Steigenberger Hotel & Spa Krems

Hotels
Steigenberger Hotels & Resorts
8.3 (3581 reviews)
Am Goldberg 2 , Krems an der Donau , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Nice spa and wellness area
Cons:
Indoor pool too cold
Additional charges for amenities
Check-in timing issues

Categories

Cleanliness
7.98
Overall clean with spacious rooms, but concerns about cleanliness in some areas.
Service
8.65
Friendly and helpful staff, enhancing the overall experience.
Location
8.49
Great location near Weinberg and walking distance to the city center.
Room Quality
8.14
Spacious and clean rooms, but some maintenance issues reported.
Amenities
7.97
Spa area is nice but crowded; pool temperature concerns noted.
Value for Money
8.03
Pricing may be high for the value offered, especially for parking.
Food and Beverage
8.98
Outstanding breakfast and dinner services highlighted.
Overall Experience
8.15
Good stay overall despite some disappointments, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:21

Property Description

Luxurious Spa Experience
The Steigenberger Hotel & Spa Krems offers a 3,000 m² spa area with indoor and outdoor pools, saunas, and a relaxation room with a fireplace. Guests can indulge in beauty treatments and enjoy the stunning views of the Danube Valley.

Culinary Delights
Experience the best of Wachau cuisine at the Weinberg Restaurant or the cozy Weinstuben. With a focus on local specialties and wines, guests can savor delicious meals either indoors or on the panoramic terrace overlooking the picturesque surroundings.

Convenient Location for Exploration
Situated in the scenic Wachau region, the hotel provides easy access to historic monasteries, abbeys, and the Längenfeld Golf Club. Guests can also explore the charming town of Krems and its surrounding vineyards with available bike and car rentals.

Book your stay at the Steigenberger Hotel & Spa Krems for a luxurious retreat in the heart of Wachau.

Important information:

Please inform the hotel prior to your arrival if you would like to book spa treatments or a table in the restaurant.

The entire hotel is accessible for disabled people. One room with disabled facilities is available upon request and features a bathtub.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 55 per person per night when using an existing bed.
    Children from 4 years old to 15 years old stay for € 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 3581 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 8.14
Amenities: 7.97
Value for Money: 8.03
Food and Beverage: 8.98
Overall Experience: 8.15
C
Csorba Gábor couple hu
8
2026-05-08 via Nuitee
M
Markéta solo_traveller cz
9
2026-05-08 via Nuitee
M
Martin couple be
9
Nice hotel spa in great nature and close to beautiful old town
Pros:

A nice, rather large hotel, attractively built in a little valley. Good spa, which was not too full during the time of our visit. Excellent resto. Overall a pleasant stay near the very attractive old town of Krems. Possibility to come by train in 75 min, and then walk 2-3km or pay around 10 Euro for a taxi.

Cons:

There was some confusion about the room category we booked (“wine suite”), as at least one room (347)in this category is very different, but actually very good. But staff was flexible.
Public transport options could be better advertised, especially as the road to the hotel is quite busy.
And finally before the stay a simple welcome mail with some infos on Krems would have been better than several pushes to further upgrade the already very good and quite expansive room.

2026-05-07 via Nuitee
A
Andreas solo_traveller at
8
2026-05-07 via Nuitee
L
Longin extended_group at
10
2026-05-07 via Nuitee
S
Stephanie extended_group at
5
wird nicht mehr wiederholt
Pros:

Barchef
Frühstück war gut

Cons:

Sauberkeit war eine Katastrophe.... Staub und Spinnenweben, dreckige Fliesen im Klo, Klospüle verklebt...Badeschlapfen vom Vorgänger...

2026-05-07 via Nuitee
L
Lucia couple sk
10
Pros:

Vsetko na vysokej urovni, krasna ticha izba, super wellnes, parking, vyborne ranajky, mily personal, moznost pozicania bicyklov a jazda cez dedinky a vinice v oblasti Wachau bola uzasna! Odporucam, radi sa vratime!

2026-05-07 via Nuitee
C
Cäcilia couple at
10
2026-05-06 via Nuitee
M
Maria couple de
2
Einmal und nie mehr wieder
Pros:

Das Zimmer war groß, wir hatten die Goldbergsuite.

Cons:

Das Zimmer und das Bad war nicht sauber. Wir hatten Gläser im Bad die vollkommen verschmiert und verkalkt waren.
Das Servicepersonal beim Frühstück war teils unfreundlich, kein Guten Morgen oder so. Das Frühstücksbuffet war sehr schlecht, als frisches Obst nur Äpfel und manchmal ein paar Trauben. Die Ananas waren aus der Dose.

2026-05-06 via Nuitee
J
Jana couple sk
10
2026-05-05 via Nuitee
B
Balkan Traveller couple cz
8
Neadekvátní poměr cena/výkon
Pros:

Štědrá snídaně se skvělým výhledem z terasy. Podzemní garáže. Recepční nápomocná při hledání pohotovostní lékárny.

Cons:

I když šlo o nadstandard, pokoj nebyl velký. Kromě postele veškeré uspořádání vhodné spíš pro jednoho hosta, nikoli pro dva - v pokoji jen jedno křeslo, jedna židle a totéž dokonce i na balkoně! Platí systém Ryanair: cokoli chcete navíc, je třeba také připlatit - zejména balkon, výhled na vinice. Nepochopil jsem otvírák na láhve v pokoji, kde jím nebylo co otevřít. Pokoj bez rychlovarné konvice nebo kávovaru - to jsem od ubytování této cenové kategorie nečekal. Ve vinařském kraji chyběly na pokoji sklenice na víno! Při nemalé ceně pokoje bych očekával garáž zdarma. Hluk na chodbě po oba večery. Velmi stísněné uspořádání stolů na terase.

2026-05-05 via Nuitee
P
Petra couple de
10
Charmantes Hotel gehobener Klasse mit allem was man sich wünscht.
Pros:

Das Zimmer, die Lage,das freundliche Personal und der Wellnessbereich. Die Betten waren bequem und das Frühstück hat gemundet.

Cons:

Die Parksituation am Tag unserer Ankunft.Wir mussten lange nach einem Parkplatz suchen.

2026-05-05 via Nuitee
H
Horst couple at
8
2026-05-05 via Nuitee
L
László couple hu
10
Pros:

Wellness sauna, view from the pool.

2026-05-05 via Nuitee
J
Johanna couple at
10
Pros:

Alles

Cons:

Nichts

2026-05-04 via Nuitee
W
Waltraud couple at
8
2026-05-04 via Nuitee
S
Sabine couple at
7
Pros:

Perfektes Frühstück

Cons:

Sauberkeit

2026-05-04 via Nuitee
Y
Yuriy couple at
9
2026-05-04 via Nuitee
M
Manfred couple at
9
2026-05-04 via Nuitee
M
Michaela solo_traveller at
7
2026-05-03 via Nuitee