Movenpick Suriwongse Hotel Chiang Mai

Hotels
•
Mövenpick
8.2 (628 reviews)
110 Chang Klan Road, Chang Klan , Chiang Mai , th

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
7.41
Many reviews mentioned concerns about unclean rooms, dirty carpets and poor housekeeping.
Service
8.88
Mixed reviews on service; some praised the staff, while others reported unsatisfactory responses to issues.
Location
9.92
The hotel is frequently praised for its excellent location close to attractions.
Room Quality
7.37
Several users noted outdated and poorly maintained rooms.
Amenities
7.9
Amenities were described as lacking, particularly the outdated pool and gym facilities.
Value for Money
7.86
Guests noted that prices do not align with the level of quality received.
Food and Beverage
6.91
Poor reviews regarding breakfast and food options.
Overall Experience
9.38
Despite significant concerns, some guests still felt positively about certain aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:11

Property Description

Luxurious Accommodations with Rooftop Pool

Movenpick Suriwongse Hotel Chiang Mai, nestled in the heart of Chiang Mai, offers elegant rooms with free WiFi and a stunning rooftop pool overlooking the city. The rooms boast modern Thai-Lanna decor, flat-screen TVs, and cozy seating areas.

Convenient Location and Exceptional Service

Just a short stroll from Chiang Mai’s vibrant night bazaar and the picturesque Ping River, this hotel is also close to the historic temples in Old Chiang Mai town. With a 24-hour reception and travel assistance, the attentive staff ensures a seamless stay.

Culinary Delights and Entertainment

Indulge in a delectable buffet breakfast at Fuengfah Restaurant or savor Thai specialties with live entertainment. For a taste of European and Mediterranean cuisine, head to Le Bistrot Restaurant.

Book now to experience the perfect blend of luxury and convenience at Movenpick Suriwongse Hotel Chiang Mai!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 628 reviews
Cleanliness: 7.41
Service: 8.88
Location: 9.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 9.38
S
Siry • solo_traveller • re
10
Pros:

Hotel bien placé. Personnel sympathique.Belle animation pour Songkran.

2026-04-17 • via Nuitee
T
Tony • family_with_children • gb
9
2026-04-13 • via Nuitee
S
Sundip • extended_group • gb
10
2026-04-12 • via Nuitee
M
Meggie • solo_traveller • au
10
2026-04-08 • via Nuitee
D
David • family_with_children • gb
9
Short stay great value
Pros:

Top of the league for value.

Cons:

What's not to like

2026-04-07 • via Nuitee
J
Janne • couple • au
10
Pros:

Everything

Cons:

Excellent

2026-04-05 • via Nuitee
9
923heidiy • Friends getaway • Santa Ana, California
8
Easy to get around
Pros:

Great location in the heart of the city. You can walk everywhere, shop outside your door. The hotel itself is clean and beds are comfortable. The breakfast buffet is a mixture of ethnicities.

2026-04-04 • via Tripadvisor
J
Jill • couple • au
7
Conveniently situated but dated.
Pros:

Staff helpful. Entrance spacious

Cons:

Very ordinary breakfast compared to many other hotel experiences and very expensive for what it was. Awful coffee
Rooms need updating/ fixing

2026-04-01 • via Nuitee
C
Cris. • solo_traveller • ro
8
2026-03-30 • via Nuitee
N
nlsh000k • Friends getaway
10
Strategy location with exceptional hospitality, highly recommended
Pros:

This is a very clean hotel with exceptional hospitality, their receptionist Ms Liu and Ms Izzie make me feel very warm welcome to Chiangmai. Their welcome chocolate fountain also a nice welcome amenity . The hotel is at very strategy location, it is basically surrounded with night market and local food stalls. Grocery store and convenience store just stone throw away. Highly recommended if you come to Chiangmai.

2026-03-27 • via Tripadvisor
H
Hans • solo_traveller • at
9
A well-located hotel with friendly service that is clearly improving, offering all essential comforts while ongoing reno
Pros:

The hotel has an excellent central location and very friendly, welcoming staff. I was kindly upgraded upon arrival, which was much appreciated after a long day on my motorcycle. During the second part of my stay, things noticeably improved: there were now five beach chairs by the pool, pool service became much faster and more attentive, and the check-in counter staff were especially friendly. The breakfast offered a good selection and was enjoyable. A unique and very nice touch is that the staff hold the door for you in the lobby every day—small detail, but it makes a difference. The room cleaning team also deserves a mention for being consistently friendly and pleasant.

