AC Hotel by Marriott Innsbruck

Hotels
AC Hotels by Marriott
8.9 (4136 reviews)
Salurner Strasse 15 , Innsbruck , at

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Breakfast quality
Parking issues

Categories

Cleanliness
9.04
Generally positive mentions of cleanliness and room tidiness.
Service
9.51
Positive reviews of helpful staff, slight negatives offset by overall good service.
Location
9.55
Multiple reviews highlight great location near attractions.
Room Quality
9
Rooms are described as clean and comfortable with some positives.
Amenities
8.53
Some amenities noted as lacking, like breakfast quality; hence a slightly lower score.
Value for Money
8.49
Some reviews mention disappointment in cost relative to quality.
Food and Beverage
8.04
Several complaints about breakfast quality, affecting overall score.
Overall Experience
9.01
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:23

Property Description

Panoramic Views and Convenient Location
Located just a 5-minute walk from the Old Town, the AC Hotel boasts breathtaking views of the Tyrolean Alps and offers easy access to the adjacent Casino Innsbruck.

Luxurious Rooms and Modern Amenities
The spacious, air-conditioned rooms feature soundproof windows, 55-inch HD LCD TVs with free Sky TV, and stunning city or mountain views. With 14 floors, it stands as the city's tallest building, providing a truly elevated experience.

Culinary Delights and Transportation Convenience
Guests can enjoy a European-inspired breakfast in the AC kitchen and unwind with craft beer, cocktails, and tapas in the AC Lounge. Plus, with Innsbruck Main Station a short walk away and a public underground car park with direct access, exploring the city is a breeze.

Ready to elevate your stay? Book now at the AC Hotel for an unforgettable experience!

Important information:

Please note that a deposit for the mini-bar is required upon arrival, and will be refunded on the day of departure.

Please note that a public parking garage is located underneath the hotel, for further information please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 3 years old and over stay for € 30 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs EUR 3 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 23 per day.

Location

Guest Reviews

8.9
Based on 4136 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 9.01
D
DANIEL couple br
8
2026-02-15 via Nuitee
W
Willem solo_traveller nl
9
2026-02-14 via Nuitee
S
Saule family_with_children at
9
Comfortable
Pros:

We had a very comfortable stay—noting spacious room, beautiful views, good breakfast and early check in. Special thanks to Dilnaz at the reception for gracious hospitality.

2026-02-14 via Nuitee
P
PEDRO family_with_children br
5
2026-02-14 via Nuitee
L
Lílian family_with_children br
10
2026-02-13 via Nuitee
A
alessandro family_with_children it
8
2026-02-13 via Nuitee
F
Fimiani couple it
10
2026-02-13 via Nuitee
R
Ronald couple nl
8
2026-02-13 via Nuitee
A
amukaddam family_with_children lb
10
Pros:

Excellent Location
Clean and comfortble room

2026-02-12 via Nuitee
S
Stefanie family_with_children at
10
2026-02-11 via Nuitee
E
Elīna couple lv
9
2026-02-11 via Nuitee
A
Ahmad solo_traveller eg
1
This experience was frustrating, exhausting, and far below the standards I expected. I feel let down by both the service
Pros:

Location

Cons:

I am writing to express my deep disappointment with my recent stay. The staff were neither friendly nor supportive, which immediately set a negative tone.

The room conditions were unacceptable:

• The towels were stained, smelly, and clearly not clean.
• The air conditioning did not work at all. Despite reporting the issue four times, assistance was delayed by over an hour. When a technician finally arrived, he insisted the unit was functioning, even though the room was noticeably warmer than the terrace. I had to physically demonstrate the difference to prove my point.
• The air conditioning fan itself was not working—there was no airflow or sound coming from it.


This experience was frustrating, exhausting, and far below the standards I expected. I feel let down by both the service and the lack of care shown in addressing my concerns.

2026-02-10 via Nuitee
H
Hans solo_traveller be
9
Pros:

Heel goed ontbijt en mooie grote kamer

Cons:

Niet

2026-02-10 via Nuitee
A
Albert family_with_children at
9
Toplage, Zimmer & Wellnessbereich super
2026-02-09 via Nuitee
E
Eduard couple nl
9
2026-02-09 via Nuitee
B
Brenda extended_group ar
9
Pros:

La habitación muy cómoda y lindas vistas

Cons:

Que no tienen parking propio

2026-02-09 via Nuitee
A
Anderson family_with_children br
9
Boa
Pros:

Hotel novo, instalações novas e de muito bom gosto e excelente localização

Cons:

Café da manhã caríssimo

2026-02-09 via Nuitee
L
Luigi family_with_children se
8
2026-02-09 via Nuitee
B
Bowler family_with_children gb
10
2026-02-08 via Nuitee
D
Domenico extended_group it
9
2026-02-08 via Nuitee