Homewood Suites by Hilton Salt Lake City Downtown

Hotels
•
Homewood Suites by Hilton
8.2 (881 reviews)
423 West 300 South , Salt Lake City , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good facilities for families
Welcoming staff
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
6.66
Multiple reviews mentioned dirty rooms and maintenance issues.
Service
8.63
Staff were generally accommodating and welcoming, but instances of unprofessionalism were noted.
Location
9.17
Conveniently located near attractions, though parking concerns were raised.
Room Quality
8.12
Rooms were comfortable and spacious, but cleanliness issues were noted.
Amenities
9.15
Good facilities for families, including games and breakfast options.
Value for Money
8.11
High additional fees detracted from perceived value.
Food and Beverage
7.16
Breakfast quality was inconsistent and not well received.
Overall Experience
8.63
Overall satisfactory experience marked by positive points but with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:42

Property Description

Spacious Suites with Full Kitchens
Experience the convenience of full kitchens in every suite, complete with a 2 burner stove, full refrigerator, and dishwasher. Enjoy the comfort of separate living and sleeping areas at Salt Lake City Downtown Homewood Suites.

Modern Amenities and Facilities
Indulge in the outdoor pool, complimentary daily breakfast, and a 24-hour convenience store at Hilton Downtown Salt Lake City. Stay active at the modern gym, stay productive at the full-service business center, and take advantage of laundry facilities on-site.

Prime Downtown Location
Conveniently located near the University of Utah, Amtrak Station, and Light Rail stop, our hotel is perfect for both business and leisure travelers. Explore nearby attractions like Salt Palace Convention Center and Vivint Smart Home Arena within minutes.

Book now to experience the perfect blend of comfort and convenience at Homewood Suites by Hilton Salt Lake City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 881 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
C
Claudia • family_with_children • ar
9
2026-01-26 • via Nuitee
I
Ivy • couple • us
9
2026-01-22 • via Nuitee
K
Kristen • family_with_children • us
10
2026-01-20 • via Nuitee
P
Peiran • couple • ca
9
A pleasant and good stay overall
Pros:

Room was spacious and clean. Location was great. Breakfast met expectation.

Cons:

There was hammer noise at around 8AM. Not sure if it is from a neighbouring room or outside.

2026-01-19 • via Nuitee
P
Pino • couple • ch
10
Cons:

Kein Safe im Zimmer

2026-01-19 • via Nuitee
Y
YUHAN • family_with_children • cn
10
2026-01-19 • via Nuitee
A
Annalie • couple • us
10
2026-01-19 • via Nuitee
L
Lins • family_with_children • us
4
Has potential but...
Pros:

The hotel is nice. Updated. Most of the staff was friendly. Loved how spacious the room was.

Cons:

At first glance the room looked clean. After getting a closer look, the bathroom was dirty. There was grime in the shower. Around the toilet was dirty and dusty. Hadn't been cleaned in awhile.
We stayed in a room right next to the elevators and the sound of the elevator kept us up most of the night. Very loud. Don't stay in room 647!
Bedding was awful.
A lot of homeless around the area. Be safe when parking your vehicle.

2026-01-19 • via Nuitee
M
Mary • family_with_children • us
10
Everything was really nice but staff could be friendlier
Pros:

Room was nice. Clean and very comfortable.

Cons:

Had to pay extra to park.

2026-01-19 • via Nuitee
T
Tishie • couple • us
10
Excellent
Pros:

I like the breakfast and the rooms were amazing.

Cons:

Sometimes it could be hard to find a parking space

2026-01-16 • via Nuitee
J
Jena • family_with_children • us
10
2026-01-16 • via Nuitee
A
Anaya • couple • us
9
Pros:

Balcony was nice.

Cons:

Claimed it had a rooftop pool and hot tub. The pool was closed and the hot tub was cemented in.

2026-01-14 • via Nuitee
L
Lisa • family_with_children • au
8
Value for money.
Pros:

Absolutely fantastic stay. Staff were very welcoming and accommodating. Breakfasts were good and changed daily. The lobby was a good place to hang out and play games with the kids- you can get board games from the staff counter. Close walk to Gateway precinct and free amazing science museum. Good facilities came in handy with a family of five.

Cons:

Be aware of street parking. It is only 2 hours on one side of the road outside the hotel. Washing machines on the expensive side.

2025-12-31 • via Nuitee
R
Roberto • extended_group • br
6
Não foi agradável
Pros:

Localização

Cons:

Prédio em reforma no andar que nos entregaram.. recepcionista não nos entregou 2 quartos como reservado de início.. nos foi cobrado valor à maior. Café da manhã pessimo

2025-12-30 • via Nuitee
B
Blake • couple • us
3
Unprofessional bigoted management
Pros:

The place was clean and comfortable. The room was clean and quiet.

Cons:

They lied and tried to tell us the reservation was cancelled, and it wasn’t. They cancelled it and rebooked us through their system at the same price. I booked the room for family under the family members name and they refused his credit card. They had me sign another paper for incidental's and insisted on using my credit card and lied to me about my family member not being able to find his credit card. They then proceeded to ask inappropriate personal questions about the family member because of how he looked and was acting (he is a stroke victim and was a little confused, unkept but not dirty), I had to finally say that I didn’t ask him these questions because it isn’t my business and she finally backed off. They eventually let him in the room. Later on the next day I called back because there were extra charges. They wouldn’t explain the extra charges (cancelation fee) I saw on my bank statement. I had to have a booking rep call them and for the rep they explained the extra charges and said the charges were being refunded but it would take up to a month. They were very unkind to my family member and were very blatant about not wanting him there with a medical companion that was very rough around the edges but was needed to assist the family member.

2025-12-29 • via Nuitee
G
Gerson • family_with_children • co
10
Pros:

Las instalaciones están excelente, muy limpias, el personal excelente, el desayune es completo. Excelente hotel

2025-12-22 • via Nuitee
J
Jane • family_with_children • au
8
We only had a one night stay which was very nice.
Pros:

The property was great, nice size room and facilities, clean

Cons:

We didn’t like the breakfast probably because it is so different to what we are used to in Australia.

2025-12-22 • via Nuitee
A
Angel • family_with_children • us
2
2025-12-19 • via Nuitee
H
Hillit • couple • us
6
Though a decent hotel, it’s not a good value for money
Pros:

Location is not bad, our room was big enough and fairly comfortable. Internet was fast.

Cons:

The room wasn’t clean or well maintained. Bath floor was scratched and dirty, there were sticky spots on the night stand and stains on the couch. Carpets was stinky. Breakfast was not really edible. Powder eggs with a strange taste. Parking was $20 a day and pet fee was $75. When all the fees pile up, it’s not really worth it.

2025-12-18 • via Nuitee
W
WanderTwin • couple • us
8
Pros:

Convenient to many things, comfortable.

2025-12-11 • via Nuitee