Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful scenery
Good amenities
Cons:
Poor food quality
Cleanliness issues
Dated rooms

Categories

Cleanliness
8.18
Guests reported issues with mold, bad smells, and some rooms being old.
Service
9.65
Staff were described as friendly and helpful in multiple reviews.
Location
9.19
The location is scenic and praised for its natural beauty.
Room Quality
8.14
Rooms were noted as beautiful but some were old and had issues.
Amenities
8.67
The hotel offers good amenities, though some facilities are dated.
Value for Money
9.13
General consensus suggests a good value considering the experiences.
Food and Beverage
6.68
Food quality received several negative remarks, highlighting horrible experiences.
Overall Experience
9.15
Despite some negative points, most guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:24

Property Description

Luxurious Amenities

Melia Zanzibar, located in Kiwengwa, offers a luxurious experience with its private beach, outdoor pool, and tennis court. The hotel also boasts a fitness center for guests to enjoy during their stay.

Elegant Rooms

The guest rooms at Melia Zanzibar are designed for comfort and convenience, featuring tea/coffee facilities, private bathrooms, air conditioning, and flat-screen TVs. Some rooms even offer terraces and stunning sea views for a truly relaxing retreat.

Culinary Delights

Indulge in a variety of cuisines at the hotel's 5 restaurants, serving international, Mediterranean, and local dishes. Start your day with a delicious buffet breakfast before exploring the area or relaxing by the beach.

Experience luxury and relaxation at Melia Zanzibar - book your stay now for an unforgettable getaway.

Important information:

Please note that a credit card corresponding to the name on the booking is required at check-in.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements will apply.

The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa, 1 (+16) and a pool in The Level area (only for The Level +16 guests).

Please be informed that, starting from October 1, 2024, all foreign visitors to Zanzibar are required to purchase a mandatory travel insurance policy. This insurance is designed to protect guests during the stay and covers medical emergencies, evacuation, lost luggage, and more. The insurance must be purchased online before arrival, and it is available at a cost of USD 44 per person. Guests can obtain the required insurance through the official website: https://visitzanzibar.go.tz/. We recommend completing this purchase prior to travel to ensure a smooth entry into Zanzibar.

We are upgrading our facilities ahead of our upcoming reopening as Gran Meliá, ensuring that the work does not affect your stay and maintaining the highest standards at all times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZNZ

Location

Guest Reviews

8.6
Based on 567 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 6.68
Overall Experience: 9.15
N
Nikolaus couple at
6
gibt besseres für den Presi
Cons:

1 km zum Strand,
Unklar, wo man in welcher Buchungskategorie easen lann

2026-08-29 via Nuitee
E
Ernest Kouame solo_traveller ci
9
Pros:

Situation géographique nourriture

Cons:

Le retard dans le transport

2026-08-29 via Nuitee
D
Davis couple us
10
2026-08-25 via Nuitee
D
DAVID couple ng
10
Fantastic tourist residence. Very professional staff.
Pros:

The environment and accommodation

Cons:

Nothing specific

2026-08-21 via Nuitee
S
Sharma extended_group ae
10
Wonderful holiday
Pros:

It was just magical

2026-08-20 via Nuitee
B
Bruno couple fr
9
Séjour de rêve … et conforme à ce qu’on peut en attendre.
Pros:

La pension complète associée à l’essentiel des excursions à faire sur l’île .

Cons:

Les menus sont toujours identiques ou presque . Après huit jours, on a tout goûté .

2026-08-18 via Nuitee
M
Mohammad solo_traveller gb
5
Cons:

Food poisoning

2026-08-17 via Nuitee
R
Rina solo_traveller be
10
2026-08-16 via Nuitee
D
David solo_traveller ch
8
Pros:

Aussergewöhnliche Lage mit sehr schönem Überblick auf das Meer mit seinen vielen Grün- und Blautönen. Das Melia the Level kann da nicht mithalten. Das Personal ist überaus freundlich und hilfsbereit. Die Ausstattung für die Kinder (Luftmatratzen, Kids Club) sind gut. Das Essen ist abwechslungsreich und bietet für jeden Geschmack etwas. Die Kinderkarte ist klein, aber genügt völlig. Wir haben 2 Geburtstage dort gefeiert und wurden mit einer sansibarischen Showeinlage/Gesang während des Abendessens überrascht, unvergesslich. Der Strand ist leicht zugänglich und man wird kaum von Händlern angesprochen, im Gegensatz zum öffentlichen Strand. Stromausfälle gibt es täglich, aber die werden sehr gut, durch die Notstromaggregate aufgefangen und dauern jeweils nur kurz an.

Cons:

Wir mussten nach einer Woche wieder gehen

2026-08-15 via Nuitee
A
Andrea couple it
3
Non all’altezza delle aspettative
Pros:

Il parco della struttura è molto bello e sicuramente ben curato ed il personale era gentile. In generale la struttura è bella anche se leggermente datata.

