Mercure Thurrock Stifford Hall

Hotels
•
Mercure
8.1 (2021 reviews)
High Road, North Stifford, Grays , Grays Thurrock , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Slow breakfast service
Some unpleasant odors
Issues with room amenities

Categories

Cleanliness
7.58
Some mentioned unpleasant smells in bathrooms affected the overall perception.
Service
8.85
Many reviews praised the staff for being friendly and helpful, though there were some criticisms regarding service speed.
Location
8.79
Convenient location praised in multiple reviews.
Room Quality
7.84
Rooms were generally clean and comfortable, but issues like poor lighting and some dissatisfaction with room size were noted.
Amenities
8.07
Basic amenities were adequate but some suggestions for improvement were highlighted.
Value for Money
7.53
Some reviews indicated disappointment regarding the perceived value relative to price.
Food and Beverage
7.58
Mixed sentiments about the quality and service speed of food and drink offerings.
Overall Experience
8.55
Despite some issues, the stay was generally positive and satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:13

Property Description

Experience a Tranquil Getaway at Stifford Hall Hotel Thurrock

Historic Charm with Modern Comforts: Step into a piece of history at the 18th century Stifford Hall Hotel Thurrock, where the elegance of a manor house meets modern amenities like air conditioning in every room.

Culinary Delights and Scenic Views: Indulge in a dining experience at the Regency Restaurant with picturesque garden views, or unwind in the casual ambiance of the bar area.

Convenient Location for Leisure and Business: Explore top shopping destinations like Lakeside and Bluewater, visit Tilbury cruise terminal, or easily access Central London and Brands Hatch Circuit. Your perfect escape awaits at Stifford Hall Hotel Thurrock.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8.1
Based on 2021 reviews
Cleanliness: 7.58
Service: 8.85
Location: 8.79
Room Quality: 7.84
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 8.55
C
Carolyn • couple • gb
10
Pros:

Excellent greeting on arrival and helpful staff throughout food was excellent

2026-04-10 • via Nuitee
S
Sean • solo_traveller • gb
9
Pros:

Friendly staff and nice location.

2026-04-07 • via Nuitee
J
JEANNETTE • solo_traveller • gb
8
Good place to rest and relax.
Pros:

The staff so friendly, professional ans always willing to help.

Cons:

Noisy air con unit that never turned off.

2026-04-04 • via Nuitee
M
Mandy • couple • gb
5
Pros:

The hotel was lovely 😍

Cons:

No staff at the bar !!!! Staff chatting to each other at reception and not behind the bar

2026-04-04 • via Nuitee
S
Sparky • couple • gb
10
Great hotel
Pros:

Friendly staff, great place.

Cons:

Nothing.

2026-03-30 • via Nuitee
V
veronica • couple • gb
7
2026-03-29 • via Nuitee
J
Jane • couple • gb
9
2026-03-28 • via Nuitee
M
Martin • solo_traveller • gb
7
2026-03-26 • via Nuitee
J
Jaap • couple • nl
8
2026-03-26 • via Nuitee
C
Cloggie • couple • gb
1
2026-03-26 • via Nuitee
S
Susan • solo_traveller • gb
9
2026-03-24 • via Nuitee
S
Shirley • couple • cy
4
Disappointed, not value for money.
Pros:

Nice setting,

Cons:

Bathroom, too small. Shouldn’t have showers over bath where screen makes it impossible to get out as the bath slopes and have to hold on towel rail to get out.
Could have provided more tea bags than 2 .

2026-03-23 • via Nuitee
J
Jacqui • extended_group • gb
8
Comfortable stay for required business location. Will book again.
Pros:

Food and breakfast was good

2026-03-23 • via Nuitee
L
Lewis • couple • gb
8
Pros:

Standard clean room. Nothing terrible, nothing special. Comfortable nights sleep. Does the job at a fair price

2026-03-23 • via Nuitee
M
Michael • solo_traveller • gb
10
Really nice stay at Stifford Hall, it’s a lovely building. The rooms are really nice and the food was excellent.
Pros:

I stayed here mainly because dog the location and could the hotel to be really nice. The staff were great and the food was lovely.

2026-03-22 • via Nuitee
B
Beryl • couple • gb
9
2026-03-21 • via Nuitee
N
Nancy • solo_traveller • us
10
Would have no qualms about recommending to friends.
Pros:

Had cold breakfast, lunch and dinner. All were above my expectations. Fresh food and excellent selection. Friendly wait staff. Very accommodating. Very quiet. Delightful grounds.

Cons:

I would have preferred to be on second floor for safety issues but there is not an elevator.

2026-03-19 • via Nuitee
R
Rebecca • couple • gb
10
2026-03-14 • via Nuitee
D
Douglas • couple • gb
8
Nice hotel, good location for Tilbury cruise terminal
Pros:

Good facilities and lovely garden

Cons:

Property difficult to find in the dark

2026-03-09 • via Nuitee
Y
Yvonne • couple • gb
10
Great for the one night we needed to be in Essex. Would stay again
Pros:

Location

Cons:

Because I booked via Booking.com I had to pay parking.

2026-03-09 • via Nuitee