Hilton Garden Inn Guangzhou Tianhe

Hotels
•
Hilton Garden Inn
7.8 (494 reviews)
No.63 North Guangzhou Ave , Guangzhou , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast variety
Cons:
Poor cleanliness
Language barrier with staff

Categories

Cleanliness
6.63
There were mentions of dirty entry areas and dissatisfaction with room conditions.
Service
8.6
The staff were helpful, especially noticeable in the bellman's actions, though some reception staff were unhelpful.
Location
8.64
Centrally located, but some issues with hotel catering primarily to local clientele.
Room Quality
7.59
Rooms varied in quality, some had issues like dampness, while others were clean.
Amenities
8.12
Facilities were good, but the overall experience was marked down due to staff behavior.
Value for Money
7.08
Not seen as good value, especially with repeated breakfast options and transport unavailability.
Food and Beverage
7.63
Breakfast variety was mentioned positively, but limited options were noted.
Overall Experience
8.1
Mixed experiences with both positive staff interactions and notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:03

Property Description

Modern Comfort in the Heart of Guangzhou

Convenient Location: Situated in the bustling Tianhe Central Business District, Hilton Garden Inn Guangzhou Tianhe offers easy access to key transportation hubs.

Well-Appointed Rooms: Experience comfort in the clean and spacious rooms furnished with modern amenities like satellite TV, minibar, and tea/coffee maker.

Luxurious Facilities: Indulge in a workout at the fitness centre, pamper yourself with a massage, or host events in the versatile conference room and ballroom.

Book now to experience the perfect blend of convenience and luxury at Hilton Garden Inn Guangzhou Tianhe.

Important information:

Please note that rates for extra beds with or without breakfast will differ during the Canton Trade Fair period.

Please inform the property in advance if guests will have a late check-in after 18:00.

We are committed to providing a safe, enjoyable experience from check-in to check-out. Please check with regional health and government authorities about specific policies that may be in place at the location of your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 233 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 494 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.08
Food and Beverage: 7.63
Overall Experience: 8.1
F
Farida • solo_traveller • ng
8
It was a good experience overall
Pros:

It’s neat and close to the city center

Cons:

The WiFi wasn’t strong enough

2026-07-18 • via Nuitee
K
Kira • solo_traveller • kz
4
Cons:

Слабый завтрак, запах сырости, в холодильнике дают только воду, нет даже ложки.

2026-07-17 • via Nuitee
B
Boari • couple • tg
10
2026-07-17 • via Nuitee
A
Amadou Saadou • solo_traveller • be
10
Pros:

Tout et bien passé

Cons:

Tout. Et. Bien passé

2026-07-17 • via Nuitee
A
Amadou Saadou • solo_traveller • be
10
2026-07-17 • via Nuitee
O
osama • extended_group • sa
10
2026-07-16 • via Nuitee
K
Kangue • couple • sn
10
2026-07-16 • via Nuitee
S
sallem • couple • sa
7
2026-07-15 • via Nuitee
N
Ndeye • solo_traveller • sn
6
Mon séjour s’est bien passé sauf que la plupart de personnels ne parle pas anglais et il n’y pas beaucoup de choix pour
Pros:

Le confort

Cons:

Le petit déjeuner

2026-07-12 • via Nuitee
P
Praveen • couple • lk
10
2026-07-10 • via Nuitee
P
Praveen • couple • lk
10
2026-07-10 • via Nuitee
F
FarhanRayyan • solo_traveller • ae
9
It was wonderful stay with beautiful view. Staff was very helpful
Pros:

The breakfast was good.

2026-07-09 • via Nuitee
J
Jan • couple • se
8
2026-07-06 • via Nuitee
Y
Younus • solo_traveller • ae
5
Pros:

Good

Cons:

Ok

2026-07-02 • via Nuitee
B
Bidhan • solo_traveller • np
1
Say no to this hotel.
Pros:

Tidiness was okay but staff were rude

Cons:

Very rude and even though early check in’s was available the staff named Lucy yang she wanted us to wait and in last although the room was already ready she didn’t respond us. We had to go to her and ask if the room was ready after the time as well. We don’t expect that in a so called Hilton. I come every 2 month to china. This is the worst hotel in china I have ever stayed.

2026-06-29 • via Nuitee
S
Sardar • solo_traveller • sa
10
2026-06-26 • via Nuitee
E
Ejuaye • extended_group • ng
7
Good hotel didn't like the location
Pros:

Clean

Cons:

the breakfast

2026-06-25 • via Nuitee
B
Benson • couple • zw
4
2026-06-24 • via Nuitee
P
Pawel • solo_traveller • au
10
2026-06-23 • via Nuitee
M
Md. Ruhul Amin • extended_group • bd
8
2026-06-22 • via Nuitee