Arctic Comfort Hotel

There were many problems encountered with the hotel room here. The lights would not work when attempting to turn them on. The TV would randomly turn on at different points in the night, and it would play Chinese shows. The hallways smell very bad. The staff was unresponsive.

SCAM ALERT! Super dirty floor when we entered the room. Washroom stinks as soon as you turn the water on. Rooms come with fully renovated and modern amenities including a Nespresso Coffee Machine which is the last thing they should’ve been concerned about.
Booking was 2 nights unfortunately and we even wrote a message to clean the second day but still absolutely nothing was done about that. Infect, they wanted us to let them know what time we were going to check out the next morning so that they can have the room ready for next guest when the check out time clearly states 11:00 AM.
Also TV turned on by itself and someone from different room was controlling the TV. We talked to multiple people there who said they had the same issue as well.
In short, do not fall for the pictures and try to stay away from this place as much as you can.

When we showed up the code wasn't working - we were able to sort that out after a few calls. But when we got to the room it wasn't what was advertised at all. It's pretty far outside the city center so the reason we stayed here was because the photos of the room we booked looked like it had a huge living room and kitchenette. The room we actually got was a small cramped one. They ended up getting us into the bigger room the following night - but only offered a 10% refund. On top of that I think the hotel is still in construction so it was noisy during the day. Wouldn't recommend staying here.

I like the place but the room was cold and the breakfast wasn’t as good as I expected. Poor breakfast and it didn’t have a flat iron.

The room did not match the pictures. While we were eating dinner another family gained access to our room which was very unsettling. We were unsure where to park. Beds were very hard and expected our additional bed was a pull out couch but it was a very uncomfortable cot.

We ended our 2 week road trying on Ring Road here. We wanted a warm place to come back to after going to the Blue Lagoon. My boyfriend took a shower and neither drain worked. The bathroom completely flooded and went into the carpet of the main room. We ended up cleaning it ourselves and asked to move to a different room but all were booked. I’m glad we found out before the blue lagoon so I was luckily able to shower there. I wish I went down to ask for a partial refund since the main reason we went was for a good shower that couldn’t even happen. Room was hot so we slept with windows open. Bed was comfy and the duvet was thinner compared to other places which was nice. Really really bummed about the shower though.

Exceptional staff, very clean rooms, and nice location.

Nice hotel... much better than what we were expecting given the price. Helpful staff, delicious breakfast, clean... we selected hotel due to its proximity to the place where we needed to get PCR test but would stay there again despite it not being close to downtown Reykavik. What we saved on hotel will pay for a nice dinner in town!

They are helpful on the desk but the breakfasts need to share more items like omelette and scramble egg ....

Comfortable, clean room. Good WiFi connection. No elevator to the 3rd floor. Parking on the street in front of the hotel. Hard to see the name of the hotel at night.

The basic basics. A bed to sleep, a shower to wash and that’s it. Don’t expect a lot of services, but if you only need the basics, this is your place.

Breakfast was good and the staff very nice , room was big.

Forgot to clean the room one day and I had to ask for it. Shower was plugged and they had to come and fix it.

Great hotel room. Easy drive into Reykjavik or out towards golden circle. Nice staff. Room was hot because we arrived on the hottest day of the year! Room was very nice and roomy and provided a nice baby bed for our 10 month old.

It's kind of far from City central, but thanks to the Hopp scooters I managed. I spend time in two different rooms, and each room had a non working light bulb, one room had two of them, granted it sunny almost all day, so no big deal, just saying. Overall, I do recommend them, great staff, clean and accommodating.

I really enjoyed my stay. Great people

Great stay really enjoyed it!

Clean, comfortable convenient hotel. Service excellent- friendly and helpful. Great breakfast. Would definitely recommend this hotel and stay here when I revisit Iceland

Nice hotel at a reasonable price. The staff was very friendly and helpful. The room was spacious and clean with small kitchen appliances: fridge, microwave, hob...Overall good value for money in Iceland.

The room was clean and comfortable and it fit my needs as a solo traveler. It took only a few minutes to drive downtown, and it was on the list of hotel pick-ups for a northern lights tour by Gray Line that I joined at the last minute, which was a pleasant surprise.