Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful scenery
Good amenities
Cons:
Poor food quality
Cleanliness issues
Dated rooms

Categories

Cleanliness
8.18
Guests reported issues with mold, bad smells, and some rooms being old.
Service
9.65
Staff were described as friendly and helpful in multiple reviews.
Location
9.19
The location is scenic and praised for its natural beauty.
Room Quality
8.14
Rooms were noted as beautiful but some were old and had issues.
Amenities
8.67
The hotel offers good amenities, though some facilities are dated.
Value for Money
9.13
General consensus suggests a good value considering the experiences.
Food and Beverage
6.68
Food quality received several negative remarks, highlighting horrible experiences.
Overall Experience
9.15
Despite some negative points, most guests enjoyed their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:24

Property Description

Luxurious Amenities

Melia Zanzibar, located in Kiwengwa, offers a luxurious experience with its private beach, outdoor pool, and tennis court. The hotel also boasts a fitness center for guests to enjoy during their stay.

Elegant Rooms

The guest rooms at Melia Zanzibar are designed for comfort and convenience, featuring tea/coffee facilities, private bathrooms, air conditioning, and flat-screen TVs. Some rooms even offer terraces and stunning sea views for a truly relaxing retreat.

Culinary Delights

Indulge in a variety of cuisines at the hotel's 5 restaurants, serving international, Mediterranean, and local dishes. Start your day with a delicious buffet breakfast before exploring the area or relaxing by the beach.

Experience luxury and relaxation at Melia Zanzibar - book your stay now for an unforgettable getaway.

Important information:

Please note that a credit card corresponding to the name on the booking is required at check-in.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements will apply.

The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa, 1 (+16) and a pool in The Level area (only for The Level +16 guests).

Please be informed that, starting from October 1, 2024, all foreign visitors to Zanzibar are required to purchase a mandatory travel insurance policy. This insurance is designed to protect guests during the stay and covers medical emergencies, evacuation, lost luggage, and more. The insurance must be purchased online before arrival, and it is available at a cost of USD 44 per person. Guests can obtain the required insurance through the official website: https://visitzanzibar.go.tz/. We recommend completing this purchase prior to travel to ensure a smooth entry into Zanzibar.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZNZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 497 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 6.68
Overall Experience: 9.15
E
Erkan • couple • de
10
Selten so einen wunderschönen Urlaub gehabt.
Pros:

Das Zimmer war sehr luxuriös ausgestattet und hatte eine sehr schnelle Internetverbindung. Das Essen war sehr schmackhaft insbesondere im Tamu Restaurant was ich jedem nur empfehlen kann. Auch das Abendliche Buffet war ausreichend genug und hat an nichts fehlen lassen inklusive täglicher Live Musik. Wer auch mal richtig gut Essen möchte sollte das Jelly Restaurant besuchen (besonders nachmittags) weil es über einen langen Steg hinaus ins Meer in zwei Bungalows geht die seitlich geöffnet sind um den traumhaften Blick zu genießen. Der Strand ist wunderschön und die Strandbar war auch ein Highlight, besonders die Bestuhlung die es einem richtig angenehm gemacht hat um einen wunderschönen tag am Strand zu verbringen. Besonders sehr lobenswert und mitunter das wichtigste für uns war das täglich sehr gut gelaunte Personal das uns jeden Wunsch erfüllt hat egal wo wir im Resort unterwegs waren.

Cons:

Es gibt absolut nichts negatives zu berichten. Es war alles perfekt !!

2026-02-11 • via Nuitee
B
BMO • family_with_children • kw
10
2026-01-31 • via Nuitee
G
George • solo_traveller • ro
10
2026-01-31 • via Nuitee
C
Capucine • extended_group • fr
9
Un super séjour, chambre incroyable, piscine au top, nourriture délicieux, varié
Pros:

Gentillesse du personnel, superbe vue,

Cons:

Un peu toujours les mêmes musiques le soir pour dîner, manque un peu d’animation

2026-01-28 • via Nuitee
Z
zahid • couple • tz
7
It is a good property but I was expecting a Melia differentiation, which wasn’t there hence the premium is not justified
Pros:

Location is nice and grand. Well maintained and good service.

Cons:

Food in all inclusive is average at best. The drinks included is very limited.

2026-01-27 • via Nuitee
T
Tatiana • solo_traveller • ch
10
Un soggiorno di altissimo livello, curato in ogni dettaglio, con uno staff eccezionale, cibo straordinario e servizi dav
Pros:

La struttura è semplicemente eccellente e si percepisce fin da subito l’altissimo livello del resort. Tutto lo staff è straordinario: sempre sorridente, disponibile, professionale e davvero attento al cliente. Un plauso speciale al personale addetto al concierge, altamente qualificato e gentilissimo, capace di farti sentire seguito e coccolato in ogni momento.

