Mercure Thurrock Stifford Hall

Hotels
Mercure
8.1 (2095 reviews)
High Road, North Stifford, Grays , Grays Thurrock , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Slow breakfast service
Some unpleasant odors
Issues with room amenities

Categories

Cleanliness
7.58
Some mentioned unpleasant smells in bathrooms affected the overall perception.
Service
8.85
Many reviews praised the staff for being friendly and helpful, though there were some criticisms regarding service speed.
Location
8.79
Convenient location praised in multiple reviews.
Room Quality
7.84
Rooms were generally clean and comfortable, but issues like poor lighting and some dissatisfaction with room size were noted.
Amenities
8.07
Basic amenities were adequate but some suggestions for improvement were highlighted.
Value for Money
7.53
Some reviews indicated disappointment regarding the perceived value relative to price.
Food and Beverage
7.58
Mixed sentiments about the quality and service speed of food and drink offerings.
Overall Experience
8.55
Despite some issues, the stay was generally positive and satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:13

Property Description

Experience a Tranquil Getaway at Stifford Hall Hotel Thurrock

Historic Charm with Modern Comforts: Step into a piece of history at the 18th century Stifford Hall Hotel Thurrock, where the elegance of a manor house meets modern amenities like air conditioning in every room.

Culinary Delights and Scenic Views: Indulge in a dining experience at the Regency Restaurant with picturesque garden views, or unwind in the casual ambiance of the bar area.

Convenient Location for Leisure and Business: Explore top shopping destinations like Lakeside and Bluewater, visit Tilbury cruise terminal, or easily access Central London and Brands Hatch Circuit. Your perfect escape awaits at Stifford Hall Hotel Thurrock.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8.1
Based on 2095 reviews
Cleanliness: 7.58
Service: 8.85
Location: 8.79
Room Quality: 7.84
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 8.55
T
Thembalami solo_traveller gb
9
2026-06-27 via Nuitee
W
William solo_traveller gb
9
2026-06-25 via Nuitee
C
Carolyn family_with_children gb
9
My stay was great…. Quiet, serene…. Would definitely return
Pros:

Location and land space, trees made it cooler, convenient parking (also close to rooms)

Cons:

Nothing

2026-06-19 via Nuitee
E
Elaine solo_traveller gb
7
Pros:

Convenient for Tilbury .

Cons:

Having to pay £4 to park , ridiculous if you are staying in the hotel . Obviously the room was designed by a man , shaver plug in front of a mirror , however the only mirror in the room apart from the bathroom has no plug socket nearby . Not ideal for a lady drying her hair !

2026-06-15 via Nuitee
S
Scott solo_traveller gb
8
30th Wedding Anniversary Stay
Pros:

The lady at reception was fantastic. She went above and beyond to accommodate our special stay.

Cons:

Bar staff seemed to have a lack of knowledge and came across new. Asking me how to make up a drink we wanted.

2026-06-15 via Nuitee
M
Michael couple gb
10
Pros:

Receptionist was excellent

Cons:

Nothing

2026-06-14 via Nuitee
I
Ian couple gb
6
.
Pros:

.

Cons:

No pool.

2026-06-13 via Nuitee
M
Michael solo_traveller gb
9
A great place to stay before a cruise.
Pros:

The breakfast was good, but no muesli. I enjoyed the salmon and avocado on toast. The staff were friendly especially the lady on reception. The garden is nice to sit out on. A good place when waiting to board a cruise ship.

Cons:

The classic rustic pizza was rather uninteresting- a vegetarian pizza with peppers, mushrooms etc would have been better. It was also very difficult to cut with the knife I was given!

2026-06-13 via Nuitee
M
Matthew solo_traveller gb
10
2026-06-10 via Nuitee
G
Gert-Jan couple nl
7
2026-06-10 via Nuitee
M
Mohsen couple ae
9
2026-06-08 via Nuitee
D
Dhaliwal solo_traveller gb
10
Pros:

Very comfortable, breakfast was delicious! Staff were warm polite and welcoming

2026-06-07 via Nuitee
L
Les couple gb
8
Perfect for what we wanted
Pros:

Location

2026-06-06 via Nuitee
K
Kevin solo_traveller gb
10
Friendly staff… good location hotel with character
Pros:

The staff were friendly

Cons:

I had to leave ☺️

2026-06-03 via Nuitee
K
kevin couple gb
8
Suit our needs prior to cruise
Pros:

Welcoming , secure parking suited our needs. Monica was lovely and very helpful

Cons:

Tv didn’t have good reception could not watch any channel

2026-06-02 via Nuitee
A
Alan solo_traveller gb
9
Pros:

Pleasant hotel quite comfy room and breakfast is fine. 2nd time we have stayed overnight here as handy for Tilbury cruise terminal.

2026-05-31 via Nuitee
P
Paul couple gb
10
Excellent customer service and warm welcome.
Pros:

Monica and Aristos were excellent in their customer service and warm welcome, adding exceptional value to my parents’ stay and they are a credit to the hotel and themselves.

2026-05-29 via Nuitee
P
PATRICK couple fr
9
2026-05-28 via Nuitee
S
Stephan solo_traveller de
9
highly recommended
Pros:

I enjoyed the hotel, its patio and its garden.

Cons:

Car park should be free of charge, please.

2026-05-26 via Nuitee
I
Ian couple gb
8
2026-05-26 via Nuitee