Cons:

Il ristorante sulla spiaggia è scadente sia come qualità che come personale, totalmente impreparati su cosa fare e sulle ordinazioni. Inoltre vicino allo stesso sono presenti dei tubi che sembrano scaricare direttamente in mare
Dovevamo avere l’honeymoon package ma non ci è stato comunicato né in fase di check in ne in fase di soggiorno.
L’area su cui si estende il resort è troppo grande e dispersiva
Fare il bagno con i corvi nella piscina principale

2026-08-15 via Nuitee
J
jerome family_with_children fr
7
Séjour très agréable dans un hotel qui mérite ces 5*
Pros:

Bel hotel, personnel très agréable, jolies chambres, plages et piscines impeccables, les restaurants sont biens.

Cons:

le room service n'est pas très efficace ! et les buggys pour les navettes pas assez nombreux pour un hotel qui s'étend sur plus de 1 km. le petit dejeuner est assez moyen. manque aussi dans les chambres des prises electriques Francaises, nottament près du lit

2026-08-14 via Nuitee
R
Rizwan family_with_children ae
4
Average
Pros:

-Room was quiet and breakfast was nice

Cons:

-I booked a garden view room, I arrived at 9pm, and they said they dont have space in the rooms, and they upgraded me to a bungalow room, however this room was unrenovated, the shower had a drainage issue and had to go through sketchy stairs to my room. Bed was comfy, and quiet.

-in the all inclusive option there were only 2 restaurants to go to, and the 1 was already fully booked for our stay when we came, so we had to have dinner at the same place for 4 nights.

-Was not allowed to access best pool due to me purchasing all inclusive option which was not informed before.

2026-08-11 via Nuitee
W
Walter S. couple ke
10
2026-08-10 via Nuitee
F
FLOR extended_group pe
9
BELLO TRANQUILO . Todo lo que se necesita
Pros:

La atención personalizada de sus manager LEILECITH Y JACOBO LO MÁXIMO, estaban atentos a cada detalle de nuestra estancia, desde el primer momento que pisamos el hotel. Solucionaron cada detalle. Nuestro vuelo de retorno hasta New Uork era largo y por la noche, pudimos quedarnos en el hotel hasta la tarde q teníamos el transfer, les deseamos lo mejor a personas tan profesionales, su trato fue muy especial.

2026-08-10 via Nuitee
M
Mirvat family_with_children ae
10
OUTSTANDING
Pros:

⭐️⭐️⭐️⭐️⭐️ An unforgettable stay – truly outstanding!

We had the most amazing week at Meliá Zanzibar! Everything was outstanding from beginning to end, but what really made our stay so special was the incredible service.

The entire staff went above and beyond to accommodate every single one of our requests. Everyone was extremely professional, kind, attentive and ALWAYS smiling! They made everything so easy for us, especially travelling with our 11-month-old baby.

A very special mention to the chef, who was absolutely amazing with our baby. Twice a day, he prepared special fresh meals just for her, always making something different. As parents, having this level of attention and care made such a huge difference and allowed us to really relax and enjoy our holiday.

The food in general was excellent, the hotel was beautiful and very clean, and the managers were always present and available. They would regularly come and speak to the guests, asking if everything was going well or if there was anything they could do for us. You really feel that guest satisfaction is a priority here.

I travel a lot and have stayed in many hotels around the world, but Meliá Zanzibar is genuinely at the top of the game when it comes to hospitality and service.

A HUGE thank you to the entire Meliá team — every single person, with zero exceptions! ❤️ You made this week unforgettable for us and for our baby, and we are leaving with such beautiful memories.

We will definitely come back! Thank you for everything! ❤️

Cons:

Nothing !! It was PERFECT

2026-08-08 via Nuitee
R
Ruhumbika couple ke
10
2026-08-07 via Nuitee
N
Nancy extended_group us
10
2026-08-07 via Nuitee
D
Deyetid Andree Marjolaine family_with_children ci
8
2026-08-04 via Nuitee
N
Ngarambe couple rw
10
A magical and unforgettable honeymoon experience that we wished would never end.
Pros:

My wife and I truly enjoyed every aspect of our stay at Meliá Zanzibar, from the warm welcome and exceptional staff to the variety of excellent restaurants.
Gabi Beach was a particular highlight. What an experience! From the Maasai gentleman greeting us every day with an enthusiastic “Jambo!” to the warm and attentive staff who always made sure we were having an amazing time, everything felt truly special.

Our beautiful moonlit dinners at Jetty Lounge were equally unforgettable. The setting, service and atmosphere were simply magical.

A very special thank you to Madame Bruna and her team for making our honeymoon such a wonderful and memorable experience. We leave with beautiful memories and would happily return.

Cons:

Honestly, we had nothing negative to say. The only sad part was that our stay came to an end far too soon, we simply wished we could have stayed longer.

2026-08-03 via Nuitee
B
Borja couple es
7
Hotel muy bonito y de calidad con vistas a la costa de Kiwengwa
Pros:

Un hotel muy bien cuidado y el trato del personal muy bueno.

Cons:

Distancias muy largas dentro del hotel, de un punto a otro deben llevarte en carritos de golf y a veces tardan mucho en llegar. La comida no era un punto fuerte.

2026-08-02 via Nuitee