooms described as clean, cozy with nice amenities like a wood-burning fireplace.
Amenities
8.65
Complimentary equipment rental and free shuttle service enhanced experience.
Value for Money
8.61
Exceeds expectations for a budget stay with good amenities.
Food and Beverage
8.76
Food and beverage not specifically mentioned; considered standard.
Overall Experience
8.73
Guests enjoyed their stay, described as memorable and unique.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:48

Property Description

Experience the perfect retreat at The Juniper Hotel, an exquisite Art Deco gem nestled in the heart of Banff National Park.

Recreational Oasis
Unwind in our hot tub or take in breathtaking views from the serene terrace and lush garden. Our hotel offers a range of recreational opportunities designed to help you relax and rejuvenate.

Culinary Delights
Savor delightful meals at Juniper Bistro and Lounge, where our chefs create mouthwatering dishes using fresh, local ingredients. End your day with a refreshing cocktail at our stylish bar/lounge.

Comfort and Convenience
Our 52 spacious guestrooms feature luxurious pillowtop beds, premium bedding, and modern amenities such as complimentary Wi-Fi and satellite programming. Enjoy elegant private bathrooms complete with deep soaking tubs and quality toiletries.

Discover the enchantment of The Juniper Hotel and book your unforgettable stay today!

Important information:

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.6
Based on 256 reviews
Cleanliness: 7.16
Service: 9.63
Location: 8.67
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.76
Overall Experience: 8.73
Z
zina • couple • ca
10
A truly memorable stay and we can’t wait to come back!
Pros:

Our stay in The Juniper Bistro was exceptional. The hotel upgraded us to a stunning mountain-view room. The staff arranged seamless shuttle rides to and from downtown, and we loved the complimentary e-bikes for exploring. The hot tub with a mountain view was a highlight. All the staff and reception were warm and welcoming. Special thanks to Carolina for her flexibility and kindness. Lastly, the in-room Calgary-roasted coffee was the best I’ve had. Highly recommend this hotel for a perfect Banff getaway.

2026-06-27 • via Nuitee
S
Sirithip • family_with_children • us
10
2026-06-26 • via Nuitee
F
Florian • extended_group • ch
10
2026-06-26 • via Nuitee
S
Sirithip • family_with_children • us
10
We would certainly stay there again.
Pros:

The Norquay cabin that we stayed in for six days gave us homey feelings and privacy.

Cons:

There should be washer and dryer on site.

2026-06-26 • via Nuitee
M
Mark • couple • us
9
Great location and view from the room
Pros:

Great location

Cons:

No elevator

2026-06-26 • via Nuitee
R
Rosemarie • couple • us
6
2026-06-25 • via Nuitee
T
Tipton • solo_traveller • us
6
Pros:

This is a very quiet place except our room was placed just above a kitchen exhaust! The bed was very comfortable.k

Cons:

The carpets in the hallways need replacing. The rooms need to and ucb ports. Our room and bath were quite small.

2026-06-25 • via Nuitee
A
Amanda • couple • us
10
Quiet, scenic hotel, with a friendly staff just outside of downtown Banff
Pros:

Really loved the space. The staff were all super friendly. We ate breakfast at the restaurant our last morning. It was perfect. The location was just outside of town, with the shuttle service and e bikes being top notch.

Cons:

I booked this stay about 5 months ago, thinking I was a head of what the room would cost if I delayed.

I was shocked to hear, from the staff, that someone booking just just last month paid what I did. Not sure if I got a good deal for what I paid for my four night stay.

2026-06-25 • via Nuitee
D
Dennis • solo_traveller • ca
8
Pros:

Location and staff were great. The views were great

Cons:

Not enough Shuttles. Took a shuttle to town and had to call a cab to get back. Not enough pillows and no fridge

2026-06-24 • via Nuitee
M
Mark • couple • us
5
The restaurant was excellent but I wouldn't stay there again.
Pros:

The restaurant was very good.

Cons:

Very much like an ordinary roadside motel.

