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Facilities
Property facilities
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Elevator
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ATM/banking
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Gift shops or newsstand
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Shopping on site
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Conference space
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Bicycle rentals nearby
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Fireplace in lobby
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Kayaking nearby
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Sailing nearby
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Water skiing nearby
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Breakfast available (surcharge)
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Library
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Express check-out
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Smoke-free property
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Tours/ticket assistance
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Wheelchair accessible parking
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Assistive listening devices available
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Braille or raised signage
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Conference center
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Snack bar/deli
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Self parking (surcharge)
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Computer station
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Electric car charging station
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Housekeeping on request
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Banquet hall
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LED light bulbs
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Recycling
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Covered parking
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Change of towels (on request)
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Change of bed sheets (on request)
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Well-lit path to entrance
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Stair-free path to entrance
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Vegetarian breakfast available
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Vegan menu options available
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Vegetarian menu options available
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No single-use plastic stirrers
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No single-use plastic straws
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Accessible shuttle
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No accessible shuttle
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Express check-out
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Fireplace in lobby
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Electric car charging station
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No single-use plastic straws
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No single-use plastic stirrers
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Free WiFi
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24-hour front desk
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Luggage storage
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Express check-in/check-out
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Concierge service
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Wheelchair accessible
Review Highlights
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Property Description
Recreational Opportunities and Amenities
Enjoy the indoor pool and complimentary wireless internet access. Take advantage of concierge services and the cozy fireplace in the lobby.
Dining Experience
Indulge in Modern European cuisine at AC Lounge or grab a meal at the coffee shop/cafe. Room service is also available, and buffet breakfasts are offered daily for a fee.
Convenient Location and Event Spaces
The hotel features a business center, express check-out, and complimentary newspapers. Hosting an event? Benefit from 2000 square feet of conference space and 5 meeting rooms.
Book your stay at AC Hotels by Marriott Chicago Downtown to experience upscale comfort in the heart of Chicago. Just steps away from Michigan Avenue and a short walk from the vibrant Chicago Riverwalk.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Parking
Parking height restrictions apply
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Pets
Pets allowed
Property policies
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Pets
Service animals are exempt from fees/restrictions
-
Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
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Parking
Parking height restrictions apply
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Pets
Pets allowed
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Pets
Service animals are allowed
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Location
Guest Reviews
Room and bathroom was clean. Staff was very friendly and helpful providing directions.
Need to clean the rooms better
The staff was very friendly. Clean and comfortable rooms
The photo of the hotel is much better than the reality. The lobby is small and not air-conditioned. The gym was small and contained a few broken machines. The buffet breakfast was european style with only a few items of food. The rooms were functional so that they could be cleaned quickly. It served its purpose but many better choices can be found in the neighborhood.
The pillows were not comfortable, unfortunately. The air conditioning in the lobby was not functioning.
The staff was wonderful, and the rooms are quite nice.
It is easy to walk to restaurants.
Michigan Avenue is within walking distance.
Great!
Shops nearby.
The staff was very friendly and accommodating. There are several great restaurants within walking distance and rooms were clean.
Excellent location
Rooms are okay
Great location.
Really convenient, close to everything and clean.
Great location in downtown Chicago! Close to museums, restaurants, and the lake. Room size was excellent. Would definitely recommend it.
Didn't love they only had breakfast, no room service, and no dinner service.
Our stay at AC Hotels by Marriott Chicago Downtown was amazing! The hotel was in a great location (within walking distance to Michigan Ave, shopping, and restaurants) and we were very pleased! The hotel also had convenient on site parking. We will definitely stay here again when visiting the city!
First of all the receptionist was not friendly. There are also weird rules about housekeeping. I had a don't disturb sign on the door until 10 am, then I leave for some reason if you have that sign noone shows up after. Also if your bed has any personal items on it they would not make the bed up. Alos first day i went into the bathroom, there was a hair band on the floor and someone hair. I
Great location. One block from Michigan Ave
We had to ask them to mop the room, but overall it was nice
Great location!
Great location! And staff was awesome!
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