Hotel City Garden Amsterdam

Hotels
7.1 (5672 reviews)
P.C. Hooftstraat 162 , Amsterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.43
Numerous complaints about dirtiness, including hair and a dirty floor.
Service
6.9
Inconsistent service quality, with some issues reported but not entirely negative.
Location
8.94
Positive feedback on the hotel's location, easily accessible to transport.
Room Quality
6.39
Rooms described as too small and occasionally uncomfortable due to noise.
Amenities
7.42
The presence of basic amenities, but some issues reported with the coffee machine.
Value for Money
7.88
Some guests felt the pricing did not match the quality of the stay.
Food and Beverage
6.93
Breakfast and dining options described as average.
Overall Experience
6.9
Mixed feelings; some positives noted, but several serious complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:36

Property Description

Central Location on P.C. Hooftstraat
Located on the prestigious P.C. Hooftstraat, Hotel City Garden offers rooms with picturesque views of either the bustling street or the serene Vondelpark.

Charming Amenities
Enjoy the convenience of en suite bathrooms, direct dial telephones, and TVs in every room. Start your day with a delightful breakfast buffet in the bright breakfast room overlooking the garden.

Convenient Facilities
Explore the city with ease as the hotel adjoins the beautiful Vondelpark and is a short walk from the vibrant Leidseplein. Take advantage of the complimentary Wi-Fi, computer station, and 24-hour front desk services during your stay.

Experience the perfect blend of luxury and comfort at Hotel City Garden. Book your stay now for an unforgettable Amsterdam getaway!

Important information:

Please note in case of a nonrefundable booking, the total price of the reservation may be charged anytime after booking. It will be charged in the guest's local currency.

Please note that guests are required to show the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling.

Please note that Hotel City Garden reserves the right to pre-authorize your card prior to arrival.

When booked 5 rooms or more, it will be considered as a group reservation. In this case the hotel reserves the right to ask a prepayment as a guarantee for the reservation. The prepayment amount is 10% of the total reservation value, acceptable by bank transfer only. Credit card payment is not acceptable for guarantee of reservation. Please note that such reservation will not be confirmed before the hotel receives the prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.1
Based on 5672 reviews
Cleanliness: 5.43
Service: 6.9
Location: 8.94
Room Quality: 6.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 6.9
F
Foppe couple nl
7
Dichtbij diverse bezienswaardigheden
Pros:

Dichtbij het Concertgebouw en Rijksmuseum

2026-08-08 via Nuitee
S
sabrina family_with_children es
10
Pros:

Ubicacion y limpieza.

2026-08-08 via Nuitee
M
Metkel family_with_children de
5
Schmutzig und warm
Pros:

Es gefiel mir nicht

Cons:

Das Boden war schmutzig und es war warm auch wenn die Fenster Ofen war

2026-08-07 via Nuitee
D
Dyer solo_traveller gb
7
Pros:

Location

Cons:

Cleanest, was fine as we were in thr room much

2026-08-07 via Nuitee
R
Rhett couple cr
8
2026-08-07 via Nuitee
J
Julie extended_group cz
6
Pros:

Dobrá lokalita, lednice na pokoji, milý personál.

Cons:

Špatně nastavitelná teplota vody ve sprše, záchod neustále protíkal. Matrace padaly z postele.

2026-08-06 via Nuitee
A
Angel solo_traveller es
8
Pros:

Buena situación al centro, zona tranquila, zona desayuno muy bueno, limpio nuevo, zona muy tranquila

Cons:

Habitaciones viejas,pasillos , recepción

2026-08-06 via Nuitee
S
Soner family_with_children tr
8
2026-08-06 via Nuitee
M
Mueller couple sg
9
Pros:

Good Breakfast Buffet

2026-08-06 via Nuitee
V
Veronika solo_traveller hr
6
2026-08-06 via Nuitee
M
Matthew family_with_children gb
7
2026-08-06 via Nuitee
I
İbrahim family_with_children tr
9
2026-08-05 via Nuitee
B
Borlan solo_traveller ro
1
2026-08-05 via Nuitee
B
Bogumiła solo_traveller pl
2
Hotel City Garden Amsterdam
Cons:

I stayed at the hotel from 1 to 5 of July 2026. I was assigned room 264 on the second floor. I was bitten by bed Bugs on the very first night. I was scheduled for a doctor's appointment. The doctor said they where bed Bugs. I spent over 40 euros on antihistamines. A friend of mine was also bitten but her symptoms didn't appear until she returned to Poland.

Besides that the hotel Staff werw very rude when renting out bicycles. The bicycles where not in working order. The Staff said we either take these bikes or none at all. Thanks to the Poles WHO where working on the hotel's technical issues, we manager to exchange the broken bikes for working ones.

Hotel City Garden Amsterdam

2026-08-05 via Nuitee
A
Alan couple gb
8
Lovely location, clean airy room, but small room and shower.
Pros:

Great location, it’s an airy room overlooking the park. Good breakfast.

Cons:

Bed was not very comfortable - two small bases with a matress topper which kept separating, and the bed was against the wall on one side. Shower room was also small.

2026-08-05 via Nuitee
R
Richard solo_traveller nl
8
2026-08-05 via Nuitee
L
Lynne solo_traveller za
10
Pros:

Location was great & room was spotless & comfortable. Would definitely stay here again

2026-08-05 via Nuitee
C
Carine couple ie
4
Eu não voltaria!
Pros:

Café da manhã é ótimo.

Cons:

Quarto pequeno, sem ar condicionado e um ventilador pequeno para duas camas separadas. Pedi na recepção para que trocassem por um ventilador maior e o atendente disse que faria a troca, mas não fez. Hospedagem cara para o quarto que oferecem.

2026-08-05 via Nuitee
O
Olga extended_group de
10
Eine unvergessliche Reise nach Amsterdam
Pros:

Ein sehr interessantes Hotel. Das Frühstück ist sehr abwechslungsreich, und an der Rezeption kann man Kaffee oder Tee in Kombination mit Eiswürfeln trinken. Mein Zimmer ging zum Vondelpark, und man konnte angenehmes Vogelgezwitscher hören. Das Wasser in der Dusche war heiß und wirkte sehr entspannend. Das Team ist sehr nett, freundlich und hilfsbereit. Ich kann einen Besuch dort nur wärmstens empfehlen.

Cons:

Alles war perfekt.

2026-08-04 via Nuitee
R
Rodrigo family_with_children br
10
Melhor custo benefício de Amsterdam.
Pros:

Ótima localização, equipe simpática e guarda-malas gratuito. Hotel com elevador, tudo limpo, camas confortáveis, bom chuveiro.

Cons:

Nada, tudo muito bom.

2026-08-04 via Nuitee