Il cibo è uno dei punti di forza assoluti: qualità incredibile, materie prime eccellenti e moltissime preparazioni fatte in casa. Ogni pasto è curato nei minimi dettagli, con una varietà di scelta impressionante. Le bevande sono altrettanto curate, con una gamma molto ampia e di qualità superiore alla media dei resort.

Le opzioni culinarie sono davvero notevoli, grazie ai diversi ristoranti presenti nella struttura; con The Level l’esperienza diventa ancora più esclusiva e raffinata. Ogni ristorante ha una propria identità e standard altissimi.

Le camere sono moderne, pulitissime e molto confortevoli. La pulizia è impeccabile e si vede chiaramente che la struttura è nuova e ben mantenuta. Anche i prodotti messi a disposizione (asciugamani, shampoo, prodotti da bagno, ecc.) sono di qualità sorprendentemente alta, cosa non scontata nemmeno in resort di questo livello.

La palestra è molto ben attrezzata e moderna, così come la spa, entrambe gestite da personale preparato e sempre disponibile. Anche il servizio in camera è eccellente, rapido e curato nei dettagli, assolutamente all’altezza di un resort 5 stelle.

Cons:

Più che un vero aspetto negativo, sono elementi da sapere prima di arrivare. Il resort è molto grande e per spostarsi internamente non sono disponibili biciclette; ci si muove tramite buggy. Con The Level è possibile chiamarli direttamente, ma non sempre sono immediatamente disponibili, quindi a volte bisogna attendere qualche minuto.

Inoltre, il mare è bellissimo dal punto di vista visivo, ma è caratterizzato da forti maree: alta e bassa marea influenzano molto la balneazione. Non sempre è possibile entrare in acqua a causa dei fondali con scogli e ricci di mare. Nulla che rovini il soggiorno, ma è giusto saperlo in anticipo

2026-01-26 • via Nuitee
D
Desislava • solo_traveller • bg
10
2026-01-21 • via Nuitee
E
Einav • couple • il
10
2026-01-20 • via Nuitee
S
SEDA • extended_group • ro
9
Sejur minunat
Pros:

Curățenie exemplară, servicii foarte bune

2026-01-20 • via Nuitee
R
Rosaria • couple • it
10
2026-01-19 • via Nuitee
A
Adil • couple • ae
6
Hakuna Matata ... to be redefined.
Pros:

The morning buffet was delicious, and the smiles from the staff made every day brighter. The Maasai team was incredibly kind, and the spa ladies were wonderful. Despite a few hiccups, the genuine warmth and friendly atmosphere made our time here memorable.

Cons:

Unfortunately, our experience at this hotel was disappointing in many ways. While we understood that booking a bungalow in the jungle would naturally come with some insects and humidity, there should still be a minimum standard of cleanliness and professionalism. Our room was not properly maintained — the bathroom was full of mosquitoes and spiders, and, to our surprise, we even found the bathroom rug inside our suitcase, likely forgotten by housekeeping.

The service was also frustrating. The waitstaff were overly intrusive, asking repetitive questions that felt rehearsed rather than genuine, which quickly became annoying. Despite numerous calls to book a buggy to get around the property, the answer was always, “we will check,” but no one ever followed up.

Every time we ordered something not included in the all-inclusive menu, staff repeatedly reminded us of extra charges. We know how to read the menu, and this persistent reminder was unnecessary and felt quite rude, especially during my birthday dinner at The Jetty, which was completely ruined by this attitude.

Given the high humidity, it would be wise to place air purifiers or dehumidifiers in the rooms to make the stay more comfortable.

Lastly, we paid 14,000 AED (about 3,800 USD), only to discover that upon arrival, the rate on Booking.com was half the price. This was extremely disappointing and left us feeling taken advantage of.

Overall, the staff seemed undertrained and the property lacked the basic standards and elevated hospitality we expected for the price we paid. This place has potential, but there are serious improvements needed to justify the rates and deliver the experience promised.

2026-01-19 • via Nuitee
K
Konstantinos • family_with_children • zm
10
Great place!
Pros:

Everything

Cons:

Nothing

2026-01-17 • via Nuitee
C
Chiheb Kantaoui • family_with_children • tn
7
2026-01-16 • via Nuitee
J
Julia • couple • kz
10
2026-01-15 • via Nuitee
A
Andrea • couple • it
8
Cons:

Beach not great, difficult to swim, food was plenty but not so good

2026-01-13 • via Nuitee
K
Katowicz • couple • pl
10
2026-01-13 • via Nuitee
A
Abi • family_with_children • nl
10
2026-01-04 • via Nuitee
R
René • couple • za
10
Beautiful - spacious-lovely attentive staff - fantastic!!
Pros:

Great food and lovely staff!

2026-01-03 • via Nuitee
L
Lucia • couple • it
9
Posto superbello con ottimo servizio
Pros:

Spiaggia molto bella
Camere molto molto confortevoli
Servizio pttimo

Cons:

Non ho nulla da commentare

2026-01-01 • via Nuitee
C
Clement • family_with_children • fr
10
2025-12-31 • via Nuitee