Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent food
Cons:
Room cleanliness issues
Service delays due to incidents

Categories

Cleanliness
7.51
Room and towels smelt of cigarette smoke, below expectations for a 5-star hotel.
Service
8.98
General Manager and staff provided excellent service, accommodating various guest needs.
Location
9.02
Centrally located, convenient access to the airport and local attractions.
Room Quality
7.47
Room was a bit dark, temperature couldn't be adjusted correctly.
Amenities
8
Standard amenities but heating system caused discomfort.
Value for Money
7.96
Generally a fair value, though issues with room conditions affected perception.
Food and Beverage
9.01
Breakfast and dining options received high praise for quality.
Overall Experience
8.48
While some issues were faced, overall the experience was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:59

Property Description

Panoramic Views and Personalised Service
Experience breathtaking views of Erciyes Mountain from our bright and airy rooms while enjoying top-notch personalized service.

Health Centre and Relaxation Facilities
Indulge in a rejuvenating experience at our health centre with massage facilities, indoor pool, fitness room, and sauna, ensuring a tranquil stay.

Convenient Location and Historical Attractions
Located just a short drive from the airport and business district, explore nearby historical sites like Heraclius' Tomb and Surp Krikor Lusovoric Church.

Book now for an unforgettable stay at Wyndham Grand Kayseri, where luxury and comfort await you.

Important information:

Please note that the rates on this website are quoted in EUR but that guests are charged in local currency at the front desk. Rates are based on the daily exchange rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 5 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 5 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1400 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.48
O
Orhan • couple • de
10
Pros:

Alles super zentrum zum skı 20 min

2026-03-06 • via Nuitee
S
Sergey • family_with_children • ru
8
Pros:

Хороший отель, в центре, есть своя парковка и услуги парковщика - утром подгоняли мою машину ко входу! Очень прикольно. Просторный номер. Не люблю центральное кондиционирование, но тут работало более менее. Приветливый персонал на ресепшн. Очень хорошее расположение в центре.

Cons:

Плохая звукоизоляция и теплоизоляция - дуло из окон. В СПА парные отдельно в раздевалках - невозможно провести время с семьёй. Нет джакузи и нудно плавать в шапочках. Уборка так себе.

2026-03-06 • via Nuitee
D
Devran • family_with_children • at
6
Es gibt bessere neuere hotels für diese Preise
Pros:

Die Lage ist gut und das Personal ist sehr nett und hilfsbereit minibar Preise sind übertrieben sonnst Ok Frühstück ist gut mann kann 24h essen bestellen aber die Preise sind wieder sehr hoch

Cons:

Zimmer Ausstattung ist sehr schlecht es gibt keinen richtigen Licht die Fenster sind undicht beheizt wird mit Klimaanlage was sehr laut ist das mann nicht schlafen kann eine Kleiderschrank gibt es nicht duschköpfe sind verkalkt es gehört saniert schaade für 5 Sterne hotel ich würde es als 2sterne bewerten

2026-03-03 • via Nuitee
E
Enno • extended_group • ee
10
2026-02-26 • via Nuitee
I
IGOR, LIUDMILA • couple • ru
10
2026-02-25 • via Nuitee
P
P.Vlad • family_with_children • ro
7
2026-02-24 • via Nuitee
F
Fatih • family_with_children • tr
7
2026-02-24 • via Nuitee
S
Sadık Serhat • couple • tr
2
Kötünün iyisi, better than worst
Pros:

Konum, location

Cons:

Room service not working, we ordered something they said ok bur nobody come.

Oda servisi siparişi gelmedi

2026-02-22 • via Nuitee
M
Mehmet • couple • tr
7
2026-02-12 • via Nuitee
H
HATICE • solo_traveller • nl
3
Teleurstellend.
Cons:

De baliemedewerker beschuldigde mij van eten uit de minibar, terwijl ik geen pinda’s lust. Ik heb moeten betalen, ik ging ook niet in discussie want ik gaf aan dat ik autisme heb. Misschien dat een werknemer het heeft gedaan.

2026-02-08 • via Nuitee
C
CAN • family_with_children • tr
6
Compared to alternatives, the price–performance ratio is poor
Pros:

Location is perfect.

Cons:

After the transfer from Hilton to Wyndam brand we thought that the infrastructure had been changed but everything is so old. They called us a day after we left and shared that we need to check out :) We had some unnecessary chairs in our room and requested to take them out and get a reply that they cannot move any item from the room.

2026-01-31 • via Nuitee
E
Emre • solo_traveller • dk
8
2026-01-21 • via Nuitee
A
Ali • solo_traveller • nl
10
Thank you to the Wyndham hotel and staff
Pros:

I usually don’t like posting reviews, but the hospitality and cleanliness made me take a minute. I like to nitpick but there is genuinely nothing I can give as feedback. The minibar was empty but that was solved by a quick call to reception. The fact that there’s smoker rooms as well made me very comfortable.

Cons:

Cigarettes are a lot more expensive in the hotel than outside markets.

2026-01-20 • via Nuitee
N
Nisa • couple • be
5
2026-01-20 • via Nuitee
E
Erdi Arif • couple • nl
10
2026-01-19 • via Nuitee
S
Sebastian • couple • ar
10
2026-01-19 • via Nuitee
M
Mohamed • couple • fr
5
passable
Pros:

le calme , l'emplacement qui était au coeur du centre ville quelque un des personels qui étaient au grand acceuill mr denis et mme fatima la femme de chambre ainsi le vibe de l'hotel chaleureux et cozy

Cons:

les prix exagerante rapport qualité, les chambre était un peu veiille absdence de renovation la vue qui donne pas envie

2026-01-19 • via Nuitee
M
Mohamed • solo_traveller • fr
8
bien
Pros:

Trop bon

Cons:

le prix un peu cher

2026-01-19 • via Nuitee
M
Mohamed • solo_traveller • fr
8
Pros:

Le repas et le personnel

2026-01-19 • via Nuitee
M
Mohamed • solo_traveller • fr
8
Amazing
Pros:

Le personnel la situation géographique de l’hôtel proche à tout

Cons:

Trop cher rapport qualité prix les tarifs du restaurant et du room service sont exagérés les chambres un peu veille peu être un peu de rafraîchissement fera pas de mal

2026-01-19 • via Nuitee