Adina Citylife Auckland

Hotels
TFE Hotels
9.2 (3467 reviews)
171 Queen Street, Auckland, 1001 , Auckland , NZ

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited restaurant options
Noisy neighbors

Categories

Cleanliness
9.34
Rooms were reported as very clean.
Service
9.81
Staff were described as amazing and very helpful.
Location
9.85
Great location close to the Harbour and city center.
Room Quality
9.3
Rooms were overall spacious and comfortable.
Amenities
8.33
Missing some kitchen items but generally well-equipped.
Value for Money
9.29
Standard quality for this hotel tier.
Food and Beverage
8.34
Lack of onsite dining options noted.
Overall Experience
9.31
Guests enjoyed their stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Experience the vibrant energy of Auckland at Adina Citylife, where comfort and convenience come together in perfect harmony.

Recreational Amenities
Unwind and rejuvenate with our indoor pool and state-of-the-art fitness center. Enjoy your leisure time while the kids are cared for with our babysitting services, ensuring a worry-free stay.

Elegant Accommodations
Each of our 133 guest rooms is designed for your ultimate comfort, featuring modern amenities like refrigerators, LCD televisions, and plush bathrooms equipped with soaking tubs and complimentary toiletries. Stay connected with our complimentary wireless internet access.

Business and Event Facilities
Hosting a meeting or event? Our spacious conference facilities of 1550 square feet provide the perfect setting for your professional gatherings, complemented by our 24-hour business center for all your needs.

Don’t miss out on the perfect getaway—book your stay at Adina Citylife Auckland today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 3467 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 9.31
L
Lynn and Steve solo_traveller nz
10
2026-05-29 via Nuitee
A
Anita solo_traveller sg
8
A comfortable stay - will return
Pros:

Staff - thank you Shruti, Abhi and Valerie (apologies to the others I didn’t get a name from) were polite, patient and proactive (eg issue with water availability in the rooms and they kept me updated and suggested how to test for water quality before consuming) with my enquiries and requests.

Location - in the city centre, close to supermarket, transportation, F&B options, the theatre…

Cons:

The establishment is rather dated / ‘tired’ but it’s clean.

Do check with front desk if you’ve requested for a room cleaning (usual cleaning is done between 2-4pm but a morning clean can be requested), that it’s noted by the housekeeping crew too (eg despite having the Please Clean room door tag hanging on the door handle since the morning, nothing was effected by 4.30pm but Shruti 🙏🏻 swiftly dealt with it).

2026-05-29 via Nuitee
L
Lavaina family_with_children pf
8
C'est le lieu le plus approprié aux vacances
Pros:

La disposition des chambres pour 4 personnes était parfaite. Il y avait de la place dans le salon pour le moment du repas et du repos. Nous avons été bien accueillis !

Cons:

Rien ne m'a empêché d'apprécier.

2026-05-29 via Nuitee
D
Deane solo_traveller au
9
Position perfect for activities shopping and dining
Pros:

Position

Cons:

All good

2026-05-28 via Nuitee
J
Jeremaiah solo_traveller au
9
Pros:

Clean , neat n tidy and value for money

2026-05-27 via Nuitee
A
Angela Kay solo_traveller um
10
Exceptional staff, clean, great location.
Pros:

Great location, comfy bed and excellent staff. The best place to stay in Auckland city. Thank you to the staff who treated my daughter with such kindness and care.

Cons:

Everything was excellent.

2026-05-27 via Nuitee
R
Rafael couple br
2
Cons:

Hotel não tem café da manhã. Não deixa isso claro na reserva

2026-05-27 via Nuitee
P
Paula solo_traveller au
7
Pros:

Good location

Cons:

Nil

2026-05-26 via Nuitee
J
Julie Ng solo_traveller my
8
A good 3 nights stay.
Pros:

The location is very good and just 2 minutes walk to Queen street where the shops are located. Food, restaurants, cafe, convenient stores, grocery are all nearby. Also within walking distance to the Skycity terminal where the bus from & to the airport stops. Can also walk to the Viaduct Harbour and Silo Park.

Cons:

The room are a little tight, and also it would be great if have a microwave oven to heat up good.

2026-05-26 via Nuitee
D
Demi family_with_children nz
10
amazing, first place we have actually stayed in and genuinely felt comfortable with the cleanliness. And such an awesome
Pros:

A whole kitchen and a mini kitchen inside one of the rooms
which we found perfect for having a baby !!

Cons:

Nothing

2026-05-25 via Nuitee
M
Miri couple pf
9
Je recommande cet établissement que ça soit pour un séjour en famille , entre amis ou en couple. Privilégiez un appartem
Pros:

La propreté , la qualité des équipements , l emplacement, le confort, la salle de sport, les portes communicantes pour agrandir l espace, le personnel.

2026-05-25 via Nuitee
A
Angela Kay solo_traveller um
10
Unbeatable service and exceptional experience.
Pros:

Everything. Exceptional staff, great location. I booked for my daughter & they treated her so well. The go-to place in Auckland for those who want an excellent experience. Faultless.

Cons:

Nothing.

2026-05-25 via Nuitee
K
Kai solo_traveller de
9
gerne wieder
Pros:

Lage, Ausstattung des Zimmers und des Hotels waren super. Das Personal war freundlich.

Cons:

Das Bett war zu weich.

2026-05-25 via Nuitee
L
Lisa family_with_children nz
10
Awesome family stay thanks
Pros:

Perfect family stay! Beautiful apartments clean and spacious. Awesome location.

2026-05-24 via Nuitee
L
Lisa couple nz
10
2026-05-24 via Nuitee
A
Annyza solo_traveller my
10
Excellent stay
Pros:

I have stayed at Adina in different countries. Adina Citylife maintains the high standards that I have come to expect and receive. Very comfortable, well equipped accommodation. Walkable to attractions, supermarkets and shops.

Cons:

Nothing

2026-05-24 via Nuitee
J
Janice solo_traveller us
10
Pros:

A great place to stay in Auckland! Clean, modern, friendly staff. I would stay again!

2026-05-24 via Nuitee
J
Janice solo_traveller us
10
Pros:

We had a great stay here! Large suite, everything you could need. Convenient location. Friendly staff. Everything was perfect!

2026-05-24 via Nuitee
D
Delia extended_group nz
10
Perfect place
Pros:

Everything was perfect

Cons:

Couldn’t really fault it

2026-05-24 via Nuitee
E
Elizabeth solo_traveller au
8
Suoerp Location
Pros:

The accommodations are generously proportioned, and our three-bedroom apartment provided ample private space with three separate bathrooms for each of the three couples. The housekeeping staff maintained our rooms to an impeccable standard of cleanliness and tidiness. Furthermore, the front desk personnel were consistently helpful and responsive to our inquiries.

Cons:

During our recent visit, we encountered occasional difficulties with the hot water system, which we understand were due to issues with the electrical supply. This inconsistency caused a notable degree of inconvenience.

2026-05-22 via Nuitee