Mercure Thurrock Stifford Hall

Hotels
Mercure
8.1 (2063 reviews)
High Road, North Stifford, Grays , Grays Thurrock , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Slow breakfast service
Some unpleasant odors
Issues with room amenities

Categories

Cleanliness
7.58
Some mentioned unpleasant smells in bathrooms affected the overall perception.
Service
8.85
Many reviews praised the staff for being friendly and helpful, though there were some criticisms regarding service speed.
Location
8.79
Convenient location praised in multiple reviews.
Room Quality
7.84
Rooms were generally clean and comfortable, but issues like poor lighting and some dissatisfaction with room size were noted.
Amenities
8.07
Basic amenities were adequate but some suggestions for improvement were highlighted.
Value for Money
7.53
Some reviews indicated disappointment regarding the perceived value relative to price.
Food and Beverage
7.58
Mixed sentiments about the quality and service speed of food and drink offerings.
Overall Experience
8.55
Despite some issues, the stay was generally positive and satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:13

Property Description

Experience a Tranquil Getaway at Stifford Hall Hotel Thurrock

Historic Charm with Modern Comforts: Step into a piece of history at the 18th century Stifford Hall Hotel Thurrock, where the elegance of a manor house meets modern amenities like air conditioning in every room.

Culinary Delights and Scenic Views: Indulge in a dining experience at the Regency Restaurant with picturesque garden views, or unwind in the casual ambiance of the bar area.

Convenient Location for Leisure and Business: Explore top shopping destinations like Lakeside and Bluewater, visit Tilbury cruise terminal, or easily access Central London and Brands Hatch Circuit. Your perfect escape awaits at Stifford Hall Hotel Thurrock.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8.1
Based on 2063 reviews
Cleanliness: 7.58
Service: 8.85
Location: 8.79
Room Quality: 7.84
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 8.55
K
Kevin couple gb
9
2026-05-05 via Nuitee
M
Mark couple gb
10
2026-05-03 via Nuitee
J
Judith solo_traveller gb
7
the parking was my only complaint about my stay
Pros:

Staff were very helpful ,breakfast was very good with plenty of choice ,room was clean .

Cons:

Not being informed until i arrived that there was a parking fee each night of my stay of £4 which just seemed wrong when you have no where else to park .
Sheets did not seem to properly fit the mattress.

2026-05-02 via Nuitee
A
Angela couple gb
10
Perfect
Pros:

Beautiful, comfortable, perfect location for the evening before our cruise from Tilbury. Monica on reception was so friendly, welcoming and helpful.

Cons:

There wasn’t anything not to like.

2026-05-02 via Nuitee
L
Laura family_with_children gb
10
Reception staff are professional and will do anything for you to have an amazing experience
Pros:

Excellent Staff friendly and so accommodating they are excellent.

Cons:

There is nothing I don't like about this beautiful hotel. I love this hotel.

2026-04-28 via Nuitee
M
Martin solo_traveller gb
7
2026-04-28 via Nuitee
A
Anna solo_traveller gb
6
Pros:

Great staff

Cons:

Loud rooms, could hear joining rooms very loudly.

2026-04-27 via Nuitee
D
Drew solo_traveller gb
5
Cons:

At check in, the staff member was unclear about where the room was and outside of reception, signage was completely misleading.

I would imagine that most guests would be travelling by car so a car park fee for guests to park overnigtht in the grounds of the hotel is not a nice touch.

2026-04-25 via Nuitee
R
Rogers solo_traveller gb
6
Pros:

Location

Cons:

Thin walls could hear e erything. No power in shower. Breakfast was not very nice.

2026-04-24 via Nuitee
R
Ruth couple gb
9
Nice stop over
Pros:

Easy distance from cruise port

Cons:

Car park near full

2026-04-23 via Nuitee
F
Fernando Luis Tovar Ford solo_traveller es
7
Pros:

El desayunador

Cons:

Las vistas al parking

2026-04-23 via Nuitee
C
Claire solo_traveller gb
10
2026-04-19 via Nuitee
C
Clare solo_traveller gb
10
Very comfortable, staff are lovely, so was breakfast
Pros:

Breakfast was delicious with lots of choice

Cons:

Nothing

2026-04-18 via Nuitee
N
Nicola solo_traveller gb
10
2026-04-16 via Nuitee
M
Martin solo_traveller gb
8
Cons:

Internet and phone signal poor

2026-04-13 via Nuitee
M
Michael couple gb
8
nice and convenient hotel.
Pros:

Nice room, good breakfast with a good choice of options. Friendly and attentive staff.

2026-04-13 via Nuitee
solo_traveller gb
7
2026-04-13 via Nuitee
C
Carolyn couple gb
10
Pros:

Excellent greeting on arrival and helpful staff throughout food was excellent

2026-04-10 via Nuitee
S
Sean solo_traveller gb
9
Pros:

Friendly staff and nice location.

2026-04-07 via Nuitee
M
Mandy couple gb
5
Pros:

The hotel was lovely 😍

Cons:

No staff at the bar !!!! Staff chatting to each other at reception and not behind the bar

2026-04-04 via Nuitee