Homewood Suites by Hilton Salt Lake City Downtown

Hotels
•
Homewood Suites by Hilton
8.2 (904 reviews)
423 West 300 South , Salt Lake City , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good facilities for families
Welcoming staff
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
6.66
Multiple reviews mentioned dirty rooms and maintenance issues.
Service
8.63
Staff were generally accommodating and welcoming, but instances of unprofessionalism were noted.
Location
9.17
Conveniently located near attractions, though parking concerns were raised.
Room Quality
8.12
Rooms were comfortable and spacious, but cleanliness issues were noted.
Amenities
9.15
Good facilities for families, including games and breakfast options.
Value for Money
8.11
High additional fees detracted from perceived value.
Food and Beverage
7.16
Breakfast quality was inconsistent and not well received.
Overall Experience
8.63
Overall satisfactory experience marked by positive points but with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:42

Property Description

Spacious Suites with Full Kitchens
Experience the convenience of full kitchens in every suite, complete with a 2 burner stove, full refrigerator, and dishwasher. Enjoy the comfort of separate living and sleeping areas at Salt Lake City Downtown Homewood Suites.

Modern Amenities and Facilities
Indulge in the outdoor pool, complimentary daily breakfast, and a 24-hour convenience store at Hilton Downtown Salt Lake City. Stay active at the modern gym, stay productive at the full-service business center, and take advantage of laundry facilities on-site.

Prime Downtown Location
Conveniently located near the University of Utah, Amtrak Station, and Light Rail stop, our hotel is perfect for both business and leisure travelers. Explore nearby attractions like Salt Palace Convention Center and Vivint Smart Home Arena within minutes.

Book now to experience the perfect blend of comfort and convenience at Homewood Suites by Hilton Salt Lake City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 904 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
D
Daphne • solo_traveller • us
10
2026-07-11 • via Nuitee
F
frederickw2021 • Business • Irvine, California
10
Paulina
Pros:

Paulina at the front desk was very kind and very helpful in helping us find a dinner spot. I highly recommend this hotel and Paulina for excellent service

2026-07-09 • via Tripadvisor
P
Phillip • family_with_children • ca
7
Pros:

Location.

Cons:

Issue with overbooked hotel and Booking did not communicate the error before our arrival. Hotel managed the issued well though.

2026-07-08 • via Nuitee
J
Jo08 • Family
6
Poorly stocked room
Pros:

The hotel was okay. The breakfast was good and the fitness area was nice. Yes there is a homeless shelter west of the hotel so anytime you walk west you will encounter homeless people. However food was good east of the hotel so the homeless shelter situation didn’t bother me. It is very convenient to have a kitchen to heat leftovers.
However there were some issues with the hotel. Our bath tub did not drain well so at the end of my shower, I was wading in at least ankle deep water. Our bedsheet didn’t fit the bed so my husband and I were constantly pulling on the sheet every time we were in bed so it didn’t come off. We used the pullout couch but there was no bedding or extra pillows for it. The room was for 4 people but the room only had 3 bath towels. Then there was no shampoo in the bathroom so my daughter had to yell out for me to get her some.
Simply having the room properly stocked would have been really helpful.

2026-07-06 • via Tripadvisor
D
Daniel • family_with_children • us
9
We enjoyed the walkable neighborhood
Pros:

Great staff . Good value.

Cons:

A bit out of the way. Hopefully the area is improving.

2026-07-06 • via Nuitee
R
Rikki • family_with_children • us
9
2026-06-24 • via Nuitee
C
Cath4559 • solo_traveller • au
10
Perfect stay
Pros:

Everything

Cons:

Nothing

2026-06-04 • via Nuitee
A
Annette Aroha • couple • nz
7
Pros:

Spacious and location was great. Loved the shared areas!

2026-06-02 • via Nuitee
J
Jarno • solo_traveller • nl
7
Pros:

Personeel was erg vriendelijk

Cons:

Locatie van het hotel voelde niet erg prettig. Met name in de avonduren.

2026-06-01 • via Nuitee
U
Ulysses • couple • us
10
2026-05-29 • via Nuitee
L
Li • extended_group • ca
10
Pros:

性价比超高，早餐不错，房间舒适。推荐。

2026-05-24 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-05-16 • via Nuitee
R
Roehl III • solo_traveller • us
4
Double charged for room
Pros:

Nice room

Cons:

Double charged for room at 2:08 am after I paid in full on arrival. Front desk seemed to not be able to find my reservation through booking.com and not sure what happened but I was double charged. Not great.

2026-05-11 • via Nuitee
C
Caren • extended_group • us
6
Ok place
Pros:

I liked the fact this place has some suites as a one bedroom. The parking garage was a nice feature but it did cost $20 extra a day.

Cons:

The location wasn’t great, o don’t think it’s the safest part of town and our room ac wasn’t very good. The bathroom was worn down and really needed some attention. Breakfasts were the worst I’ve experienced

2026-05-04 • via Nuitee
• couple • us
8
2026-04-22 • via Nuitee
A
alma • extended_group • mx
10
La pasamos muy bien
Pros:

La habitación estaba muy acogedora, los desayunos muy ricos y el lobby muy bonito.

Cons:

La bañera está resbalosa, creo que estaría bien un tapete antiderrapante. No nos pasó nada pero solo por seguridad lo comento

2026-04-07 • via Nuitee
M
McFadden • extended_group • us
6
I won’t be back and I’m likely not gonna use booking again
Pros:

They did not honor what booking advertised as one bedroom one queen bed bedroom, two one queen bed. They wanted it to be two queen beds in the same bedroom and I ended up paying almost double what booking quoted me after being on the phone with the property for over an hour.

2026-03-23 • via Nuitee
M
Mary • solo_traveller • us
5
Cons:

The noise and smell from my room 110. Too early in the morning cars leaving the underground parking was heard over and over again. Then the overwhelming food smell from breakfast being made

2026-03-23 • via Nuitee
D
diane1990 • Solo travel • Port Macquarie, New South Wales
10
Wonderful hotel with fantastic staff
Pros:

Wonderful hotel with the best staff in the world! Stayed two weeks and my stay was awesome.
Cannot praise this hotel highly enough.

2026-02-08 • via Tripadvisor
K
KarinSanDiego • Family
10
Great hotel staff!
Pros:

Spent a long weekend in SLC for a sporting event. The rooms are huge and very clean. Coco at the front desk is super friendly and accommodating. Mngr Tracy helped us out on the last day with a late check out which we really needed for a few reasons, that made our stay so much better. She was extremely accommodating and hospitable.
The area is decent, read reviews about homeless people and saw a few but being from California it didn't seem like that many at all. The Downtown doesn't have much as far as dining, stores and other things to do but we like the hotel and the staff made it great! Would recommend!

2026-01-26 • via Tripadvisor