Promisedland Resort & Lagoon

Hotels
•
Independent
8.8 (107 reviews)
No. 1 Lixiang Rd., Shoufeng, Hualien County, 97447 , Shoufeng , TW
886-3-8656789

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Pets allowed

Facilities

Fitness facilities
Proposal/romance packages available
Arcade/game room
Electric car charging station
Farming classes
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
友善住宿經驗

Categories

Cleanliness
8.76
Standard quality for this hotel tier.
Service
9.23
友善住宿經驗.
Location
8.77
Standard quality for this hotel tier.
Room Quality
8.72
Standard quality for this hotel tier.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.73
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:30

Property Description

Recreational Opportunities: Make a splash in the outdoor pool, hit the fitness center, or explore the area with rented bicycles.

Dining and Drinks: Indulge in international cuisine at 里拉餐廳 or order in with room service. Unwind with a drink at the bar or poolside bar.

Convenience and Comfort: Stay connected with free Wi-Fi, enjoy concierge services, and relax in individually decorated rooms with balconies.

Don't miss out on these features and more at Promisedland Resort & Lagoon in Shoufeng - book now for the ultimate stay!

Important information:

  • Pool access available from 8:30 AM to 5:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not permitted at this property.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 107 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
H
HUEI JEN
10
Pros:

友善住宿經驗

2025-09-25 • via Nuitee
C
CHINFU
8
Pros:

客房整潔ok 自助餐ok 服務尙佳

2025-06-02 • via Nuitee
M
Manek • family
10
Pros:

Amazing stay at Promiseland.

2025-05-14 • via Nuitee
M
Meng ching
8
Pros:

建議晚上可以舉辦露天的歌手演唱，或者投幣式KTV機，不然晚上很無聊

2025-05-09 • via Nuitee
Y
Yen Ting
10
Great Place for vacation
Pros:

園區內可以預約接駁，很多設施可以預約使用，房間都是面對園區運河，景色非常優美，房內乾淨舒適，餐廳無論是自助式或是中式套餐都非常美味

2025-05-05 • via Nuitee
Z
ZUN-MING
10
cp質很高
Pros:

渡假放空的好地方，小孩長輩都適合。

2025-04-25 • via Nuitee
V
Verified traveler
2
不友善環境
Pros:

這麽大的飯店竟然沒有無障礙設施不可置信

2025-04-25 • via Nuitee
S
SsuAn
10
百聞不如一見
Pros:

多年來，花蓮最具代表性的渡假天堂，終於有機會入住，也是百聞不如一見。
很適合帶雙親、小孩同樂。

2025-03-02 • via Nuitee
S
Shufang
10
很棒
Pros:

很舒服又寬敞的渡假空間，每位服務人員都很貼心很有禮貌。

2025-02-07 • via Nuitee
?
?? • family
2
Pros:

設施和房間設備老舊，員工人數不足，做事效率很差！

2025-01-29 • via Nuitee
V
Verified traveler
6
Charming villa, but could use some updates
Pros:

The hotel has a charming atmosphere, and the staff were friendly and helpful throughout my stay, the location is great for a peaceful getaway. The atmosphere felt cozy, and the amenities were adequate for my needs.

Overall, it was a pleasant experience, but there are a few areas that could be improved, I did notice that the hotel feels a bit outdated and could benefit from some renovation. The facilities, including the furniture and bathroom fixtures, show signs of wear and tear, and it would be nice to see some upgrades.

Regarding cleanliness, while I understand that being in a villa surrounded by nature can sometimes bring in bugs, I did find a few insects in my room, and there was a spider on my bed, which was a bit uncomfortable. I know this can happen in older, nature-surrounded buildings, but a little more attention to detail in this area would go a long way.

Overall, it's a lovely place, but with some updates and improvements in cleanliness, it could be an even better experience.

2025-01-03 • via Nuitee
C
CHIH YUAN
8
Pros:

Buffet is overcharged, room service is reasonable.
Facilities are bit old and wore out. For example, the Pool tables are wore out, they should be replaced.

2024-08-26 • via Nuitee
Y
Yy
8
Pros:

很好

2024-02-06 • via Nuitee
J
JUIHUI
10
Pros:

非常貼心的為旅客設想，配備各種遊樂設施，讓旅客住在其中也不會無聊

2024-02-01 • via Nuitee
雪貞 • family
10
Pros:

提供住宿 飲食 服務人員都很棒；因為園區面積不小，提供腳踏車供客人無償使用可說是飯店的基本配備，使用者需自行付費還不便宜呢，公司應該了解一下，如何改進

2024-01-05 • via Nuitee
T
TZU-YUN • partner
10
Pros:

整個園區佈置很用心，營造的氛圍會讓人放鬆慢下腳步，員工都非常親切熱情
樹木花草都有在修剪維護，散步在園區很舒服。
唯一的缺點大概就是吹風機比較老舊的款式風量很小，但瑕不掩瑜，住起來非常舒服！

2023-12-09 • via Nuitee
J
Jer Horng • family
10
Pros:

非常好,今年住了三次~

2023-12-01 • via Nuitee
T
tsung mao
6
跟平台購買有差別嗎？
Pros:

14:40抵達lobby check in,告訴我要等房間清潔，直到15:30才通知我入房，這都沒問題。
在我check in後的每組客人都是check in就送進房間，就是我遲遲的等待，在lobby坐等，看著後來的客人ㄧ組組離開，別人不尷尬我都尷尬。我往停車場車上等櫃檯通知，看到的也是車停進來就立刻接走。（這天入宿的客人不多）。15:30終於通知我，可以到櫃檯換房卡，告訴我升等蜜房房型，結果是馬桶會滲漏水的房。（這點我沒有向櫃檯反應，也懶得說了）
我猜想，是不是跟平台購買的客人有此待遇。

2023-11-15 • via Nuitee
C
ChunSheng
10
Pros:

有生之年一定要來住一次

2023-10-29 • via Nuitee
V
VANESSA
10
喜歡來這裡度假
Pros:

這是我們第二次入住，與上次入住時間僅隔一個月。因為喜歡所以我們又迫不急待跑來了，這次還是感受還是長非常
棒！

2023-09-30 • via Nuitee