Acta Arthotel

Hotels
Acta Hotels
9 (5521 reviews)
Prat de la Creu, 15-25 , Andorra la Vella , ad

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Rude restaurant staff
Buffet overpriced
Old bathrooms

Categories

Cleanliness
9.39
The hotel is very clean.
Service
8.36
Reception staff were great, but restaurant staff were rude.
Location
9.4
Excellent location, close to all the shops.
Room Quality
9.35
Spacious room and upgraded to a suite.
Amenities
9.38
Good selection of facilities including breakfast and spa.
Value for Money
8.34
Buffet not worth the price, but other options are more reasonable.
Food and Beverage
8.39
Mixed quality, buffet is overpriced but on-site restaurants are good.
Overall Experience
9.36
Everything was perfect and lovely ambiance during New Year Eve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:44

Property Description

Luxurious Accommodations
The Acta Arthotel in Andorra la Vella offers soundproofed and air-conditioned rooms with free Wi-Fi and complimentary water in the minibar. Each spacious room also features a TV for your entertainment.

Exquisite Dining Options
Indulge in gourmet cuisine at the "Plato restaurant" on the ground floor, which overlooks the river and hosts art exhibitions. For breakfast with a view, head to the Gallery Restaurant on the 5th floor, offering panoramic mountain views.

Relaxation and Wellness
Unwind at the hotel's spa, complete with a sauna and Turkish baths, or stay active at the gym. Additionally, guests can enjoy the massage service for ultimate relaxation.

Experience luxury and comfort at Acta Arthotel - book your stay now to enjoy these exceptional amenities and more.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking half-board for stays on 31 December, please note that it will include breakfast and lunch.

Children from 4 to 16 years old can access the spa accomanied by an adult from 10:00 to 11:30.

If your booking requires prepayment, you will receive an email from the establishment with instructions to complete the payment quickly and safely after confirmation. The hotel can initiate the process of canceling the reservation in the event that the payment is not completed within the next 48 hours.

Pets weight limit is 30 kg, and a maximum of two per room is allowed

Please be aware that Drinks are not included in Half Board.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 5521 reviews
Cleanliness: 9.39
Service: 8.36
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 9.36
Élodie solo_traveller fr
10
Très bien
Pros:

La gentillesse du personnel le monsieur de l’accueil était très accueillant, souriant et à l’écoute

2026-02-14 via Nuitee
P
philip family_with_children be
10
Zeer goed , en parking voor de deur
Pros:

Locatie en zeer grote kamers met bedden van 220 , zeer aangenaam

Cons:

Geen opmerkingen

2026-02-14 via Nuitee
K
Kateryna family_with_children ua
10
2026-02-14 via Nuitee
J
Jose couple es
9
2026-02-14 via Nuitee
A
Albert couple es
7
2026-02-13 via Nuitee
A
abdulla couple ae
10
Perfect Stay in Every Way!
Pros:

I had a wonderful stay at this hotel! The rooms were spotless, clean, and very comfortable. The location was perfect—close to everything and very convenient. The reception staff were welcoming, friendly, and always ready to help. The service overall was professional and excellent. I would definitely stay here again!

2026-02-13 via Nuitee
N
Nils couple se
10
Pros:

Buena ubicación, garage en el mismo edificio, personal muy agradable, habitaciones muy grandes y cómodos.

Cons:

El hotel muy bueno, así que no hay pagas.

2026-02-13 via Nuitee
A
ALEKSANDR family_with_children kg
8
Pros:

Место расплолжения . Персоонал. Чистота

Cons:

Завтраки скудные ! Не было зубной пасты !

2026-02-13 via Nuitee
J
Juan Antonio couple es
10
2026-02-13 via Nuitee
M
Mohammed couple qa
10
Great choice
Pros:

Good location, good price, lovely staff and the hotel super clean

Cons:

Only the pillows

2026-02-11 via Nuitee
I
Islem family_with_children sa
9
2026-02-11 via Nuitee
A
ALFONSO family_with_children es
10
2026-02-10 via Nuitee
G
guy couple fr
8
un bel endroit ,bien situé avec de belles prestations
Pros:

La facilité du parc de stationnement avec accès direct à l'hôtel ainsi que son tarif et la gentillesse du gardien
bien sûr l'emplacement idéal, la chambre spacieuse et propre et le petit déjeuner ,mais aussi le SPA après la randonnée.

Cons:

peut être à mon goût ; le caractère un peu vieillot de la salle de bains

2026-02-10 via Nuitee
J
Jaume couple es
9
Pros:

Hotel ben situat. El personal, tant de recepció com del menjador com de neteja, molt atents i amables. L' esmorzar molt i molt correcte, amb molta varietat de productes per escollir i la sala molt espaiosa, no estàs tot l' esmorzar esquivant gent.
L' única cosa, al meu gust a millorar, el matalàs. Però això és cosa meva, la meva senyora el va trobar molt còmode. Salut!!!

2026-02-10 via Nuitee
M
Maksym couple ua
8
2026-02-10 via Nuitee
L
Lucas family_with_children br
9
Bem bom
Pros:

Café da manhã muito bom, suco de laranja na hora, café expresso. Cama boa, travesseiros ok. Quarto espaçoso. Banho bom. Toalhas ok. Sabonetes excelentes.

Cons:

Estacionamento 25 euros à noite. Bem na frente, mas toma chuva no lombo.

2026-02-10 via Nuitee
J
josep extended_group es
7
2026-02-10 via Nuitee
E
Eric couple be
9
Très bien
Pros:

Bien placé . Tout le monde est charmant et c’est confortable. Prix ok

2026-02-10 via Nuitee
J
Juan family_with_children es
10
Una maravilla muchas gracias por todo
Pros:

La amabilidad de su personal

Cons:

Las almohadas muy blandas

2026-02-09 via Nuitee
X
XAVIER extended_group es
9
2026-02-09 via Nuitee