Acta Arthotel

Hotels
•
Acta Hotels
9 (5903 reviews)
Prat de la Creu, 15-25 , Andorra la Vella , ad

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Rude restaurant staff
Buffet overpriced
Old bathrooms

Categories

Cleanliness
9.39
The hotel is very clean.
Service
8.36
Reception staff were great, but restaurant staff were rude.
Location
9.4
Excellent location, close to all the shops.
Room Quality
9.35
Spacious room and upgraded to a suite.
Amenities
9.38
Good selection of facilities including breakfast and spa.
Value for Money
8.34
Buffet not worth the price, but other options are more reasonable.
Food and Beverage
8.39
Mixed quality, buffet is overpriced but on-site restaurants are good.
Overall Experience
9.36
Everything was perfect and lovely ambiance during New Year Eve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:44

Property Description

Luxurious Accommodations
The Acta Arthotel in Andorra la Vella offers soundproofed and air-conditioned rooms with free Wi-Fi and complimentary water in the minibar. Each spacious room also features a TV for your entertainment.

Exquisite Dining Options
Indulge in gourmet cuisine at the "Plato restaurant" on the ground floor, which overlooks the river and hosts art exhibitions. For breakfast with a view, head to the Gallery Restaurant on the 5th floor, offering panoramic mountain views.

Relaxation and Wellness
Unwind at the hotel's spa, complete with a sauna and Turkish baths, or stay active at the gym. Additionally, guests can enjoy the massage service for ultimate relaxation.

Experience luxury and comfort at Acta Arthotel - book your stay now to enjoy these exceptional amenities and more.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking half-board for stays on 31 December, please note that it will include breakfast and lunch.

Children from 4 to 16 years old can access the spa accomanied by an adult from 10:00 to 11:30.

If your booking requires prepayment, you will receive an email from the establishment with instructions to complete the payment quickly and safely after confirmation. The hotel can initiate the process of canceling the reservation in the event that the payment is not completed within the next 48 hours.

Pets weight limit is 30 kg, and a maximum of two per room is allowed

Please be aware that Drinks are not included in Half Board.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 5903 reviews
Cleanliness: 9.39
Service: 8.36
Location: 9.4
Room Quality: 9.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 9.36
A
Angel • couple • es
8
Buena habitación aunque sin parking garantizado
Pros:

Buena habitación aunque con olor a cloro supongo que por el Spa

Cons:

Que no tienes parking garantizado, además de ser de pago con un coste elevado. Andorra tiene mucha dificultad de parking y en varias ocasiones no pudimos regresar al hotel porque el parking estaba completo. Al final, en varios momentos nos dedicamos a hacer cola esperando que alguien saliese. Deberían tener plazas reservadas.

2026-06-06 • via Nuitee
J
John • couple • gb
8
Pros:

Central to shops, view from room

Cons:

Resturant did not open till 8.00 pm

2026-06-06 • via Nuitee
R
Ruohong • couple • pt
10
We spent two nights at this hotel. Very pleased with the big room, beautiful view. The spa lady Aon is excellent. She pr
Pros:

Excellent location. Dog friendly. Beautiful view of the mountains.

Cons:

None

2026-06-05 • via Nuitee
M
Matthew • solo_traveller • ca
9
2026-06-05 • via Nuitee
J
Jean Louis • couple • fr
9
2026-06-05 • via Nuitee
N
Natasha angela • couple • fr
9
Had a fantastic stay !! Reasonable pricing for the rooms .
Pros:

Our room was so comfortable , very clean and I was very happy to have a big double bed ! Had a very beautiful view facing the river and mountain .
Breakfast had a good spread.
Had a very relaxing massage by a Thai lady. Thanks to her I am so zen now .
The staff overall very friendly , helpful and full of smiles . A special thanks to Phillip and Diogo at the reception.
Not forgetting to the housekeepers . They have done a superb job.

Cons:

The SPA , the pool isn’t deep enough , you can’t swim , small . Just can enjoy the jacuzzi at for 3 people the most . For the price is quite expensive for 2hours eventhough you can use the sauna , hamma .
Such a pity .

2026-06-05 • via Nuitee
M
Marta • solo_traveller • es
8
2026-06-05 • via Nuitee
J
Joan • solo_traveller • es
8
2026-06-04 • via Nuitee
F
FILIPPOS • solo_traveller • gr
10
Pros:

Η τοποθεσία, η ευγένεια και η προθυμία του προσωπικού, εξαιρετικό πρωινό, προσιτή τιμή.

Cons:

Όλα ήταν αψογα.

2026-06-04 • via Nuitee
K
Kurt • couple • ch
7
Gutes Stadthotel für einen kurzen Aufenthalt
Pros:

Sehr freundliches Personal
Von der Tiefgarage direkt in die Zimmer mit Lift

Cons:

Zu kleines Restaurant ohne vor Reservation hat es kein Platz
Zimmer wurden erst spät am Nachmittag gereinigt

2026-06-02 • via Nuitee
M
MARIA ISABEL • couple • es
8
2026-06-02 • via Nuitee
J
Jean-Louis • solo_traveller • fr
10
2026-06-02 • via Nuitee
S
Sandra • family_with_children • lu
10
2026-06-02 • via Nuitee
S
Svetlana • extended_group • fr
9
Cons:

Nous avions réservé deux chambres. L'une d'elles avait une odeur désagréable persistante dans la salle de bain.

2026-06-01 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Great location

Cons:

Clean and a very good breakfast

2026-06-01 • via Nuitee
L
Laurent • couple • fr
10
2026-06-01 • via Nuitee
K
Kseniia • solo_traveller • at
9
Comfortable hotel with spacious rooms, friendly staff, and good food at a great value.
Pros:

We had a very pleasant stay at this hotel. We originally booked a Superior Room, but since no rooms with a double bed were available, the hotel kindly upgraded us to a small suite with a river view, which was a very thoughtful gesture.

The suite was extremely spacious and comfortable. We also visited our friends' Superior Room, which was also very roomy, cozy, and featured a large bed.

The half-board option was definitely worth it, as we had the opportunity to try different dishes each evening. Breakfast was good as well, with a wide variety of options.

The reception staff were friendly, helpful, and welcoming throughout our stay.

For a short stay in Andorra la Vella, we can definitely recommend this hotel.

Cons:

Nothing significant. Everything met our expectations.

2026-06-01 • via Nuitee
S
Simona • family_with_children • it
9
Posizione e staff eccellente
Pros:

La stanza, nuovissima e spaziosa

Cons:

Bagno non eccezionale ma comunque comodo

2026-06-01 • via Nuitee
T
Tim • couple • nl
9
Pros:

Vriendelijk personeel, mooie kamer, dicht bij het centrum, betaalbaar parkeren!

Cons:

Niets was slecht.

2026-05-31 • via Nuitee
U
Uzi Evron • solo_traveller • us
10
Pros:

Spacious room and good location

Cons:

All was good

2026-05-31 • via Nuitee