The Ritz-Carlton Rabat, Dar Es Salam

Hotels
•
The Ritz-Carlton Company, L.L.C
8.7 (123 reviews)
KM 9 Avenue Mohammed VI , Rabat , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent amenities
Friendly staff
Cons:
Issues with cleanliness
Slow service
Confusion over charges

Categories

Cleanliness
7.34
Concerns about cleanliness in the room with pests noted.
Service
8.81
Service was noted to be slow at times but generally positive experiences.
Location
9.35
Proximity to golf and beautiful surroundings mentioned positively.
Room Quality
8.3
Spacious room but some comments about them being far from the entrance.
Amenities
9.33
Excellent facilities including a beautiful pool and gardens.
Value for Money
8.29
Some confusion about breakfast charges noted, affecting perceived value.
Food and Beverage
9.34
Positive mentions about varied and high-quality breakfast.
Overall Experience
8.81
Overall positive experiences highlighted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 07:57

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with private bathrooms and balconies at the 5-star Ritz-Carlton Rabat, Dar Es Salam. Enjoy room service and a 24-hour front desk for a seamless stay.

Exquisite Dining Options
Savor a daily breakfast with continental, American, or vegetarian choices at the hotel's restaurant. Unwind with a drink at the bar or explore nearby dining options.

Leisure and Recreation
Take a refreshing dip in the indoor pool or enjoy a game of tennis during your stay. For sightseeing, the National Library and Hassan Tower are easily accessible from the hotel.

Ready to experience luxury and comfort? Book your stay at The Ritz-Carlton Rabat, Dar Es Salam now.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for MAD 750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 123 reviews
Cleanliness: 7.34
Service: 8.81
Location: 9.35
Room Quality: 8.3
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 8.81
S
Samir • family_with_children • fr
10
All in outstanding from any aspect
2026-02-14 • via Nuitee
R
Rouchdi • solo_traveller • nl
10
2026-02-14 • via Nuitee
S
Said • couple • nl
10
Pros:

Geweldige

Cons:

Top

2026-02-11 • via Nuitee
A
Arkam Ahmad • couple • ke
10
2026-02-10 • via Nuitee
A
Abdoulaye • couple • be
9
Relaxant, hôtel très calme avec une déco très classe
Pros:

Le petit déjeuner était fabuleux

Cons:

Le temps d'attente à la réception

2026-01-29 • via Nuitee
R
ROGER • couple • be
9
Fabuleux
Pros:

Le petit-déjeuner servi à table étais excellent ,la gentillesse du personnel ainsi que le magnifique cadre.

Cons:

Les fans zone pour voir les matchs. Le bar été trop étroit et celui dans le jardin la restauration fermé trop tôt et il faisait frais.

2026-01-26 • via Nuitee
S
stephan • couple • be
6
Pros:

tres bonne situation
personnel en nombre mais pas assez forme

Cons:

globalement cet hotel n a pas le niveau d un Ritz Carlton actuellement
Messieurs les Manager au boulot

2026-01-23 • via Nuitee
O
Olatunbosun • solo_traveller • ca
8
Keep it up
Pros:

The environment and the cleanliness.

Cons:

Nothing

2026-01-20 • via Nuitee
K
Khuloud • family_with_children • ae
1
Bad
Pros:

WORST HOTEL EXPERIENCE EVER – ZERO STARS IF I COULD!

I don’t even know where to begin with how awful this hotel was. After traveling 8 hours and 30 minutes from Dubai to Casablanca, then another 1 hour to Rabat, I was completely exhausted and just wanted a clean room and some rest. Instead, this hotel made everything worse.

First, after checking in and paying, they made me wait over an hour before giving me my room key. When I finally got to the room, it was absolutely disgusting — full of ants and insects, dust all over the tables, and clearly not cleaned at all. I called the reception, but they were extremely slow, and it took them forever to respond. Then they told me they would give me another room — but of course, that also took ANOTHER hour.

