Adina Citylife Auckland

Hotels
TFE Hotels
9.2 (3098 reviews)
171 Queen Street, Auckland, 1001 , Auckland , NZ

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited restaurant options
Noisy neighbors

Categories

Cleanliness
9.34
Rooms were reported as very clean.
Service
9.81
Staff were described as amazing and very helpful.
Location
9.85
Great location close to the Harbour and city center.
Room Quality
9.3
Rooms were overall spacious and comfortable.
Amenities
8.33
Missing some kitchen items but generally well-equipped.
Value for Money
9.29
Standard quality for this hotel tier.
Food and Beverage
8.34
Lack of onsite dining options noted.
Overall Experience
9.31
Guests enjoyed their stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Experience the vibrant energy of Auckland at Adina Citylife, where comfort and convenience come together in perfect harmony.

Recreational Amenities
Unwind and rejuvenate with our indoor pool and state-of-the-art fitness center. Enjoy your leisure time while the kids are cared for with our babysitting services, ensuring a worry-free stay.

Elegant Accommodations
Each of our 133 guest rooms is designed for your ultimate comfort, featuring modern amenities like refrigerators, LCD televisions, and plush bathrooms equipped with soaking tubs and complimentary toiletries. Stay connected with our complimentary wireless internet access.

Business and Event Facilities
Hosting a meeting or event? Our spacious conference facilities of 1550 square feet provide the perfect setting for your professional gatherings, complemented by our 24-hour business center for all your needs.

Don’t miss out on the perfect getaway—book your stay at Adina Citylife Auckland today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 3098 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 9.31
I
Ingrid family_with_children nc
9
Bien situé, spacieux, propre
Pros:

Cela fais des années que j’y vais et tout est parfait à chaque séjour

Cons:

Le personnel est exceptionnel à l’exception de 2 réceptionnistes qui n’était pas accueillante et surtout qui ne nous aider pas du tout par contre le reste du personnel même ceux de nuit et la maintenance parfait ! MERCI !!

2026-03-08 via Nuitee
D
david family_with_children nz
10
Comfort in the middle of Auckland
Pros:

Very comfortable and well appointed. The location is convenient and having the double entrance is handy. Pleasant and well trained staff there.

Cons:

It was pricey but also I stayed during the peak holiday season. But the quality matched the price.

2026-03-07 via Nuitee
A
Annalysse family_with_children nz
10
Pros:

Really new, clean rooms. Tiles etc. Windows and a door that opened for fresh air.

2026-03-07 via Nuitee
H
Henry couple us
10
Wish we had longer at Adina Auckland
Pros:

Beautiful and functional apartment- everything we needed was there, including washing machine and dryer which we did not use. Amazing view from room 2409.

Cons:

Nothing. When traveling by car to locate the hotel we had difficulty finding it with a number of one way and narrow streets and ended up parking at a nearby lot to check in at the hotel and then return our car to the airport before enjoying a 2 night stay.

2026-03-07 via Nuitee
D
david couple hk
8
Great location in Auckland
Pros:

Location was great. Good facilities with French press coffee and washer and dryer

2026-03-07 via Nuitee
S
Savio family_with_children ae
8
Great location
Pros:

Some of the staff were excellent

Cons:

A bit expensive due to location

2026-03-06 via Nuitee
B
Brian couple ca
8
Good value
Pros:

Location near great restaurants

Cons:

No restaurant at the hotel

2026-03-06 via Nuitee
L
Laetitia extended_group ch
10
Parfait
Pros:

Appartement deux chambres incroyable. Cuisine et salle à manger fonctionnelle. La machine à laver et le sèche linge dans la chambre est un gros avantage. Le personnel est extrêmement gentil et nous ont beaucoup aider lorsque nous en savons eu besoin. Lits très confortables et l’emplacement est parfait

2026-03-05 via Nuitee
M
Marianne couple ch
10
Pros:

Very efficient and friendly staff at the reception! Very clean room! Very pleasant stay!

2026-03-05 via Nuitee
G
GUANGLI extended_group cn
9
地理位置不错,逛街、出游很方便。第一次去有点难找。房间干净、安静。前台服务温和迅速。这是一次很好的体验。
2026-03-04 via Nuitee
M
Margaret couple au
9
Lovely spacious apartment. Great location near ferry terminal, shops and restaurants. Safe area.
Pros:

Easy walk from ferry terminal. Friendly staff. No trouble to store our bags until check in and took them to our room for us. Great size apartment to relax and unwind after a busy day sightseeing.

2026-03-04 via Nuitee
M
Menchu couple us
10
2026-03-04 via Nuitee
A
Andrea couple nz
9
Pros:

Awesome room, great location, great staff

Cons:

Key card didn't work for first day - but staff were fantastic help solving a glitch in the system 😊

2026-03-04 via Nuitee
K
Kevin couple au
8
City location and comfort of the one bedroom accommodation was just what we expected.
Pros:

Location on Queen Street is ideal for city shopping and harbour activities and restaurants.

Cons:

Room on level 2 facing the laneway was noisy with early traffic. Would be better on a higher level

2026-03-04 via Nuitee
G
Grace couple gb
9
Perfect spot for an Auckland city break
Pros:

We received a free upgrade to a suite. Everything was clean and comfortable. The toiletries provided were lovely. The best thing about this hotel is the location - centre of Auckland city, 10 mins from the harbour!

2026-03-03 via Nuitee
R
Ricardo Alarcón family_with_children es
1
2026-03-03 via Nuitee
D
David family_with_children ie
10
Pros:

Having arrived early for check in which was 3pm . We got into our room at 2.30p. Very much appreciated. Thanks

2026-03-03 via Nuitee
M
Mistigris L family_with_children pf
7
Pros:

The location, the equipment and space.

Cons:

Heater was broken unable to fix maybe quite old the room we were.

2026-03-03 via Nuitee
S
Simon couple nc
10
2026-03-03 via Nuitee
T
Toine family_with_children nl
9
We had a pleasant stay
Pros:

Big room

2026-03-03 via Nuitee