Hilton Garden Inn Guangzhou Tianhe

Hotels
•
Hilton Garden Inn
7.8 (474 reviews)
No.63 North Guangzhou Ave , Guangzhou , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast variety
Cons:
Poor cleanliness
Language barrier with staff

Categories

Cleanliness
6.63
There were mentions of dirty entry areas and dissatisfaction with room conditions.
Service
8.6
The staff were helpful, especially noticeable in the bellman's actions, though some reception staff were unhelpful.
Location
8.64
Centrally located, but some issues with hotel catering primarily to local clientele.
Room Quality
7.59
Rooms varied in quality, some had issues like dampness, while others were clean.
Amenities
8.12
Facilities were good, but the overall experience was marked down due to staff behavior.
Value for Money
7.08
Not seen as good value, especially with repeated breakfast options and transport unavailability.
Food and Beverage
7.63
Breakfast variety was mentioned positively, but limited options were noted.
Overall Experience
8.1
Mixed experiences with both positive staff interactions and notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:03

Property Description

Modern Comfort in the Heart of Guangzhou

Convenient Location: Situated in the bustling Tianhe Central Business District, Hilton Garden Inn Guangzhou Tianhe offers easy access to key transportation hubs.

Well-Appointed Rooms: Experience comfort in the clean and spacious rooms furnished with modern amenities like satellite TV, minibar, and tea/coffee maker.

Luxurious Facilities: Indulge in a workout at the fitness centre, pamper yourself with a massage, or host events in the versatile conference room and ballroom.

Book now to experience the perfect blend of convenience and luxury at Hilton Garden Inn Guangzhou Tianhe.

Important information:

Please note that rates for extra beds with or without breakfast will differ during the Canton Trade Fair period.

Please inform the property in advance if guests will have a late check-in after 18:00.

We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 233 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 474 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 7.63
Overall Experience: 8.1
I
Ilya • couple • ru
6
Ничего менять не надо, только лучше предлагать спортивные и медицинские программы, и экскурсии
Pros:

Чистота и персонал

Cons:

Мы оставили новый костюм из хлопка белого цвета и темная джинсовая ветровка. просим их направить нам по адресу: Россия, г. Улан-Удэ, ул. Подлесная д. 120. Оплату гарантирую

We left a new white cotton suit and a dark denim windbreaker. Please send them to us at the following address: Russia, Ulan-Ude, Podlesnaya Street, 120. I guarantee payment.

我们留下了一套全新的白色棉质西装和一件深色牛仔风衣。请将它们寄到以下地址：俄罗斯，乌兰乌德，波德列斯纳亚街120号。我保证付款。

2026-06-03 • via Nuitee
Y
Yoon • solo_traveller • kr
10
Pros:

I did enjoy my stay at the hotel. Everyone was friendly. Especially I want to praise Mr. Daniel Jiang to the sky. He saved my day. He helped me get over charged taxi fare by using his time n efforts. I can not thank him enough. Much appreciated! Daniel.

2026-06-03 • via Nuitee
A
Aigerim • couple • kz
6
Pros:

Расположение не удобное. Завтраки так себе. Считаю за эту цену можно было бы найти и лучше

2026-05-31 • via Nuitee
J
Jostina • solo_traveller • za
10
2026-05-28 • via Nuitee
T
T.X.A • solo_traveller • tz
8
2026-05-27 • via Nuitee
C
Cheibani • couple • ml
8
2026-05-26 • via Nuitee
A
Aarjav • couple • in
10
2026-05-26 • via Nuitee
A
Aarjav • solo_traveller • in
10
2026-05-26 • via Nuitee
A
Asif • family_with_children • hk
10
it was a pleasant stay!
Pros:

the staff were courteous.

2026-05-25 • via Nuitee
A
Arif Hussain • solo_traveller • pk
6
2026-05-25 • via Nuitee
S
SM Family • solo_traveller • gb
9
Pros:

Great Staff Michael in reception.

2026-05-24 • via Nuitee
A
Aderemi • solo_traveller • ng
8
Nice
Pros:

location

Cons:

friendlinessof counter staff

2026-05-22 • via Nuitee
A
Ainazik • couple • kg
1
Hello, We stayed at your hotel from May 3, 2026 to May 9, 2026. Guests: AINAZIK ZHUNUSOVA KOLBAEVA MEERIM We paid f
Pros:

Hello,

We stayed at your hotel from May 3, 2026 to May 9, 2026.

Guests:
AINAZIK ZHUNUSOVA
KOLBAEVA MEERIM

We paid for the stay via Alipay during check-in, but money was also charged from my bank card ending in 6003.

Could you please check this transaction and refund the amount if this was an additional charge or deposit?

I attached screenshots and payment confirmation.

Thank you in advance.

Cons:

Hello,

We stayed at your hotel from May 3, 2026 to May 9, 2026.

Guests:
AINAZIK ZHUNUSOVA
KOLBAEVA MEERIM

We paid for the stay via Alipay during check-in, but money was also charged from my bank card ending in 6003.

Could you please check this transaction and refund the amount if this was an additional charge or deposit?

I attached screenshots and payment confirmation.

Thank you in advance.

2026-05-21 • via Nuitee
K
KASHIF SHAHZAD • solo_traveller • pk
5
CLEAN HOTEL WITH UNPLEASENT STAY
Pros:

THE HOTEL IS CLEAN AND TIDDY

Cons:

THERE WAS A CONSTRUCTION GOING ON AND IT CREATE NOISE, WHICH IS NOT GOOD FOR THE SLEEP IN THE AFTERNOON....THE HOTEL SHOULD LET US KNOW BEFORE BOOKING TO AVOID THIS KIND OF FACILITY

2026-05-20 • via Nuitee
K
Kazi • couple • bd
8
2026-05-18 • via Nuitee
P
Paulo • solo_traveller • py
8
2026-05-18 • via Nuitee
Y
Yoganand • solo_traveller • om
8
Pros:

breakfast spread was too good. that is the best thing during my stay

Cons:

ac control is very difficult. to swith it off and on it is cumbersome

2026-05-17 • via Nuitee
A
Arihara • couple • lk
10
Pros:

No issues except it floods in the front of the hotel during heavy rains.

2026-05-17 • via Nuitee
M
Mikaeel • couple • za
10
2026-05-14 • via Nuitee
M
Marco • extended_group • it
7
2026-05-11 • via Nuitee