Pets allowed

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Parasailing nearby
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Amazing views
Clean and modern hotel
Cons:
Cleanliness issues in room

Categories

Cleanliness
7.75
Some concerns about cleanliness mentioned, notably orange sand in the room and unwashed towels.
Service
9.99
Staff was described as very helpful, friendly, and accommodating.
Location
9.76
Proximity to town and beautiful views were highlighted positively.
Room Quality
8.71
Property described as beautiful but had cleanliness issues impacting the room quality.
Amenities
9.74
Amenities were positively perceived, with high recommendations for catamaran tours.
Value for Money
8.7
No specific comments regarding value; assumed standard for this hotel tier.
Food and Beverage
9.25
Restaurant recommendations were mentioned, indicating decent food and beverage options.
Overall Experience
9.72
Overall a very positive experience indicated by enthusiasm for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:31

Property Description

Indulge in the serene luxury of Rocabella Santorini Hotel & SPA, where breathtaking ocean views and unparalleled relaxation await you.

Unwind in Pure Bliss
Pamper yourself in our exquisite spa, featuring a range of rejuvenating treatments, from soothing massages to revitalizing facials.

Dive into Leisure
Choose from three stunning outdoor pools and a well-equipped health club, perfect for soaking up the sun or keeping fit during your stay.

Delicious Dining Options
Savor culinary delights at AFROPSARO, our on-site restaurant, and enjoy refreshing drinks at our two poolside bars. Room service is also available for those cozy nights in.

Don't miss your chance to experience this Mediterranean gem; book your escape today!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JTR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Guest Reviews

9.2
Based on 115 reviews
Cleanliness: 7.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 9.74
Value for Money: 8.7
Food and Beverage: 9.25
Overall Experience: 9.72
A
Antonia family
10
Pros:

Staff was very helpful and friendly. They took care us like family. Shout out to the front desk, they thought of things for us before we did.

2025-09-12 via Nuitee
C
Charles partner
10
Pros:

Hotel was close to a small town (15 minute walk) good restaurants. We also rented a quad and saw the rest of Santorini Oia and Fira with lovely restaurants, shopping and galleries

2025-09-09 via Nuitee
M
MANUEL family
10
Pros:

Wonderful!
From A-Z this property is very well maintained and the service is warm and friendly.
Strongly suggest not to come here with children since the vibe is amazing and kids will only destroy it plus thisxis not really a hotel for young kids. 15 and older sounds ok to me.
Very accommodating staff.
Astonishing views far away from everything.

2025-08-19 via Nuitee
M
Mariaelena
8
Pros:

The property is beautiful but the terracotta/ orange sand that blew in from the desert was all over the floor in our room. Our luggage being wheeled in, also carried the orange sand into our room, so our socks and feet turned orange. When I went to use a very white towel, there was a dark “something” folded into it. I thought it was a bug. Thankfully when my husband checked, it turned out to be granola that wasn’t cleaned in their wash.

2025-07-14 via Nuitee
S
Susana
10
Pros:

Amazing hotel! Very clean and modern. Staff was incredible from beginning to end. This hotel is a must. It’s right in between Fira and Oia. Perfect location, peaceful and beautiful. Shout out to Maggie at the hotel bar who gave us wonderful recommendations and Nic at the front desk who was so kind and helpful. They take pride in keeping their hotel top notch. Make sure to book a catamaran tour!!

2025-07-12 via Nuitee
M
Michael family
10
Pros:

Great property, location / views sensational. All the staff were excellent

2025-07-11 via Nuitee
J
Jack partner
8
Pros:

Excellent hotel, made even better by the exceptional staff who were very helpful. Special thanks to Tim for assisting me with my engagement plans.

2025-07-03 via Nuitee
B
Bonnie partner
10
Pros:

We had an amazing stay. When we arrived I was a bit disappointed in the view from our room. The manager, wanted our experience to be special, and changed our room and it was breathtaking. Staff wonderful, food fabulous. Rate this place 10/10…

2025-06-07 via Nuitee
S
Stephanie
10
Pros:

Lovely hotel, great staff, cool pool bar/restaurant area. Could use a bit of TLC on outdoor areas (other than pool deck). Terraces and balconies for the suites were pretty dingy and dirty

2025-06-04 via Nuitee
J
Jennifer
10
Exceptional
Pros:

Luxurious accommodations, super nice staff, the hotel is gorgeous and the complimentary breakfast was superb. Absolutely everything was fantastic.

