Matala Bay Hotel

Hotels
Independent
7.6 (51 reviews)
Matala, Faistos, Crete Island, 70200 , Faistos , GR

Facilities

Express check-out
Firepit
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
AC good
Cons:
The room was small
Shower tray filled with water

Categories

Cleanliness
6.35
The shower tray filled with water indicating issues with cleanliness.
Service
7.85
Standard quality for this hotel tier.
Location
7.85
Standard quality for this hotel tier.
Room Quality
7.35
The room was small, suggesting limitations in room quality.
Amenities
8.35
Standard quality for this hotel tier.
Value for Money
8.35
Standard quality for this hotel tier.
Food and Beverage
7.35
Breakfast ok for 3 star, indicating an average experience.
Overall Experience
7.35
Average overall experience based on mixed sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:30

Property Description

Experience the allure of Matala Bay Hotel, nestled in the heart of Faistos, where relaxation meets history and adventure.

Recreational Amenities
Dive into leisure with our seasonal outdoor pool or explore the surroundings with our bicycle rentals. Whether you're splashing around or cycling along picturesque routes, your vacation is bound to be revitalizing.

Dining Delights
Savor delectable meals at our restaurant or grab a quick snack at one of our two charming coffee shops. Enjoy refreshing drinks by the poolside bar or unwind at one of our vibrant bars and lounges, making every mealtime a memorable experience.

Comfortable Accommodations
Retreat to one of our 75 uniquely decorated rooms, each boasting a private balcony, refrigerator, and flat-screen TV. Stay connected with complimentary Wi-Fi and indulge in luxurious rainfall showers, all designed for your comfort and convenience.

Don't miss the chance to create unforgettable memories at Matala Bay Hotel—book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Pool access available from 6:00 AM to 11:30 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 51 reviews
Cleanliness: 6.35
Service: 7.85
Location: 7.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 7.35
P
Peter partner
6
Pros:

The room was small. The shower tray filled with water.
Breakfast ok for 3 star.
AC good

2025-09-17 via Nuitee
T
Timothy
8
Pros:

Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again

2024-09-01 via Nuitee
M
Maryse family
8
Pros:

2 nights in matala in this hotel.
Nice swimming pool.
Large balcony on family room on top floor.

2023-08-26 via Nuitee
J
Jerome
2
Pros:

Ça

2023-08-20 via Nuitee
L
Liliana family
6
Pros:

Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.

2023-06-26 via Nuitee
N
Nicola
8
Great stay in Matala
Pros:

The room was basic and a little dated, although the bathroom had been upgraded and was very nice.
I was disappointed there was no tea/coffee making facilities in the room.
Pool and restaurant were both lovely.
Breakfast choices were excellent and varied.
All in all a great stay.

2023-06-05 via Nuitee
J
Jean-marc
10
Parfait pour nous
Pros:

2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande

2023-05-21 via Nuitee
V
VERICEL partner
10
Pros:

Etablissement très bien placé. Accès à pieds à Matala en moins de 10 minutes.
Superbe hôtel

2022-11-08 via Nuitee
J
Jette
10
Dejligt hotel i dejlige Matala
Pros:

Simpelthen en perle, og kan kun anbefale hotellet. Suveræn beliggenhed og dejlig morgenmad.

2022-10-19 via Nuitee
E
Elizabeth partner
6
Pros:

Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.

2022-09-16 via Nuitee
M
Marianne partner
8
Pros:

Dejlig beliggenhed, meget sødt og imødekommende personale.

2022-09-11 via Nuitee
C
christophe partner
2
Pros:

Établissement ne méritant pas du tout ses 3 étoiles. Chambre sale, mobilier vétuste et ancien. Personnel mal aimable, aucun sourire de la direction et de ses employés. Petit déjeuner industriel et infecte.

2022-08-22 via Nuitee
K
Kevin family
2
Pros:

La chambre réservée n’a pas été fournie. A la place, une chambre “bidonville”. La direction arnaque délibérément les voyageurs. Expedia ne devrait pas proposer cet hotel.

2022-07-28 via Nuitee
A
Alessia family
8
Pros:

Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.

2022-07-17 via Nuitee
N
Noemi family
8
Pros:

tres proche de la plage et ville. calme, nelle piscine, mele si bb possibilità de manger a midi au bar de la piscine. grande double chambre familiale avec balcon tes lumineuse. bon prix.
pas de vie mer, vue sur un chantier, hôtel defrechi. fin du petit degeuner a 10h ...trop tôt

2022-07-09 via Nuitee
O
Orsolya
10
Excellent hotel close to the beach.
Pros:

The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty.
This hotel was good choice for us. I recommend it for visiting Matala.

2022-07-09 via Nuitee
V
Verified traveler
8
Ein Hotel halt.
Pros:

Das Hotel ist reinlich und befindet sich im guten Zustand. Zum Kern und zum Strand kommt man locker in 5 Minuten. Das Frühstücksbuffet ist empfehlenswert. Das Bett war sehr unkomfortabel (Aufwachen mit Rückenschmerzen), während meine Partnerin sehr gut schlafen konnte.

2022-06-09 via Nuitee
U
Udo family
2
Pros:

Das Zimmer, welches wir reserviert hatten, bekamen wir nicht. Wir buchten eine Suite mit zwei Zimmern, bekamen ein kleines Dreibettzimmer. Das Personal war unfreundlich und frech, nachdem wir reklamierten. Wenn es nicht so spät gewesen wäre, wären wir wieder abgereist.
Es ist das letzte Mal das wir bei Expedia gebucht haben.
So etwas ist mir noch nie passiert.
Viele Grüße

2021-10-17 via Nuitee
T
Tim
10
Nice bright & very handy hotel
Pros:

Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too

2021-10-04 via Nuitee
T
THOMAS
4
Pros:

Hôtel très bas de gamme.
Chambre vieillotte, lit très inconfortable, salle de bain d'un autre temps, douche minuscule avec rideau...
Petit déjeuner horrible, industriel, certainement des produits congelés, salle bruyante, cantine bas de gamme.
Je déconseille fortement cette établissement.
Seul point positif son emplacement proche du centre de Matala et de la plage.

2021-09-06 via Nuitee