Hotel City Garden Amsterdam

Hotels
7.1 (5808 reviews)
P.C. Hooftstraat 162 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.43
Numerous complaints about dirtiness, including hair and a dirty floor.
Service
6.9
Inconsistent service quality, with some issues reported but not entirely negative.
Location
8.94
Positive feedback on the hotel's location, easily accessible to transport.
Room Quality
6.39
Rooms described as too small and occasionally uncomfortable due to noise.
Amenities
7.42
The presence of basic amenities, but some issues reported with the coffee machine.
Value for Money
7.88
Some guests felt the pricing did not match the quality of the stay.
Food and Beverage
6.93
Breakfast and dining options described as average.
Overall Experience
6.9
Mixed feelings; some positives noted, but several serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:36

Property Description

Central Location on P.C. Hooftstraat
Located on the prestigious P.C. Hooftstraat, Hotel City Garden offers rooms with picturesque views of either the bustling street or the serene Vondelpark.

Charming Amenities
Enjoy the convenience of en suite bathrooms, direct dial telephones, and TVs in every room. Start your day with a delightful breakfast buffet in the bright breakfast room overlooking the garden.

Convenient Facilities
Explore the city with ease as the hotel adjoins the beautiful Vondelpark and is a short walk from the vibrant Leidseplein. Take advantage of the complimentary Wi-Fi, computer station, and 24-hour front desk services during your stay.

Experience the perfect blend of luxury and comfort at Hotel City Garden. Book your stay now for an unforgettable Amsterdam getaway!

Important information:

Please note in case of a nonrefundable booking, the total price of the reservation may be charged anytime after booking. It will be charged in the guest's local currency.

Please note that guests are required to show the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling.

Please note that Hotel City Garden reserves the right to pre-authorize your card prior to arrival.

When booked 5 rooms or more, it will be considered as a group reservation. In this case the hotel reserves the right to ask a prepayment as a guarantee for the reservation. The prepayment amount is 10% of the total reservation value, acceptable by bank transfer only. Credit card payment is not acceptable for guarantee of reservation. Please note that such reservation will not be confirmed before the hotel receives the prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.1
Based on 5808 reviews
Cleanliness: 5.43
Service: 6.9
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 6.9
E
Elise couple gb
8
Comfortable, great location, I would stay again.
Pros:

Great location, very close to all the main museums and park. Tram line was very close to the hotel making it easy to access other areas. The staff were friendly on arrival. The room I was in (small double) was clean, comfortable and was a great base for our short city break.

Cons:

My only comment would be the corridors to the rooms, the carpet needs updating to reflect the more modern approach seen in the rooms (albeit my bathroom wasn’t new but it was clean).

2026-08-29 via Nuitee
J
JEAN-NICOLAS solo_traveller fr
9
Pros:

Hôtel avec ascenseur. Chambre pour 4 personnes au troisième étage avec salle de bain et wc. Bonne literie, la chambre et la salle de bain sont propres avec le ménage qui est fait quotidiennement. Deux ventilateurs sont à disposition pour les journées chaudes, ainsi qu'une bouilloire et un frigo. À 5 minutes de l'arrêt du tram qui emmène vers le centre d'Amsterdam et la gare centrale. Le plus grand parc de la ville est juste à côté pour promenade et pique-nique. Le personnel est disponible, le petit déjeuner complet avec du salé et du sucré. Les personnes qui s'occupent des chambres sont au top et très agréables. Je recommande vivement.

2026-08-29 via Nuitee
C
Christian extended_group de
6
Hotel in in guter Lage mit einem sehr reichhaltigen Frühstück freundliches Personal erwartet ein.
Pros:

Eine sehr gute Lage, von der man schnell in der
Schnell im Zentrum Stadt ist, das Frühstück war sehr gut es gab eine große Auswahl an Brot, Brötchen, aufschnitt, Cerealien, Obst, eine möglichen Heißgetränke.

Cons:

Recht schmale Betten, das Bad müsste mal saniert werden offene Steckdosen unterm Waschbecken, und funktionierte teilweise nicht.

2026-08-29 via Nuitee
R
Ramirez Ruescas extended_group ar
5
Decepcionada
Pros:

La ubicación es muy buena.

Cons:

De las 3 noches, 2 no funcionó el wifi.
Las camas eran colchonetas
El baño muy incómodo, ducha pequeña, no hay ningún espacio para apoyar los artículos de higiene ni para colgar la toalla de mano.
Muy mala iluminación, hay un espejo de cuerpo entero que no se podía usar porque no te veías.

2026-08-29 via Nuitee
R
Radosław solo_traveller pl
10
2026-08-29 via Nuitee
L
Linda Silvia couple it
7
2026-08-29 via Nuitee
H
Hannah solo_traveller us
1
2026-08-28 via Nuitee
J
Jacob couple us
9
Great place to stay near Vondelpark!
Pros:

The rooms were clean, beds were comfortable, showers were nice. The breakfast had a lot of options and was always filled. The staff were incredibly nice and helpful to us on multiple ocassions.