Cons:

The hotel is still somewhat dated in certain areas, particularly in the bathrooms where some maintenance, such as silicone sealings, could be improved. However, it is worth noting that renovation work has already started during my stay, which is a very positive sign. Cleanliness in smaller details could be more consistent. The dinner buffet and breakfast both offer everything essential, even if they are not overly extensive. Overall, the hotel is clearly moving in the right direction with ongoing improvements.

2026-03-25 • via Nuitee
J
Joseph • couple • au
10
2026-03-25 • via Nuitee
C
Clairette • family_with_children • fr
9
Pros:

Bonne literie - petit dejeuner buffet au top - gentillesse du personnel et l' emplacement parfait.

2026-03-25 • via Nuitee
C
Carlos David • couple • ph
6
2026-03-22 • via Nuitee
W
Wanchai • family_with_children • th
10
Pros:

พนักงาน บริการดีมากๆ ครับ

2026-03-21 • via Nuitee
I
ians800 • Couples • Sydney, New South Wales
4
Great location but not a Premium Property
Pros:

The location of the hotel is good and we were lucky enough to have a room at the back of the hotel not affected by street revelries.
The staff were friendly and helpful. The physical aspects of the hotel and room are very dated.
1. We booked a junior suite which was far from any other 'suite' experience we have enjoyed. The room was plain and lacked any touches that offset the extra costs.
2. The pool area is a big let down - its floor covering is poorly maintained and presents obvious trip hazards. One sun bed and a scattering of faded furniture.
3. Breakfast for me was fine and being a coeliac I was very well looked by one team member in particular who was truly excellent. My partner was significantly less impressed with the quality and presentation... it's not hard to ensure hot food is hot!
In summary, this is not the premium experience we were expecting and the brand management team need to signifigently invest in bringing this hotel back up to the brand quality they promise.

2026-03-20 • via Tripadvisor
H
Hans • solo_traveller • at
8
Great location and very friendly staff, but the hotel is outdated, needs renovation (especially bathrooms and cleanlines
Pros:

Excellent location – right next to the night market and everything important in Chiang Mai
Very friendly and helpful staff – consistently a strong point also mentioned by many guests 
Good value for money (~$59/night)
Nice general ambience and atmosphere
Rooms are spacious and comfortable

Cons:

• The hotel is clearly outdated and needs renovation
• Bathroom condition is a concern – silicone sealings are worn and poorly maintained (basic hygiene issue)
• Cleaning standards need improvement, especially in detailed areas
• Pool service is slow (waiting ~5 minutes for a simple bottled drink 19.3.)
• Very limited pool setup (only one chair – should be more like 3–4)
• Dinner buffet was average, nothing special
• Live music quality was not great (a bit squeaky)
• Overall: needs a proper retrofit/modernization

2026-03-20 • via Nuitee
M
Malinee • family_with_children • th
8
I have been staying here for like four consecutive years years during Chinese new year festival always coming back to th
2026-03-20 • via Nuitee
H
Hans • solo_traveller • at
8
Great location and friendly staff with a thoughtful upgrade, but the hotel is outdated, needs better maintenance and cle
Pros:

The hotel has an excellent central location close to the night market and main attractions. The staff are very friendly and welcoming throughout the stay. I was also kindly upgraded to another room upon arrival, which was highly appreciated after a long day riding my motorcycle and arriving late. The overall ambience is pleasant, and the price of around $59 per night offers good value.

Cons:

The hotel is quite outdated and in need of renovation, especially in the bathrooms where silicone sealings are worn and poorly maintained. Cleanliness in detailed areas could be improved, as this is a key standard for any hotel. The dinner buffet was average, and the live music was somewhat squeaky. Pool service was slow, even for simple orders, and the pool area is under-equipped, with too few lounge chairs. Overall, the property would benefit from a proper retrofit and modernization.

2026-03-20 • via Nuitee
V
V635SSguyg • Friends getaway
10
yes
Pros:

amazing food - amazing staff - just simply amazing. Price was unbelievably fair. Our waiter bomb was also amazing.

2026-03-18 • via Tripadvisor