Palm Beach Palace Tozeur

Hotels
•
Magic hotels
7.6 (906 reviews)
Route touristique , Tozeur , tn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attractive decor, gardens and unique architecture
Outdoor and indoor pools (though indoor maintenance noted)
Good breakfast and varied Tunisian cuisine
Spacious rooms with fridge and air-conditioning
Convenient location near palmeraie/shops and centre
Helpful staff who accommodated requests
Cons:
Bottled water charged (no free water) — major complaint
Bathroom aging/maintenance issues and occasional mould
No towels on arrival reported by some guests
Indoor pool maintenance lacking
No kettle or bedroom slippers in rooms
Price seen as high for the quality; value concerns
Some rooms had weak bathroom lighting / small windows
No Wi‑Fi in rooms reported by at least one guest

Categories

Cleanliness
7
Generally reported as clean ("Tout était propre") but several comments note bathroom aging, missing towels on arrival and some mould/poor bathroom corners, so overall mixed-cleanliness.
Service
8.5
Service generally praised: staff accommodated room requests, good reception and welcome mentioned ("L’accueil"), and helpfulness around room allocation; some isolated issues (charged water) but overall service is a strong point.
Location
8.5
Location repeatedly cited as positive: close to palmeraie, about 300m from a grocery and excursion agencies, and near centre — consistently favorable comments.
Room Quality
7.2
Rooms described as large, with fridge and air-conditioning, but some complaints about bathroom condition, small window to pool side, two singles pushed as a double, and average bedding.
Amenities
7.4
Strong positive for pools, indoor and outdoor, garden and unique architecture; negatives include poor maintenance of the indoor pool, lack of kettle/bedroom slippers and reported no Wi‑Fi in rooms for some guests.
Value for Money
6.5
Several comments raise value concerns: water being paid (considered scandalous), explicit mention that price is high for the quality — overall perceived as below expectations for cost.
Food and Beverage
8
Food widely praised — good buffet, varied Tunisian cuisine and enjoyable breakfast/dinner; a few comments note too-sweet items or general dislike by some, but overall positive.
Overall Experience
7.7
Mostly pleasant and calm stays with highlights on decor, garden and pools; a few notable negatives (paid water, bathroom maintenance, value) temper the experience but overall positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:26

Property Description

Luxurious Accommodation and Spa Facilities

Palm Beach Palace Tozeur offers elegant suites decorated in warm colors and rich fabrics. Guests can indulge in relaxation and wellbeing treatments at the hotel's spa.

Spacious Pools and Leisure Activities

The hotel features spacious pools where guests can take a refreshing dip. Additionally, they can unwind in the sauna or steam bath for the ultimate relaxation experience.

Prime Location for Desert Exploration

Conveniently located just 5 minutes from Tozeur's international airport, guests can easily explore the Tunisian desert and discover the beautiful architecture and commercial district of Tozeur.

Book your stay at Palm Beach Palace Tozeur for a luxurious and unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOE

Location

Guest Reviews

7.6
Based on 906 reviews
Cleanliness: 7
Service: 8.5
Location: 8.5
Room Quality: 7.2
Amenities: 7.4
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 7.7
C
Correia • solo_traveller • pt
9
2026-09-11 • via Nuitee
F
Fabien • extended_group • ma
9
2026-09-11 • via Nuitee
S
Silvia Vinci • solo_traveller • it
9
Pros:

La struttura anche se datata è mantenuta ristrutturata quindi molto piacevole, pulita in perfetto ordine. Circondata da un grande giardino con fontane e palme. Ampia piscina. e una SPA. Tutto funziona al meglio inclusa la cortesia dello Staf. Silenzio e gentilezza.
Cibo molto curato, buono e abbondante.
Abbiamo trascorso tre giorni perché eravamo di passaggio. Lo consigliamo.
Posizione ottima

2026-09-10 • via Nuitee
G
giuliano • solo_traveller • it
9
Pros:

Tutto

2026-09-10 • via Nuitee
G
giuliano • solo_traveller • it
9
Pros:

Tutto

2026-09-10 • via Nuitee
V
Veronneau • family_with_children • mt
9
Une parenthèse enchanté 😁
Pros:

Très bonne literie, un endroit paisible, un grand choix de nourriture pour les repas, excursion demie journée réservé était parfaite !

Cons:

Franchement rien à dire de mauvais !

2026-09-09 • via Nuitee
P
Paolo • family_with_children • it
10
Pros:

Rapporto qualita' prezzo eccezionale, staff super attento ed efficiente, piscina e ristorante ottimi

2026-09-09 • via Nuitee
C
Cristina • solo_traveller • es
8
Pros:

Bona atenció
Tamany habitació.
Piscina i gimnàs

Cons:

Horari gimnàs comença tard, a les 12h.

2026-09-08 • via Nuitee
M
marika • solo_traveller • it
10
Pros:

Tutto. Struttura, servizi, personale, pulizia, cibo.
Grazie, soggiorno favoloso!

2026-09-07 • via Nuitee
F
Filippo • couple • it
10
2026-09-05 • via Nuitee
L
lounis • family_with_children • dz
6
Pros:

Hôtel très calme restaurant correct

Cons:

Un style d'hôtel différent
Juste les détergents de nettoyage pas bon qualité du coup les odeurs pas très bonne

2026-09-04 • via Nuitee
L
Luca • solo_traveller • it
10
2026-09-03 • via Nuitee
J
Jessie • solo_traveller • nz
9
Pros:

This was a fantastic place to stay. The staff were so kind and helpful. They helped me book my travel when my flight was cancelled. The room was sizeable, and there were also lots of common spaces to sit and relax. I loved the pool, and the buffet breakfast was amazing - lots of variety, and salad options. I would definitely stay here again.

Cons:

It's not walking distance to the medina (at least not in the heat), but that's the trade-off you make for staying somewhere with such big, beautiful grounds. The staff were really helpful with calling me a taxi when I needed on, and the taxis were cheap (as long as you remember to ask them to turn on the meter).

2026-09-03 • via Nuitee
R
Roberto • extended_group • it
9
2026-09-03 • via Nuitee
L
Laia • couple • es
10
AMAZING
Pros:

AMAZING facility and stuff that helps a lot

2026-09-01 • via Nuitee
D
Dalia • solo_traveller • it
10
2026-08-31 • via Nuitee
O
Orouz • solo_traveller • fr
10
2026-08-29 • via Nuitee
G
Gabriel • extended_group • es
10
2026-08-27 • via Nuitee
C
Chaâbane • solo_traveller • tn
7
2026-08-26 • via Nuitee
R
RiccioDiFiume • solo_traveller • it
7
Cons:

Livello decisamente inferiore agli standard europei. Massimo 3 stelle.
Il ristorante non ha nulla di interessante. Non ha senso prendere la cena inclusa se siete autonomi negli spostamenti.

2026-08-25 • via Nuitee