Mercure Thurrock Stifford Hall

Hotels
•
Mercure
8.1 (2021 reviews)
High Road, North Stifford, Grays , Grays Thurrock , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Slow breakfast service
Some unpleasant odors
Issues with room amenities

Categories

Cleanliness
7.58
Some mentioned unpleasant smells in bathrooms affected the overall perception.
Service
8.85
Many reviews praised the staff for being friendly and helpful, though there were some criticisms regarding service speed.
Location
8.79
Convenient location praised in multiple reviews.
Room Quality
7.84
Rooms were generally clean and comfortable, but issues like poor lighting and some dissatisfaction with room size were noted.
Amenities
8.07
Basic amenities were adequate but some suggestions for improvement were highlighted.
Value for Money
7.53
Some reviews indicated disappointment regarding the perceived value relative to price.
Food and Beverage
7.58
Mixed sentiments about the quality and service speed of food and drink offerings.
Overall Experience
8.55
Despite some issues, the stay was generally positive and satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:13

Property Description

Experience a Tranquil Getaway at Stifford Hall Hotel Thurrock

Historic Charm with Modern Comforts: Step into a piece of history at the 18th century Stifford Hall Hotel Thurrock, where the elegance of a manor house meets modern amenities like air conditioning in every room.

Culinary Delights and Scenic Views: Indulge in a dining experience at the Regency Restaurant with picturesque garden views, or unwind in the casual ambiance of the bar area.

Convenient Location for Leisure and Business: Explore top shopping destinations like Lakeside and Bluewater, visit Tilbury cruise terminal, or easily access Central London and Brands Hatch Circuit. Your perfect escape awaits at Stifford Hall Hotel Thurrock.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 3 per day.

Location

Guest Reviews

8.1
Based on 2021 reviews
Cleanliness: 7.58
Service: 8.85
Location: 8.79
Room Quality: 7.84
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 8.55
U
Unwin • couple • gb
10
2026-03-07 • via Nuitee
D
Dominic • solo_traveller • gb
7
Pros:

Lovely place to stay and very friendly and polite staff

2026-03-06 • via Nuitee
W
William • couple • gb
8
It did the job, and the staff were lovely and efficient.
Pros:

Good location for Cruises from Tilbury Docs only 10 mins drive to dock car park and terminal. Found out since that you can also book the hotel to stay over and park your veh for the duration of the cruise at £3 a day cheaper than the main terminal car park. Taxis are arranged between the terminal and the hotel.

Cons:

Not clearly signed when exiting the motorway and you invariably have to turn around and you can see the hotel sign better when travelling from the opposite direction. Evening meal was nothing to wright home about.

2026-03-03 • via Nuitee
C
Coventry • solo_traveller • gb
8
Nice surroundings. Staff were attentive. food was good.
Pros:

Breakfast

Cons:

Was going to get my own taxi but receptionist insisted she got it. A mini bus for me only arrived which was quite expensive.

2026-03-03 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

Good breakfast, bar drinks not overly expensive, friendly staff

2026-03-02 • via Nuitee
P
Pena-caballero • solo_traveller • gb
9
2026-03-02 • via Nuitee
P
PATRICIA • solo_traveller • gb
8
Excellent stay
Pros:

Comfortable room. Very good breakfast.

2026-03-01 • via Nuitee
K
Katy • solo_traveller • gb
5
2026-02-28 • via Nuitee
D
Dominic • solo_traveller • gb
10
2026-02-27 • via Nuitee
C
colin • couple • gb
8
2026-02-27 • via Nuitee
D
Debbie • couple • gb
7
Overall it was ok. Only 1 bath towel in the room but reception staff quickly rectified. Was at a private dinner party an
Pros:

Reception staff especially were excellent

Cons:

Having to pay for parking

2026-02-26 • via Nuitee
K
Kevin • solo_traveller • gb
8
Very good hotel for overnight business stay
Pros:

Easy parking, friendly staff, very good breakfast

Cons:

Shower could do with more pressure, little bit of noise from adjoining rooms

2026-02-25 • via Nuitee
K
Klap • couple • nl
9
Goede optie voor de cruiseterminal. Dichtbbij.
2026-02-24 • via Nuitee
L
Lynne • couple • gb
9
Excellent location & value for money
Pros:

Location is great. Hotel is lovely & lovely gardens
Spacious rooms, opening windows, peaceful.

2026-02-23 • via Nuitee
C
Christopher • solo_traveller • gb
7
2026-02-14 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-02-13 • via Nuitee
L
Liam • solo_traveller • gb
8
2026-02-13 • via Nuitee
A
Anne • couple • gb
10
2026-02-11 • via Nuitee
N
NICOLA • couple • gb
8
2026-02-10 • via Nuitee
I
Ian • couple • gb
10
2 nights and 1 night at Stifford Hall Hotel
Pros:

Was excellent. Staff were very friendly and helpful. Food was excellent

2026-02-08 • via Nuitee