Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Room cleanliness issues
Service delays due to incidents

Categories

Cleanliness
7.51
Room and towels smelt of cigarette smoke, below expectations for a 5-star hotel.
Service
8.98
General Manager and staff provided excellent service, accommodating various guest needs.
Location
9.02
Centrally located, convenient access to the airport and local attractions.
Room Quality
7.47
Room was a bit dark, temperature couldn't be adjusted correctly.
Amenities
8
Standard amenities but heating system caused discomfort.
Value for Money
7.96
Generally a fair value, though issues with room conditions affected perception.
Food and Beverage
9.01
Breakfast and dining options received high praise for quality.
Overall Experience
8.48
While some issues were faced, overall the experience was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:59

Property Description

Panoramic Views and Personalised Service
Experience breathtaking views of Erciyes Mountain from our bright and airy rooms while enjoying top-notch personalized service.

Health Centre and Relaxation Facilities
Indulge in a rejuvenating experience at our health centre with massage facilities, indoor pool, fitness room, and sauna, ensuring a tranquil stay.

Convenient Location and Historical Attractions
Located just a short drive from the airport and business district, explore nearby historical sites like Heraclius' Tomb and Surp Krikor Lusovoric Church.

Book now for an unforgettable stay at Wyndham Grand Kayseri, where luxury and comfort await you.

Important information:

Please note that the rates on this website are quoted in EUR but that guests are charged in local currency at the front desk. Rates are based on the daily exchange rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 5 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 5 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1480 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.48
A
Ardi solo_traveller xk
4
Will not go agin
Pros:

Location

Cons:

Room

2026-07-17 via Nuitee
A
Aynur solo_traveller de
10
2026-07-17 via Nuitee
T
Thomas solo_traveller dk
10
Dejligt rent hotel godt personale
Pros:

Der var. Meget rent og pænt hotel eneste minus var larmen fra klubben ved siden af

Cons:

Det er svært at finde alkohol hvis man vil have det om aftenen

2026-07-17 via Nuitee
T
TBN Immobilien GmbH solo_traveller at
9
2026-07-16 via Nuitee
L
L solo_traveller nl
5
Pros:

Hotel ziet er prachtig uit maar helaas was bijnaankomst het extra bed nog niet gereed en ons dekbed zaten vlekken in meteen door gegeven en het is ook ter plekke opgelost alleen van 5 sterren hotel had ik meer hygiëne verwacht

Cons:

Ontbijt was 15 euro p.p alleen was het dat niet waard van alles was maar weinig keuze

2026-07-16 via Nuitee
G
Guleser solo_traveller fr
7
Pros:

Jolie

Cons:

Haut gamme

2026-07-15 via Nuitee
M
Melahat couple de
6
2026-07-14 via Nuitee
C
Chantal solo_traveller nl
7
2026-07-12 via Nuitee
I
Ibrahim extended_group dk
4
Pros:

Centralt

Cons:

Det var gammelt og beskidt

2026-07-11 via Nuitee
C
Cem couple gb
3
Not worth it
Pros:

Location and staff.

Cons:

Very old property. It says that its 5 stars but feels like its 2 stars. AC was not working properly, its central controlled so we were boiling in the room. I wouldnt choose this place again

2026-07-06 via Nuitee
T
Turgay couple de
9
2026-07-01 via Nuitee
T
Turgay couple de
9
Pros:

Her şey çok güzeldi çok merkezi yerde herkese tavsiye ediyoruz yine geleceğiz

2026-07-01 via Nuitee
Станислав couple ru
10
Pros:

Расположение ,в целом отель отличным

Cons:

Кондиционер плохо работал ,пришли сказали починят ,но ничего не починили ,спасли в очень теплом помещении )

2026-06-29 via Nuitee
I
Irum extended_group pk
10
It was a comfortable and achievable stay. We found everything around our location. 😊
Pros:

It is located in the heart of city.

Cons:

Nothing

2026-06-29 via Nuitee
N
Neslihan solo_traveller be
1
Affreux
Pros:

Non

Cons:

Tout

2026-06-29 via Nuitee
S
Spomenka solo_traveller hr
10
Pros:

Great hotel in the centre of town.

2026-06-28 via Nuitee
E
Emrullah Serdar couple tr
10
Mükemmmel
Pros:

Temizlik güler yüz ve müthiş kahvaltı ,özellikle pastırmalı omlet

Cons:

Oda camları daha temiz olabilirdi

2026-06-27 via Nuitee
D
Deniz family_with_children at
8
Pros:

Das Personal ist sehr höflich und hilfsbereit.
Die Zimmer waren sauber und bequem.

2026-06-23 via Nuitee
U
Umut_Guney family_with_children de
4
Das Hotel ist veraltet und daher ist sein Preis nicht wert...
Cons:

Das Bad in unserem Zimmer hat von anfang nach Kanalisation gestunken. Wir haben es nach 2 Tagen reklamiert, aber ist nicht besser geworden, auch wenn ein Techniker die Röhre im Bad überprüft hat.

2026-06-23 via Nuitee
P
Piock couple at
9
2026-06-18 via Nuitee