2025-06-02 via Nuitee
P
Pasionaria friends
10
Pros:

Las personas del front desk muy amables y cooperativas. La ayuda con nuestro equipaje fue excelente. Las personas del bar muy amables, nos prepararon unos cafes y cocteles espectaculares.Eldesayuno fue muy bueno y abundante.

2025-05-24 via Nuitee
S
Salome family
10
Pros:

Beautiful hotel with excellent service. Everyone was so helpful. You do have to travel to Oia and Fira. Enjoyed the accommodation and the view.

2025-05-21 via Nuitee
J
James friends
8
Pros:

The view from the hotel was amazing. Stunning sunsets. The staff was excellent. Very clean and quiet. Would like to have had small wash clothes, maybe just an American thing. My only complaint would be that the dining and bar facilities were not open yet for our stay on May 1 to May 4, 2025. Neither were the pool and spas.
This was not disclosed to us before securing our reservation.

2025-05-17 via Nuitee
A
Adetola partner
10
Pros:

It was a pleasure to have such a positive experience at Rocabella suites The service was exceptional and truly made a difference the staff was nice.Their bed was comfortable the food taste very beautiful I appreciate the attention to detail and the commitment to quality. I am very satisfied with the overall outcome. I would gladly recommend this hotel to others seeking a similar experience.

2025-04-22 via Nuitee
S
Sherry partner
10
Pros:

The hotel is located on a hill and is far from the main tourist areas so will need transportation to get there. The room was amazing with beautiful views from the balcony in the bathroom overlooking sunrise and breathtaking views from the front balcony overlooking the sunset.
On arrival Giorgos came to the car and assisted with taking our luggage up the little hill to the reception. He explained that reception is only open till 6 pm but offered communication through WhatsApp which was great. Upon check in,we saw that our plunge pool was very dirty. We asked it to be cleaned and were advised that it was recently cleaned and stuff get to it due to wind. We settled in and were going to use the pool and then noticed tiny little fish swimming in it. Told the reception and they cleaned it while we were out. They left a complimentary bottle of wine for us as an apology which was really appreciated. Later we noticed our cards were not working to open the door. Communicated this via WhatsApp and they sent someone right away to open our door. They provided their number for us to call upon coming back late at night so they could open our door with the master key as they could not reset the key. We came back around 1 am and called the individual and he informed us that he had left a key for us in the front patio. Breakfast is done via preorder. We chose what we wanted and sent it to reception via WhatsApp and was delivered on the dot and amazing. Giorgos was amazing. Highly recommend.

2025-04-20 via Nuitee
C
Cassandra family
10
Pros:

It’s slow season so many things are closed, including the restaurant and other amenities. The hotel is a bit old but well maintained. Mike works at the reception was very friendly and attentive. Any minor issues were corrected immediately. The whole island was very empty which is great to explore. We were lucky to have 2 dry days during this rainy season. It was nice to wake up to the gorgeous caldera view.

2024-12-28 via Nuitee
A
Angela partner
10
Pros:

I stayed during off peak. While some amenities were not available due to renovations during off peak hours (on site restaurant/fitness room), the staff made every effort to accommodate individual needs. Room service was available and was timely and delicious. Local restaurants were available for order-in. Shuttles were available for excursions. The Spa staff were accommodating to time and professional. It was easily one of my most treasured vacations. Highly recommend the Rocabella resort.

2024-12-18 via Nuitee
S
Sherry family
10
Pros:

The staff is AMAZING! Everything was lovely and i highly recommend staying with our friends at Rocabella.

2024-12-15 via Nuitee
S
Shakeela partner
10
Pros:

Very nice staff

2024-11-28 via Nuitee
G
Gregory
4
Pros:

Very lackluster

2024-11-15 via Nuitee