Steigenberger Hotel & Spa Krems

Hotels
Steigenberger Hotels & Resorts
8.3 (3399 reviews)
Am Goldberg 2 , Krems an der Donau , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Nice spa and wellness area
Cons:
Indoor pool too cold
Additional charges for amenities
Check-in timing issues

Categories

Cleanliness
7.98
Overall clean with spacious rooms, but concerns about cleanliness in some areas.
Service
8.65
Friendly and helpful staff, enhancing the overall experience.
Location
8.49
Great location near Weinberg and walking distance to the city center.
Room Quality
8.14
Spacious and clean rooms, but some maintenance issues reported.
Amenities
7.97
Spa area is nice but crowded; pool temperature concerns noted.
Value for Money
8.03
Pricing may be high for the value offered, especially for parking.
Food and Beverage
8.98
Outstanding breakfast and dinner services highlighted.
Overall Experience
8.15
Good stay overall despite some disappointments, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:21

Property Description

Luxurious Spa Experience
The Steigenberger Hotel & Spa Krems offers a 3,000 m² spa area with indoor and outdoor pools, saunas, and a relaxation room with a fireplace. Guests can indulge in beauty treatments and enjoy the stunning views of the Danube Valley.

Culinary Delights
Experience the best of Wachau cuisine at the Weinberg Restaurant or the cozy Weinstuben. With a focus on local specialties and wines, guests can savor delicious meals either indoors or on the panoramic terrace overlooking the picturesque surroundings.

Convenient Location for Exploration
Situated in the scenic Wachau region, the hotel provides easy access to historic monasteries, abbeys, and the Längenfeld Golf Club. Guests can also explore the charming town of Krems and its surrounding vineyards with available bike and car rentals.

Book your stay at the Steigenberger Hotel & Spa Krems for a luxurious retreat in the heart of Wachau.

Important information:

Please inform the hotel prior to your arrival if you would like to book spa treatments or a table in the restaurant.

The entire hotel is accessible for disabled people. One room with disabled facilities is available upon request and features a bathtub.Swimming pool: Closed from Wed, Oct 1, 2025 until Fri, Apr 10, 2026
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 55 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3399 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 8.14
Amenities: 7.97
Value for Money: 8.03
Food and Beverage: 8.98
Overall Experience: 8.15
C
Claudine family_with_children at
8
2026-03-14 via Nuitee
K
Kathii couple at
5
Pros:

An sich ein schönes Hotel, jedoch konnte ich in der Nacht nicht sehe gut schlafen, da die Matratzen ständig auseinander gerutscht sind und ich am Lattenrost gelegen bin! Zum Abendessen sind wir Platziert worden, das war mitten im Raum und vor bzw. hinter uns sind alle vorbeigegangen, das hat mir nicht sehr gut gefallen! Aber das kann man sich leider nicht aussuchen!

Cons:

Abendessen war trotzdem gut und das Frühstück fand ich super, da es sehr viel Auswahl gab!

2026-03-13 via Nuitee
M
Michael couple at
8
Cons:

Spa-Bereich war am Samstag Nachmittag gut ausgelastet.

2026-03-12 via Nuitee
M
Michael couple at
9
Feines Hotel in den Weinbergen mit schönem Blick auf Stadt und Donau
Pros:

- Ruhige Lage mit netten Garten in den Weinbergen oberhalb von Stein
- Ansprechender Wellnessbereich mit Innen - und Aussenpool (nur in der warmen Jahreszeit in Betrieb)
- Gutes a la carte Abendessen im Restaurant mit engagierten Servicemitarbeitern
- Ruhiges komfortables Zimmer

Cons:

- Grundsätzlich recht ordentliches Frühstücksbüffet allerdings könnten zumindest die Frühstücksgetränke ( Kaffee und Tee ) serviert werden , zudem
wäre fein wenn es neben Pagosäften wenigstens frisch gepressten Orangensaft gäbe
- Neben einem kleinen Kontingent an gratis Parkplätzen im Freien , gibt es auch Parkplätze in der Garage. Dass diese nicht unentgeltlich sind ist verständlich, allerdings ist die Tagespauschale für Gäste eines Hotels am Stadtrand doch sehr hoch

2026-03-12 via Nuitee
M
Mena couple eg
9
2026-03-11 via Nuitee
J
Jacob Constantin couple de
8
2026-03-11 via Nuitee
M
Mercedes couple at
8
Pros:

Das Frühstück lies keine Wünsche offen!

Cons:

Das Dampfbad hat nicht richtig aufgeheizt und war schon eher abgenutzt. Ansonsten war der gesamte Spa ein Traum!

2026-03-11 via Nuitee
P
Petra couple at
8
2026-03-10 via Nuitee
I
Irmgard couple at
10
Pros:

Es war wirklich sehr erholungsfördernd.

2026-03-10 via Nuitee
J
Julita couple pl
8
to moj hotel postojowy w dalszej drodze
Cons:

brak restauracji. Poza śniadaniem nie mozna zjesc posiłku.

2026-03-10 via Nuitee
M
MICHAEL solo_traveller se
9
Well worth a visit.
Pros:

Very friendly staff, exceptionally clean and well organised. Great breakfast. Very nice gym and wellness areas. Beautiful views. Free parking (if not underground). Easy walk to centre of town.

Cons:

Bed was not very comfortable. Some slight maintenance issues in the bathroom.

2026-03-10 via Nuitee
A
Alexander family_with_children at
10
2026-03-09 via Nuitee
G
Gerhard couple at
5
2026-03-09 via Nuitee
S
Susanne couple at
7
2026-03-09 via Nuitee
V
Valerie couple at
8
Schöner Kurzurlaub
Pros:

Die Aussicht war traumhaft. Sehr gutes Frühstück

Cons:

Sauberkeit

2026-03-09 via Nuitee
C
Cornelia extended_group at
9
2026-03-09 via Nuitee
T
Tandea couple at
8
2026-03-08 via Nuitee
D
Dora couple hu
10
2026-03-08 via Nuitee
M
Markus couple at
7
Ansich ein tolles Haus. Aber es gibt viel Luft nach oben - vor allem im Restaurant…
Pros:

Lage, Ausblick, Wellness-Bereich (besonders die Liegezonen), Frühstück

Cons:

Das Personal ist kompliziert und unflexibel „regelgetrieben“.
Die Qualität im Restaurant (gemeint ist NICHT das Frühstück) ist völlig unakzeptabel in dieser Kategorie, erst recht in dieser Preisklasse.

2026-03-08 via Nuitee
M
Martin Rybka couple at
5
2026-03-08 via Nuitee