Acta Arthotel

Hotels
•
Acta Hotels
9 (5575 reviews)
Prat de la Creu, 15-25 , Andorra la Vella , ad

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Rude restaurant staff
Buffet overpriced
Old bathrooms

Categories

Cleanliness
9.39
The hotel is very clean.
Service
8.36
Reception staff were great, but restaurant staff were rude.
Location
9.4
Excellent location, close to all the shops.
Room Quality
9.35
Spacious room and upgraded to a suite.
Amenities
9.38
Good selection of facilities including breakfast and spa.
Value for Money
8.34
Buffet not worth the price, but other options are more reasonable.
Food and Beverage
8.39
Mixed quality, buffet is overpriced but on-site restaurants are good.
Overall Experience
9.36
Everything was perfect and lovely ambiance during New Year Eve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:44

Property Description

Luxurious Accommodations
The Acta Arthotel in Andorra la Vella offers soundproofed and air-conditioned rooms with free Wi-Fi and complimentary water in the minibar. Each spacious room also features a TV for your entertainment.

Exquisite Dining Options
Indulge in gourmet cuisine at the "Plato restaurant" on the ground floor, which overlooks the river and hosts art exhibitions. For breakfast with a view, head to the Gallery Restaurant on the 5th floor, offering panoramic mountain views.

Relaxation and Wellness
Unwind at the hotel's spa, complete with a sauna and Turkish baths, or stay active at the gym. Additionally, guests can enjoy the massage service for ultimate relaxation.

Experience luxury and comfort at Acta Arthotel - book your stay now to enjoy these exceptional amenities and more.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking half-board for stays on 31 December, please note that it will include breakfast and lunch.

Children from 4 to 16 years old can access the spa accomanied by an adult from 10:00 to 11:30.

If your booking requires prepayment, you will receive an email from the establishment with instructions to complete the payment quickly and safely after confirmation. The hotel can initiate the process of canceling the reservation in the event that the payment is not completed within the next 48 hours.

Pets weight limit is 30 kg, and a maximum of two per room is allowed

Please be aware that Drinks are not included in Half Board.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 5575 reviews
Cleanliness: 9.39
Service: 8.36
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 9.36
A
Alejandro Gaston • solo_traveller • ar
8
2026-04-04 • via Nuitee
P
Pierre marie • couple • fr
8
2026-04-04 • via Nuitee
N
Nicholas • family_with_children • es
10
2026-04-04 • via Nuitee
J
Jesus • couple • es
7
Agradable.
Pros:

Que l’habitació era més gran que la que havíem demanat.

Cons:

El lavabo no feia massa bona olor. Més aviat el contrari. Sap greu que una habitació tant bonica tingui aquesta olor.

2026-04-04 • via Nuitee
F
Fernando • extended_group • br
10
2026-04-04 • via Nuitee
C
Carla • extended_group • es
10
Perfecto
Pros:

La amabilidad del personal del hotel, la limpieza excelente y la ubicación excepcional. Un detalle que nos regalaran botellas de agua para el viaje de vuelta. Sin duda lo recomendamos y repetiremos!

2026-04-04 • via Nuitee
V
Víctor • couple • es
10
Pros:

Todo muy bien. Cuando llegamos nos hicieron un upgrade porque tenian la suite libre y la verdad que encantadores y la habitacion espectacular. Centrico y cerca de todas las tiendas y buenos restaurantes.

2026-04-03 • via Nuitee
P
Peter • couple • at
10
Pros:

Die Lage. Die sauberen geräumigen Zimmer die immer am Vormittag gereinigt waren. In den meisten Hitels ist das nicht der Fall. Oft erst nach 14.00 gereinigt.

Cons:

Es war alles TOP

2026-04-03 • via Nuitee
M
Montse • solo_traveller • es
9
2026-04-03 • via Nuitee
M
Miguel Dominguez • family_with_children • pt
9
2026-04-03 • via Nuitee
M
Mari • extended_group • es
10
Pros:

Ambiente muy tranquilo y agradable, invita a descansar y relajarse cuando entras

2026-04-02 • via Nuitee
J
Javier • couple • es
9
Volveremos en el 2027
Pros:

Hemos estado ya 5 veces, nos encanta el desayuno, habitaciones, centro ciudad con opción de Bus a 50 mt para el Funicamp.

Cons:

Ya que es zona de esquí creo que debéis tener furgoneta a pistas, en eso le gana Formigal.

2026-04-02 • via Nuitee
J
JAVIER • family_with_children • es
9
Pros:

Los desayunos de los mejores en hotel, la habitación y el baño muy amplio, el restaurante del hotel muy correcto.

Cons:

La televisión de la habitación no tenía conexión a internet y únicamente podías ver los canales normales. Amí hija no le gustó que no tuviera piscina el hotel.

2026-04-02 • via Nuitee
M
Montse • family_with_children • es
9
2026-04-02 • via Nuitee
F
Fran • family_with_children • es
9
Pros:

La ubicación

Cons:

No entraba ni desayuno, comida ni cena...por lo q llegue a pagar

2026-04-02 • via Nuitee
A
Adrien • couple • fr
10
2026-04-01 • via Nuitee
F
Frédérique • family_with_children • fr
8
2026-04-01 • via Nuitee
S
Santiago • couple • ad
10
Supero todas nuestras espectativas
Pros:

Agradecimientos especiales al hotel y su staff! Celebramos nuestro aniversario y nos dieron un upgrade con muchos detalles! Cenamos muy bien en el restaurante y la zona de bar es muy acogedora. La habitación con una limpieza muy correcta. Una experiencia que supero todas nuestras espectativas. Quiero destacar en especial a Martina de recepción quien con su gran simpatía estuvo atenta a cada detalle! Un hotel bonito con un personal fantástico y muy dedicados a la satisfacción del cliente. Muchas gracias!

2026-04-01 • via Nuitee
C
Claudia • family_with_children • es
9
Super experiencia ActHotel Andorra
Pros:

La ubicación y las instalaciones

Cons:

Poca disponibilidad para comer en el restaurante. Nos quedamos con las ganas.

2026-04-01 • via Nuitee
X
Xicell • couple • es
10
Pros:

Bien ubicado la habitación era grande y cómoda el baño grande y con todo lo que necesitas. El spa me encantó y el restaurante muy lindo.

2026-03-31 • via Nuitee