Hotel City Garden Amsterdam

Hotels
7.1 (5063 reviews)
P.C. Hooftstraat 162 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.43
Numerous complaints about dirtiness, including hair and a dirty floor.
Service
6.9
Inconsistent service quality, with some issues reported but not entirely negative.
Location
8.94
Positive feedback on the hotel's location, easily accessible to transport.
Room Quality
6.39
Rooms described as too small and occasionally uncomfortable due to noise.
Amenities
7.42
The presence of basic amenities, but some issues reported with the coffee machine.
Value for Money
7.88
Some guests felt the pricing did not match the quality of the stay.
Food and Beverage
6.93
Breakfast and dining options described as average.
Overall Experience
6.9
Mixed feelings; some positives noted, but several serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:36

Property Description

Central Location on P.C. Hooftstraat
Located on the prestigious P.C. Hooftstraat, Hotel City Garden offers rooms with picturesque views of either the bustling street or the serene Vondelpark.

Charming Amenities
Enjoy the convenience of en suite bathrooms, direct dial telephones, and TVs in every room. Start your day with a delightful breakfast buffet in the bright breakfast room overlooking the garden.

Convenient Facilities
Explore the city with ease as the hotel adjoins the beautiful Vondelpark and is a short walk from the vibrant Leidseplein. Take advantage of the complimentary Wi-Fi, computer station, and 24-hour front desk services during your stay.

Experience the perfect blend of luxury and comfort at Hotel City Garden. Book your stay now for an unforgettable Amsterdam getaway!

Important information:

Please note in case of a nonrefundable booking, the total price of the reservation may be charged anytime after booking. It will be charged in the guest's local currency.

Please note that guests are required to show the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling.

Please note that Hotel City Garden reserves the right to pre-authorize your card prior to arrival.

When booked 5 rooms or more, it will be considered as a group reservation. In this case the hotel reserves the right to ask a prepayment as a guarantee for the reservation. The prepayment amount is 10% of the total reservation value, acceptable by bank transfer only. Credit card payment is not acceptable for guarantee of reservation. Please note that such reservation will not be confirmed before the hotel receives the prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 5063 reviews
Cleanliness: 5.43
Service: 6.9
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 6.9
A
Ashani • family_with_children • gb
7
Pros:

It is right next to miseumplain and vondelpark. Walkable to many restaurants.

Cons:

Cramped room. Hardly any space to open a luggage.

2026-04-04 • via Nuitee
A
Andrea • family_with_children • ar
9
2026-04-03 • via Nuitee
M
Michael • family_with_children • de
3
Stadturlaub mit Familie
Pros:

Lage ist gut.

Cons:

Die Sauberkeit der Zimmer ist unterirdisch, schmutziger Teppich mit Flecken, verkalgte braune Ränder an der Dusche, schmutziger Badzimmerbereich. Matratzen, alt und durchgelegen. Überall kleine Tierchen nicht zu empfehlen, vor allem nicht für Familien.

2026-04-03 • via Nuitee
J
Joachim • family_with_children • de
2
Pros:

Die Lage des Hotels!

Cons:

Das Zimmer war auf den ersten Blick ordentlich. Aber bei den Matratzen war sofort festzustellen, dass diese extrem gebraucht und deshalb sehr weich waren. Im Badezimmer konnten teilweise verostete Ecken an den Dusche u.a festgestellt werden. Die Dusche ließ sich auch nicht komplett verschließen da ein Duschkabinenelement fehlte. Aber die Krönung war schon am ersten Abend eine Bettwanze!!!..total eklig...es ist mir also sehr schleierhaft woher diese, teilweise, übertriebenen guten Bewertungen kommen...für uns steht die Entscheidung...notiert wieder in dieses Hotel, obwohl Amsterdam auf jeden Fall eine Reise wert ist.

2026-04-03 • via Nuitee
A
Altynay • family_with_children • gb
7
Pros:

Location Was great to get to the city centre, the coffee and ice machine was very handy

Cons:

bed wasn’t comfortable, too soft, rooms a bit cramped

2026-04-03 • via Nuitee
C
Cordella • couple • it
7
2026-04-03 • via Nuitee
S
Steinauer • extended_group • at
8
2026-04-02 • via Nuitee
P
Petzell • extended_group • se
7
2026-04-02 • via Nuitee
M
Maria • couple • it
1
2026-04-02 • via Nuitee
B
Beatrice • solo_traveller • at
8
Pros:

Gute Anbindung an Zentrum

Cons:

Zimmer sehr klein für den Preis

2026-04-02 • via Nuitee
S
Susana • couple • es
9
Muy bien trato del personal
Pros:

El trato del personal fue excelente, se preocupó en todo momento por ayudarnos

Cons:

Cogimos la habitación económica, es mejor gastar un poquito más.

2026-04-02 • via Nuitee
A
Audrey • extended_group • fr
10
2026-04-01 • via Nuitee
G
Gaudenzi • couple • it
8
2026-04-01 • via Nuitee
E
Emanuele • extended_group • it
5
Rapporto qualità prezzo ortima
Pros:

Struttura fuori mano ma collegata benissimo con i Tram per i prezzi di Amsterdam il rapporto qualità prezzo è ottimo

Cons:

Bagno senza finestra poco spazio per gli effetti personali struttura un po' vecchia.

2026-04-01 • via Nuitee
M
Martina • family_with_children • cz
10
Pros:

vynikající snídaně s širokým výběrem, pohodlná postel, skvělá lokalita, příjemný perosnál

Cons:

byl slyšet hluk z blízkých pokojů

2026-04-01 • via Nuitee
S
Songül • family_with_children • tr
3
Pros:

Sadece konumunu sevdik

Cons:

Yataklar cok rahatsiz ve odada dolap olmaması sorun

2026-04-01 • via Nuitee
G
Gizem • couple • tr
7
2026-04-01 • via Nuitee
S
Saerah • couple • at
4
Der Aufenthalt war ok.
Pros:

Das Personal war freundlich.

Beim Frühstück gab es zwar nur eine kleine Auswahl, aber es war ausreichend.

Cons:

Unser erstes Zimmer war nicht, wie auf den Fotos dargestellt, es sah sehr heruntergekommen aus und hatte auch einige Mängel. Zum Beispiel war das Waschbecken defekt & die Türen der Dusche fehlten. Ebenfalls war es in dem Zimmer, welches im Keller Richtung Straße zeigte sehr laut, was das schlafen sehr schwer machte. Ebenfalls sind die Zimmern sehr hellhörig und man bemerkt jeden Nachbarn, der nachhause kommt.

Nach der ersten Nacht bekamen wir ein neues Zimmer aufgrund der Schäden im alten Zimmer. Dieses Zimmer im Erdgeschoss war deutlich schöner und auch viel ruhiger, da die Fenster auch in den Hinterhof zeigten, dennoch noch sehr hellhörig.

2026-04-01 • via Nuitee
V
Vittoria • extended_group • it
8
Tutto ok
2026-03-31 • via Nuitee
A
Ann-Britt • family_with_children • se
4
Pros:

Läget ftukost

Cons:

Små rum, personal ej service inriktade

2026-03-31 • via Nuitee