ibis Innsbruck

Hotels
•
ibis
7.7 (3501 reviews)
Sterzinger Straße 1 , Innsbruck , AT
+43 512 5703000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Pets allowed
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location at/next to central train station
Generally clean/new-feeling rooms reported by several guests
Friendly and helpful staff in many reviews
Good breakfast buffet cited by multiple guests
Convenient for short city breaks and rail travellers
Cons:
Value for money often criticized as too expensive
Room cleanliness issues reported (dirty carpet, nail clippings)
Noisy or malfunctioning ventilation/air-conditioning in some rooms
Lack of in-room amenities (no kettle, limited tea/coffee facilities)
Occasional unfriendly reception/check-in experiences
Inconsistent hot water and low shower pressure reported

Categories

Cleanliness
6.4
Mixed reports: several guests noted cleanliness issues (dirty carpet, nail clippings in bathroom) though others called rooms clean; overall below average cleanliness.
Service
8.5
Generally friendly and helpful staff in multiple reviews and quick problem resolution (e.g., door card issue), but a few reports of unfriendly reception/check-in experiences.
Location
9.8
Consistently praised: directly at or opposite the central station, ideal for train travellers and very convenient for short city trips.
Room Quality
7
Typical 'ibis' minimalist rooms: functional and often clean but some issues reported (noisy ventilation, inconsistent A/C, minimal towels, occasional maintenance issues).
Amenities
7.6
Breakfast buffet praised by some, rooms lack kettles/tea-coffee facilities and occasional hot water problems reported; overall adequate but limited.
Value for Money
5.5
Frequently described as expensive for what is offered; several guests felt price did not match room standard and services.
Food and Beverage
7
Mixed impressions: some guests praised a plentiful breakfast buffet while others called the breakfast 'sad' or poor value; average rating reflects split feedback.
Overall Experience
9.8
Overall recommended for short stays and train travellers due to unbeatable location and generally good service/cleanliness for many guests, despite some notable shortcomings (value, room details).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location
Located in front of Innsbruck’s main train station, the ibis Innsbruck offers easy access to key attractions like the Triumphal Arch and the old town.

Modern Amenities
Enjoy spacious and air-conditioned rooms, free internet access on a lobby computer, and the convenience of an underground car park.

24/7 Snack Bar
Indulge in snacks and drinks at the lobby bar any time of the day or night during your stay at ibis Innsbruck.

Experience comfort and convenience at ibis Innsbruck - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Location

Guest Reviews

7.7
Based on 3501 reviews
Cleanliness: 6.4
Service: 8.5
Location: 9.8
Room Quality: 7
Amenities: 7.6
Value for Money: 5.5
Food and Beverage: 7
Overall Experience: 9.8
T
Tanja • solo_traveller • at
6
War ok für drei Nächte / nicht so sauber / freundliches Personal
Pros:

War ok

Cons:

Eine andere ( nicht so durchgerittene) Matratze ….. schlecht geputztes Bad

2026-11-07 • via Nuitee
P
Priska. • solo_traveller • it
8
Pros:

sehr freundliches Personal ,Zimmer war nett,,aber einfach

2026-11-07 • via Nuitee
J
Jasper • family_with_children • nl
9
2026-11-07 • via Nuitee
M
Markus • couple • at
7
2026-11-07 • via Nuitee
K
Karina • family_with_children • de
8
2026-11-06 • via Nuitee
J
Jo • couple • au
8
Adequate for our needs
Pros:

Great location opposite train station for early morning start. Very friendly staff

2026-11-05 • via Nuitee
S
Sophie • solo_traveller • de
8
2026-11-05 • via Nuitee
R
Roland • solo_traveller • at
3
Das Zimmer war kalt da die Heizung nicht funktioniert hat
Pros:

Frühstück war OK

Cons:

In meinem Zimmer hat die Heizung nicht funktioniert. Darauf hin habe ich ein anderes Zimmer bekommen- hier hat die Heizung auch nicht funktioniert. Auf meine Aussage, dass die Heizung im 2 Zimmer such nicht funktioniert, bekam ich die Antwort ich soll ein bisschen warten- bis in der Früh hat die Heizung nicht funktioniert.

2026-11-04 • via Nuitee
F
Femke • family_with_children • nl
9
Very good for the price!
Pros:

Excellent location, right next to the central train station and a short walk into the city centre.

Spacious rooms. Comfortable bed.

Friendly staff.

Great value for the price!

Cons:

Very small pillows and sheets.

Shower kept changing temperature.

2026-11-03 • via Nuitee
C
Carlo • solo_traveller • au
10
Quiet comfortable & well located!
Pros:

Very well located close to station, supermarket & short walk to town centre!

Cons:

Location , modern facilities

2026-11-03 • via Nuitee
L
Laura • couple • it
9
Per le mie esigenze, a parte il cuscino troppo piccolo, è andato tutto bene.
Pros:

Posizione, pulizia, efficienza. Vicino al centro. Vicino alla stazione. Molto comodo. Sicuramente consigliabile.

Cons:

Il cuscino del letto è troppo piccolo. Dovrebbero mettere a disposizione almeno un altro cuscino per ogni ospite.

2026-11-02 • via Nuitee
R
Rita • solo_traveller • at
10
Pros:

Das Hotel hat eine super Lage direkt beim Hauptbahnhof, man ist zu Fuß gleich mal in der Stadt. Die Zimmer sind sauber und das Personal sehr freundlich. Wir haben dort schon mal gebucht und kommen gerne wieder, danke für den schönen Aufenthalt.

2026-11-02 • via Nuitee
K
Kenchu • extended_group • jp
8
2026-11-02 • via Nuitee
S
Stefanie • solo_traveller • at
6
Pros:

die Lage, das Preisleistunhsverhältnis

Cons:

das Zimmer war nicht sauber, insb. Badezimmerfliesen (Shampoo, Haare) und der Teppich im Zimmer war nicht gut gesaugt überall Brösel, Vorhänge würden auch einen Waschgang vertragen

2026-11-02 • via Nuitee
A
Augusto • couple • br
10
Pros:

Ótima localização, em frente à estação central, o que facilitou muito com malas, sem exigir deslocamentos com malas pela cidade, ainda, próximo aos principais pontos turísticos, ótimo atendimento e instalações, recomendo!!

2026-11-02 • via Nuitee
C
carlos • family_with_children • ar
7
Cons:

Me informaron muy mal sobre el arribo y el ingreso al parking lo que me ocasionó inconvenientes para lograrlo el Ibis y no lo había información ah si yo le pregunté dijeron tenemos a alguien que se paga nada pero me pueden haber hecho aquí lo hemos querido llegar ahí

2026-11-01 • via Nuitee
V
Vinod • family_with_children • qa
5
2026-11-01 • via Nuitee
H
Helen • couple • au
6
2026-11-01 • via Nuitee
G
Gerald • solo_traveller • at
9
2026-10-31 • via Nuitee
D
Dominik • solo_traveller • de
8
2026-10-31 • via Nuitee