Adina Citylife Auckland

Hotels
TFE Hotels
9.2 (3098 reviews)
171 Queen Street, Auckland, 1001 , Auckland , NZ

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited restaurant options
Noisy neighbors

Categories

Cleanliness
9.34
Rooms were reported as very clean.
Service
9.81
Staff were described as amazing and very helpful.
Location
9.85
Great location close to the Harbour and city center.
Room Quality
9.3
Rooms were overall spacious and comfortable.
Amenities
8.33
Missing some kitchen items but generally well-equipped.
Value for Money
9.29
Standard quality for this hotel tier.
Food and Beverage
8.34
Lack of onsite dining options noted.
Overall Experience
9.31
Guests enjoyed their stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Experience the vibrant energy of Auckland at Adina Citylife, where comfort and convenience come together in perfect harmony.

Recreational Amenities
Unwind and rejuvenate with our indoor pool and state-of-the-art fitness center. Enjoy your leisure time while the kids are cared for with our babysitting services, ensuring a worry-free stay.

Elegant Accommodations
Each of our 133 guest rooms is designed for your ultimate comfort, featuring modern amenities like refrigerators, LCD televisions, and plush bathrooms equipped with soaking tubs and complimentary toiletries. Stay connected with our complimentary wireless internet access.

Business and Event Facilities
Hosting a meeting or event? Our spacious conference facilities of 1550 square feet provide the perfect setting for your professional gatherings, complemented by our 24-hour business center for all your needs.

Don’t miss out on the perfect getaway—book your stay at Adina Citylife Auckland today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 3098 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 9.31
C
Claire couple au
10
2026-04-18 via Nuitee
C
Carol couple nz
10
Pros:

Location was great handy for shops and all public transport. Quiet and clean.

2026-04-18 via Nuitee
G
Genesis couple nz
8
2026-04-18 via Nuitee
L
Leah couple nz
9
Fantastic location and lovely room
Pros:

Fabulous location, lovely big room. Appreciated the valet parking .

2026-04-17 via Nuitee
E
Emma family_with_children nz
9
2026-04-17 via Nuitee
P
Pritchard family_with_children nz
10
2026-04-17 via Nuitee
A
Angela couple au
7
Good for a work accommodation
Pros:

It has very nice showers & great staff

Cons:

Location is a bit noisy in the early mornings & a bit grungy at night. To be clear - this is the neighborhood not the property

2026-04-17 via Nuitee
D
Deana couple au
10
Pros:

Polite,responsive,efficient staff, excellent location, room clean and airy

2026-04-17 via Nuitee
S
Silvie solo_traveller au
10
Pros:

The elevators were very quick. It was close to some really nice restaurants. Staff was really helpful.

Cons:

Expensive parking.

2026-04-17 via Nuitee
C
Carolyn family_with_children au
6
Top location
Pros:

I would give this hotel 5 stars if it wasn't for the air conditioning! The hotel itself is stunning, staff were lovely, room size amazing, most comfortable bed and the location perfect! PLEASE FIX THE AIR CONDITIONING

Cons:

Air conditioning is useless.
For such a beautiful hotel, our 3 night stay was ruined by having to request maintenance of the air conditioning every day

2026-04-16 via Nuitee
H
Hambidge couple gb
10
2026-04-16 via Nuitee
T
Trudi family_with_children nz
7
Great place to stay for a weekend away
Pros:

Great location. Good facilities.

Cons:

The beds and pillows were uncomfortable - super soft.

2026-04-16 via Nuitee
C
Carrie extended_group nz
10
2026-04-16 via Nuitee
O
Olivier solo_traveller ch
9
2026-04-15 via Nuitee
C
CAROLE family_with_children nc
10
Génial
Pros:

Emplacement idéal, appartement spacieux, propre, moderne avec une salle de sport et une piscine.. bref au top je recommande

Cons:

Il manquait quelques accessoires de cuisine mais c’est vraiment histoire de trouver un défaut 😉 car j’ai cuisiné sans problème en m’organisant .

2026-04-15 via Nuitee
A
Anthea solo_traveller nz
10
Outstanding staff, facilities and location. We will definitely return.
Pros:

Top notch service and property. Highly recommend - such a great location downtown. Close to everything. Outstanding staff and facilities. We will definitely return

2026-04-15 via Nuitee
A
Andrew solo_traveller au
10
Pros:

Great, convenient location in the heart of Auckland.

2026-04-15 via Nuitee
C
Caroline couple ca
9
Great place to stay in the central business district.
Pros:

Fantastic location right in the middle of the CBD. Right on Queen Street. Room was huge and clean.

2026-04-14 via Nuitee
A
AYELET family_with_children nz
6
Nice facilities, but the overall experience did not quite live up to expectations
Pros:

The rooms are nice and have everything we needed, the pool and gym are a great bonus, and there is a lovely view from the room.

Cons:

Some less pleasant surprises like the quite high overnight parking fee and an additional $65 charge for an extra bed in the room (or as we being told at reception "the room is offered for three people on the assumption that two adults and one child will share the double bed..."🤨).
In our first room, the shower tap was not working, so we were moved to another room which was adequate but fairly average. Overall, the experience involved more inconvenience than expected.
While the hotel has many positives, unfortunately our personal experience was somewhat disappointing given the expectations created by its high rating.

2026-04-14 via Nuitee
A
AMANDINE family_with_children fr
10
EXCEPTIONNEL
Pros:

Les chambres étaient de très bonnes dimensions, très propres, les lits suffisamment grands. Le fait d'avoir une petite kitchenette est très appréciable d'autant qu'elle était très bien équipée. La machine à laver et le sèche linge sont également très appréciés.

Cons:

RAS

2026-04-13 via Nuitee