And that’s not all. Every time I needed something from reception, I had to wait an unreasonable amount of time. Even when my room card stopped working, instead of having phones or any way to contact them from the corridors, I had to walk all the way back down to reception just to get help. Seriously, how can a hotel not even have basic service like this?

This hotel ruined my first day in Morocco. After such a long trip, instead of welcoming me or trying to make things easier, they just made everything worse. The service is terrible, the rooms are filthy, and the staff do not care at all.

I would NEVER recommend this place to anyone. If you value your time, money, and peace of mind, STAY AWAY from this hotel.

Cons:

WORST HOTEL EXPERIENCE EVER – ZERO STARS IF I COULD!

I don’t even know where to begin with how awful this hotel was. After traveling 8 hours and 30 minutes from Dubai to Casablanca, then another 1 hour to Rabat, I was completely exhausted and just wanted a clean room and some rest. Instead, this hotel made everything worse.

First, after checking in and paying, they made me wait over an hour before giving me my room key. When I finally got to the room, it was absolutely disgusting — full of ants and insects, dust all over the tables, and clearly not cleaned at all. I called the reception, but they were extremely slow, and it took them forever to respond. Then they told me they would give me another room — but of course, that also took ANOTHER hour.

And that’s not all. Every time I needed something from reception, I had to wait an unreasonable amount of time. Even when my room card stopped working, instead of having phones or any way to contact them from the corridors, I had to walk all the way back down to reception just to get help. Seriously, how can a hotel not even have basic service like this?

This hotel ruined my first day in Morocco. After such a long trip, instead of welcoming me or trying to make things easier, they just made everything worse. The service is terrible, the rooms are filthy, and the staff do not care at all.

I would NEVER recommend this place to anyone. If you value your time, money, and peace of mind, STAY AWAY from this hotel.

2026-01-19 • via Nuitee
E
Elise • couple • fr
10
Magnifique
Pros:

L’accueil et le personnel

Cons:

Le PDJ peut être amélioré

2026-01-19 • via Nuitee
M
Mohamed Rida • family_with_children • fr
4
Sejour mitigé
Pros:

Le spa et le calme sont les points fort de cette hôtel

Cons:

La clim ne marche pas dans la chambre pendant tout mon séjour L’équipe de maintenance est intervenue à deux reprises dans la chambre, mais n’a pas réussi à réparer la climatisation et semblait ne pas savoir d’où venait la panne.

2026-01-19 • via Nuitee
Y
yang • couple • cn
1
2026-01-19 • via Nuitee
M
Murtala Tafida • couple • ng
10
Excellent
2026-01-16 • via Nuitee
M
Murtala Tafida • couple • ng
10
Lovely place to be
2026-01-16 • via Nuitee
M
Murtala Tafida • couple • ng
10
Excellent place to stay
Pros:

Clean and reliable workers

Cons:

Nothing

2026-01-16 • via Nuitee
C
CALVYN • solo_traveller • za
10
2026-01-09 • via Nuitee
S
Sabrina • couple • fr
9
Wonderful
Pros:

My stay at the Ritz Rabat was truly exceptional.
The staff demonstrated remarkable professionalism, warmth, and attentiveness throughout my stay. I would especially like to highlight the concierge team, the front desk staff, the servers, and the housekeeping team, all of whom were consistently courteous, helpful, and dedicated to ensuring an outstanding experience.
The hotel itself is magnificent, with a beautiful and serene setting that offers a genuine resort atmosphere. It is an ideal place to relax, unwind, and feel completely at ease.
I would gladly return without hesitation.

2026-01-07 • via Nuitee
K
Kaoutar • couple • nl
10
2026-01-04 • via Nuitee
M
Morchid • couple • fr
10
2025-12-31 • via Nuitee
W
WAHIB • extended_group • fr
6
2025-12-30 • via Nuitee