2026-06-22 • via Nuitee
A
Anthony • couple • us
9
Highly recommended
Pros:

Ivana made our 37th Anniversary very special with a card, up grade to our room and champagne! Very special place and people. Amazing bistro too

Cons:

We only stayed two nights

2026-06-21 • via Nuitee
C
Chloe • solo_traveller • be
3
Niet de moeite waard!
Pros:

Het uitzicht

Cons:

Hadden een kamer geboekt met uitzicht op de bergen. Volgens de foto's zouden wij vanuit onze slaapkamer op het terras (zonder omheining) kunnen en zo genieten van het uitzicht.
Onze kamer zou een parkettenvloer hebben en we zouden een bad en een douche hebben.
Wij hebben voor deze kamer bijna 2000€ betaald, juist omwille van al deze zaken.

De kamer die wij kregen had een balkon, de omheining was zo hoog dat je al zittend niet kon genieten van het uitzicht.
De kamer vloer was van dat vies tapijt dus geen parket zoals op de foto.
Onze badkamer was ook niet zoals getoond was op de foto. Wij hebben ook gemerkt dat onze kamer niet echt proper gemaakt werd.
Naast onze slaapkamer stond een grote installatie voor alle airco's die in het hotel aanwezig waren. Deze was zo luid dat wij er enorm last van hadden in de nacht (dit werd ook niet verteld bij het inchecken dat onze kamer hier naast zou liggen)

Achteraf hebben mijn man en ik ontdekt dat ze 2 verschillende kamerfotos hebben gebruikt voor onze kamer die wij hebben geboekt. Dit is niet oké! Wij vonden jammer genoeg dat dit een grote scam was en het was zeker ons geld niet waard.

2026-06-19 • via Nuitee
R
Rene • couple • nl
7
2026-06-18 • via Nuitee
E
Ellen • solo_traveller • us
9
Pros:

View from room 107 was great!! Nice to have the shuttle available and Jim was a great chauffeur. The bed was very comfortable. The restaurant was convenient and the food was good; we ate there twice and enjoyed it. Amy was a great waitress and the bar staff was helpful in providing us ice during our stay. Bathrobes were a nice treat! Having ice water and iced tea available in the lobby was lovely. Good selection of reference books in the lobby seating area.

Cons:

The hot tub was crowded every time I tried to use it, no matter the time of day. Noisy to sit outside (traffic). The room(s) could use sprucing up and the floor could stand cleaning/refinishing.

2026-06-17 • via Nuitee
A
Alexandra • solo_traveller • de
10
2026-06-16 • via Nuitee
M
Michael • couple • us
9
Wonderful Romantic Getaway on the Outskirts of Banff Town
Pros:

The Juniper offers a nice, comfy room with awesome views. It's close enough to Banff to take advantage of all it offers (including the free shuttle) while also giving you an opportunity to step away as needed. The view from our room was the stand-out feature. We enjoyed soaking in the glory of the mountains each day (and from the hot tub). The staff were very friendly and were easy to work with. We took advantage of the shuttle to town twice to avoid paying for parking. Likewise, we borrowed bear spray and hiking poles from them for a our day hikes. The bistro provides wonderful food, though it is an elevated dining experience and therefore not the value menu. All in I would stay here again.

Cons:

The rooms face the highway and therefore the trucks and traffic noise do bleed into the rooms and on the patios. It didn't bother us as we were up late and rising early, but it definitely was noticeable from around 6 am until around 9 pm. Light sleepers may struggle with that, but we managed just fine (and sleep very comfortable on the beds).

2026-06-16 • via Nuitee
J
John • couple • ca
7
2026-06-15 • via Nuitee
S
Springy • couple • au
8
2026-06-15 • via Nuitee
D
Debra • solo_traveller • ca
10
Beautiful. Quaint. Classy. Just wish it was a little more affordable.
Pros:

Absolutely everything!

Cons:

Check in was somewhat bumpy.

2026-06-15 • via Nuitee
G
Gay • extended_group • us
8
Very enjoyable stay at the Juniper.
Pros:

Cleanliness and staff were outstanding. Location was wonderful.

Cons:

The room could use an additional chair, lamp and small table in front of the window so two people could sit and read.

2026-06-15 • via Nuitee