ibis Innsbruck

Hotels
•
ibis
8.2 (3100 reviews)
Sterzinger Straße 1 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Cordial staff
Cons:
Cleanliness issues
High price for room quality

Categories

Cleanliness
7.76
Multiple reviews mentioned issues with cleanliness and room maintenance.
Service
8.73
General feedback indicated cordial staff and satisfactory service.
Location
9.27
Many reviews praised the location as convenient for access to the train station.
Room Quality
7.22
Some reviews indicated rooms were small, uncomfortable, or not up to expectations.
Amenities
7.75
Guests pointed out a lack of certain amenities like kettles in rooms.
Value for Money
8.21
Pricing was deemed high by some for the quality of rooms.
Food and Beverage
8.26
Breakfast was generally rated as basic but acceptable.
Overall Experience
8.43
Overall experience was mixed, with positive highlights on the location but negative points on room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Convenient Location
Located in front of Innsbruck’s main train station, the ibis Innsbruck offers easy access to key attractions like the Triumphal Arch and the old town.

Modern Amenities
Enjoy spacious and air-conditioned rooms, free internet access on a lobby computer, and the convenience of an underground car park.

24/7 Snack Bar
Indulge in snacks and drinks at the lobby bar any time of the day or night during your stay at ibis Innsbruck.

Experience comfort and convenience at ibis Innsbruck - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 3100 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.43
M
Markus • solo_traveller • at
8
Zentrale Lage mit gutem Frühstück und einfachen aber sauberen Zimmern
Pros:

Zentrale Lage, gutes Frühstück, saubere Zimmer.

Cons:

Sehr laut, da neben der Straße, viele Sandler und schmutziger Eingangsbereich, schlechtes Preis Leistungsverhältnis!

2026-03-14 • via Nuitee
8
886antoniof • Solo travel • London, England
10
Another good stay!
Pros:

I booked Ibis . as often I stay in this chain.
It is just in front of the main train station and 10 minutes walking from Town.
Room has all you need,also breakfast was nice with waffle machine.
The room has a mountain view which in the morning was spectacular.
Bed was comfortable and clean.
I liked my stay.

2026-03-12 • via Tripadvisor
M
Meinhard • family_with_children • at
8
2026-03-12 • via Nuitee
G
Gerald • couple • at
8
2026-03-11 • via Nuitee
W
Wolfgang • family_with_children • at
10
2026-03-10 • via Nuitee
B
Bea • solo_traveller • de
6
Pros:

Bed was good and bathroom and the showergel.

Cons:

I had no fridge.

2026-03-10 • via Nuitee
C
Conny. • couple • nl
8
Was erg goed hotel en school.
Pros:

De locatie was goed.
Verder niet.

Cons:

Niks.

2026-03-10 • via Nuitee
O
Oliver • extended_group • at
6
Cons:

Wir waren in Zimmer 201 und das Bad war eiskalt - keine Heizung. Das Fenster lies sich nicht öffnen oder kippen zum Lüften.

2026-03-09 • via Nuitee
P
patrick • solo_traveller • be
9
Leuk hotel en perfect gelegen voor een kort verblijf
Pros:

Gemakkelijk bereikbaar en goed gelegen aan het station

Cons:

alles was goed

2026-03-09 • via Nuitee
S
Siavash • solo_traveller • at
9
2026-03-09 • via Nuitee
M
muttibey • Business • Izmir, Izmir Province, Turkish Aegean Coast
10
Good
Pros:

Location was very nice. There is an underground parking. It is a bit complicated but still very good. People are very nice and helpful. Classic Ibis. All good..

2026-03-08 • via Tripadvisor
R
Richard • solo_traveller • at
5
Am Abend ankommen, mit daheim telefonieren, fernsehen, gut schlafen und am Morgen arbeiten gehen.
Pros:

Für einen Kurzaufenthalt (ich war nur eine Nacht in Innsbruck) seht gut geeignet.

Cons:

Eine kleine Minibar fehlt schon oder alternativ sollte die Hotelbar auch aktiv betrieben werden.

2026-03-08 • via Nuitee
M
Mustafa • solo_traveller • tr
10
Nice
Pros:

Location was very nice. There is an underground parking. It is a bit complicated but still very good. People are very nice and helpful. Classic Ibis. All good.

Cons:

None

2026-03-08 • via Nuitee
A
Alicia • solo_traveller • de
8
Pros:

I like how it right outside the train station

Cons:

it very noisy outside during the night and had a hard time talking alseep. I think the price of the stay should be at least $15 euros less.

2026-03-08 • via Nuitee
P
Petro • couple • ua
8
Pros:

Место расположения, чисто уютно , хорошая звукоизоляция, приятный персонал.

Cons:

Все хорошо, но в номере не было кипятильника , не возможно было попить чая или кофе.

2026-03-08 • via Nuitee
M
Mike • couple • us
7
Very nice for the two items listed above.
Cons:

The mattress was very uncomfortable and we were never given washcloths, which we thought was odd.

2026-03-07 • via Nuitee
M
Macklin • family_with_children • gb
4
Pros:

The location is perfect for innsbruck

Cons:

Staff weren't very friendly on arrival, AC didnt work, shower heating was temperamental changing temperatures constantly, the pillows were very uncomfortable and only 2 on a double bed which isn't great when the pillows are poor, and a double bed but a single duvet

2026-03-05 • via Nuitee
G
Gustavo • family_with_children • ar
8
Muy buena, pero con pequeños detalles adicionales sería excelente
Pros:

La ubicación es insuperable, a metros de la estación de ferrocarril con acceso directo desde el hotel y a metro de las paradas de casi todas las líneas de colectivos. Muy buen desayuno. Y con un cargador eléctrico múltiple, que supera todas las necesidades para la carga de diversos equipos.

Cons:

No acostumbran a cambiar las toallas usadas y la limpieza de las habitaciones podría mejorarse

2026-03-03 • via Nuitee
B
Bartłomiej • solo_traveller • no
9
2026-03-03 • via Nuitee
L
Liliána • solo_traveller • hu
10
2026-03-03 • via Nuitee