Baymont by Wyndham Wilmington

Hotels
Baymont Inn & Suites
4.9 (1220 reviews)
4926 Market St , Wilmington , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good locations
Comfy beds
Cons:
Dirty rooms
Poor customer service

Categories

Cleanliness
3.11
Multiple reviews indicated poor cleanliness, with dirty rooms and unclean facilities.
Service
6.08
Some complaints about rude staff, but several reviews praised helpfulness of certain staff members.
Location
7.62
Location was frequently mentioned as great, with easy access to nearby dining.
Room Quality
3.57
Some guests reported issues with room cleanliness and comfort, while others acknowledged comfortable beds.
Amenities
3.6
Amenities were noted but criticized for their condition, e.g., dirty ice machines.
Value for Money
6.56
Generally a fair price, but some felt it did not match the quality experienced.
Food and Beverage
4.61
Breakfast received mixed reviews, with some finding it adequate while others noted issues.
Overall Experience
4.08
Overall experience varied widely, with several guests expressing significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 14:03

Property Description

Convenient Location
Located in Wilmington, Baymont by Wyndham is just a short distance from popular attractions like Bellamy Mansion Museum and Thalian Hall. With USS North Carolina only 10 km away, our hotel offers easy access to key destinations.

Comfortable Accommodations
Each room at Baymont by Wyndham features essential amenities such as a desk, TV, and private bathroom. Selected rooms even come with a kitchen for added convenience. Guests can also enjoy free WiFi and parking during their stay.

Great Facilities
Our hotel provides a shared lounge, ATM, and business center for guests' use. The 24-hour front desk ensures that your needs are met anytime. Don't miss the chance to explore Arlie Gardens and Carolina Beach Boardwalk nearby!

Book your stay at Baymont by Wyndham Wilmington for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.9
Based on 1220 reviews
Cleanliness: 3.11
Service: 6.08
Location: 7.62
Room Quality: 3.57
Amenities: 3.6
Value for Money: 6.56
Food and Beverage: 4.61
Overall Experience: 4.08
C
Clark solo_traveller us
3
Pros:

I just didn't like it

Cons:

It wasn't the best in house hold thing

2026-07-25 via Nuitee
H
Hugh couple us
10
2026-07-22 via Nuitee
R
Rachel solo_traveller us
2
I will not be staying here again
Pros:

When I complained about the air conditioning not working and the sink leaking, the staff quickly changed my room.

Cons:

The place looked so rundown and dirty. The water and ice machine didn't work, the laundry area was too dirty to enter, the hallways had trash. Breakfast was bare. But the thing that was the kicker for me was that there was no water on the property to drink. The drinks machine that offered water was unplugged because it wasn't in working condition. I asked the staff if they could may be please fill my bottle with water from the kitchen, and they flatly refused saying they could not give me water. I mean, what? Water is the most basic thing.

2026-07-22 via Nuitee
M
Maria couple pr
1
Pésima
Cons:

Muy sucio los cuartos,la seguridad pésima hubieron huésped celebrado fiesta en los cuartos hubieron hasta pelea.

2026-07-20 via Nuitee
D
David couple us
1
So awful we never stayed
Pros:

the guys at the desk were kind but after that a disaster

Cons:

The property was so awful we actually didnt stay. We walked into the room and turned around, checked out and left. The room and property was damaged, the room smelled. The property had shady characters lurking about. Do not stay here.

2026-07-19 via Nuitee
J
Jene family_with_children us
1
2026-07-17 via Nuitee
M
Mae couple us
1
They did not give us a refund for the two nights at all. Told me they sent a full refund to booking.com and they didn’t.
Pros:

There was nothing good about this property.

Cons:

The rooms were nothing like what was on the booking.com site. The bathroom ceiling was leaking from room above, bathtub was 4 different colors. The sheet on bed were wrong side out and to small. The outlets were pant splatter and dingy. The blow dryer was yellow and brown looking as it had not been cleaned ever. The iron board was disgusting. We ended up not staying here at all.

2026-07-17 via Nuitee
J
JonAngelo couple us
1
Do not stay at this hotel, absolutely filthy and totally unsafe
Pros:

Absolutely nothing the picture they advertise online are totally false. We checked into the room. We weren’t even there three minutes. I went back to the front desk and told them we did not want to stay. The rooms were disgusting. They were dirty and dingy. They were bugs walking all over the counter when we walked in. The front desk was very rude and said we’d have to contact the manager for a refund. We obviously left the hotel sent an email and never heard anything from them.

2026-07-16 via Nuitee
A
Allyssah solo_traveller us
1
I would not recommend at all
Pros:

The guy at the front desk is horribly rude!!
I was trying to rent the room for a second night for my niece and they would not work with us at all I Live in another state and couldn’t take my card to them physically The guy that answered the phone was so rude he hung up on me and now they are trying to lie and say that my niece never even stayed there and there was nothing to refund but it came out of my bank account!!

Cons:

It was dirty

2026-07-15 via Nuitee
J
John couple us
6
It was a decent stay me and my spouse enjoyed it minus the pool and how it looked
Pros:

The bed was comfortable

Cons:

The way the pool looked

2026-07-14 via Nuitee
I
Ilan couple us
1
Garbage
Pros:

Disgusting property, bugs in the room and dirt in the bathrooms

Cons:

Homeless and drug users everywhere

2026-07-14 via Nuitee
W
Wiliesha couple us
1
I would not recommend this property to anyone. The gentleman at the front desk was not shocked when I told him and showe
Pros:

Nothing, there was a roach in the hotel. It was dirty and it’s smelt like marijuana.

Cons:

The room was dirty. There was a roach in the bathroom and I have proof with the video that I sent to the property manager to get my money back. I cannot upload the video as it doesn’t allow me to uploading only allows for pictures. But I have the proof that I sent it the property manager, and I sent it to Booking.com as well as I’m requesting my money back then, I had to pay over price for another hotel, which is extremely unfair! And the lock on the room was broken, and I told the property manager as well, which was not a surprise to him. This place is not safe and needs to be inspected.

2026-07-13 via Nuitee
A
Ammons solo_traveller us
8
Pros:

It's was cheap and in a nice area.

Cons:

It wasn't clean from the beginning and the pool wasn't clean and the lamp didn't have no shade cover on it and the TV was unplugged and the room smelt molded and old.

2026-07-13 via Nuitee
R
Rafael family_with_children us
1
2026-07-12 via Nuitee
D
David family_with_children us
1
Stayed because I paid.
Pros:

The only thing I like was the location. It was close to where I needed to be.

Cons:

It didn't have the expectation of a Baymont hotel. The name Baymont meant comfort and security. The place was dirty and broken-down cars. The guest was smoking on the balcony, staircase and walkways. The room was dirty and bugs. Man was sleeping in a broken-down car. The first office was always hard to reach, and evening staff didn't speak English well, so it was hard to communicate.

2026-07-12 via Nuitee
Y
Yori family_with_children us
8
2026-07-09 via Nuitee
7
760rosemaried Family
10
Satisfied with the hotel, and staff
Pros:

Rooms beautiful and staff were very nice. I needed things and they took care of it right away. Excellent breakfast. Will be going back every time I have to go back to nc .

2026-07-08 via Tripadvisor
A
Adam family_with_children us
1
Sucks
Pros:

Hidden fees and unhelpful management

Cons:

Hidden fees and unhelpful management

2026-07-07 via Nuitee
T
Tirado extended_group us
8
Práctica
Pros:

Ubicación

Cons:

Limepieza

2026-07-06 via Nuitee
S
Savo solo_traveller us
10
2026-07-06 via Nuitee