Mercure Thurrock Stifford Hall

Hotels
Mercure
8.1 (2140 reviews)
High Road, North Stifford, Grays , Grays Thurrock , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Slow breakfast service
Some unpleasant odors
Issues with room amenities

Categories

Cleanliness
7.58
Some mentioned unpleasant smells in bathrooms affected the overall perception.
Service
8.85
Many reviews praised the staff for being friendly and helpful, though there were some criticisms regarding service speed.
Location
8.79
Convenient location praised in multiple reviews.
Room Quality
7.84
Rooms were generally clean and comfortable, but issues like poor lighting and some dissatisfaction with room size were noted.
Amenities
8.07
Basic amenities were adequate but some suggestions for improvement were highlighted.
Value for Money
7.53
Some reviews indicated disappointment regarding the perceived value relative to price.
Food and Beverage
7.58
Mixed sentiments about the quality and service speed of food and drink offerings.
Overall Experience
8.55
Despite some issues, the stay was generally positive and satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:13

Property Description

Experience a Tranquil Getaway at Stifford Hall Hotel Thurrock

Historic Charm with Modern Comforts: Step into a piece of history at the 18th century Stifford Hall Hotel Thurrock, where the elegance of a manor house meets modern amenities like air conditioning in every room.

Culinary Delights and Scenic Views: Indulge in a dining experience at the Regency Restaurant with picturesque garden views, or unwind in the casual ambiance of the bar area.

Convenient Location for Leisure and Business: Explore top shopping destinations like Lakeside and Bluewater, visit Tilbury cruise terminal, or easily access Central London and Brands Hatch Circuit. Your perfect escape awaits at Stifford Hall Hotel Thurrock.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.1
Based on 2140 reviews
Cleanliness: 7.58
Service: 8.85
Location: 8.79
Room Quality: 7.84
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 8.55
K
Kenneth solo_traveller gb
8
Pros:

Always like this place, nicely located for our family visits with pleasant grounds. Such an amenable staff helps our stays a pleasure and most helpful too. Would we recommend it? too late, we already have.

Cons:

Nothing .

2026-08-08 via Nuitee
A
Ann solo_traveller de
7
2026-08-08 via Nuitee
D
Dean solo_traveller gb
9
2026-08-06 via Nuitee
J
Julio solo_traveller gb
10
2026-08-05 via Nuitee
F
ferrari solo_traveller gb
10
2026-08-04 via Nuitee
E
Eddie couple gb
10
Comfortable and clean
2026-08-03 via Nuitee
C
chantal couple be
9
prima hotel voor doorreis
Pros:

zeer uitgebreid buffet met mogelijkheid tot warm ontbijt

Cons:

niets

2026-08-03 via Nuitee
T
Trevor couple gb
5
Disappointing, this hotel used to be buzzing when Park Inn had it !!!
Pros:

Not much, best bit was sitting outside !

Cons:

Didn't like room 143 very bad design in bathroom toilet is situated behind the door if you were using the toilet and someone opened the door the door would knock you out! The bath is an accident waiting to happen very slippery when using shower and quite awkward to get in and out of, quite dangerous!!

2026-08-03 via Nuitee
L
Lee couple gb
1
They couldn't give a rodents rectum about customer service!! Food was appalling,
Pros:

Easy, quick checking out procedure
Free parking

Cons:

Rude receptionist
Unprofessional
Non customer focused
Lack of bar staff
Food- had a buffet, sandwiches and French stick were stale even though only been served, sandwich filling was practically non existent as was the salad in the sandwich and there was thicker margarine in the sandwiches than sausage in the sausage rolls- nice grounds for a celebration but would avoid due to lack of customer service and terrible buffet

2026-08-02 via Nuitee
N
Nicole couple gb
10
2026-08-02 via Nuitee
E
ELIZABETH solo_traveller gb
7
2026-07-25 via Nuitee
M
Mike solo_traveller gb
10
2026-07-25 via Nuitee
D
Donna solo_traveller gb
8
2026-07-23 via Nuitee
D
Donna solo_traveller gb
8
Pros:

Fairly standard budget hotel with a good breakfast

2026-07-23 via Nuitee
D
David couple gb
7
Staff were brilliant, room comfortable food requires attention
Pros:

The staff were very friendly and helpful, the room was clean but had some issues with shower drain, bathroom fan not working and intermittent issues with door lock

Cons:

Restaurant was very bland and cold looking, several food dishes not available from bar or restaurant menu and unable to cook poached egg correctly with breakfast

2026-07-23 via Nuitee
E
Elizabeth solo_traveller gb
7
The hotel was great clean and had plenty of parking.
Pros:

The staff were very friendly and helpful. The food was good and the outside seating area was lovely to be able to use in the unusal heatwave!

Cons:

The second night of my stay there was a group of guest that were very noisy, while I was trying to sleep, which was a shame.

2026-07-21 via Nuitee
A
Anthony solo_traveller gb
8
Comfortable stay.
Pros:

A very comfortable stay with friendly staff. A good selection for breakfast and although the restaurant was closed the previous evening for a private function the full menu was available in the lounge bar.

Cons:

N/A

2026-07-20 via Nuitee
S
sheila couple es
7
OK for short stay
Pros:

Disappointed that the restaurant was not open for evening meal

Cons:

Eating in thebar

2026-07-18 via Nuitee
D
draper solo_traveller gb
5
Pros:

Location,close to cruise port at Tilbury

2026-07-17 via Nuitee
P
Phillip extended_group gb
10
2026-07-16 via Nuitee