Acta Arthotel

Hotels
Acta Hotels
9 (5575 reviews)
Prat de la Creu, 15-25 , Andorra la Vella , ad

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Rude restaurant staff
Buffet overpriced
Old bathrooms

Categories

Cleanliness
9.39
The hotel is very clean.
Service
8.36
Reception staff were great, but restaurant staff were rude.
Location
9.4
Excellent location, close to all the shops.
Room Quality
9.35
Spacious room and upgraded to a suite.
Amenities
9.38
Good selection of facilities including breakfast and spa.
Value for Money
8.34
Buffet not worth the price, but other options are more reasonable.
Food and Beverage
8.39
Mixed quality, buffet is overpriced but on-site restaurants are good.
Overall Experience
9.36
Everything was perfect and lovely ambiance during New Year Eve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:44

Property Description

Luxurious Accommodations
The Acta Arthotel in Andorra la Vella offers soundproofed and air-conditioned rooms with free Wi-Fi and complimentary water in the minibar. Each spacious room also features a TV for your entertainment.

Exquisite Dining Options
Indulge in gourmet cuisine at the "Plato restaurant" on the ground floor, which overlooks the river and hosts art exhibitions. For breakfast with a view, head to the Gallery Restaurant on the 5th floor, offering panoramic mountain views.

Relaxation and Wellness
Unwind at the hotel's spa, complete with a sauna and Turkish baths, or stay active at the gym. Additionally, guests can enjoy the massage service for ultimate relaxation.

Experience luxury and comfort at Acta Arthotel - book your stay now to enjoy these exceptional amenities and more.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking half-board for stays on 31 December, please note that it will include breakfast and lunch.

Children from 4 to 16 years old can access the spa accomanied by an adult from 10:00 to 11:30.

If your booking requires prepayment, you will receive an email from the establishment with instructions to complete the payment quickly and safely after confirmation. The hotel can initiate the process of canceling the reservation in the event that the payment is not completed within the next 48 hours.

Pets weight limit is 30 kg, and a maximum of two per room is allowed

Please be aware that Drinks are not included in Half Board.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 5575 reviews
Cleanliness: 9.39
Service: 8.36
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 9.36
R
Rubèn extended_group es
8
Molt correcte i confortable
Pros:

Es un hotel calitat preu molt correcte

Cons:

La dutxa s’ ha trencat

2026-04-25 via Nuitee
C
carme couple es
10
2026-04-25 via Nuitee
D
Duspouys couple fr
8
Très bon Hôtel, on reviendra.
Pros:

Petit déjeuner parfait, produits varié, frais et restaurant très bien tenu.

Cons:

Le dîner en pension est à revoir, très loin de ce qui est proposé à la carte. Rentable pour nous de prendre le dîner dans le prix de la chambre mais pour eux aussi, dommage.

2026-04-24 via Nuitee
L
Laurent family_with_children fr
8
2026-04-24 via Nuitee
C
Celine solo_traveller fr
10
Idéal
Pros:

L'emplacement idéal et un personnel tres attentionné. Les chambres tres propres également.

Cons:

Ras

2026-04-24 via Nuitee
S
Sergio family_with_children es
9
Pros:

El restaurante

2026-04-24 via Nuitee
P
Patricia couple au
10
A lovely hotel in the heart of Andorra
Pros:

Lovely hotel with comfortable large room

2026-04-23 via Nuitee
I
Inmaculada Concepción family_with_children es
10
2026-04-23 via Nuitee
L
Lili couple ch
10
2026-04-23 via Nuitee
couple es
9
2026-04-22 via Nuitee
P
patrick couple fr
9
tres bien a tous points de vue
2026-04-22 via Nuitee
D
Daniel couple uy
10
Pros:

Desayuno muy, muy bueno, tanto en variedad como en calidad.
La ubicación del hotel es excelente, muy cerca de todo.
El parking, con acceso directo por ascensor a las habitaciones.

2026-04-22 via Nuitee
L
Larissa couple de
6
Pros:

Good location , clean rooms

Cons:

Arrived very tired at 5 in the morning to do the check in, just wanted to sleep. The staff was the slowest one ever seen , it took 30 minutes to complete check-in without any obvious reason, and received 0 help with parking options

2026-04-21 via Nuitee
R
Raquel couple es
8
2026-04-21 via Nuitee
M
MARCO ANTONIO solo_traveller br
10
Pros:

Da Localização, limpeza, café excelente e do pessoal da recepção, em especial o Felipe e sua colega de origem Argentina, foram muito atenciosos.

Cons:

Do atendimento no Restaurante

2026-04-21 via Nuitee
A
ANA family_with_children es
8
Cons:

EL HORARIO DE LA CAFETERIA/BAR... A 15 MIN DE CERRAR, NOS DIJERON QUE YA NO SERVIAN NADA PORQUE QUEDABAN SÓLO 15 MIN PARA EL CIERRE.
AVISAMOS QUE ERA 1 CAFE SOLO, ESTABA LLOVIENDO Y SERÍAN 5-10 MIN MÁXIMO.... SE DISCULPARON Y NOS TOCO SALIR DEL HOTEL A PR UNO.

2026-04-21 via Nuitee
O
Otto couple br
10
Perfeito 👍🏻
Pros:

O Hotel é tudo que um viajante espera encontrar como extensão de sua casa. Localização perfeita. Garagem no subsolo. Atendentes com carisma e profissionalismo de dar inveja. O restaurante com comida boa, bem servida e com preços justos. Atendentes falam português, caso não domine outra língua. Quarto amplo com cama kig e colchão formidável. Banheiro com banheira e amplo. Este espaço é pouco para eu elogiar por parte, então resumirei como um dos melhores na viagem de 90 dias que completei.

Cons:

O elevador pode ser modernizado. Só

2026-04-20 via Nuitee
J
Jeremy couple fr
9
2026-04-20 via Nuitee
Ángeles couple es
8
Tranquilidad y confort
Pros:

Perfecta ubicación , cena , desayuno y personal de recepción ( Jonatan)
La habitación con vistas al río me gustó mucho !
Repetiremos !!

Cons:

La televisión de la habitación es muy pequeña respecto a la habitación y colgada en la pared estaría mucho mejor !

2026-04-20 via Nuitee
S
Sandra family_with_children es
10
2026-04-20 via Nuitee