Cons:

Nothing was bad about this property.

2026-08-28 via Nuitee
I
Itziar family_with_children es
3
Sucio centrico
Pros:

La ubicación lo único

Cons:

Habitación pequeña, moqueta sucia asquerosa, camas minusculas. Hemos estado 3 días sin wifi y decían que era problema del proveedor…

2026-08-28 via Nuitee
A
Ana Jose solo_traveller es
8
Pros:

Las camas son muy cómodas. La ubicación perfecta para moverte caminando o en transporte público.

Cons:

El baño está poco actualizado y resulta incómodo.

2026-08-28 via Nuitee
B
B solo_traveller fr
6
Un peu déçue
Pros:

L’emplacement est parfait, proche des transports proche du Park et des musées.

Cons:

La chambre très étroite, des moustiques tous les jours temps, la salle de bain minuscule.

2026-08-27 via Nuitee
M
Marta family_with_children es
6
Correcte si has de passar poca estona a l’hotel
Pros:

Llençols, tovalloles i bany molt net. La ubicació era bona. El personal de neteja de les habitacions molt agradable

Cons:

La moqueta estava bruta i semblava que a sota el terra no era massa estable segons la zona de la habitació. El personal de recepció molt sec, evitaven la interacció.

2026-08-27 via Nuitee
K
Klymenko solo_traveller de
1
Pros:

Nothing. The location is great though.

Cons:

Very dirty, smelly and rundown. The room was a size of a cupboard. It was a bit of a shock to walk into all this,, considering the price, which was on the level of an average normalin Amsterdam. I've stayed in Amsterdam quite a few times before, but never had this kind of experience. I assume, the prices are mainly due to the location in the city centre (700 m walk to the Rijksmuseum). It was so bad that we checked out right away and booked another hotel on the go. For the same price, nice and clean - but it was located 8 km from the city centre, right next to a Metro station.
I decided to check out after seeing multiple Google reviews, mentioning bed bugs just the previous week (!!) Yes it was stupid not to check for them before, but they were not on Booking...my bad. I paid twice for my own stupidity, and I don't think I'll get my money back. I contacted the manager of the City Garden, explaining the situation abd requesting a refund. Didn't get any reply until now. My booking was for 22-23 August.
Don't recommend.

2026-08-27 via Nuitee
K
Klára family_with_children hu
7
Rövid tartózkodásunk idejére megfelelő volt, az elhelyezkedése nagyon jó helyen van.
2026-08-27 via Nuitee
A
Anna couple de
4
Für uns war der Aufenthalt unter diesem Umständen leider sehr unangenehm und wir können das Hotel somit nicht weiterempf
Pros:

Die Lage und Preis waren gut.

Cons:

Leider sehr enttäuschender Aufenthalt

Unser Zimmer befand sich im Keller und hatte kein Fenster. Dadurch war eine ausreichende natürliche Belüftung nicht möglich. Als einzige Möglichkeit zur Luftzirkulation stand eine Klimaanlage zur Verfügung.

Leider roch die Klimaanlage beim Einschalten extrem nach Schimmel und unangenehm, sodass wir sie nicht benutzen konnten. Dadurch war es in dem ohnehin fensterlosen Zimmer praktisch nicht möglich, für frische Luft zu sorgen.

Besonders enttäuschend war, dass auf der Klimaanlage ein Aufkleber angebracht war, laut dem eine Wartung bereits im Januar 2019 empfohlen bzw. fällig gewesen wäre. Dass die Anlage offenbar seitdem nicht entsprechend gewartet wurde, könnte unserer Meinung nach auch die Ursache für den starken modrigen Geruch sein.

Wir haben daraufhin an der Rezeption nachgefragt, ob ein Zimmerwechsel möglich wäre. Uns wurde jedoch mitgeteilt, dass alle Zimmer belegt seien und ein Wechsel nicht möglich wäre.

2026-08-27 via Nuitee
J
Jose family_with_children es
9
Estancia de tres días en Ámsterdam con familia
Pros:

Buena ubicación cerca de los museos más importantes de la ciudad y para pasear por la ciudad. El desayuno no lo usamos pero a la entrada hay una máquina de café que la puedes usar gratis (muy buena idea). La habitación tenía nevera y calentador de agua, de 10. El espacio de la habitación era bueno.

Cons:

La mampara del baño estaba desajustada y no cerraba del todo, además el plato de ducha era un poco pequeño para mi (hombre adulto de 178 cms de altura).

2026-08-27 via Nuitee
S
Sunčica solo_traveller hr
10
2026-08-26 via Nuitee
P
Piritta solo_traveller fi
9
2026-08-26 via Nuitee
U
Utkarsh extended_group in
10
2026-08-26 via Nuitee
Y
Yoni couple be
7
Pros:

Leuke kamer! Alles was aanwezig wat er moest zijn!

Cons:

Airco of een grotere waaier zou handig zijn! En misschien een paar stopcontacten extra, bijvoorbeeld langs het bed.

2026-08-25 via Nuitee